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KONFLIK KERJA DALAM ORGANISASI: IMPLIKASINYA TERHADAP PRESTASI KERJA KARYAWAN (Studi pada Karyawan Pemasaran PT. Krida Dinamik Autonusa Mataram) Cahyadi, Irwan; Anggriani, Rini; Imbayani, I Gusti Ayu; Puspitawati, Ni Made Dwi
Distribusi - Journal of Management and Business Vol. 14 No. 1 (2026): Distribusi, March 2026
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v14i1.695

Abstract

In organizational practice, interaction between employees is unavoidable because work is generally done in teams or across departments. Differences in educational background, experience, character, values, and interests often trigger the emergence of work conflicts. This study was conducted to analyze the influence of factors causing employee conflict consisting of resource competition, individual characteristics, task dependency, communication barriers, job boundary blurring, and status issues on the work performance of marketing employees at PT. Krida Dinamik Autonusa Mataram. Data were collected by distributing questionnaires to 54 respondents, then the collected data were analyzed using multiple linear regression analysis methods, by conducting a t-test to prove the proposed hypothesis. The results of the study showed that there was a negative and significant influence between factors causing employee conflict consisting of resource competition, individual characteristics, communication barriers, job boundary blurring, and status issues on the work performance of employees at PT. Krida Dinamik Autonusa Mataram, while the task dependency variable did not have a significant influence on work performance. Companies are advised to improve fair and effective resource management to reduce competition among employees and strengthen working relationships through interpersonal communication and teamwork training. Furthermore, internal communication systems need to be improved to be more opens and clear, and job descriptions should be structured to avoid overlapping tasks. Management also needs to create a transparent system for assigning status and positions to minimize conflict, and develop effective conflict management mechanisms through internal mediation and improving leadership skills in handling workplace conflicts.
Co-Authors Abdul Kodir Djaelani Abdul Muhid, Abdul Abdurahman Abdurrahman Acai Sudirman Aditia, Rifqi Aggriani, Nuning Ahmat Adil Ajie, Muhammad Laksamana Akib, Nasifa Tridasari Alpiansah , Restu Alpina Damayanti, Alpina Andi Ikhsan Wijaya Anjani, Dewi Sekar Anthony Anggrawan Apsari, Fita Arsana, I Made Mangku Arwin Yafi Rahmatullah Asfhin, M. Assa’ady, M Chotibul Umam Ayu Dasriani, Ni Gusti Aziz, Fatahul Baiq Dinna Widiyasti Baiq Nadia Nirwana Cahyadi, Irwan Chandra, Hendika christofer satria Cornelia, Cindy Dayani, Aprilia Dwi Delthan, Stevany Hanalya Deni, Reza Sulpan Dyah Susilowati Ega Dwi Putri Marswandi Fahry Febria Nurmelia Marlina Fikri Rahman, Haikal Helna Wardhana Hendri, Dr. Wira Herawati, Baiq Candra Hijjah, Khasnur Hilda Hastuti I Gusti Ayu Imbayani I Nyoman Yoga Sumadewa Ibrahim, Isra Dewi Kuntary Indrayanto, Georano Intan Maulina, Intan Irwan Cahyadi Jati, L Jatmiko Jati, Lanang Jatmiko Jatmiko Jati, Lalu Josman, Lady Faerrosa jovabzah, Muhamad putra Khairunnisa Komala, Rina Kusuma, Syarwana Edya Lena, Mirza Lestari, Ni Kadeq Ratna Dwi Liem, Nelson Lilik Widyawati M. Chothibul Umam Assa’ady Mahharani, Ayu Makalmay, Gracia Lelia Anasthasia Mayladewi, Ida Ayu Made Meilyana Meilyana, Meilyana Melati Rosanensi Meqorry Yusfi Mohammad Ziad Anwar Mulawarman, Logi Muliani, Ervina Ni Made Dwi Puspitawati Ni Putu Cempaka Dharmadewi Atmaja Ni Putu Lisa Ernawatiningsih Ningsih, Dewi Ayu Ratna Noviansyah Noviansyah, Noviansyah Nurhapiza, Nurhapiza Nurul Huda Phyta Rahima Prasetia, Muh Andika Prasetia, Muhammad Andika Pratama, Aryan Pratama, Yuda Januar Pratiwi, Khodijah Titin Puspita Dewi Puspita Dewi, Puspita Putra, I Kadek Dhika Pradana R. Ayu Ida Aryani Rahmah, Rizky Mawadatul Rahman, Haikal Fikri Rahmat Rasyid Rahmawati, Afika Dwikesuma Rahmawati, Rahmawati Rasmulia Sembiring Reny Refitaningsih Peby Ria Restu Alpiansah Risfani, Risfani rodhi, mohammad najib Ryzal Satria Aditama Sahroyani, Mira Salsabila, Suci Indah Saputra, Sahdan Sari, Riana Setianingrum, Rifdha Ayu Dwi Sidharta, Raden Bagus Faizal Irany Sofiyan Sofiyan Stevany Hanalyna Dethan Sugijanto, Peter Wijaya SUMIYATI SUMIYATI Susilo Talidobel Tilani, Dianisa Tullah, Nurhidayah Two Sulfiar, Ahmat Endang Ulandari, Ni Luh Darmasanti Aprilia Ulya khae Roni , Izzatul Umam Assa’ady, M. Chothibul Umiyatun, Reni Virginia, Cita Wardi, Putri Amalia Wawansyah Widia Febriana, Widia Wijayanti, Monica Chandra Wira Hendri Yuliana, Ika Yuris Danilwan Zahrah Zahrah, Zahrah Zulkarnain, Zulkarnain