Article Per Year (5 Year)
p-Index From 2021 - 2026
22.887
P-Index
This Author published in this journals
All Journal Al Ishlah Jurnal Pendidikan Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan JURNAL PENDIDIKAN TAMBUSAI Journal on Education Journals of Ners Community Nizham Journal of Islamic Studies Jurnal Isema : Islamic Educational Management Syntax Idea TECHNO-SOCIO EKONOMIKA BUDGETING : Journal of Business, Management and Accounting Jurnal Ekonomi Bisnis Dan Industri (EBI) Jurnal Abdimas Sang Buana ALACRITY : Journal Of Education Healthy Journal Visioner: Jurnal Pemerintahan Daerah di Indonesia Jurnal Impresi Indonesia USRAH: Jurnal Hukum Keluarga Islam COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Inovatif: Jurnal Ekononi, Manajemen, Akuntansi, Bisnis Digital dan Kewirausahaan Jurnal Ekonomi, Bisnis dan Manajemen Tedc Journal of Comprehensive Science Jurnal Riset Rumpun Ilmu Kedokteran (JURRIKE) Jurnal Riset Rumpun Ilmu Kesehatan (JURRIKES) Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri Inspirasi Dunia: Jurnal Riset Pendidikan dan Bahasa Jurnal Manajemen dan Bisnis Journal of Management and Social Sciences Jurnal Kesehatan Amanah Jurnal Sains dan Kesehatan Journal of Artificial Intelligence and Digital Business Transformasi: Journal of Economics and Business Management Jurnal Pendidikan Indonesia (Japendi) Jurnal Penelitian Ekonomi Manajemen dan Bisnis Jurnal Publikasi Ilmu Manajemen Experimental Student Experiences Innovative: Journal Of Social Science Research Jurnal Manajemen dan Ekonomi Kreatif Diagnosa: Jurnal Ilmu Kesehatan dan Keperawatan Jurnal Insan Pendidikan dan Sosial Humaniora Jurnal Manajemen Kreatif dan Inovasi Jurnal Manajemen Riset Inovasi Manajemen Kreatif Jurnal Lencana: Jurnal Inovasi Ilmu Pendidikan Jurnal Kewirausahaan dan Manajemen Bisnis CUAN Jurnal Ekonomi Manajemen Akuntansi Dharma Ekonomi Trending: Jurnal Manajemen dan Ekonomi Jurnal Riset Manajemen Detector: Jurnal Inovasi Riset Ilmu Kesehatan Jurnal Alternatif Wacana Ilmiah Interkultural Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Journal of Education Method and Learning Strategy Jurnal Global Futuristik : Kajian Ilmu Sosial Multidisipliner Jurnal Pelita Nusantara : Kajian Ilmu Sosial Multidisiplin Integration: Journal Of Social Sciences And Culture Jurnal Anestesi: Jurnal Ilmu Kesehatan dan Kedokteran Cendikia Pendidikan Jurnal Medika Nusantara EduInovasi: Journal of Basic Educational Studies Journal of Innovative and Creativity Al-Ihtiram: Multidisciplinary Journal of Counseling and Social Research Pendekar: Jurnal Pendidikan Berkarakter Journal of Clinical Pharmacy and Pharmaceutical Science Jurnal Inspirasi Ilmu Manajemen Jurnal Ilmu Manajemen Dan Pendidikan Jurnal Maisyatuna Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Garuda: Jurnal Pendidikan Kewarganegaraan Dan Filsafat Jurnal Riset dan Inovasi Manajemen
Dety Mulyanti
IKIP Siliwangi, Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Veterinary Other

Published : 164 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 164 Documents
Search

 8   9   10   11   12 
Strategi Peningkatan Kepuasan Pasien Dan Kualitas Pelayanan Di Rumah Sakit Dalam Perspektif Tinjauan Teoritis Rocky Fransiskus Budiman; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 2 (2023): Mei : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i2.180

Abstract

The hospital also has the main task of providing complete individual health services with efforts to heal, recover, improve, prevent, referral services, research and development and community service. The purpose of writing this scientific article is to find out and review theoretically from various literature and strategies to improve patient satisfaction and quality of service in hospitals. The method used is a theoretical study by analyzing and comparing existing theories. The results of this theoretical study, namely the strategies carried out by increasing human resources, the speed of staff response, and satisfaction can be identified by comparing the expectations and experiences of the performance of health service providers. By doing this strategy can provide a desire of patient hope. It was concluded that strategies to increase patient satisfaction and health quality can realize patient expectations arising from the actions of health workers as the performance of health services and during a good treatment process. In the strategy carried out the patient will evaluate and assess the product or service quality that has been received. Hospital agencies also need to improve service quality strategies to realize patient expectations. Patient satisfaction in assessing quality or good service, and is an important measurement that is fundamental to the quality of service. This is also because by providing information on the success of quality service providers, the values ​​and expectations of patients will increase.
Analisis Pelayanan Kuaplitas Apotek Franchise Terhadap Kepuasan Pelanggan: Studi Literature Budi Satrio Wibowo; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 2 (2023): Mei : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i2.184

Abstract

The pharmacy is a pharmaceutical service facility where pharmacists practice pharmacy. In this case the pharmacist is responsible for creating good service quality according to consumer expectations and satisfaction with services. Customer satisfaction is the key to the success of a business. Satisfied customers will become loyal customers. They will tend to make repeat purchases and become product promoters, which in turn will increase the pharmacy's revenue. The purpose of writing this scientific article is to find out and review from a theoretical point of view various literature and how to analyze the quality of franchise pharmacy services on customer quality. The method used is a theoretical review by analyzing and comparing existing theories. The results of this theoretical review, namely the analysis of pharmacy quality on customer satisfaction is influenced by product quality, service quality, price, emotional factors and cost easiness. It was concluded that after being analyzed from various theories and literature, customer satisfaction is one indicator that is widely used in measuring the service quality of a product, both goods and services. Service quality can also affect customer loyalty directly and affect customer loyalty indirectly through satisfaction. Customer satisfaction is strongly influenced by the quality of pharmacy services. For pharmacies that provide pharmaceutical services, it is also necessary to improve service quality standards. One important aspect that needs to be considered to maintain the consistency of pharmaceutical services is to maintain the attributes of each dimension of service quality provided to customers. Customers will be satisfied if their needs are met according to their expectations. In addition, it is also necessary to evaluate each service activity.
"Studi Kualitatif tentang Tingkat Kepuasan Pasien Home Care di Jawa Barat: Evaluasi Layanan, Tantangan, dan Harapan ke Depan" Bugie Zurisdianto Pamungkas; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 2 (2023): Mei : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i2.204

Abstract

This study aims to evaluate the level of patient satisfaction with home care services in West Java. The research method used is qualitative study with survey and face-to-face techniques on 10 home care patients and 10 patient families in West Java. The results of the study showed that patients and patient families were very satisfied with the home care services because they provided comfort and fulfilled patient needs. In addition, healthcare workers who worked in the field of home care felt connected and useful in providing personal care focused on the patient. However, the study also identified several challenges in home care services, such as coordination between healthcare workers and families, as well as accessibility and quality of home care services. Therefore, support and cooperation from various parties, such as patient families, the community, and the government, are needed to improve the quality of home care services and ensure that patients receive the best care at home.
Rehabilitasi NAPZA Metode Terapi Komunitas untuk Perbaikan Psikopatologi, Citra Diri dan Kualitas Hidup Firdaus Yamani; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 2 (2023): Mei : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/diagnosa-widyakarya.v1i2.209

Abstract

The problem of substance abuse has made all countries in the world worried. The United Nations Office on Drugs and Crime noted that at least 271 million people worldwide or 5.5% had consumed substances in 2017. The dangers of substance abuse in users have an impact on biological, psychological and social aspects. These various adverse impacts will certainly have an impact on psychological conditions and a decrease in self-esteem, which in turn can lead to a decrease in quality of life. Community therapy is a treatment that uses a psychosocial approach, a community of addicts who help each other to recover and keep quitting substances. Implementation of drug rehabilitation with community therapy methods can improve psychopathology, self-image and quality of life.
PENGARUH KECERDASAN EMOSIONAL DAN MINAT BELAJAR TERHADAP PEMAHAMAN AKUNTANSI (Studi Pada Mahasiswa Fakultas Ekonomi Universitas Nasional PASIM) Sri Mulyeni; Dety Mulyanti
Jurnal Insan Pendidikan dan Sosial Humaniora Vol. 1 No. 2 (2023): Mei: Jurnal Insan Pendidikan dan Sosial Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jipsoshum-widyakarya.v1i2.234

Abstract

The purpose of this study was to examine the effect of emotional intelligence and learning interest on the level of understanding of accounting. This study uses primary data which includes questions in the form of a questionnaire that is measured using a Likert scale. The research sample is 133 students who had completed introductory accounting courses. The results showed that emotional intelligence had an effect of 64,4% on students understanding of accounting and learning interest had an effect of 72,2% on students understanding of accounting, simultaneously emotional intelligence and student learning interest had a positive and significant impact on the level of accounting of faculty students economics study program of management and accounting at Pasim National University.
STRATEGI MANAJEMEN INFORMASI LAYANAN KESEHATAN DI RUMAH SAKIT Biantara, Irgi; Dety Mulyanti
MANABIS: Jurnal Manajemen dan Bisnis Vol. 2 No. 1 (2023): Maret 2023
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/manabis.v2i1.1544

Abstract

Hospitals certainly have strategic policy formulation in internal parts, especially organization, management and human resources (HR) and must be able to make decisions effectively to improve the quality of health services. So by increasing this vision, there is a need for an information management strategy in hospital services. The purpose of this literature review is to examine journals that explain health service information management strategies in hospitals. This literature review used articles in the PubMed, Google Scholar, and ProQuest databases published in 2017-2022, obtained 651 articles which were then reviewed using the Preferred Reporting Items for Systematic Review and Meta-Analysis (PRISMA) diagram and obtained 6 articles that met the requirements for analysis. . The results of 6 articles obtained that the health service information management strategy in hospitals is by increasing Human Resources (HR), optimizing Standard Operating Procedures (SOP), developing Hospital Management Information Systems (HMIS), Improving the Quality of Health Services, and Expansion of Promotion or Hospital Services. It can be concluded that the management information system in health services is something that integrates the entire process flow of hospital services in the form of a network that improves human resources for health services, quality information systems in hospitals. This strategy becomes an arrangement or equipment that provides information to develop to achieve the objectives of its activities
FAKTOR-FAKTOR YANG MEMPENGARUHI KUALITAS SUMBER DAYA MANUSIA TERHADAP SISTEM INFORMASI MANAJEMEN RUMAH SAKIT (SIMRS) Fauziah, Sifa; Dety Mulyanti
MANABIS: Jurnal Manajemen dan Bisnis Vol. 2 No. 1 (2023): Maret 2023
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/manabis.v2i1.1547

Abstract

Human resources (HR) as a very vital hospital asset that has an important role in managing and managing it. Human resources are very functional so they cannot be replaced by other resources. Technical HR support is one of the keys to the success of implementing HMIS in a sustainable and quality manner. The purpose of this literature review is to examine the factors that influence the quality of human resources on the quality of hospital management information systems (HMIS). This literature review used articles in the PubMed, Google Scholar, and ProQuest databases published in 2018-2023, obtained 792 articles which were then reviewed using the Preferred Reporting Items for Systematic Review and Meta-Analysis (PRISMA) diagram and obtained 6 articles that met the requirements for analysis. . The results of 6 articles obtained that the factors that influence the quality of human resources on the quality of the hospital management information system (HMIS) are factors of education, knowledge, skills, professionalism, organization, technology, and quality of health services. It can be concluded that the quality of human resources certainly has benchmarks that can be influenced by several factors that must be owned by individuals such as knowledge, education, and technology that can support the level of success and indicators in managing hospital management information systems that can produce workers to become more effective and efficient
ANALISIS PENGARUH PEMANFAATAN MEDIA SOSIAL DALAM PENYEBARAN LAYANAN INFORMASI PUBLIK DI PEMERINTAH Wulur, Frando Christo; Mulyanti, Dety
MANABIS: Jurnal Manajemen dan Bisnis Vol. 2 No. 1 (2023): Maret 2023
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/manabis.v2i1.1549

Abstract

In this era of technological advances, information can be easily disseminated via the internet. Social media is one of the options used by the government to communicate with the public and carry out its functions in providing public services. Government social media management requires an organizational culture accompanied by support from all levels of government officials to be able to share information with the public. Utilization of E-Government which is intended to make management and government work more effective, efficient, responsive, transparent and accountable. E-Government is a basic and standard procedural approach related to public administration. The widespread use of social media shows supply-driven symptoms. E-Government is present in a demand-side character. This research wants to answer how the pattern of interaction between the government and the community can optimize the use of social media
PENGARUH KEPUASAN KERJA TERHADAP KOMITMEN KARYAWAN DI UPTD PUSKESMAS SUKARAJA KABUPATEN SUKABUMI Setia Nesda, Ajeng; Dety Mulyanti
MANABIS: Jurnal Manajemen dan Bisnis Vol. 2 No. 1 (2023): Maret 2023
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/manabis.v2i1.1565

Abstract

In achieving organizational goals, it is necessary to properly manage the human resources in it. The Puskesmas is an organization where human resources or employees are called to have a major influence in achieving the goals of the Puskesmas. Job satisfaction is one of the factors that can affect employee commitment to the organization. In fact, there are many phenomena and problems that indicate that something is not right that is felt by the employees of the UPTD Puskesmas Sukaraja. Therefore, we will conduct research on the effect of job satisfaction on employee commitment at the UPTD Puskesmas Sukaraja. This research is a descriptive quantitative study using a simple linear regression statistical test with the independent variable being job satisfaction and the dependent variable being employee commitment. The results of the sample calculation using the slovin formula obtained the number of samples as many as 40 of the total population of 68 people. The sampling technique was taken using random sampling technique. The results showed that there was a relationship between job satisfaction and employee commitment and job satisfaction had a significant effect on employee commitment at the UPTD Puskesmas Sukaraja
Analisis SIMRS Terhadap Peningkatan Pelayanan Kesehatan Di Era Digital Dalam Mendukung Implementasi Rekam Medis Elektronik Cepi Hidayatuloh; Dety Mulyanti
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 3 No. 2 (2023): Juli : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v3i2.1603

Abstract

HIMS is a solution for hospitals for digital transformation. HIMS is also a strategic step in improving the quality of health services. With HIMS where the data will be better organized and integrated, besides that it makes administrative processes and other data management in the hospital easier and more efficient. The purpose of this study is to find out how HIMS can improve health services. The method used is a theoretical study by analyzing and comparing existing theories. The results of this study are that HIMS in hospitals also provides many benefits in increasing the efficiency and quality of health services. Implementation in EMR with treatment information management, statistical data research, administrative evidence, financing and service quality improvement. It can be concluded that HIMS can improve a health service. HIMS is also an indicator of good and efficient data storage and is included in the health service quality component. In the digitalization era, hospital agencies aim to avoid unwanted errors, such as incorrect data input, failed integration, human error, and slow information. So that the information system that facilitates the hospital can be a reference for the rate of business growth and the development of hospital information technology. Hospital Agencies are expected to always develop new management information systems in accordance with the times. With HIMS, hospital services will be more optimal because they are already digital-based. Digitalization exists because of increasingly advanced technological developments.
Co-Authors Abiyyu Purnanda Abubekar, Udin Aep Saepudin Ahmad Fachrurrozi Ahya Nurdin Aji Argo Putro Ali Muhsin, Ali Alma Marinda Alma Marinda Amelia Suci Pertiwi Amelia Suci Pertiwi Anang Sofyan Zulfikar Andi Tenri Mantikaisih Laras Andika Fajar Nugroho Anggraeni, Intanillah Annisa Rahmawati Antok Andriono Apriany Listarida Ari Sunari Arnita Niroha Halawa Arnita Niroha Halawa Arsenius Arsenius Arsenius, Arsenius Asnita Putri Syafrizal Asri Parantri Astria Apriliavini Priscila Palenewen Astria Apriliavini Priscila Palenewen Bambang Sulistyo Bella Salsabila Wiraputra Biantara, Irgi Budi Satrio Wibowo Budi Satrio Wibowo Budi Setyorini Budi Setyorini Bugie Zurisdianto Pamungkas Bugie Zurisdianto Pamungkas Candra Mizwar Carlof Carlof Celine Yinnie Cepi Hidayatuloh Chelsia Chelsia Cicik Khildar Rizqi Cicik Khildar Rizqi Dadah Jubaedah Daniansah, Daniansah David Kolibu David Kolibu Dendy Bagaskara Devi Delvita Dewi Tjandring, Yuni Cynthia Dewi Yulianti Pratama Diah Nofita Andhayany Dian Andrayani Diana Farid Diana Farid Didik Udayana Diki Tri Bagus Dermawan Dimas Ageng Prayogo Dimas Ageng Proyogo DINDA BESTARI Ellya Dewi Ellya Dewi Ermawati Ermawati Farida Yuliaty Farida Yuliaty Fasya, Rheza Fathur Rhoman Nurokhim Firdaus Firdaus Firdaus Yamani Firdaus Yamani Giska Dianvayani Giska Dianvayani Grace Angela Philips Hadiansyah Hadiansyah Hadiansyah Hadiansyah Hakim, Mohammad Ikhsanul Halawa, Arnita Niroha Hanifah Sukmana Harto Necsen Linelejan Harto Necsen Linelejan Haru, Emanuel Hendriana Hendriana Heppy Roosarina Rahayu Dewi Hilda Maulyda Utamie I Wayan Santika Ida Ayu Laksmi Arnita Utari Ida Ayu Triana Ida Ayu Triana Iffah Fathiah Imas Siti Masitoh Indradewa, Rhian Intan Permatasari Situmorang Intan Witarsa Pramata Guna Irnayanti Paillin Ismanto Yuwono Jacqueline, Jenneffree Jenne Mandu Jimmy Triputra Juandika Juandika Juandika Juandika Karlis Karlis Kosasih Kosasih Kosasih KOSASIH KOSASIH, KOSASIH Kristianty Retnawati Kukuh Yulianto Leo Pratama Agung Lien Nurliah Ligar Yayuk Dwi Nenda M Hasyrul Muchtar M Hasyrul Muchtar M Khoerudin Magdalena Boga Magdalena Boga Mahmud Hakim Marlina, Jenni Marlina, Tinna Mayasari Mayasari, Mayasari Moh arif Kusnadi Mohammad Ikhsanul Hakim Muhammad Husni Abdulah Pakarti Muhammad Rizki nanang nanang Nina Risnawaty Nindi Elis Nuraida, Irma Nurhayati Nurhayati Nurhayati NURHIDAYANI NURHIDAYANI, NURHIDAYANI Nursyahid, Muhamad Okta Anita Pouw Okta Anita Pouw Olivia Melissa Poluan Ongki Sanjaya Pratiwi, Hanameyra Prayogo, Dimas Ageng Rabiah Demlinur Putri Raja Iqbal Mulya Harahap Raja Iqbal Mulya Harahap RANI RUSDIANTI Refliza Yanti Refliza Yanti Regi Cahyadi Saputra Regi Cahyadi Saputra Reni Nuraeni, Reni Rheza Fasya Rheza Fasya Ria Hutami Putri Rilly Lesnussa Rima Huswatun Chasanah Ripka Margaretha Ponggele Risda Choirunisa riswanto riswanto Riyan Putri Kumorowani Riyan Putri Kumorowani Rocky Fransiskus Budiman Rocky Fransiskus Budiman Rofi Nuraziz Rusmiyandani Sandy Muhammad Kautzar Sedarmayanti Sedarmayanti Sedarmayanti Sedarmayanti, Sedarmayanti Setia Nesda, Ajeng Shelly Ayu Andesty Shelly Ayu Andesty Siti Maesaroh Siti Muntamah Siti Rohmah Siti Saadah Sity Rochanah Sophiana Enjellin Anathasia Sri Mulyeni Sri Mulyeni Sri Rochani Mulyani Sunari, Ari Suniah Syamsul Amry Syarifudin Syarifudin Theresia Widyanti Tjandring, Yuni Cynthia Dewi Tria Pamungkasari Tria Pamungkasari Uci Pramida Udin Abubekar Vip Paramarta Widyanti, Theresia Wijaya Johanes Chendra Wijaya Johanes Chendra Windy Oliviany Wo'i Megah Mayang Sari Paraisu Wo'i Megah Mayang Sari Paraisu Wulan Auliyani Wulan, Kika Nawang Wulur, Frando Christo Yayuk Dwi Nenda, Ligar Yeni Suminar Yohana Kifli Yunlia Vidiarti