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Pengaruh Citra Merek, Citra Perusahaan dan Kepuasan Pelanggan Terhadap Keputusan Menyewa Sound System di PT Don Sistem Suara Indonesia di Jakarta Anggadarma, Agi; Handoko, Yunus; Kusdyah Rachmawati, Ike
COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 12 (2025): COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/comserva.v4i12.3067

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh citra merek, citra perusahaan, dan kepuasan pelanggan terhadap keputusan menyewa sound system di PT Don Sistem Suara Indonesia. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei yang melibatkan 82 responden yang merupakan pelanggan PT Don Sistem Suara Indonesia. Data dianalisis menggunakan regresi linier berganda untuk menguji hubungan antarvariabel. Hasil penelitian menunjukkan bahwa ketiga variabel independen—citra merek, citra perusahaan, dan kepuasan pelanggan—memiliki pengaruh positif dan signifikan terhadap keputusan penyewaan. Kepuasan pelanggan memiliki pengaruh terbesar, diikuti oleh citra perusahaan dan citra merek. Selain itu, temuan juga mengungkapkan bahwa brand awareness perusahaan masih relatif rendah, yang mengindikasikan perlunya strategi pemasaran yang lebih kuat agar merek semakin dikenal di pasar. Keputusan pelanggan dalam menyewa sound system sangat dipengaruhi oleh kepuasan mereka terhadap layanan yang diterima, citra positif perusahaan, serta persepsi terhadap merek. Implikasi dari penelitian ini adalah pentingnya perusahaan untuk meningkatkan brand awareness serta terus berinovasi dalam layanan untuk menjaga dan meningkatkan kepuasan pelanggan, sehingga perusahaan dapat mempertahankan daya saing dan meningkatkan posisi di pasar industri penyewaan sound system.
Pengaruh Kualitas Pelayanan dan Citra Kampus Terhadap Word of Mouth dengan Kepuasan Mahasiswa sebagai Variabel Intervening (Studi pada Mahasiswa di Fakultas Teknologi dan Informasi pada Institut Bisnis dan Teknologi Indonesia (INSTIKI) Denpasar, Bali) Sudianti, Ni Made; Bukhori, Mohammad; Rachmawati, Ike Kusdyah
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 2 (2024): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i2.4913

Abstract

Competition in educational institutions is currently increasingly fierce, so student satisfaction and Word of mouth to attract prospective new students are of particular concern in order to achieve the development and existence of the institution. The aim of this research is to determine the direct and indirect influence of service quality and campus image on Word of mouth through student satisfaction as an intervening variable.The research was conducted on students of the Indonesian Institute of Business and Technology (INSTIKI) Denpasar, Bali. The sample was selected using a purposive sampling technique. The research instrument was a questionnaire distributed to 85 respondents from the class of 2021 (72 students from the IT Faculty and 13 students from the SK Faculty). The collected quantitative data was analyzed using SEM-PLS analysis using SmartPLS-4.0.9.8 software. The research results show that service quality and campus image have a direct and indirect positive and significant effect on Word of mouth through student satisfaction as an intervening variable. Meanwhile, student satisfaction acts as partial mediation.
KUALITAS PRODUK, PROMOSI DAN HARGA : PENGARUHNYA TERHADAP KEPUTUSAN PEMBELIAN PRODUK WARDAH PADA MAHASISWA ITB ASIA MALANG Yesi Pramita; Ike Kusdyah Rachmawati; Mohammad Bukhori
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 9 No. 4 (2024): Volume 09 No. 04 Desember 2024 In Press
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v9i4.22384

Abstract

This study aims to analyze the influence of product quality, promotion and price on purchasing decisions of Wardah products among ITB ASIA Malang students. This type of research is a quantitative approach research. The population in this study were ITB Asia Malang students. The sample collection technique in this study was Purposive sampling. In this study, to determine the size of the research sample using the Slovin formula. In this study, the sample taken was 85 people. The questionnaire trial consisted of validity tests, reliability tests, classical assumption tests which included: normality tests, multicollinearity tests, heteroscedasticity tests, and there were F tests (simultaneous) and t tests (partial). The analysis technique in this study only used multiple linear regression analysis methods. The results showed that: product quality The product quality variable has a significant effect on purchasing decisions. The promotion variable has a significant effect on purchasing decisions. The price variable has a significant effect on purchasing decisions. The product quality and price variables together have an effect on purchasing decisions.
KONTEN, TESTIMONI DAN KUALITAS PRODUK DIMEDIASI MINAT BELI: PENGARUHNYA TERHADAP KEPUTUSAN PEMBELIAN PRODUK KORSET DI VIRALPRODUCTS.ID PADA PLATFORM TIKTOK Angga Sambora; Ike Kusdyah Rachmawati; Theresia Pradiani
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 03 (2025): Volume 10 No. 03 September 2025
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i03.32343

Abstract

Technology and social media have become an integral part of daily life. TikTok, one of the fastest-growing platforms, has evolved into an e-commerce platform known as TikTok Shop. With its socio-commerce concept, which combines social interaction and transactions, TikTok Shop offers an interactive, personalized, and community-based shopping experience, positioning itself as a disruptor in digital marketing across Southeast Asia, particularly in Indonesia. This study aims to analyze the influence of content, testimonials, and product quality on purchasing decisions, with purchase intent as a mediating variable, for Viralproducts.id corset products on the TikTok platform. The research was conducted in Malang City with a population of Viralproducts.id consumers. A sample of 100 respondents was selected using purposive sampling. Data analysis was conducted using path analysis with the assistance of SMART PLS 3. The results of the study indicate: (1) Content has a positive influence on purchase intent, (2) Testimonials have a positive influence on purchase intent, (3) Product quality does not influence purchase intent, (4) Purchase intention has a positive influence on purchase decision, (5) Content does not have a direct influence on purchase decision, (6) Testimonials do not have a direct influence on purchase decision, (7) Product quality does not have a direct influence on purchase decision, (8) Content has a positive influence on purchase decision through purchase intention, (9) Testimonials have a positive effect on purchasing decisions through purchase interest, and (10) Product quality has no effect on purchasing decisions through purchase interest. These findings emphasize the importance of content and testimonial strategies in increasing purchase interest, which ultimately influences purchasing decisions on socio-commerce platforms such as TikTok Shop.
Application of the Use Questionnaire Method in Edlink Learning Management System (LMS) Usability Measurement : Application of the Use Questionnaire Method in Measuring the Usability of the Edlink Learning Management System (LMS). LM Fajar Israwan, LM Fajar Israwan; Rachmawati, Ike Kusdyah; Rahman Alamsyah, Agus
SAINTEKBU Vol. 16 No. 01 (2024): Vol. 16 No. 01 January 2024
Publisher : KH. A. Wahab Hasbullah University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Distance education has evolved from a correspondence education model to e-learning-based education using a Learning Management System (LMS). One LMS that is widely used is Edlink. The successful implementation of an information system, including e-learning, is very important to determine the user's ability to utilise the system so that it can empirically describe e-learning user satisfaction. The purpose of this research is to measure the usability of the Edlink LMS. The questionnaire used in this research consists of the variables Usefulness, Ease of Use, Ease of Learning, and User Satisfaction. From the results of the Usability calculation, the Usefulness variable's feasibility level was 83.54%, the ease of use variable was 83.03%, the ease of learning variable was 84.79%, the usability variable was 82.62%  and the total usability value was 83.31. %. This shows that LMS Edlink is a very effective learning media to use in bold learning.
PENGARUH PEMBERIAN UMPAN BALIK, SIKAP BELAJAR DAN LINGKUNGAN KELUARGA TERHADAP HASIL BELAJAR SISWA DI SMA ALFA CENTAURI KOTA BANDUNG Rustandi, Agus; Rachmawati, Ike Kusdyah; Handoko, Yunus
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 4 (2025): November 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i4.4713

Abstract

 Abstract: This study aims to analyze the influence of teacher feedback, learning attitudes, and family environment on students’ academic achievement at SMA Alfa Centauri in Bandung. A quantitative approach was employed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with data collected from 100 respondents. The results revealed that, partially, only the family environment had a significant effect on academic achievement, while teacher feedback and learning attitudes did not show significant direct effects. However, simultaneously, the three independent variables were able to explain 31.1% of the variance in academic achievement, as indicated by an R² value of 0.311. These findings highlight the critical role of the family environment in supporting students’ academic success and emphasize the need for integrated efforts to strengthen a culture of learning within schools. Keywords: Academic achievement, Teacher feedback, Learning attitudes, Family                 environment. Abstrak: Penelitian ini bertujuan untuk menganalisis pengaruh pemberian umpan balik, sikap belajar, dan lingkungan keluarga terhadap hasil belajar siswa SMA Alfa Centauri Kota Bandung. Penelitian ini menggunakan pendekatan kuantitatif dengan metode analisis Partial Least Squares Structural Equation Modeling (PLS-SEM) terhadap 100 responden. Hasil penelitian menunjukkan bahwa secara parsial, hanya lingkungan keluarga yang memiliki pengaruh signifikan terhadap hasil belajar, sedangkan pemberian umpan balik dan sikap belajar tidak menunjukkan pengaruh yang signifikan. Namun demikian, secara simultan ketiga variabel independen tersebut mampu menjelaskan 31,1% variasi hasil belajar, sebagaimana ditunjukkan oleh nilai R² sebesar 0.311. Temuan ini menggarisbawahi pentingnya peran lingkungan keluarga dalam mendukung keberhasilan akademik siswa serta perlunya pendekatan terpadu dalam penguatan budaya belajar di sekolah. Kata kunci: Hasil belajar, Umpan balik, Sikap belajar, Lingkungan keluarga.. 
Transformational Leadership, Communication, and Work Motivation: Its Influence on Employee Performance at the Prodia Mataram Clinical Laboratory Vidya Trisnawati; Ike Kusdyah Rachmawati; Yunus Handoko
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6232

Abstract

Prodia Clinical Laboratory, as one of the health service companies that continues to grow, Prodia faces the challenge of being able to continue to improve employee performance to support service innovation, especially during increasingly competitive Health industry competition. Transformational leadership, effective communication, and high work motivation are believed to have a role in improving optimal employee performance. The purpose of this study was to see how much the analysis of the influence of transformational leadership on employee performance, communication on employee performance, work motivation on employee performance, and transformational leadership, communication, and work motivation on employee performance. This study uses a quantitative approach to organic employees of the Prodia Mataram Clinical Laboratory. The research sample was 34 respondents using purposive sampling techniques. Statistical analysis techniques using SPSS. The test instruments used were validity and reliability tests, classical assumption tests, multiple regression analysis, hypothesis tests (T tests), and simultaneous tests (F tests). The results of the study show that 1) transformational leadership partially has a positive and significant effect on employee performance 2) communication partially has a positive and significant effect on employee performance 3) Work motivation partially has a positive and significant effect on employee performance 4) transformational leadership, communication and work motivation simultaneously have a positive and significant effect on employee performance.
Brand Image, Price, and Service Quality: Its Influence on the Decision to Purchase Toyota Brand Cars at Auto2000 Daan Mogot Jakarta Grace Laurensia Lazuardi; Ike Kusdyah Rachmawati; Yunus Handoko
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6384

Abstract

“Work from anywhere” trend in Jakarta has increased the need for mobility and comfort, encouraging the use of private cars, especially the Toyota brand. Toyota, a global automotive brand that was founded in 1937 in Japan, is known for its innovation, reliability, and efficiency. In Indonesia, Toyota is popular for its durable and rarely damaged vehicles. GAIKINDO data shows that Toyota is the car brand with the highest sales in Indonesia throughout 2024. One of its official dealers, Auto2000 Toyota Daan Mogot Jakarta, is the largest dealer in a strategic location with a showroom and a comfortable workshop. This study analyzes the influence of brand image, price, and service quality on the decision to purchase a Toyota car at Auto2000 Daan Mogot. The study used the technique of non-probability sampling with the accidental sampling method. Data were collected through questionnaires from 80 respondents who purchased Toyota cars from the dealer. The analysis was conducted quantitatively and descriptively using multiple linear regression with SPSS software version 26. The results of the study showed that: (1) brand image has a positive effect on purchasing decisions, (2) price has a positive effect on purchasing decisions, (3) service quality has a positive effect on purchasing decisions, and (4) simultaneously, brand image, price, and service quality have a significant effect on purchasing decisions for Toyota cars at Auto2000 Daan Mogot.
Pengaruh Pembelajaran Team Teaching Berbasis Integrasi Ilmu terhadap Motivasi Belajar dan Prestasi Belajar Siswa Madrasah Tsanawiyah Ummusshabri Kendari Supriyanto, Supriyanto; Rachmawati, Ike Kusdyah; Fathorrohman, Fathorrohman
Shautut Tarbiyah-IAIN Kendari Vol. 31 No. 1, Mei (2025): Transdisciplinary Approach in Islamic Education in the 4.0 era (Pendekata
Publisher : Institut Agama Islam Negeri (IAIN) Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31332/str.v31i1.12533

Abstract

This research is based on the importance of cross-disciplinary teacher collaboration in creating meaningful learning processes and increasing student engagement and academic achievement. The integrated team teaching model is believed to not only have a direct impact on student learning outcomes, but also shape psychological aspects such as motivation, which in turn contributes to academic achievement. This study aimed to determine and analyze the effect of integrated science-based team teaching on student learning motivation and achievement, as well as to examine the mediating role of learning motivation in the relationship between learning and achievement. This study was conducted on 174 eighth-grade students at MTs Ummusshabri Kendari. Data were collected using a questionnaire distributed to the students. The collected data were tabulated and analyzed using descriptive and statistical analyses with path analysis. The results of this study indicate that team teaching learning based on science integration has a positive and significant effect on students' learning motivation; team teaching learning based on science integration also has a positive and significant effect on students' learning achievement; learning motivation has a positive and significant effect on students' learning achievement; and learning motivation partially mediates the effect of team teaching learning based on science integration on students' learning achievement. Another important finding is that team teaching had the most dominant influence on learning motivation. The implications of this study emphasize the importance of implementing a cross-disciplinary collaborative learning model that not only enriches the learning process but also strengthens students' motivational drive as a basis for improving academic achievement.
PENGARUH MOTIVASI KERJA, KOMPETENSI PEDAGOGIK, DAN PROFESIONALISME GURU TERHADAP KINERJA GURU SMP PERKUMPULAN STRADA JAKARTA UTARA TIMUR Renaningtyas, Irene Desty; Handoko, Yunus; Rachmawati, Ike Kusdyah
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 9, No 1 (2026): February 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i1.5755

Abstract

Abstract: Teacher performance is a visible achievement when teachers carry out the tasks and responsibilities assigned to them. Schools as an organization really need quality human resources, both in terms of leadership and teaching staff, with effective task arrangements and monitoring systems as determining factors in achieving organizational goals. Perkumpulan Strada has a vision to create an excellent, caring, and service-based educational community. The strategic role of teachers in the learning process greatly influences the quality of students. This study aims to analyze the influence of work motivation, pedagogical competence, and teacher professionalism, both partially and simultaneously, on the performance of junior high school teachers at the North East Jakarta Branch of Perkumpulan Strada. The analysis method used is multiple linear regression with the help of SPSS version 25 software. The sampling technique used is saturated, through 51 junior high school teachers at the North East Jakarta Branch of Perkumpulan Strada became respondents through the distribution of online questionnaires. The results showed that work motivation and teacher professionalism have no influence on teacher performance, while pedagogical competence is proven to have a positive and significant effect on the performance of junior high school teachers at the North East Jakarta Branch of Perkumpulan Strada. Keywords: Work Motivation, Pedagogical Competence, Teacher Professionalism, and Teacher Performance. Abstrak: Kinerja guru merupakan capaian yang tampak ketika guru melaksanakan tugas dan tanggung jawab yang dibebankan kepadanya. Sekolah sebagai sebuah organisasi sangat memerlukan sumber daya manusia yang berkualitas, baik dari sisi kepemimpinan maupun tenaga pendidik, dengan pengaturan tugas dan system pengawasan yang efektif sebagai faktor penentu dalam mencapai tujuan organisasi. Perkumpulan Strada memiliki visi untuk mewujudkan komunitas pendidikan yang unggul, peduli, dan berlandaskan semangat pelayanan. Peran guru yang strategis dalam proses pembelajaran sangat berpengaruh terhadap mutu peserta didik. Penelitian ini bertujuan untuk menganalisis pengaruh motivasi kerja, kompetensi pedagogik, dan profesionalisme guru, baik secara parsial maupun simultan, terhadap kinerja guru SMP Perkumpulan Strada Cabang Jakarta Utara Timur. Metode analisis yang digunakan adalah regresi linier berganda dengan bantuan perangkat lunak SPSS versi 25. Teknik pengambilan sampel yang digunakan merupakan jenuh, melalui 51 guru-guru SMP Perkumpulan Strada Cabang Jakarta Utara Timur dijadikan responden melalui penyebaran kuesioner secara daring. Hasil penelitian menunjukkan bahwa motivasi kerja dan profesionalisme guru tidak memiliki pengaruh terhadap kinerja guru, sedangkan kompetensi pedagogic terbukti berpengaruh positif dan signifikan terhadap kinerja guru SMP Perkumpulan Strada Cabang Jakarta Utara Timur. Kata Kunci: Motivasi Kerja, Kompetensi Pedagogik, Profesionalisme Guru, dan Kinerja Guru.
Co-Authors Abadi, Ridwan Abdul Waris Abdul Waris Abdul Waris Abidi, Jumadil Achmad Noercholis Adefrida, Adefrida Adestyani, Erminia Agi Anggadarma Agung Suprihandoyo Agus R. A Agus Rahman Alamsyah Agus Rahman Alamsyah Agus Rahman Alamsyah Agus Rahman Alamsyah Agus Rahman Alamsyah Agus Rahman Alamsyah Agus Rustandi Agustina, Tin Ahmad Rifai Ali Shahab Alvianna, Stella Angga Sambora Anggadarma, Agi Anggrainy, Eska Kristie ANISA ZUHRIA SUGEHA Annisa, Radhitya Any Isvandiari Aprilia, Christina Faya Aristanto, Eko Arlini Fitriana Hidayahati Aryanto, Freddy Azzahra Hafizhahtul Azizah Bohari, Akbar Brigita Maharani Parama Putri BUKHORI, MOHAMMAD Cheria, Fritzie Chrityati, Agnes Damayanti, Estalita Decy Natalia Dian Wahyuningtyas Didik Suprayitno Dina Irvanny Setianto Edy Chandra Elok Hermawati Emilda Oktavia Fathorrahman Fathorrohman, Fathorrohman Febriantika, shahnaz Firdaus Iman Ubaidillah Grace Laurensia Lazuardi Gunarianto Hadi Prastyo Harahap, Nuryani Hasmawati Hasmawati Hendra Hendra Hendri Fatriona Heni Pujiastuti Heny, Agustinus Hermanto, Bayu Marga Nurmaulana Hutri Agustino Ilmiah, Elsa Indiyatno Nur Setiyadi Indriarto, Titus Irany Whindyastiti Irany Windhyastiti Irene Desty Renaningtyas Jerry Chriestanto Joy Frandero Yoni Astra Pasaribu Kapitaraw, Bejo Kasih, Nanda Khalikussabir, Khalikussabir Kiswinarso, Alberken Sih Lancar Februdianto LM Fajar Israwan, LM Fajar Israwan Lussia Mariesti Andriany Majidah, Yuniz Maman, Maman Moh Yusuf Firmansyah Moh. Maskan Mohammad Bukhori Mulyanto, John Calvin Murtianingsih Nanik Sugiarti Nawiri, Adib Rosyad Noercho, Achmad Novalia Ariska Nur Azizah Nur Iman, Fachreza Nuriyono Nuriyono Nuryadi, Alief Oktavia, Ayu Oktavia, Emilda Panjaitan, Mhd Fadhil Azhari Patalo, Ryan Gerry Pionera, Eloichristi Pramana, Agus Herry Pramaningtyas Sarce Margareth Prayitna, Anna Maria Satia Prayitno, Setyo Purwasari, Bernadetta Mita PUTRIA DEWI MASRUROH Raden Bagus Rendy Putra Pradwita Rahman Alamsyah, Agus Rahman, Agus Rahmawati, Ana Dwi Renaningtyas, Irene Desty Rendy Putra Pradwita, Raden Bagus Rengga Kusuma Putra Reynaldi, Agung Rully Setyo Wibowo Rustandi, Agus Santoso, Yesica Theresia Saputra, Ezi Sari, Lutfi Ayu Kartika Selvister Lende Ndaparoka Setiyadi, Indiyatno Nur Setyorini Setyorini Setyorini Setyorini Setyorini Setyorini Sihombing, Irwantha Sijen, Lim Stella Juswan Sudarsono Sudarsono Sudianti, Ni Made Sugijanto Sunarya, Erry Supriyanto Supriyanto Surya Wahyuning Tiyas Syarif Hidayatullah Syarif Hidayatullah Tauriadi, Dini Theresia Pradiani Tin Agustina Tin Agustina Tin Agustina K Tin Agustina Karnawati Titania Dwi Andini Triyan Febriandika Triyan Febriandika, Triyan Umu Khouroh Vidya Trisnawati Wanda Dwi Ramadhan Widi Dewi Ruspitasari Yesi Pramita Yudhanto, Ifani Yunitasari, Ni Rai Yuniz Majidah Yunus Handoko Yunus Handoko Yunus Handoko Yunus Handoko Yusuf Hermawanto Zakariyah, Mashudi