Articles
Manajemen Pemasaran PKBM (Pusat Kegiatan Belajar Masyarakat)
Karlis Karlis;
Dety Mulyanti
Trending: Jurnal Manajemen dan Ekonomi Vol. 1 No. 3 (2023): Juli : Trending: Jurnal Manajemen dan Ekonomi
Publisher : Universitas 45 Surabaya
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DOI: 10.30640/trending.v1i3.1112
Growth in the number of people is increasing every year. This causes many children to drop out of school, so relevant institutions are needed to support this. It is not an easy thing to persuade people to want to send their children who have dropped out of school because there is no money or work. Apart from the age required to continue formal schooling, embarrassment is also the biggest obstacle, not to mention the fact that there are too many lessons left behind. Therefore, a certain strategy or technique is needed to attract the public's interest in enrolling or sending children who drop out of school to PKBM. Among the various strategies that can be used by managers is to involve various elements as a reference in carrying out marketing strategies, namely product, price, place, promotion, people, psychological evidence, process. This research is in the form of library research by collecting data from books, journals and dictionaries, archives related to the problem. This research is descriptive qualitative.
Evaluasi Waktu Tunggu Pelayanan Resep Pasien BPJS Kesehatan Rawat Jalan Di Rumah Sakit Umum Bella Bekasi
Budi Setyorini;
Dety Mulyanti
Jurnal Riset dan Inovasi Manajemen Vol. 1 No. 2 (2023): Mei : Jurnal Riset dan Inovasi Manajemen
Publisher : Universitas Katolik Widya Karya Malang
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DOI: 10.59581/jrim-widyakarya.v1i2.151
The Pharmacy Installation Section of the BPJS Outpatient Unit is that there are still many patients who complain about the waiting time for drug services. Calculating the waiting time for prescription drug service and concoction medicine, then analyzing compliance with the minimum service standard for the long waiting time category. Evaluating performance in providing health services to BPJS Outpatient patients and can help improve the quality and efficiency of health services. Quantitative and qualitative methods in analyzing the data obtained. Quantitative methods can be used to calculate average waiting times and other statistical analyses, while qualitative methods can be used to analyze interview data and gain a deeper understanding of the factors that affect waiting times. Average waiting time needed to complete a concoction recipe is 49 minutes and to complete a non concoction recipe 32 minutes. The number of standard non-concoction recipes is 699 recipes. Meanwhile, there were 2 recipes that did not meet the standards. For concoction recipes, 146 recipes have met the standard. The waiting time for prescription service at the pharmacy installation for outpatients at BPJS Bella General Hospital for non-concoction recipes still does not meet the standards, while for concoction recipes they meet the minimum standards.
Penerapan Marketing MIX Dalam Meningkatkan Penjualan JAS Laboratorium
Ida Ayu Triana;
Dety Mulyanti
Jurnal Riset dan Inovasi Manajemen Vol. 1 No. 2 (2023): Mei : Jurnal Riset dan Inovasi Manajemen
Publisher : Universitas Katolik Widya Karya Malang
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DOI: 10.59581/jrim-widyakarya.v1i2.152
Business in the field of selling laboratory coats is intended to make it easy for analysts and student analysts to obtain laboratory coats, with good quality and affordable prices. Marketing mix is very important in the current situation where trade competition is getting tighter. With the marketing mix, we can find out the elements of the lab coat business in more detail. The method used in this research is literature study, namely by searching various written sources, both in the form of journals, archives, magazines, books, articles, and relevant documents so that the information obtained from the literature study is used as a reference. to strengthen existing arguments. Sales of laboratory coats must provide quality products at affordable prices. The application of mix marketing aims to maintain and optimize product quality, obtain competitive prices in the market, increase sales onset and increase the number of customers.
Manajemen Sumber Daya Manusia Dalam Lingkungan Bisnis Rumah Sakit : Systematic Literature Riview
Ari Sunari;
Dety Mulyanti
Jurnal Riset dan Inovasi Manajemen Vol. 1 No. 2 (2023): Mei : Jurnal Riset dan Inovasi Manajemen
Publisher : Universitas Katolik Widya Karya Malang
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DOI: 10.59581/jrim-widyakarya.v1i2.183
Hospitals are service businesses that provide intangible products such as services and involve human resources (HR) to run them. HR management is important in driving the hospital business. This article aims to find out the importance of HR management in the hospital business and its related factors, thereby creating performance improvements related to the demands of effective and efficient organizational goals. The method used is to search for previous articles with a total of 17 articles and a span of 10 years (2013-2023). The results show that good human resource management influences the desire for organizational goals by increasing performance.
Literature Review Faktor-Faktor yang Mempengaruhi Keputusan Pembelian Konsumen
Ellya Dewi;
Dety Mulyanti
Jurnal Riset dan Inovasi Manajemen Vol. 1 No. 2 (2023): Mei : Jurnal Riset dan Inovasi Manajemen
Publisher : Universitas Katolik Widya Karya Malang
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DOI: 10.59581/jrim-widyakarya.v1i2.189
In the marketing concept, one way to achieve company goals is to know what are the needs and desires of consumers or target markets and how to provide the satisfaction expected by consumers / buyers effectively and efficiently. So that companies that apply marketing concepts need to pay attention to consumer behavior and factors that influence buyer decisions. This literature review aims to find out what factors influence the decision making made by consumers in buying a product. Based on the formulation of the article, results and discussions reviewed and discussed in this article, it can be concluded that there are many factors that influence consumer decisions to buy including product prices, product quality both from the product itself and its services, product promotion, location, social status and family.
Manajemen Phlebotomy Di Era Laboratorium 4.0: Literature Review
Ligar Yayuk Dwi Nenda;
Dety Mulyanti
Journals of Ners Community Vol 13 No 3 (2023): Journals of Ners Community
Publisher : Fakultas Ilmu Kesehatan Universitas Gresik
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DOI: 10.55129/jnerscommunity.v13i3.2700
Tujuan penulisan artikel ini adalah untuk mengetahui perkembangan teknologi laboratorium di era 4.0 teknik pengambilan darah. Sejalan dengan perkembangan teknologi yang dahulu metode open system sekarang menuju metode closed system dimana sampel darah langsung masuk ke tabung vacuum sesuai kebutuhan dan langsung terintergrasi dengan alat-alat yang otomatis. Keuntungan menggunakan metode pengambilan darah ini adalah tidak perlu lagi membagi-bagikan sampel darah ke dalam beberapa tabung cukup sekali penusukan dapat mengisi beberapa tabung. Kekurangan sulitnya pengabilan pada orang tua, anak kecil, bayi gemuk, vena kecil dan rapuh. Artikel ini ditulis dengan menggunakan literature review dengan pendekatan mapping review. Proses literature review ini dilakukan dengan cara mencari artikel yang relevan, mengevaluasi menggunakan Google Scholar, PubMed dan Springer Link. Hasil dari literature review ini adalah bahwa dalam penjaminan mutu phlebotomy, aspek keprofesionalan, tanggung jawab, pendokumentasian serta kesesuain dengan prosedur pelayanan standart mejadi tolak ukur phlebotomy di era 4.0.Seorang analis kesehatan kita hendaknya mampu menerapkan kompetensi standart dan standart professional phlebotomy sehingga dalam menjalankan tugas sebagai petugas kesehatan dapat memberikan pelayanan yang bermutu untuk pelanggan.
PERANCANGAN SISTEM INFORMASI PENDAFTARAN PASIEN UNIT GAWAT DARURAT DI RUMAH SAKIT LANUD SULAIMAN BANDUNG
Rofi Nuraziz Rusmiyandani;
Dety Mulyanti
Jurnal Anestesi Vol. 1 No. 1 (2023): Januari : Jurnal Anestesi
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia
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DOI: 10.55606/anestesi.v1i1.269
EMERGENCY UNIT PATIENT REGISTRATION INFORMATION SYSTEM DESIGN IN LANUD SULAIMAN BANDUNG HOSPITAL This research aimed to know emergency unit patient registration information system design in Lanud Sulaiman Bandung Hospital. The method was descriptive qualitative method approach to data collection techniques were direct observation, interview and literate studies that had relevance to the subject matter of research problem. The problems that hinder the process of registration in the emergency department included: 1). Processing Installation Emergency Unit registration report as a whole was still done manually and not structured; 2). Installation Emergency Unit type of service structured not yet, so many patients who were not emergency services who came to the Emergency Unit. The suggestions were given to the optimization process of emergency unit registration at Lanud Sulaiman Bandung Hospital, there were: 1). Coordination to the Head of Medical Records and Head of the Hospital for the addition of a registration officer in the emergency unit and supporting facilities such as computer information systems; 2) The hospital provides information such as notice boards or brochures about the schedule of doctors in the hospital.
Educational Supervision to Improve Teachers’ Learning Quality and Performance in the New Normal Era
Dety Mulyanti
AL-ISHLAH: Jurnal Pendidikan Vol 15, No 3 (2023): AL-ISHLAH: JURNAL PENDIDIKAN
Publisher : STAI Hubbulwathan Duri
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DOI: 10.35445/alishlah.v15i3.3780
This study aims to discuss the role of individual technical academic supervision in improving the quality of learning in the "new normal" era after the COVID-19 pandemic. The research method used is a qualitative descriptive method involving school principals, teachers, and students at Pelita Nusantara Elementary School. The results showed that individual technical academic supervision was carried out by the principal through several stages, including planning supervision by creating programs and instruments using the Google Drive and Google Form applications. Supervision is carried out through online class visits, learning observations, and individual talks with teachers. Digital-based supervision provides efficiency in the supervision process, enabling principals to monitor teacher activities in various classes without time and place restrictions. However, online supervision also has weaknesses related to the lack of direct interaction between supervisors and teachers. Supervision of learning materials is also an important part of academic supervision, where the school principal checks and assesses learning device documents such as lesson plans in accordance with the new curriculum. Recommendations for further research include comparative studies on the effectiveness of various supervision platforms, developing more interactive supervision platforms, in-depth research on the impact of technology on supervision, and exploring the implementation of peer-to-peer supervision.
Tantangan SIMRS dalam Penerapan Rekam Medis Elektronik Berdasarkan Permenkes 24 Tahun 2022: Literature Review
Rabiah Demlinur Putri;
Dety Mulyanti
Jurnal Medika Nusantara Vol. 1 No. 1 (2023): Februari : Jurnal Medika Nusantara
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia
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DOI: 10.59680/medika.v1i1.288
The government through the Ministry of Health of the Republic of Indonesia took a big step by issuing Regulation of the Minister of Health Number 24 of 2022 concerning Electronic Medical Records, whereby through this regulation health service facilities start from independent practice locations for doctors, dentists and/or other health workers, health centers, clinics , hospitals, pharmacies, health laboratories, centers and other Health Service Facilities determined by the Minister are required to implement Electronic Medical Records. Of course, this is a big breakthrough considering that currently the implementation of Electronic Medical Records in Indonesia is said to be not going too well and can even be said to be advanced compared to other countries. This is of course directly related to the infrastructure owned by Health Service Facilities in Indonesia. One of the considerations is the readiness of the Electronic System to be used later, both electronic systems prepared by health care facilities themselves to electronic systems prepared by third parties. There are several important things that must be considered by the electronic system to be able to carry out electronic medical records including the registration of the system as an electronic system operator, having minimum capabilities in accordance with Permenkes No. 24 of 2022 and the ability to maintain data security and protection. Some of these things are a challenge for Electronic Systems or Hospital Information Systems to be able to run Electronic Medical Records according to the provisions that have been set. If this cannot be done, it is likely that the system will receive sanctions up to the revocation of the operating permit.
Penerapan Budaya Kaizen (5R) Sebagai Upaya Peningkatan Mutu Pelayanan Di Rumah Sakit
Leo Pratama Agung;
Dety Mulyanti
Jurnal Medika Nusantara Vol. 1 No. 1 (2023): Februari : Jurnal Medika Nusantara
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia
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DOI: 10.59680/medika.v1i1.291
Quality health services is one measure of satisfaction effect on the patient's desire to return to the institution that provides it effective health services. To meet the needs and desires of patients so that satisfaction can be obtained in the end can increase trust in the hospital through excellent service. One of the important issues to answer the strategy in the midst of a situation of decreased public trust in hospital services is "What is the operational strategy in improving quality, service value, patient satisfaction, cost efficiency, service process effectiveness, reducing "waste", and cultural management in hospitals ?”. So what can be a mindset approach to implementing this is "Kaizen (5R)". This approach can be a tool for cultivating a culture of change directed at increasing the value of patient care (customer value) simultaneously with efficiency efforts. The implementation of 5R can be carried out in line with increasing discipline in the environment around the workplace, starting with simplifying the storage of the equipment needed in the work environment, tidying up the arrangement, cleaning, caring for and caring for it and doing it continuously will make it a pleasant workplace through the formation of work discipline.