Article Per Year (5 Year)
p-Index From 2021 - 2026
6.594
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Terapan dan Keuangan JAM : Jurnal Aplikasi Manajemen The International Journal of Accounting and Business Society Jurnal Dimensi Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan At-Tadbir : jurnal ilmiah manajemen Jurnal Riset Inspirasi Manajemen dan Kewirausahaan AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM Journal of Humanities and Social Studies JASa (Jurnal Akuntansi, Audit dan Sistem Informasi Akuntansi) Jurnal Lentera Pendidikan Pusat Penelitian LPPM UM Metro Neraca: Jurnal Pendidikan Ekonomi MABIS: Manajemen dan Bisnis Jurnal Manajerial Jurnal Pengabdian Al-Ikhlas BENING Jurnal Inovasi Ekonomi Community Development Journal: Jurnal Pengabdian Masyarakat International Journal Of Science, Technology & Management (IJSTM) Jurnal Kedaymas Journal of Social Research Journal Competency of Business KOMUNIKATA57 Journal of Innovation Research and Knowledge Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) International Journal of Economics (IJEC) Journal Research of Social Science, Economics, and Management Jurnal Multidisiplin Sahombu Jurnal Ekonomi, Akutansi dan Manajemen Nusantara Jurnal Akuntansi, Keuangan, Perpajakan dan Tata Kelola Perusahaan Hut Publication Business and Management Journal Of Humanity Dedication BIMA Jurnal Bisnis dan Manajemen Sinergi : Jurnal Ilmiah Multidisiplin Jurnal Simki Economic
khuzaini, Khuzaini
Unknown Affiliation
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Transportation Other

Published : 53 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Simki Economic

 1 
Pengaruh Kualitas Pelayanan dan Kepercayaan terhadap Loyalitas Anggota Dimediasi Kepuasan pada KSP Kopdit Obor Mas Cabang Hokeng Pehan, Delius Moan; Khuzaini, Khuzaini; Santoso, Bambang Hadi
Jurnal Simki Economic Vol 9 No 1 (2026): Volume 9 Nomor 1 Tahun 2026
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jse.v9i1.1542

Abstract

This study aims to analyze the Influence of service quality and trust on members’ loyalty in the Savings and Loan Cooperative Kopdit Obor Mas Hokeng Branch, with member satisfaction as a mediating variable. The method used in this study is a quantitative approach with regression analysis involving 100 active cooperative members who meet certain criteria. The study’s results indicate that service quality has a positive and significant effect on both member satisfaction and loyalty. In addition, member trust has a positive and significant effect on loyalty, but does not significantly affect member satisfaction. Member satisfaction has been shown to mediate the effect of service quality on member loyalty. However, member satisfaction does not mediate the effect of trust on loyalty, indicating that members’ trust more directly influences loyalty in the cooperative. This study contributes to understanding the importance of service quality and trust in building cooperative member loyalty. It provides recommendations for KSP Kopdit Obor Mas Hokeng Branch to continually improve service quality to strengthen long-term relationships with its members.
Co-Authors Abdul Manan AGUS Agus Firdaus Agus Salim Ambarsari, Vivien Reny Ambarwati, Riris Ardillah, Dessy Nur Asokawati, Dewa Ayu Karina Atika Sari, Ade Nur Auliah, Nurul Ayuni, Risa Dwi BADRUL AINI Basuki , Botha, Yuslin Nursivin Dua Br Sigiro, Nia Debora Budi Setiadi, Budi Budiwati Budiwati Budiyanto Budiyanto Bure, Maria Rasdiana chrystanto, andri Didi Susanto, Didi Dini Anggraini, Dini Edwin Agung Wibowo, Edwin Agung Fakhriyah, Siti Elfa Fastha Aulia Pradhani Fatonah, Ulfi Firdaus Firdaus Hartanto, Heru Dwi Hasanah, Nurlaila Hashemi, Sayed Momin Hayat, Muzahid Akbar Herianto, Muhammad Hisyam, Magneta Ikhsan, Nor Iqbal Ramadhani Mukhlis IRPAN IRPAN, IRPAN Irpan, M Irpan, M. Kariwardati, Kariwardati Khusairi, Ahmad Lestariningsih, Marsudi Lihu, Decky C. K. Lihu, Decky C. Kananto Lusiana, Herlina M. Irpan, M. Irpan Mardah, Siti Mardalia, Mardalia Mardiana Mardiana Masniah Masniah Maulana, Bobby Akbar Mohammad Mohammad Mohammad Zainul Muhammad Yuliansyah Muhammad Yunus Mursanto, Mursanto Musohihul Hasan Niti Lestari Noor Rahman, Noor Nugroho, Wawan Cahyo Pehan, Delius Moan Prastyorini, Anik Prijati Prijati Purwaningrum, Ajeng Handayani Rachman, Deddy Rahmi Widyanti Raihania, Raihania Ramadhan, Denny Ammari Ramadhan, Muhammad Novryan Ramadhan, Muhammad Umar Ramli, Rimayang Anggun Laras Prastianty Ratna Susanti Rico, Rico Rizky, Yulfani Akhmad Ronianysah, Ronianysah Rusdi Effendi Rusdinor, Rusdinor Saddiq, Syahrial Santoso, Bambang Hadi Saputra, M Rizeki Yuda Saputri, Yulita Shadiq, Syahrial Sigiro, Nia Debora Sinambela, Lasmi SITI FATIMAH Siti Fatimah Susila, Muktar Redy Suwitho, Suwitho Syahrial Shaddiq Teguh Wicaksono Tibrani Tibrani, Tibrani Tjahjono Tjahjono Yani, Prawita Yuanito, Rachmad Yudi Siyamto Zainul, Zainul Zakky Zamrudi