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Journal : Wardah

The Dynamics of Public Opinion Representation in Government Social Media Comment Columns Saadah, Mazidatus; Mursalim; A. Rivai Beta
Wardah Vol 27 No 1 (2026): Wardah
Publisher : Fakultas Dakwah dan Komunikasi Universitas Islam Negeri Raden Fatah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/wardah.v27i1.35237

Abstract

This study examines the phenomenon of comment manipulation on the official Instagram account of the East Kalimantan Provincial Government (@pemprov_kaltim) by highlighting indications of the use of inauthentic accounts that have the potential to shape perceptions of public support digitally. The study aims to identify the characteristics of these accounts and analyze how inorganic comments shape public perception. The study uses a qualitative approach with content analysis methods, through data collection in the form of screenshots, profile searches, metadata recording, and direct observation of specific posts. The results show that the fake accounts have consistent patterns such as minimal activity, unclear identities, uniform comments, and close posting times. This pattern creates a simulation of support that is not rooted in actual public opinion, thus creating hyperreality according to Baudrillard's concept. This comment manipulation also functions as noise that disrupts public communication, damages deliberative space, and prevents institutions from obtaining fully authentic feedback. From the perspective of Islamic communication ethics, this practice is considered a tadlis act because it falsifies the impression and violates the principles of honesty and justice as emphasized in QS Al-Māidah verse 8. The findings of this study confirm that comment manipulation has the potential to weaken public trust and create a digital reality that does not reflect the actual social conditions.
Co-Authors A. Rivai Beta Abd. Halim Soebahar Abdul Azis Abdul Azis Abdul Waris Abdullah Adila, Abdan Ahmad Munir Ahmad Syafi'i Ahmad Wahyu Khoerudin Akmal Rahman Alberth Alfakhmi, Resha Ali, Mohammad Ali Alwi, Faisal AMIN NUR Aminuyati Amiq, Bahrul Amir Andi Arya Saputra Andi Ririn Oktaviani Anisa suci Pratiwi Anisah Prafitralia Anugrah Feri Hermanto Arisman L Arsyad, Kartini asmilawati, asmilawati Asrumin Ayu Pratiwi Ndibola Ayu, Anugrah Puspita Busriyanti Busriyanti, Busriyanti Butsiarah Chamdan, Umar Chandra, Yoshua Damayanti, Dwi Selvira daniatanti, farisna Daniel Useng Dedianto Pasomba Diana Nur Sholihah Diyah Yumeina Edi Syah Mihrad Eko Nursalim Elhady, Aminullah Elly Warni Fadillah, Jihan Fatmawati Nur fauzi, fitya aulia Febrian , Ivan Othinel Febriana Intan Permata Hati Fitya Aulia Fauzi Florencia Virgiane Evalyn Padang Fonso, Robin Fuad Fansuri Gemala Hardinasinta Gilbert, Juan Haerani Hafsan Hakim, Muhammad Fathurahman Harry Soepandi Hasnan Afif Hasriana Hatta Hayudi, Hayudi Herlisa Hermawan, Endang Husnul Mubarak Ikhtiari, Kirana Imanuddin Inda Asriyanti Lauto Intan Febriana Iqbal Iqbal Salim iqbal salim Irwan Irwan Ismail Martono Isna Maulida Mandini Jafar Haruna Joko Nugroho Wahyu Karyadi Junaedi Muhidong Junaid, Asriani Kalangi, Hendry Tanoto Khaeril Anwar Junaedi Khosasi, Anita Khudaer, Faten Khulashah Khusnul Khatimah La Ode Nggawu La Ode Santiaji Bande La Ode Sukriman Lamo, Andika Pramukti Latif, Nuraida Leatemia , Janoval M. Amin M. Khusna Amal M. Khusna Amal Mahmud Achmad Mahmud Achmad, Mahmud Marni Mulyani Matkur Misbahul Ramadhani Moh Farhan Mufi, Akhmad Munir Muh. Yusri Muhammad Abduh Muhammad Faizal A Ghani Muhammad Fakih MUHAMMAD ICHFAN ASKAR Muhammad Nur MUHAMMAD RIZAL H Muhammad Sakir Muhammad Sofyan Sauri Muhammad Tahir Sapsal Muhammad Yusuf Qardlawi Muhammad Yusuf, Tahir Muhith, Abd. Mukni'ah Muryani Mustajab Najmaddina Nayliya Syafi'i, Ridha Nirmalasari Nur Faizah Nur Rahma Sela Nuraini Nuratika NURFIANTI NURFIANTI, NURFIANTI Nursigit Bitoro Nurul Hasanah Nurwanah Nurwijayanti Olly Sanny Hutabarat Pelu, M. Faisal A. R. Pujiono Pujiono Putu Arimbawa Putu Arimbawa, Putu Riskan Risma Riswan Riswan Riswan Rizal Adi Saputra Rizkah Nurhasanah Royani, Ahmad Rumengan, Yuada Saadah, Mazidatus Salengke, Salengke Sandi Sandi Sapsal, Tahir Sari, Rukmana Septian Bayu Anggara Siti Nur Hasanah, Siti Nur Sitti Nur Faridah Soebahar, Abdul Halim Sombolayuk, Gerry Geraldo Sopiati, Epi Stevy Suci Oktavia Rahmadani Suhardi Suryadi Suryadi Syah Putri, Nurwulan Syah, Ibrahim Syahrial Sabaniah Syamsuri Rahim Tamangunde , Pricilia Yohana TAMRAH Tedemaking, Redemtus De Ferento Sili Thioritz, Stevy Tjandra, Jericho Wahyudin Madil Wake, Maria Evangeline Waris Weka GUSMIARTY ABDULLAH Wildayanti Yanwar, Hauris Yudik Pradana Yurika Samma Todingan Yusra Nginang, Yusra Yusuf Qardlawi, Muhammad Zanuar Anwari