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Journal : Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)

RISK MITIGATION IN THE LAUSIMEME DAM CONSTRUCTION PROJECT Untung Tri Uripto; Isfenti Sadalia; Nazaruddin
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 3 No. 2 (2023): July (July-September)
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v3i2.989

Abstract

The construction of the Simeme Dam is a part of efforts to support the development of the agricultural sector and to meet the needs of water in North Sumatra. The Lausimeme Dam construction project has been delayed from its planned schedule. The potential risks that will hinder the completion of the project when viewed from the internal, external and project sources and how to mitigate risks to obtain factors which influence the risk mitigation of the Lau Simeme Dam project in order to determine risk mitigation strategies. This study uses observation, interviews and field surveys compiled by a questionnaire based on a literature study that has been conducted on respondents related to the Lausimeme Dam Development Project and uses a causal descriptive method with a quantitative approach by identifying risks and risk indicators related to what possibilities may arise and will occur in the Lausimeme Dam Development Project. There are 77 risks that are relevant or likely to occur to the Lausimeme Dam Development Project and it is concluded that 68 risks are classified as high and 9 risks are classified as moderate in terms of influence level. Of the 68 risks that are classified as high, there are 15 top risks (largest ranking) that have the highest possibility to occur (probability) and the largest impact based on an assessment of the Lausimeme Dam construction project, therefore mitigation of these possible risks is needed. Mitigation that will be implemented to minimize the possibility of these risks to accour, including: socializing, fulfilling documents and licensing documents, obtaining BMKG data, involving the community and non-governmental organizations, making resource estimates based on analysis, carrying out cross-functional coordination, and preparing CAR.
THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER LOYALTY IS MEDIATED BY SATISFACTION VARIABLES (STUDY OF CUSTOMER PERCEPTIONS ON BANK MANDIRI UNIT KUALA TANJUNG BRANCH BATUBARA DISTRICT, NORTH SUMATRA PROVINCE) Ade Carlo Tiganna Damanik; Nazaruddin; Yeni Absah
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 3 No. 3 (2023): October (October-December)
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v3i3.1252

Abstract

Based on the research results, data analysis and discussion above, the following final conclusions can be drawn: There are differences between research conducted by previous researchers regarding the influence of service quality on consumer loyalty, where previous research stated that there is a significant influence on consumer loyalty. However, in this research, the service quality variable did not significantly influence customer/consumer loyalty. The user satisfaction variable has a positive and significant effect on the customer loyalty variable, where these results complement previous research which states that user satisfaction has a positive and significant effect on customer loyalty. Service quality and user satisfaction simultaneously influence customer loyalty with the results obtained namely 49.9% influencing loyalty and the remainder explained by other variables outside of the variables studied.
Co-Authors Abdul Rahim Matondang Ade Carlo Tiganna Damanik Adhitia Elfian Santoso Aditya Sapta Nugraha Adji, Aryo Kuncoro Afidh, Razief Perucha Fauzie Afrizal, Efi Ainol Mardhiah Aiyub Akbar, Musthafa Akhyar, Fikrul Alimahmudrikah, Nur Amaro, Moegiratul Andersen Anindityo Aryo Saloko Anisa Purnamasari ANISAH Anizar Anizar Annisa Maharani Anto, Sardi Antula, Pratiwi Anuar, Kaspul Apriyanti Arie Lestari, Sari Arinanda Ariyani, Mutia Devi ASNAWI ASNI Astrid Herera Magdalena Sipayung Atikah Rifki Awaludin Martin Azizah B, Sari Arie Lestari Baiq Rien Handayani, Baiq Rien Bambang Prahoro Aji beby karina fawzeea Benny Candra Kurniawan Bulkisma Putri Candra Irianto Chaidir, Andreasen Proicnius Chandra Aditiya Cosine Melvin Sitorus Pane Cupu, Dedi Rosa Putra Cut Sukmawati Daulay , Afrahul Fadhila Dedi Krismiadi Dicky Habibie Dina, Hasnia Dina, Hasniah Edwin Yulanda Effan Budiawan Eka Ariefyanto Putra Eka Yulinda Prasetyowati Ericson Chandra Erni Junaida Essy Harnelly Feblil Huda Febry Claudia Nabasa Siahaan Ferry Adriyan Franky Sihaloho Gapar Gita Putri Desiana Daulay Grace Shella Karisma Gun Faisal Gunawan, Resky Haerani, Herty Hafis Ghifari, Rahmat Hakim Nasution, Lukman Haposan Arthur Fransiskus Turnip Hardiansyah Helmi Situmorang, Syafrizal Herisiswanto Hutwan Syarifuddin Imilda Indra Indriani, Cece Isfenti Sadalia Iskandarini Juli Andry Krismiadi, Dedi Kusnadi La Ode Ardiansyah Lisnawati Lubis, Fitriani Surayya Mailita Tryana Sembiring Marzuki Masriwati, Sitti Meilita Sembiring Meilita Tryana Sembiring, Meilita Tryana Meri Andriani Mira Misbullah, Alim Muh. Bakry, Muammar Muhammad Alfitrah Muhammad Anggia Muchtar Muhammad Irfan Muhammad Nur Muhammad Rizki Muhammad Subianto Muhammad Zikri Atthariq Daulay Munthe, Al Akhyar Murniati Mustafainal Nasrol Akmal Noercholis Rafid Noercholis Rafid. A Nofirza Nova Noviyanti, Wa Ode Novianti Noviati Paula Tamba Perkasa, Yogi Pinta Serli Waty Lumban Toruan Pongdatu, Merry Pratama Nasution, Fahri Prihatin Lumbanraja Prindo Pranata Tarigan Purnamasari, Anisa Radhiah Rahma Zuhra Rama Yoedha Satria Ratna Herlina Recky Rifki Alfarizi Rika Puspita Dewi Rika Taslim Rinaldi Safril Safar Saifuddin Sapriadi Sasmita, Evi Satria Sitorus Siti Mariyah Sofyan Hadi Solihin Somadona, Sonia Sri Widyastuti Stella Angelina Sugih Arto Pujangkoro Sugih Arto Pujangkoro Suherman Suraya Lubis, Fitriani Suripto, Heri Syafri Tarmizi Usman Teuku Alfiady Ti Aisyah TO Rajagukguk Umam, Muhammad Isnaini Hadiyul Untung Tri Uripto Wardana , Ade Alwi Warhamni Samahdina Warman Fatra, Warman Weriono Widyawati Wira Dharma Wulandami, Try Yeni Absah Yessi Kartika Yusnayanti, Cici Ziah, Nurhalida Zoahira, Wa Ode Aisa Zulfan Zulfan Zulkarnain, Zulkarnain Mubhar Zuya, Novika