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All Journal Jurnal Civics: Media Kajian Kewarganegaraan Jurnal Studi Pemerintahan Jurnal Penelitian dan Pengembangan Sains dan Humaniora (JPPSH) Jurnal Ilmu Sosial dan Humaniora Al-Ulum Jurnal Kebijakan dan Administrasi Publik Scientific Journal of Informatics Jurnal Media Hukum JURNAL KOLABORASI Indonesian Perspective Jurnal Ilmu Sosial dan Ilmu Politik Asy-Syir'ah: Jurnal Ilmu Syari'ah dan Hukum JURNAL ILMU PEMERINTAHAN Masyarakat, Kebudayaan dan Politik Journal of Governance and Public Policy Jurnal Manajemen Pelayanan Publik International Journal of Artificial Intelligence Research Jurnal Ilmiah Peuradeun Jurnal Studi Komunikasi ARISTO JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik Universitas Medan Area Analitika : Jurnal Magister Psikologi UMA Journal of Government and Civil Society Jurnal Bina Praja BERDIKARI : Jurnal Inovasi dan Penerapan Ipteks SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan International Journal of Social Science and Business Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) POLITICO Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat JAKP (Jurnal Administrasi dan Kebijakan Publik) Indonesian Journal of Economics, Social, and Humanities Journal of Local Government Issues Moderat Kumawula: Jurnal Pengabdian Kepada Masyarakat PERSPEKTIF Spirit Publik : Jurnal Administrasi Publik Jurnal ABDINUS : Jurnal Pengabdian Nusantara Nakhoda: Jurnal Ilmu Pemerintahan Caraka Prabu : Jurnal Ilmu Pemerintahan MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Jurnal Pemerintahan dan Kebijakan (JPK) Dialogue: Jurnal Ilmu Administrasi Publik TRANSFORMASI : JURNAL PENGABDIAN PADA MASYARAKAT Prosiding Seminar Nasional Program Pengabdian Masyarakat Indonesian Perspective Indonesian Governance Journal (Kajian Politik-Pemerintahan) Warta LPM Journal of Economics, Business, Accounting and Management Jurnal Penelitian Pendidikan Indonesia JKAP (Jurnal Kebijakan dan Administrasi Publik) Scientific Journal of Informatics Jurnal Studi Pemerintahan Indonesian Governance Journal : Kajian Politik-Pemerintahan INJECT Interdisciplinary Journal of Communication
Ulung Pribadi, Ulung
Universitas Muhammadiyah Yogyakarta
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Community Satisfaction with Online Services in East Lombok Regency: (Case Study: BAKSO Application) Ahdarrijal, Yujitia; Pribadi, Ulung
Scientific Journal of Informatics Vol 11, No 1 (2024): February 2024
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v11i1.48083

Abstract

Purpose: This study analyzes the use of the BAKSO (Create Online Population Administration) application for users, namely employees of the East Lombok Regency Population and Civil Registration Office and the Admin of each village. The measurement uses variables consisting of infrastructure, ICT, bureaucracy, leadership, and implementation of digital government.Methods: The method used is a quantitative type, primary data in the form of a survey of 115 respondents from East Lombok Regency Population and Civil Registration Office office employees and village admins who used the BAKSO application (Create Online Population Administration). Using the Likert Scale (1: strongly disagree, 2: disagree, 3: neutral, 4: agree, and 5: strongly agree). The analysis technique for this study uses SmartPLS 3.Results: The results of this study show that infrastructure and ICT variables have a positive and significant influence on the implementation of digital government in the implementation of the BAKSO application. Meanwhile, bureaucratic and leadership variables have little impact and are substantial in implementing the BAKSO application in East Lombok Regency.Novelty: This study is unique because it examines users who are also employees who use the BAKSO application (Make Online Population Administration) with a measuring indicator, namely the online service index (OSI); most of the previous research on this theory was only oriented to assessing public satisfaction with online services. This research provides a new perspective on using the Online Service Index (OSI) on the scope of application-based online services from an employee perspective. In addition, the empirical contribution lies in the professionalism of employees in using the BAKSO application. So that later, it can provide space for the government to pay attention to human resources in running Online Service Index (OSI)-based application services.
Measuring Public Satisfaction with Dottoro’ta Digital-Based Home Care Services in Makassar City: A Servqual Study Using SEM-PLS Nurul Wahdaniyah; Ulung Pribadi; Herpita Wahyuni; Inrinofita Sari
INJECT (Interdisciplinary Journal of Communication) Vol. 10 No. 2 (2025)
Publisher : FAKULTAS DAKWAH UIN SALATIGA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/inject.v10i2.4853

Abstract

The Homecare Dottoro'ta service is an innovative health service based on home visits implemented by the Makassar City Government to improve access and the quality of public health services. This study aims to examine the influence of service quality dimensions on the satisfaction level of the community using the Home Care Dottoro'ta services. This study uses a quantitative approach with a survey method by distributing questionnaires to 96 respondents who are active users of the service. Data analysis was conducted using SEM-PLS software to analyze and test the hypotheses. The research results show that reliability, assurance, and empathy have a positive and significant impact on community satisfaction, with T-statistics values of 4.259 (P-value 0.000), 2.494 (P-value 0.013), and 2.647 (P-value 0.008), respectively. Meanwhile, tangible and responsiveness do not show significant influence, with T-statistics values of 6.000 (P-value 0.549) and 2.771 (P-value 0.441). These findings affirm that accuracy, trust in the competence of the staff, and an empathetic approach are the main determinants in shaping the perception of service satisfaction. This study recommends increased professionalism and humanistic communication from medical staff and a thorough evaluation of service dimensions that have not yet significantly contributed to public satisfaction to support the sustainability and optimization of Dottoro'ta Home Care services in Makassar City.
Optimalisasi Pemberdayaan UMKM Budidaya dan Pengolahan Jamur Tiram Dalam Menjaga Stabilitas Ekonomi Pasca Pandemi Covid-19 Pribadi, Ulung; Hayati, Kemala; Aji, Juhari Sasmito
Jurnal ABDINUS : Jurnal Pengabdian Nusantara Vol 7 No 1 (2023): Volume 7 Nomor 1 Tahun 2023
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/ja.v7i1.18274

Abstract

Trihanggo village has the right temperature and humidity for the proliferation of microscopic spores to support fungal growth. So that it becomes a potential for mushroom cultivation in order to build innovative economic activities that form MSMEs as service partners. The marketing strategy contained in MSMEs has not been able to reach wider consumers in the midst of the upheaval of the Covid-19 outbreak that has shaken the economy, especially the micro economy, namely MSMEs. This is in the background with the partner's problem regarding the low literacy of managers in the intangible context of the use of information technology in the marketing sector. The absence of labeling and product packaging innovations on processed mushrooms creates a risk of product counterfeiting and damage. The solution to be achieved is to utilize information technology with a foundation of quality human resources who are capable and technologically literate. Management of business units by creating new business units according to village potential and asset analysis accompanied by community involvement. Application of information and communication technology to support the productivity of programs and activities covering the administration and marketing fields to support human resources in order to achieve technology literacy, labeling adjustments packaging according to safety standards. The implementation methods offered are 1) Socialization to strengthen literacy regarding the online marketing system. 2) Skills training with the implementation of labeling and information and communication technology operations. 3) Assistance packaging according to packaging standards. The results of the service have an impact on the partner group with comparison results after and before the implementation of the service, on strengthening the service capacity to get results (25%-70%), followed by the implementation of product labeling with results (30%-60%), and the impact of product packaging or renewal (30%-70%).
Co-Authors Abd. Rasyid, Syamsul Bahri Achmad Nurmandi Adji Suradji Muhammad Afandi, Syed Agung Ahdarrijal, Yujitia Akbar, Paisal Al Fauzi Rahmat Alfis Ibrahim, Alfis Ali Muhammad ALI MUHAMMAD Amin Sapto Saputro Amin Sapto Saputro Anggara, Reksi Anggita, Irva Ardiansyah Ardli Johan Kusuma, Ardli Johan Arie Saputra, Herdin Arief Bakhtiar Darmawan, Arief Bakhtiar Bhaskara, Julio Adi Bhayu Pratama, Nanda Budi Mulyadi Bulya, Bulya Cahyadi Kurniawan Claritza Destya Anggraeny Danang Eko Prastya Darwawan Buamona Darwawan Buamona, Darwawan Dimas Subekti Dwian Hartomi Akta Padma Eldo Dwianto, Rahmad Agus Dyah Mutiarin Dyah Mutiarin Dyah Mutiarin, Dyah Ekklesia Hulahi Eko Priyo Purnomo Eko Priyo Purnomo Erlangga Hikmah Budhyatma Faez Syahroni Fauzi, Erinda Alfiani Fitria, Audita Arifa Fittia Restiane Gerry Katon Mahendra, Gerry Katon Giat Tri Sambodo, Giat Tri Gustiawan, Randa Hadi, Sadhono Hariyanto Usia, Hariyanto Hayati, Kemala Herpita Wahyuni Hidayatullah Hidayatullah Hulahi, Ekklesia Ikhsan Ikhsan Ikhsan Inka Nusamuda Pratama Inrinofita Sari Irfandi Pratama Irham Maulida Iribaram, Suparto Irwan Abdullah ISWAHYUDI ISWAHYUDI Jamhari Jamhari Joko Santoso Juhari Juhari Juhari, Juhari Juhari Sasmito Aji Julio Adi Bhaskara Kemala Hayati Kurniawan, Cahyadi Kusuma, Muhammad Dede Puja M. Rafi Malik Ibrahim Malik Ibrahim Maulida, Irham Misran Moch Rifqi Mei Redha Muallimin, Elza Zikra Muchamad Zaenuri, Muchamad Muhammad Ainul Usama Muhammad Iqbal Muhammad Iqbal Muhammad Iqbal Muhammad Iqbal Muhammad Rasyid Prasmi Muhammad Rasyid Prasmi, Muhammad Rasyid Nanda Bhayu Pratama Nasution, Annio Indah Lestari Nini Sangadji Nini Sangadji, Nini Novera Anjarbati Nur Syakiran Akmal Ismail Nurhidayatullah Nurhidayatullah nursamsiyah Nursetiawan Nurul Wahdaniyah Pahmi Amri Primayudi, Kadek Purwaningsih, Titin Rafzan, Rafzan Rahardjo, Trisno Rahmanto, Fajar Rahmat, Al Fauzi Ramadhan, Sukma Aditya Rasyid, Syamsul Bahri Abd Reza Widhar Pahlevi, Reza Widhar Rohayatin, Titin - Ropawandi, Doni Rossi Maunofa Widayat Sadhono Hadi Sahrul Pora Sakir Sakir, Sakir Samsudin Samsudin Sapto Saputro, Amin Sari, Inrinofita Sidik Jatmika, Sidik Siti Rusma Suardi, Wahdania Sukarno, Mohamad Suranto Suranto Suranto Suranto SURANTO, SURANTO Surwandono Surwandono Suswanta Syahnaz Oriza Keumala Syaini Syaini, Syaini Syamsul Bahri Abd Rasyid Syamsul Bahri Abd. Rasyid Titin Purnawingsih Titin Purwaningsih Trisno Rahardjo Tulus Warsito Tulus Warsito Tulus Warsito, Tulus Wahyudi Kumorotmo Wahyudi Kumorotomo Wahyudi Kumorotomo Wahyuni, Herpita Wibowo Romadhoni Younus, Muhammad Yudhi Lestanata Yuliantini, Lisa Sophia Zulkifli, Zarina