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Prayogi, Saiful
Universitas Pendidikan Mandalika
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Journal : Multi Discere Journal

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Analisis Kepuasan Mahasiswa Terhadap Layanan Pendidikan Sistem Daring Pada Masa Pandemi Covid-19 Muliadi, Agus; Prayogi, Saiful; Nufida, Baiq Asma
Multi Discere Journal Vol. 1 No. 1 (2022): May
Publisher : LITPAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/mj.v1i1.849

Abstract

Studi ini bertujuan untuk mendeskripsikan kepuasaan mahasiswa terhadap layanan pendidikan sistem daring selama masa pandemi covid-19. Studi ini merupakan penelitian deskriptif eksploratif dengan responden adalah mahasiswa Fakultas Sains, Teknik, dan Terapan (FSTT) Universitas Pendidikan Mandalika sebanyak 257 orang. Instrumen yang digunakan adalah angket tertutup tentang persepsi mahasiswa terhadap pembelajaran daring dengan jawaban berdegradasi sesuai skala likert dan telah divalidasi ahli. Data penelitian dianalisis dengan statistik deskriptif dan uji Kruskal Wallis karena data tidak homogen dan tidak terdistribusi normal. Hasil penelitian menunjukkan bahwa (1) tingkat kepuasaan mahasiswa terhadap layanan pendidikan sistem daring selama masa pandemi covid-19 rata-rata berkategori Baik (  = 2,65); (2) tidak ada perbedaan signifikan kepuasaan mahasiswa antar program studi terhadap layanan pendidikan sistem daring selama masa pandemi covid-19 dengan nilai signifikansi sebesar 0,716 (>0,05). Oleh sebab itu, dapat disimpulkan bahwa layanan pendidikan sistem daring di Fakultas Sains, Teknik, dan Terapan (FSTT) Universitas Pendidikan Mandalika telah berlangsung dengan baik. Analysis of Student Satisfaction with Online Education Services During the Covid-19 Pandemic Abstract This study describes student satisfaction with online system education services during the COVID-19 pandemic. This study is an exploratory, descriptive study with 257 students from the Faculty of Applied Science and Engineering (FSTT) at the Mandalika University of Education as the respondents. The instrument used is a closed questionnaire about students' perceptions of online learning with answers that are degraded according to the Likert scale and have been validated by experts. The research data were analyzed by descriptive statistics and the Kruskal Wallis test because the data were not homogeneous and not normally distributed. The results showed that (1) the level of student satisfaction with online system education services during the covid-19 pandemic was on average in the Good category (p = 2.65); (2) there is no significant difference in student satisfaction between study programs toward online system education services during the covid-19 pandemic with a significance value of 0.716 (> 0.05). Therefore, it can be concluded that the online system education service at the FSTT of the Mandalika University of Education has been going well.
Co-Authors Abdul Rais Nur Agus Muliadi Agus Muliadi Agus Muliadi Agus Muliadi Ahmad Harjono AHMADI Ahmadi Ahmadi Ahzan, Sukainil Ahzan, Sukainil Akbar Juliansyah Ali Imran Alibar, Muhamad Amelia, Ria Amirullah A. Gere Anita Fitriani Anita Fitriani Ariansyah Ariansyah, Ariansyah Aris Doyan Armansyah Armansyah Armansyah Armansyah Auliya Wulandara Ayub, S. Azhul Azmil Sani Azizah, Lathifatul Muwafiq Azmi, Irham Azra Fauzi Baiq Asma Nufida Baiq Asma Nufida Baiq Azmi Sukroyanti Baiq Azmi Sukroyanti Baiq Hanum Ekayanti Baiq Mirawati Baiq Rina Amalia Safitri Baiq Rina Amalia Safitri Bayani, Faizul Bilad, Muhammad Roil Bq Azmi Sukroyanti Bq Azmi Syukroyanti Bq. Azmi Sukroyanti Bq. Azmi Syukroyanti Bukhari, Hasbullah Bin Darminto . Darminto Darminto Devi Lestari Dharmawati, Indah Dharmawibawa, Iwan Dody Dwi Pangga Dwi Sabda Budi Prasetya Dwi Sabda Budi Prasetya E. Ewisahrani Eva Nursaban F Fathurrahmaniah Farida Bahalwan Ferry Anggoro Ardy Nugroho Firdaus, Laras Fitri, Muliana Fitria Sarnita Fitriani Fitriani Fitriani, Herdiyana Fuaddunnazmi Fuaddunnazmi Fuaddunnazmi, Fuaddunnazmi Fujiah Fujiah Fujiah, Fujiah Gere, Amirullah A. Gummah, S. Gummah, Syifa'ul Gummah, Syifa’ul Gummah, Syifaul Gummah, Syifaul Gummah, Syifa’ul Gummah, Syifa’ul Habibi Habibi Habibi, H habiburrahman, Lalu Hafsah Taha Haifaturrahmah, Haifaturrahmah Helmi Rahmawati Helmi Rahmawati Heryani, Nunik Hikmawati . Hikmawati Hikmawati Hisbulloh Als Mustofa Hunaepi, Hunaepi I Wayan Karmana I Wayan Karmana I Wayan Karmana, I Wayan Ilyas Ilyas Indah Dharmawati Indriaturrahmi, Indriaturrahmi Iskandar, Jono Islahudin Islamiyah Islamiyah Islamiyah Islamiyah, Islamiyah Isti Fitriana Azizah Istin Fitriana Aziza Iwan Doddy Dharmawibawa Iwan Dody Dharmawibawa Jono Iskandar KETUT SUKARMA . Kouamé, Alfred Niamien Kouamé, Alfred Niamien Kuang-Chih Tseng Kurnia, Nova Laras Firdaus Laras Firdaus Laras Firdaus Laras Firdaus Laras Firdaus Lisda Ramdhani Lovy Herayant Lovy Herayanti Lutfin Haryanto M. Muhali M. R. Bilad, M. R. Méité, Namory Méité, Namory Menap Mirawati, Baiq Muh. Rangga Wali Muhali , Muhali Muhali Muhali Muhammad Asy'ari Muhammad Ikhsan Muhammad Roil Bilad Muhammad Salahuddin Muhammad Suhardi Muhammad Yamin Muhammad Yusril Yusup Muhmmad Asy’ari Mujitahid Mujitahid Mujriah Muliadi, A. Nayla, Elma Syafira Ni Nyoman Sri Putu Verawati Ni Nyoman Sri Putu Verawati Ni Nyoman Sri Putu Verawati Ni Nyoman Sri Vutu Verawati Nova Kurnia Nugroho, Ferry Anggoro Ardy Nunik Heryani Nur, Abdul Rais Owusu-Darko, Isaac Pahriah Pahriah Pangga, Dwi Prasetya, Dwi Sabda Budi Putri, Merla Wahida Putriawati, Wiwin Rachid El Yazidi Raden Fanny Printi Ardi Rahmawati Rahmawati Rayis, Widuri Permata Anggarbini Retnasari, Baiq Ayu Rijal, Khaerul Rizal, Saipul RR. Ella Evrita Hestiandari Salvetti, Fernando Samsun Hidayat Samsun Hidayat Samsun Hidayat Samsun Hidayat Samsun Hidayat Samsun Hidayat Sari’ah Sari’ah Sari’ah, Sari’ah Sarkingobir, Yusuf Siti Zubaidah Solly Aryza Sri Yuliyanti Suhirman Suhirman SUHIRMAN SUHIRMAN Sukainil Ahzan Sukainil Ahzan Sukainil Ahzan Sukaisih, Roniati Sukroyanti, Baiq Azmi Sukroyanti, Bq Azmi Sukroyanti, Bq. Azmi Sutarto Sutarto Syahrial Ayub Syahrial Ayub Syamsiar, Syamsiar Syifaul Gummah Syifaul Gummah Syifaul Gummah Syifa’ul Gummah Syifa’ul Gummah Syukroyanti, Bq Azmi Syukroyanti, Bq. Azmi Taha, Hafsah Taufik Samsuri Taufik Samsuri Taufik Samsuri Verawati, N. N. S. P. Verawati, N. N. S. P. Verawati, Ni Nyoman Sri Vutu W Widia W. Wahyudi, W. Wa Nirmala Wahyudi Wahyudi Wahyudi Wahyudi Wahyudi Wahyudi Wali, Muh. Rangga Wati, Ella Erma Wirawan Putrayadi Wirawan Putrayadi Wirawan Putrayadi Wirawan Putrayadi, Wirawan Wulandara, Auliya Yaya, Ouattara Leygnima Yuliyanti, Sri Yusup, M. Y. Yusup, Muhammad Yusril Zulkarnaen