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Analisis Proses Implementasi Sistem Informasi Menuju Emr di Rumah Sakit Citra Insani Palangka Raya Devi Delvita; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i1.155

Abstract

The quality of health services is very important. This study aims to determine the analysis of the implementation of information systems towards electronic medical records at Hospital Palangka Raya. This research is a descriptive research. The research sample is 60 questionnaires. sampling method with Simple random sampling. The research was conducted from January 5 to January 25, 2023. The research instrument used a questionnaire. The research results show that the level of agreement between reality and expectations is based on predetermined variables (Man) 90.12%, Machine 85.75%, Methode) 90.06%, Material 90.18% Environment 90.94%. Based on the results of the study it is recommended to carry out regular evaluations every 6 months, repairs by providing training and collaboration with officers in improving Electronic Medical Records.
PERBANDINGAN BIAYA PEMERIKSAAN LABORATORIUM PADA PASIEN TUBERKULOSIS MULTIDRUG RESISTANCE (TB-MDR) DENGAN TUBERKULOSIS EXTENSIVE DRUG RESISTANCE (TB-XDR): STUDI PADA RUMAH SAKIT TERSIER DI BANDUNG Raja Iqbal Mulya Harahap; Juandika Juandika; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i1.156

Abstract

Introduction. Tuberculosis (TB) is one of the oldest diseases known to attack humans, caused by the bacterium Mycobacterium tuberculosis. Multi-drug-resistant TB (MDR-TB) is a stage or condition in which Mycobacterium tuberculosis becomes minimally resistant to rifampicin administration and also insonicotinylhydrazine (INH). Extensive-drug-resistant TB (XDR-TB) is an MDR-TB with Mycobacterium tuberculosis immune characteristics against one of the fluoroquinolone class drugs and one of the second-line injection OAT (capreomycin, kanamycin, and amikacin). The aim of this study was to find out the description of variation in laboratory costs of MDR-TB/XDR patients on one treatment cycle. Method. The inclusion criteria were patients who had been diagnosed with MDR-TB/XDR and performed laboratory tests. The design of this study was a cross-sectional retrospective analytics using medical records of MDR-TB/XDR patients in MDR division. Results. There were 30 MDR-TB research subjects and 2 XDR-TB research subjects examined for laboratory examination. Comparison of laboratory mean of MDR-TB/XDR (p = 0,018). Discussion. There was a significant difference in the total cost of MDR-TB/XDR laboratory examinations in one treatment cycle. Conclusion. Laboratory examination of MDR-TB/XDR patients requires considerable cost, this is due to the side effects of OAT that require patient clinical monitoring.
ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN KLINIK GIGI SVARTA DENTAL CARE BANDUNG Refliza Yanti; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i1.157

Abstract

The quality of health services is closely related to satisfaction. This study aims to determine the level of satisfaction and analysis (expectation and reality) of the quality of dental health services at the Svarta Dental Care Bandung clinic. This research is a descriptive research. The research sample is 30 people. sampling method with accidental sampling. The research was conducted from January 3 to January 18, 2023. The research instrument used a questionnaire. The data analysis used is univariate analysis and Importance Performance Analysis (IPA), namely by using a Cartesian diagram. The results showed that the level of conformity between reality and expectations was based on the five dimensions of quality in the Reliability dimension of 87.3%, the Responsiveness dimension of 85.75%, the Assurance dimension of 90.06%, the Empathy dimension. 90.18% work tidiness (tiness) 90.94%. Based on the results of the study, it is recommended to carry out regular evaluations every 6 months, repairs by providing training and collaboration with officers in improving the quality of service that focuses on patient satisfaction.
PERANAN DINAS KESEHATAN DAERAH PROVINSI SULAWESI UTARA DALAM SISTEM RUJUKAN PASIEN COVID-19 Harto Necsen Linelejan; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i1.159

Abstract

Effective COVID-19 patient referral system is crucial to ensure that patients in need of care can receive timely and appropriate treatment. The Regional Health Department of North Sulawesi Province plays a crucial role in the COVID-19 patient referral system in the region. The purpose of this study is to evaluate the role of the Regional Health Department of North Sulawesi Province in the COVID-19 patient referral system. This study was conducted using literature review. The results of the study showed that the Regional Health Department of North Sulawesi Province plays a very important role in coordinating between units within the department, overseeing the implementation of programs and policies, and ensuring the availability of sufficient facilities and medical personnel in the COVID-19 patient referral system. This role has ensured that the COVID-19 patient referral system in North Sulawesi Province runs well and effectively. However, further research can be conducted to deepen the understanding of the COVID-19 patient referral system in the region. Further research can be conducted to compare the COVID-19 patient referral system in other regions in Indonesia, so that a more comprehensive understanding of the role of regional health departments in handling the COVID-19 pandemic in Indonesia can be obtained.
Dampak Kualitas Pelayanan Terhadap Kepuasan Pasien Puskesmas: Studi Literature M Hasyrul Muchtar; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 2 (2023): Mei : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i2.161

Abstract

Quality of service caused by human resources, facilities, and referrals that are not optimal. This study aims to determine the effect of service quality on patient satisfaction at the Puskesmas. This type of research is quantitative research with associative methods. The population in this study were all visitors who came to the Puskesmas. Sampling was done by purposive sampling technique. The mnumber of samples used in this study were 100 respondents. The data collection technique used was a questionnaire with a Likert scale. The analysis technique was carried out using multiple regression analysis using SPSS. The results of the study show that the tangible dimension has a significant influence on patient satisfaction, the reliable dimension has a significant effect on patient satisfaction, the responsiveness dimension has a significant influence on patient satisfaction, the assurance dimension has a significant influence on patient satisfaction, the empathy dimension has a significant influence on patient satisfaction. The most dominant dimension of influence is tangible, while the lowest is responsiveness. Tangible, reliable, responsiveness, assurance and empathy dimensions simultaneously have a significant influence on patient satisfaction. The results of the study are expected that the management of the Banja Loweh Community Health Center, Fifty Cities District, will further improve service quality, especially on the lowest responsiveness dimension.
Sistem Informasi Rumah Sakit David Kolibu; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i1.162

Abstract

The hospital information system has become increasingly important due to the rapid development of technology. An effective information system can help manage patient data, medical records, doctor scheduling, medicine and medical equipment procurement, and facilitate hospital administration processes. This journal discusses the importance of hospital information systems, the benefits that can be gained, and the things that need to be considered in building and implementing an effective information system. Analysis of information system needs, information system development, training and utilization of the system, and information system maintenance are important factors to consider in building an effective system. With an effective and efficient information system, it is hoped that the quality of hospital services can be improved.
Analisis Pengadaan Obat di Rumah Sakit Alma Marinda; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i1.163

Abstract

A hospital is an individual health care institution that provides inpatient, outpatient, and emergency services. The statement is based on the Regulation of the Minister of Health of the Republic of Indonesia No. 72 of 2016 concerning Pharmaceutical Service Standards in Hospitals. Drug processing management is an important part of drug management in hospitals, and if one process is not appropriate, it will hinder or affect the drug management system. The hospital does not have standards in recording and planning budgets for the procurement of drugs and other facilities, late delivery of expeditions or late disbursement of BPJS funds must be reconsidered seeing that many communities and hospitals use funds from the BPJS system. Collaborating with other hospitals, pharmacies and with the Health Office can help to meet the availability of drugs.
Theoretical Review Study: Peran Dan Fungsi Mutu Pelayanan Kesehatan Di Rumah Sakit Wo'i Megah Mayang Sari Paraisu; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i1.164

Abstract

The roles and functions of quality management, known as total management quality, can be interpreted as a system that helps an organization, hospital, or business entity to oversee every activity and duties and responsibilities needed to maintain the quality or quality of service. Efforts to improve the quality of health services are the most important step to increase the competitiveness of Indonesian businesses in the health sector. The purpose of this theoretical review study is to find out how the role and function of the quality of health services in hospitals. The method used is a theoretical review by analyzing and comparing existing theories. The results of this theoretical review study are the role and function of quality as an effort that is carried out continuously, systematically, objectively, and integratedly in determining problems and causes of health service quality problems based on predetermined standards with effectiveness, efficiency, protection and acceptance of health services. It can be concluded that service quality and good quality will greatly influence health services in hospitals. Patients getting comprehensive health services will increase patient satisfaction in the treatment program so that the quality of health services will increase. Hospitals also need to improve the quality of quality health services. Quality also has a function as a reference or benchmark in managing the quality provided by a hospital. So that in its implementation it is necessary to carry out monitoring and evaluation.
Upaya Peningkatan Manajemen Pelayanan Kesehatan Di Rumah Sakit: Tinjauan Teoritis Astria Apriliavini Priscila Palenewen; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i1.165

Abstract

The hospital as a health service institution that organizes individual health services in a complete manner that provides inpatient, outpatient and emergency services. Efforts to improve health services as an agreement on setting long-term goals and visions which then become a common reference in achieving the goals that have been set. The purpose of this theoretical review is to find out how to improve health services in hospitals. The method used is a theoretical review by analyzing and comparing existing theories. The results of this theoretical review are by increasing efforts such as providing adequate infrastructure facilities including from a physical perspective, besides being efficient, fair, timely, secure, integrated, focused, reliable and effective. It can be concluded that efforts to improve the quality of health services as a process of meeting the needs and life expectancy of patients, both internally and externally. Quality can also be associated as a gradual and continuous improvement process. In general, the quality of health services focuses on the concept that health services have three main foundations, namely quality, access and cost.
Pentingnya Akreditasi Rumah Sakit Bagi Pelayanan Kesehatan: Hospital Application Study Hadiansyah Hadiansyah; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i1.166

Abstract

Hospitals in guaranteeing good service quality and patient safety must be proven through accreditation. Accreditation is carried out by submitting an application to the Hospital Accreditation Commission (KARS). Hospital Accreditation is a way of monitoring the implementation of measuring hospital performance indicators. The purpose of writing this scientific article is to find out the importance of improving the quality of hospitals, especially for hospital structures and health workers. The method in this scientific article is to compare cases from several hospital studies that apply the accreditation process and the literature collected at the editing (re-examination) stage. The data is then processed and analyzed and conclusions drawn. The findings from the study of the application of hospitals in the importance of holding accreditation are to improve the quality of hospital services, improve hospital patient safety, increase protection for patients, the public, human resources for hospitals and hospitals as institutions and support government programs in the health sector. It can be concluded that the importance of hospitals carrying out accreditation is to ensure good service quality and patient safety must be proven through accreditation. Accreditation is carried out by submitting an application to the Hospital Accreditation Commission (KARS). Suggestions made for hospital agencies, namely hospitals that have obtained national accreditation status are required to make strategic improvement plans in accordance with the surveyor's recommendations to meet hospital service standards that have not been achieved.
Co-Authors Abiyyu Purnanda Abubekar, Udin Ahmad Fachrurrozi Ahya Nurdin Aji Argo Putro Ali Muhsin, Ali Alma Marinda Alma Marinda Amelia Suci Pertiwi Amelia Suci Pertiwi Anang Sofyan Zulfikar Andi Tenri Mantikaisih Laras Andika Fajar Nugroho Anggraeni, Intanillah Annisa Rahmawati Antok Andriono Apriany Listarida Ari Sunari Arnita Niroha Halawa Arnita Niroha Halawa Arsenius Arsenius Arsenius, Arsenius Asnita Putri Syafrizal Asri Parantri Astria Apriliavini Priscila Palenewen Astria Apriliavini Priscila Palenewen Bambang Sulistyo Bella Salsabila Wiraputra Biantara, Irgi Budi Satrio Wibowo Budi Satrio Wibowo Budi Setyorini Budi Setyorini Bugie Zurisdianto Pamungkas Bugie Zurisdianto Pamungkas Candra Mizwar Carlof Carlof Cepi Hidayatuloh Chelsia Chelsia Cicik Khildar Rizqi Cicik Khildar Rizqi Dadah Jubaedah Daniansah, Daniansah David Kolibu David Kolibu Dendy Bagaskara Devi Delvita Devi Delvita Dewi Tjandring, Yuni Cynthia Dewi Yulianti Pratama Diah Nofita Andhayany Diana Farid Diana Farid Didik Udayana Diki Tri Bagus Dermawan Dimas Ageng Prayogo Dimas Ageng Proyogo DINDA BESTARI Ellya Dewi Ellya Dewi Ermawati Ermawati Farida Yuliaty Farida Yuliaty Fasya, Rheza Fathur Rhoman Nurokhim Firdaus Firdaus Firdaus Yamani Firdaus Yamani Giska Dianvayani Giska Dianvayani Grace Angela Philips Hadiansyah Hadiansyah Hadiansyah Hadiansyah Hakim, Mohammad Ikhsanul Halawa, Arnita Niroha Hanifah Sukmana Harto Necsen Linelejan Harto Necsen Linelejan Haru, Emanuel Hendriana Hendriana Heppy Roosarina Rahayu Dewi Hilda Maulyda Utamie I Wayan Santika Ida Ayu Laksmi Arnita Utari Ida Ayu Triana Ida Ayu Triana Iffah Fathiah Imas Siti Masitoh Indradewa, Rhian Intan Permatasari Situmorang Intan Witarsa Pramata Guna Irnayanti Paillin Ismanto Yuwono Jacqueline, Jenneffree Jenne Mandu Jimmy Triputra Juandika Juandika Juandika Juandika Karlis Karlis Kosasih Kosasih KOSASIH KOSASIH, KOSASIH Kristianty Retnawati Kukuh Yulianto Leo Pratama Agung Lien Nurliah Ligar Yayuk Dwi Nenda Lusito, Tri Astrit M Hasyrul Muchtar M Hasyrul Muchtar M Khoerudin Magdalena Boga Magdalena Boga Mahmud Hakim Marlina, Jenni Marlina, Tinna Mayasari Mayasari, Mayasari Moh arif Kusnadi Mohammad Ikhsanul Hakim Muhammad Husni Abdulah Pakarti Muhammad Rizki nanang nanang Nina Risnawaty Nindi Elis Nurhayati Nurhayati Nurhayati NURHIDAYANI NURHIDAYANI, NURHIDAYANI Nursyahid, Muhamad Okta Anita Pouw Okta Anita Pouw Olivia Melissa Poluan Ongki Sanjaya Pratiwi, Hanameyra Prayogo, Dimas Ageng Rabiah Demlinur Putri Raja Iqbal Mulya Harahap Raja Iqbal Mulya Harahap RANI RUSDIANTI Refliza Yanti Refliza Yanti Regi Cahyadi Saputra Regi Cahyadi Saputra Reni Nuraeni, Reni Rheza Fasya Rheza Fasya Ria Hutami Putri Rilly Lesnussa Rima Huswatun Chasanah Ripka Margaretha Ponggele Risda Choirunisa riswanto riswanto Riyan Putri Kumorowani Riyan Putri Kumorowani Rocky Fransiskus Budiman Rocky Fransiskus Budiman Rofi Nuraziz Rusmiyandani Sandy Muhammad Kautzar Sedarmayanti Sedarmayanti Sedarmayanti, Sedarmayanti Setia Nesda, Ajeng Shelly Ayu Andesty Shelly Ayu Andesty Siti Maesaroh Siti Muntamah Siti Rohmah Siti Saadah Sity Rochanah Sophiana Enjellin Anathasia Sri Mulyeni Sri Mulyeni Sri Rochani Mulyani Sunari, Ari Suniah Syamsul Amry Syarifudin Syarifudin Theresia Widyanti Tjandring, Yuni Cynthia Dewi Tria Pamungkasari Tria Pamungkasari Uci Pramida Udin Abubekar Vip Paramarta Widyanti, Theresia Wijaya Johanes Chendra Wijaya Johanes Chendra Windy Oliviany Wo'i Megah Mayang Sari Paraisu Wo'i Megah Mayang Sari Paraisu Wulan Auliyani Wulan, Kika Nawang Wulur, Frando Christo Yayuk Dwi Nenda, Ligar Yeni Suminar Yinnie, Celine Yohana Kifli Yunlia Vidiarti