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Ulung Pribadi, Ulung
Universitas Muhammadiyah Yogyakarta
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Digital transformation in the tourism sector of Ponorogo Regency, Indonesia Moch Rifqi Mei Redha; Ulung Pribadi; Herpita Wahyuni
Jurnal Studi Komunikasi Vol. 9 No. 1 (2025)
Publisher : Faculty of Communications Science, Dr. Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jsk.v9i1.9645

Abstract

The Ponorogo Regency has various tourism destinations that comprises natural, artificial, and cultural sites. Digitalisation in this sector is needed to keep up with the times. This study investigated the factors that influence digital transformation in the tourism sector of Ponorogo Regency and identified variables that influence this transformation positively or negatively. This study used a quantitative methodology by distributing questionnaires online via Google Forms to 99 respondents in Ponorogo. The data processing used SEM-PLS software for data analysis and hypothesis testing. The study’s findings show that digital transformation in tourism is positively and significantly influenced by leadership, employee engagement, and the external environment through technological advancement. However, organisational culture, structure, communication methods, and resources do not positively or significantly impact the digital transformation of the tourism industry. These findings suggest that local governments should prioritise investments in leadership development, employee training, and delivering the latest technological innovations to implement digital transformation strategies effectively.
FAKTOR PENYEBAB BELUM OPTIMALNYA KUALITAS PENYELENGGARAAN PELAYANAN PUBLIK DALAM BIROKRASI PEMERINTAHAN Titin Rohayatin; Tulus Warsito; Ulung Pribadi; Achmad Nurmandi; Wahyudi Kumorotmo; Suranto Suranto
Jurnal Caraka Prabu Vol 1 No 01 (2017): Jurnal Caraka Prabu
Publisher : Universitas Jenderal Ahmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jcp.v1i01.50

Abstract

Pelayanan publik merupakan salah satu unsur penting bagi organisasi publik termasuk organisasi pemerintah. Oleh karena itu pelayanan publik yang diberikan aparatur pemerintah (birokrasi pemerintah) harus senantiasa berorientasi pada kepentingan publik. Pemenuhan terhadap kepentingan publik secara substantif sudah selayaknya memperhatikan kualitas pelayanan yang diberikan agar masyarakat yang dilayani dapat memberikan tanggapan positif terhadap hasil pelayanan yang diberikan oleh aparatur pemerintah tersebut. Namun dalam realitanya masalah pelayanan publik dilingkungan pemerintahan sudah lama menjadi pusat perhatian masyarakat seiring banyaknya kasus pelayanan publik yang dianggap kurang berpihak kepada kepentingan masyarakat. Ini mengisyaratkan bahwa kualitas pelayanan yang diberikan pemerintah belum menunjukkan hasil yang memuaskan bagi masyarakat. Pelayanan yang berbelit-belit, in-efisiensi, lambat, tidak ramah serta tidak jelasnya waktu penyelesaian dan tidak jelasnya biaya pelayanan merupakan bukti nyata bahwa kualitas pelayanan yang diberikan aparatur pemerintah masih rendah dan pelayanan publik belum berkualitas. Beberapa faktor penyebab belum berkualitasnya pelayanan publik adalah faktor SDM aparatur, organisasi birokrasi, tata laksana, pola pikir, kinerja organisasi, budaya birokrasi, inovasi birokrasi dan teknologi informasi, perilaku birokrasi, sistem dan strategi pelayanan, kepemimpinan yang transaksional, struktur organisasi yang adaptif, perilaku organisasi yang koruptif, lemahnya implementasi kebijakan, belum diterapkannya prinsip good governance dan komunikasi birokrasi.
PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI, DAN KUALITAS PELAYANAN TERHADAP PENGGUNAAN SMART GOVERNMENT DI KABUPATEN LAMPUNG SELATAN Novera Anjarbati; Ulung Pribadi
Jurnal Caraka Prabu Vol 6 No 1 (2022): Caraka Prabu : Jurnal Ilmu Pemerintahan
Publisher : Universitas Jenderal Ahmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jcp.v6i1.937

Abstract

The application of the concept of smart government in the region is certainly an interesting thing to study because each region has its problems and efforts in realizing the concept, one of which is in the South Lampung Regency. The implementation of smart government in South Lampung Regency is one of them with the online population administration service website (PAKe-Oli). The innovation of the program is present to meet the needs of the community related to basic services, facilitate the community, effectively, efficiently by the concept of smart government to realize an orderly society of population administration. The purpose of this study is to analyze and explain the influence of system quality, information quality and quality of service on the use of smart government by the South Lampung Regency Government. Using quantitative research methods, the results of this study explain that the quality of the system, the quality of information and the quality of services have a positive and significant effect on the use of smart government in South Lampung Regency in 2021. Evidenced by hypothesis tests that show that these three variables affect the use of smart government positively and significantly.
Co-Authors Abd. Rasyid, Syamsul Bahri Achmad Nurmandi Adji Suradji Muhammad Afandi, Syed Agung Ahdarrijal, Yujitia Al Fauzi Rahmat Alfis Ibrahim, Alfis Ali Muhammad ALI MUHAMMAD Amin Sapto Saputro Amin Sapto Saputro Anggara, Reksi Anggita, Irva Anwar Kholid, Anwar Ardiansyah Ardli Johan Kusuma, Ardli Johan Arie Saputra, Herdin Arief Bakhtiar Darmawan, Arief Bakhtiar Bhaskara, Julio Adi Bhayu Pratama, Nanda Budi Mulyadi Bulya, Bulya Cahyadi Kurniawan Claritza Destya Anggraeny Danang Eko Prastya Darwawan Buamona Darwawan Buamona, Darwawan Dimas Subekti Dwian Hartomi Akta Padma Eldo Dwianto, Rahmad Agus Dyah Mutiarin Dyah Mutiarin Dyah Mutiarin, Dyah Ekklesia Hulahi Eko Priyo Purnomo Eko Priyo Purnomo Erlangga Hikmah Budhyatma Faez Syahroni Fauzi, Erinda Alfiani Fitria, Audita Arifa Fittia Restiane Gerry Katon Mahendra, Gerry Katon Giat Tri Sambodo, Giat Tri Gustiawan, Randa Hadi, Sadhono Hakim, Rosyid Annafi' Hariyanto Usia, Hariyanto Hayati, Kemala Herpita Wahyuni Herpita Wahyuni Hidayatullah Hidayatullah Hulahi, Ekklesia Ikhsan Ikhsan Ikhsan Inka Nusamuda Pratama Inrinofita Sari Irfandi Pratama Irham Maulida Irwan Abdullah ISWAHYUDI ISWAHYUDI Jamhari Jamhari Joko Santoso Juhari Juhari Juhari, Juhari Juhari Sasmito Aji Julio Adi Bhaskara Kemala Hayati Kurniawan, Cahyadi Kusuma, Muhammad Dede Puja M. Rafi Malik Ibrahim Malik Ibrahim Maulida, Irham Misran Moch Rifqi Mei Redha Muallimin, Elza Zikra Muchamad Zaenuri, Muchamad Muhammad Ainul Usama Muhammad Iqbal Muhammad Iqbal Muhammad Iqbal Muhammad Iqbal Muhammad Rasyid Prasmi Muhammad Rasyid Prasmi, Muhammad Rasyid Nanda Bhayu Pratama Nasution, Annio Indah Lestari Nini Sangadji Nini Sangadji, Nini Novera Anjarbati Nur Syakiran Akmal Ismail Nurhidayatullah Nurhidayatullah nursamsiyah Nursetiawan Nurul Wahdaniyah Pahmi Amri Paisal Akbar Primayudi, Kadek Purwaningsih, Titin Rafzan, Rafzan Rahardjo, Trisno Rahmanto, Fajar Rahmat, Al Fauzi Ramadhan, Sukma Aditya Rasyid, Syamsul Bahri Abd Reza Widhar Pahlevi, Reza Widhar Riri Maria Fatriani Rohayatin, Titin - Ropawandi, Doni Rossi Maunofa Widayat Sadhono Hadi Sahrul Pora Sakir Sakir, Sakir Samsudin Samsudin Sapto Saputro, Amin Saputra, Rivaldi Alan Sidik Jatmika, Sidik Siti Rusma Suardi, Wahdania Sukarno, Mohamad Suparto Iribaram Suranto Suranto Suranto Suranto SURANTO, SURANTO Surwandono Surwandono Suswanta Syahnaz Oriza Keumala Syaini Syaini, Syaini Syamsul Bahri Abd Rasyid Syamsul Bahri Abd. Rasyid Titin Purnawingsih Titin Purwaningsih Trisno Rahardjo Tulus Warsito Tulus Warsito Tulus Warsito, Tulus Vayed, Dodi Al Wahyudi Kumorotmo Wahyudi Kumorotomo Wahyudi Kumorotomo Wahyuni, Herpita Wibowo Romadhoni Younus, Muhammad Yudhi Lestanata Yuliantini, Lisa Sophia Zulkifli, Zarina