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The Transformational Leadership Style for Further Psychological Improve on Personnel Emergency Health Room at Siloam Kebun Jeruk Hospital, Jakarta Helvyda Sari; W. Dian Purwanti; Rina Anindita
Journal of Multidisciplinary Academic Vol 5, No 1 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

During the Covid-19 pandemic, health workers experienced fatigue both physically and mentally. The emergency room (ER) is a unit that requires fast and correct handling, Here, the level of stress experienced by health workers in the ER, especially during the Covid-19 pandemic was increased. The psychological of health workers is influenced by many things, including transformational leadership style, work environment, and community stigma. Thus, in study we analyze the influence of transformational leadership style, work environment, and community stigma on the pyschogical of emergency room health workers at Siloam Kebun Jeruk Hospital during the Covid-19 pandemic, (partially or simultaneously). in this study uses a mixed method research method that combines qualitative and quantitative research methods. The result that transformational leadership style has a significant positive effect on the psychology of health workers, the work environment has no effect on the psychological of health workers, the stigma of society has no effect on the psychological of health workers. Transformational leadership style, work environment, and community stigma together influence the psychological of health workers. The implication of this study that leader of the ER is advised to listen to the ideas, motivation, leadership in a meeting or briefing. Here, a conducive work environment at Kebun Jeruk Siloam Hospital can improve the psychological level of emergency room health workers. The stigma of society is negative for the psychology of health workers due to dedication and professional value of workers. Their commitment to health services has not wavered even during the pandemic, but the hospital strives for psychological safety for health workers with other factors.
The Motivation as A Mediation Relationship of Work Load Performance in Medical Record Staff at X Hospital Febby Ferava; Rina Anindita; M. Reza Hilmy
Journal of Multidisciplinary Academic Vol 5, No 2 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The rapid development of medical science and technology has improved socio-economic and educational conditions. Here, they condition had resulted in changes to the public assessment system which is demands of quality health services. The one of parameters for determining a quality of health services in a hospital is data or information from medical records. In medical record services, a human resource (staff) is required to carry out their duties and responsibilities in recording patient status properly and correctly. Here, the level of workload medical staff there have mistaken taking medical records until they are not found due to important effect on staff performance and motivation. Thus, in this study aimed to analyse the effect of workload on the performance of outpatient medical records with work motivation as an intervening variable in the hospital. This study we use quantitative data in the medical record unit at X Hospital. The unit of analysis is an individual employee in the medical record. The analysis Data are used path analysis with multiple regression analysis. The results show the indicate workload and performance have a significant effect on work motivation. Workload has a significant effect on work motivation. Work motivation has a significant effect on performance. Workload does not have a significant effect on performance. The research findings show that workload does not have a direct effect on employee performance, but workload can affect performance through work motivation because workload has a significant effect on work motivation and work motivation has a significant effect on employee performance with 0.678 of R2 value. The motivation given to the respondent's answer shows extrinsic factors that play a role in the form of providing salaries and rewards for staff / employees at the hospital.
The Impact of Compensation, Motivation, and Job Satisfaction on Employee Performance Elprida Sidabutar; Tantri Yanuar Rahmat Syah; Rina Anindita
Journal of Multidisciplinary Academic Vol 4, No 1 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Employee Performance is the main concern for every company, due to employee performance can be a benchmark in the success rate from a company. Therefore, employee performance is the new one of interesting topics to research. In this study aimed to examine the effect of compensation, motivation, and job satisfaction on employee performance. To achieve this goal, data were collected by online survey of 150 employees. The collected data were analyzed using SPSS and Structural Equation Modelling (SEM). The results of this research are indicating if compensation, motivation, and job satisfaction can improve employee performance. Therefore, this research has several important conclusions for company management, if with compensation, motivation and job satisfaction; the employee's performance will increase
Relationship Between E-Commerce Website and Product Quality Over Customer Satisfaction Kiki Kiki; Tantri Yanuar Rahmat Syah; Rina Anindita
Journal of Multidisciplinary Academic Vol 4, No 3 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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This study aimed to analyse the effect of E-commerce website and product quality to customer satisfaction. In this study, the analysis was done partially to see the effect of E-commerce website to customer satisfaction also product quality over customer satisfaction and simultaneously analyse e-commerce website with product quality to customer satisfaction. This study we use analysis Structural Equation Modelling (SEM) methods to analyse customer satisfaction. Here, the data observation was collected by questionnaire with 124 respondents in e-commerce website. The sampling technique was used based on willingness to be correspondent. From the analysis results, we obtain a significant influence between the variables simultaneously website between E-commerce and product quality to customer satisfaction. Partially have a positive and significant influence between the variables of E-commerce website to customer satisfaction. The variable quality of the product is partially positive and significant impact on customer satisfaction. Increased E-commerce website services and product quality must be continued and intensified by the provider to give satisfaction to the consumer.
Cultural Intelligence Effect on Job Satisfaction over Employee Performance Syuman Takdir; Tantri Yanuar Rahmat Syah; Rina Anindita
Journal of Multidisciplinary Academic Vol 4, No 1 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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The effect of cultural intelligence on job satisfaction to employee performance at Bear Corps have relationship between cultural intelligence and job satisfaction. Here, the correlation between job satisfaction and employees performance have cultural intelligence and employees performance. Thus, the assessment has been performed using questionnaires to collect the observation data. Here, we use Structural Equation Model (SEM) modeling to examine the research model. The result shows, a stronger cultural intelligence will increase job employee satisfaction and strong job satisfaction will be encourage the employee performance
The Influence of Training and Competence on Nurse Performance Over Organizational Commitment as an Intervening Variable Irma Kartiani; Rina Anindita; Rokiah Kusumapradja
Journal of Multidisciplinary Academic Vol 4, No 4 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Nurse performance is very important in the process of patient service at the hospital. The poor performance of nurses will enable consumers to choose other hospitals that have a negative impact on the hospital's image. Therefore, competent nurses are needed to be able to provide excellent service to patients. Thus, to create competent nurses, a hospital should be improving competence by facilitating nurses by providing periodic training that is beneficial for nurses so that their work becomes effective and efficient. The purpose of this study aimed to prove the influence of training and competence on the performance of nurses in the hospitalized unit of Hermina Daan Mogot Hospital with organizational commitment as an intervening variable. In this research we use quantitative methods during survey at Daan Mogot Hospital. In this research the data taken from questionnaires on all nurses in the hospitalized units at Hermina Daan Mogot Hospital. The total population sampling in this study reached 76 nurses in the hospitalized unit in entire population. This study is using a simple regression test and t test where the results of the study indicate that training and competence have affect in the performance of nurses. However, training and competence do not affect organizational commitment, nor does organizational commitment affect nurses' performance. Thus, the research findings show that nurse performance is directly affected by training and competence without being influenced by organizational commitment while in different research models the organizational commitment can be a moderating variable between training and nurse performance.
Transformation Employee Performance During Leadership Motivation Effect Over Kansai Prakarsa Coatings Company Nastohar Nastohar; Rina Anindita
Journal of Multidisciplinary Academic Vol 3, No 1 (2019): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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This study aimed to analyse the transformation leadership style on employee performance case study motivation mediation over Kansai Prakarsa Coatings company. In this study, we used descriptive method to analyse the transformation over all division staffs working in the Kansai Prakarsa Coatings company with sampling technique using non probability sampling over 205 data observations. The Structural Equation Model (SEM) with LISREL are proposed in this study to obtain non probability sampling. The result shows transformation leadership style gives positive impact and significant influence to employee performance. The Motivation work also significant increased to employee performance over this company. The dimension of transformation leadership needs more attention to execute leadership orders and discipline work. The motivation needs to improve attention from the leadership to employees feel satisfied and have a good performance. This method is recommended to train staff at the leadership level to design transformation leadership models and increase employee motivation in near future.
Interpersonal Trust Impact on Moderate Customer Satisfaction by Product Quality and Brand Image Aloysia Pranata; Tantri Yanuar Rahmat Syah; Rina Anindita
Journal of Multidisciplinary Academic Vol 4, No 1 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Consumer satisfaction needs to be considered by company management due to affected by company's turnover. Consumer satisfaction appeased to buy a product because value factors that encourages this desire. This is evident from a several studies has been successful to show a significant influence of interpersonal trust on customer satisfaction which is also influenced by product quality and brand image. Previous Thus, in this study aims to analyze the effect of interpersonal trust on consumer satisfaction which is moderated by product quality and brand image. Here, we use ANOVA univariate analysis and using 120 respondents as in 2018. The result shows a interpersonal trust will increase customer satisfaction with a high interpersonal that a moderated by high product quality will increase by customer satisfaction, high interpersonal trust, and high brand image will increase customer satisfaction.
Work Life Balance, Turnover Intention, And Organizational Commitment in Nursing Employees at X Hospital, Tangerang, Indonesia Muhamad Chudri Wardana; Rina Anindita; Ratna Indrawati
Journal of Multidisciplinary Academic Vol 4, No 4 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Work Life Balance was one factors could influence employee’s performance. Conflicts between work and personal life could increase stress levels which could reduce employee morale, causing decreased job satisfaction which triggered employee intentions to leave. Turnover Intention (TI) was often associated with Organizational Commitment (OC) and Work Life Balance (WLB). Study aims to determine the influence of WLB on TI through OC as intervening variable on nursing employees in one private hospital in Tangerang. This causality research with quantitative approach, carried out one stage through the Survey method. The population as well as sample of 79 nurses and midwives as saturated sample. Through path analysis, WLB has significant positive influence on TI. WLB has significant positive influence on OC, OC doesn’t directly influence on TI, WLB and OC together have significant positive influence on TI, and OC isn’t intervening variable between WLB and TI. This situation is assumed due to the demographic factors’ majority young respondents under 25 years old, and high level of need for nurses around hospital. Managerial implications, Hospital management needs to reduce TI with variety of Human Resources management programs, including selective recruitment, creating conducive work atmosphere and identifying other factors that influence the increasing TI.
The Importance of Strong Organizational Culture in Nurse Performance Over Regional Government Hospital Jakarta Verly Vernadeth; Rina Anindita; Mus Aida
Journal of Multidisciplinary Academic Vol 4, No 1 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Human resources are important thing for hospitals. Therefore, human resources must have a good quality of performance to achieve the vision and mission of the hospital. Thus, this study aimed to analyze the influence of organizational culture on the performance of nurses with work discipline as an intervening variable in RSUD Pesanggrahan. This research is a quantitative study with a causal research design with 44 respondents conducted on May 2019 to August 2019. The determination of the samples number using census method. Here, research variables are performed as a dependent variable, Organizational Culture as an independent variable, and Work Discipline as an intervening variable. The collecting data in this study, we use a questionnaire with technical research instruments with questionnaire in 4 levels Likert scale. Here, we analyze the data using path analysis. The results showed that the relationship between organizational culture and performance was not significant while organizational culture has a positive and significant influence on work discipline also organizational culture has an influence on the performance of nurses with work discipline in intervening variable. The managerial implications can be applied to improve work performance to increase work discipline and stronger organizational culture.
Co-Authors Abadi, Ferryal Achmad Firdaus Adyamar Giftby Ellyolga Irwan Agus Satriawan Agustina, Noni Ahmad Fauzi Ali Fatah Aloysia Pranata Anastina Tahjoo Andreas Reza ANDRY, ANDRY Anita Theresia Junianty Aprilita Rina Yanti Eff Arief Suwandi Astuti, Sri Astia Widia Ayasofia, Fitri baharuddin dammar, baharuddin Baskara, Ika Br Ginting, Ginka Febriyanti Budi Budi Cahyadi Nugraha Calvien Pradiptha Giovannie Cholifihani, Muhammad Cinantya, Ixora Gupita Cristofer Ewaldo CSP Wekadigunawan Dany Jaya Wardana Dbora Putri Perdana Deddy Supriadi Desviana Ayu Lestari Desy Prastyani Devy Winata Dian Alfia Purwandari Dita Di Apriyanti Duta Liana Elisabeth Longge Elprida Sidabutar Emanuela Tasya Andini Endang Ruswanti Erliana, Ria Ernawati, Rini Evan Pratama EVELYN EVELYN Evi Christina Beru Sitepu Evi Susanti Evi Susanti Farida Farida Febby Ferava Firmasyah, Ezik Fitri Ayasofia Fitriah, Nopi Fitriana Rezki Fridslan, Ulam Gunawan, Weka Gunawan, Yuke Yolan Hardianti Hardianti, Hardianti Hasyim Hasyim HASYIM, HASYIM Helvyda Sari Hengky Siswanto Hilmy, Mohamad Reza Hilmy, Mohamad Reza Hilmy Hosizah Hosizah I Made Bayu Andika Idrus Jus’at Indra Thalib Intan Silviana Mustikawati Irawati, Yeyen Irma Kartiani Isni, Sefta Nandiatama Fahrizal Ivana Gracita Izzati, Keysa Johanes Johanes, Johanes John Villinds Timbang Weigh Juliarti, Ni Putu Trisna Karna Mustaqim Kartika Lilisantosa Kiki Kiki Kishen Kishen Korompis, Veinne Nathasia Kustiawan, Unggul Kusumapradja, Rokiah LIA AMALIA Lie Liana . Ludyani, Andi Tendry Dwi M. Derajat Amperajaya M. Reza Hilmy M. Reza Hilmy Manalu, Christy Helvita Marhisar Simatupang, Marhisar Marshella Synthia Martadinata Martadinata Matellow, Alif Saputra Meilisa Alvita Mitzi Mitzi Mohammad Reza Hilmy Monalisa, Irine Muh. Natsir Nugroho Muhamad Chudri Wardana Muhammad Arif Rahman Muhammad Fachruddin Arrozi Mukhamad Abduh Mus Aida Mus Aida Mustikawati, Intan Silviana Mutia, Reza Mygel, Mygel Nabila Noor Izmi Nandya Putri Bachtiar Nastohar Nastohar Nazruddin Safaat H Neny Rif’ah Niko Garuda Adiyono Nofi Erni Noni Agustina Novi Amanda Novianna, Yoan Nurwarwiyah Nuryadi Nuryadi Nusrat, Mavika Tarika Okta Rizky Amalia Permana, Reno Andre Prabowo, Sony Pratama, Rizky Ananda Pronajaya, Gede Purwandari, Dian Alfia Putri Sari Sumarty Meliala Putriyah Arifin Quinn, Anahera Rachmat Efendi Rafiqah Saputri Abdullatif Rahma Kurniawan Rahman, Muhammad Arif Rapiah, Siti Nur Ratna Indrawati Ratna Indrawati Regina Regina Resa Agustian Retno Andrianti Retno Lies Setyawati Rhian Indradewa Ria Erliana Ria Prima Burhan Rian Adi Pamungkas Rian Adi Pamungkas Rifa'i, Ahmad Rischa Zahra Bellanisa Risky Duta Ramadhan, Risky Duta Ritta Setiyati Rokiah Kusumapradja Rokiah Kusumapradja Rokiah Kusumapradja Rokiah Kusumapradja sandra dewi Sandra Dewi Saputra, Beben Sarah Ainar Rahman Senjaya, Veny Septianingsih, Agusdini B Sidauruk, Tio Minar Siregar, Juliana Siti Nurlaela Sitoayu, Laras Situmorang, Indah Mestika Sudiono, David Sumawati Sitepu Supriyantoro Supriyantoro Supriyantoro Syuman Takdir Tahjoo, Anastina Tantri Yanuar Rahmat Syah Tati susilawati Taufiqur Rachman Taufiqur Rahman, Taufiqur Tjipto Rini Tofan Tofan Uli, Syahdani Unggul Kustiawan Valentina Wibowo Fransisca Valorie Yang Cen, Ronald Verly Vernadeth W. Dian Purwanti Wahyuni Dian Purwati Wekadigunawan, C.S.P Winarah, Satya Yessy Triana Dewi Yoanita Yuniati Yohanes Ariyanto Seno Yosvara, Nadya Yuke Yolan Gunawan Yulistiyono, Agus Yusran, Resadana Zainol, Zuraidah