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Leonard Adrie Manafe

Sekolah Tinggi Ilmu Ekonomi Mahardhika

Author-ID : 2530896

Religion Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Neuroscience Nursing Social Sciences Other

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CUSTOMER PERCEPTION; E-WALLET USED AS A NON-CASH PAYMENT TOOL Salsabilla Aulia Az Zahrah; Leonard Adrie Manafe; Titis Tatasari; Mochamad Fatchurrohman; Fajar Tenovita Sari
Media Mahardhika Vol. 22 No. 1 (2023): September 2023
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v22i1.688

This study aims to determine customer perceptions of Haus! Siwalankerto regarding the use of e-wallets as non-cash payments. The method used in this study is a qualitative method with excavation techniques through interviews. Retrieval of data in this study using informants as many as seven customers. This research provides valuable insights for stakeholders, including e-wallet companies, merchants, and local governments, in increasing e-wallet adoption in Haus! Siwalankerto. The indicators used to see perceptions are perceptions of convenience, usability and risk. This research shows that: First, Perceived Convenience, most customers agree that e-wallets provide many conveniences; Second, Perceived Usefulness shows that the majority of customers agree that during payment transactions they use e-wallets; Third, Risk Perception shows that a small proportion agree that e-wallet payments are very low risk. Research show, it can be seen from the large number of customer interests, it shows that almost all use e-wallet payments as a non-cash payment instrument. Then the use of e-wallets on Haus! Siwalanketo is influenced by these three perceptions.

EMPLOYEE PERFORMANCE ANALYSIS; POST MUTATIONS IMPLEMENTATION AT PT. JASA RAHARJA SURABAYA REPRESENTATIVE Anisa Dita Priutami; Leonard Adrie Manafe; Anita Kartika Sari
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7, No 2 (2023): IJEBAR, VOL. 07 ISSUE 02, JUNE 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i2.9215

The aim of research to analyzing employee performance post the employee mutations implementation at PT. Jasa Raharja Surabaya Representative (JRSR). The descriptive qualitative method used in this study, using 5 (five) appropriate informants and supported by research articles and scientific documents. Data collection techniques by observation, interviews and documentation. The research results show that JRSR has implemented the mutation program well. The mutations implementation is carried out by Versatility Transfer (VT) means transferring employees by transferring positions aimed to increasing the capabilities and career employees development. Production Transfer (PT), which means transferring employees with the same or different positions but in different places. Employee performance at JRSR has been well and productive. It could be seen from the employees working hours, the work timeliness on and tasks completion and adjustments to new places and tasks shown well.

THE INFLUENCE OF PRODUCT VARIETY AND CUSTOMER EXPERIENCE ON CUSTOMER SATISFACTION Sri Lestari; Leonard Adrie Manafe
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7, No 3 (2023): IJEBAR, VOL. 07 ISSUE 03, SEPTEMBER 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i3.10936

The abundance of traders who sell various kinds of light snacks at very affordable prices, makes competition in the world of trade more intense thus sales increase more rapidly. For this reason, basreng ("Kedai77") products are produced as light snacks for the millennial generation that are able to compete with other light snack products that can attract customers' desire to buy and increase the number of purchases. This research was tested using quantitative methods by distributing questionnaires as a way for data to be collected. Then the data that has been collected can be analyzed with the help of SPSS Version 21 tools. The 100 respondents involved in the research included 61 women and 39 men. The age range is 12-65 years. The results of the study concluded that the variables of product variety and customer experience simultaneously affect Kedai77 customer satisfaction. From the partial determination coefficient, it is stated that the customer experience variable is more dominant than the product variation variable that affects customer satisfaction in purchasing basreng.

Millennial Generation Communication Style of State Civil Apparatus; Performance Improvement and Work Quality Wahyu Fattahulhidayat; Leonard Adrie Manafe; Sri Rahayu
International Journal of Economics, Business and Innovation Research Vol. 2 No. 04 (2023): July, International Journal of Economics, Business and Innovation Research (IJ
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study aims to find out how the millennial generation's State Civil Apparatus (ASN) communication style is at the Office of Manpower and Transmigration of East Java Province (East Java Disnakertrans) by examining work culture aspects. The method used in conducting this research is using qualitative methods and post-positivism paradigm. Five research informants were taken as East Java Disnakertrans ASN employees. Data collection techniques were carried out using in-depth interviews with informants by including media recordings, videos, photos and notes as evidence of the results of conducting interviews in assisting the research process. The study results show that the communication style of the millennial generation ASN at the East Java Manpower Office is The Relinquishing Style due to their preference to collaborate with teams and deliberations so they could exchange thoughts, input or ideas with other team members. As well as wanting a conducive working atmosphere so every ASN could work more calmly and quickly. The millennial generation of ASN tends to prefer to hold discussions in order to gain insight, knowledge, or ideas that could add to their quality and performance. In addition, even though ASNs carry out work in a relaxed manner, ASNs are asked to be thorough in carrying out a job, so there are no mistakes in doing it even under pressure from superiors. in addition, ASNs are also more inclined to meet face-to-face when carrying out or completing a job because according to them face-to-face meetings are more effective than social media or other electronic mail. When ASNs are asked for their opinion or input, they tend not to beat around the bush thus their work gets done quickly.

MENILIK GAYA KEPEMIMPINAN OTORITER Yudha Aditya; Leonard Adrie Manafe; Fajar Tinovita Sari
JURNAL ILMIAH EDUNOMIKA Vol 7, No 2 (2023): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v7i2.9157

The purpose of this study was to analyze the application of authoritarian leadership style at PT. Kurnia Nata Kencana. The research method uses a qualitative approach with informants are five people who come from several division. Collection of information through interviews and literature study. The result shows that the head of division is included in the category of authoritarian leaders, supported by the following characteristics: First, the leader bears the burden of the organization and carry out supervision, control over his own decisions; Second, authoritarian leaders don’t provide opportunities for conveying ideas; Third, authoritarian leaders have work discipline and focus on the result; Fourth, leaders make their own policies without the interference of others; Fifth, authoritarian leaders have low trust in their employees; Sixth, authoritarian leaders use one-way communication; Seventh, leaders are task oriented and pay little attention to employee welfare; Eight, authoritarian leaders use power to give orders, rules, and prohibitions; Ninth, authoritarian leaders act in a dictatorial manner.

IKLIM KOMUNIKASI ORGANISASI PADA DINAS TENAGA KERJA DAN TRASMIGRASI UNIT PELAKSANA TEKNIS BALAI LATIHAN KERJA SURABAYA Dea Nofita Setyaningrum; Leonard Adrie Manafe; Safaat Safaat
JURNAL ILMIAH EDUNOMIKA Vol 7, No 2 (2023): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v7i2.9164

The organizational communication climate is an important factor because in communication there is social interaction characterized by an exchange of meanings to unite the behavior or actions of each individual. With communication, it will be easier to convey information to achieve the main goals of the company or agency. This study aims to determine the organizational communication climate at the Dinas Tenaga Kerja Dan Trasmigrasi Unit Pelaksana Teknis Balai Latihan Kerja Surabaya. This study uses descriptive methods with qualitative data, to describe the overall research results of an event. Observation using interview techniques in this study was chosen as a data collection process, where the object was an employee of UPT BLK Surabaya. The results showed that the organizational communication climate with the dimensions of Supportiveness, namely description, problem orientation, spontaneity, empathy and similarity are all well intertwined. Such as support provided by leaders to employees and fellow employees, decision making that is always deliberated and involves employees, as well as providing rewards that aim to increase productivity and encourage better performance.

PERAN KEPEMIMPINAN DALAM MENINGKATKAN KINERJA KARYAWAN PADA PT. PERMATA ANUGERAH YALAPERSADA Sindy Anggun Hariyanti; Leonard Adrie Manafe; Dhyah Wulansari
JURNAL ILMIAH EDUNOMIKA Vol 7, No 2 (2023): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v7i2.9161

This study aims to provide a description and analysis related to the leadership role at PT. Permata Anugerah Yalapersada. The research method used in this study is qualitative with a descriptive approach. Primary data collection through interviews with eight company employees who became research informants. The results showed that the role of leadership in improving employee performance at PT. Permata Anugerah Yalapersada with leader performs interpersonal roles consisting of the role of the figurehead which is to represent the company, the role of the leader is to provide motivation and the role of liaison is to maintain communication with employees. The role of information consists of the role of the monitor, which is to receive information from various sources; the role of the disseminator such as always updating the latest information, the role of the spokesman is to convey information to outside parties. Decision making consists of the role of entrepreneurship namely providing ideas for job renewal, the role of handling disturbances as mediators in conflicts, the role of allocating resources by channeling funds transparently and the role of negotiators by participating in negotiations, the results show that the role of leaders has a significant effect on employee performance.

PERAN GAYA KEPEMIMPINAN PATH GOAL UNTUK MENINGKATKAN MOTIVASI KERJA KARYAWAN: Gaya Kepemimpinan; Kepemimpinan; Motivasi; Teori Path Goal Reni Indahsari; Leonard Adrie Manafe
Jurnal Visionida Vol. 8 No. 1 (2022): Juni
Publisher : Fakultas Ekonomi Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jvs.v8i1.5665

Penelitian ini bertujuan untuk mengetahui bagaimana peran gaya kepemimpinan path goal untuk meningkatkan motivasi kerja karyawan PT. Jaya Mulya Tehnik (JMT). Penelitian ini menggunakan metode penelitian kualitatif dengan pendekatan deskriptif. Data analisa kualitatif dikumpulkan dengan cara melakukan observasi, wawancara dan dokumentasi. Informan penelitian sebanyak 16 narasumber yang merupakan karyawan perusahaan. Hasil penelitian ini menunjukkan gaya kepemimpinan path goal berperan dalam kepemimpinan pada JMT. Dari keempat gaya kepemimpinan path goal (direktif, suportif, partisipatif, dan berorientasi prestasi), terdapat gaya kepemimpinan suportif sangat berperan baik dalam meningkatkan motivasi kerja karyawan perusahaan. Jika diterapkan, gaya kepemimpinan suportif dapat berdampak baik karena mempercepat pekerjaan dan membuat karyawan menjadi lebih memahami tugas yang diberikan oleh pemimpin perusahaan. Selain itu gaya kepemimpinan partisipatif juga dapat berperan baik terhadap motivasi kerja karyawan jika diterapkan. Menurut karyawan, jika pemimpin perusahaan menerapkan gaya kepemimpinan partisipatif karyawan akan lebih dilibatkan dalam berbagai hal yang berkaitan dengan masalah pekerjaan. Namun sayangnya pemimpin perusahaan belum menerapkan gaya kepemimpinan partisipatif kepada karyawan. Pemimpin JMT cenderung mengambil keputusan sesuai dengan kehendak pribadi.

GAYA KEPEMIMPINAN DEMOKRATIS DALAM MEMOTIVASI KINERJA KARYAWAN: Kepemimpinan; Kepemimpinan Demokratis; Kinerja Karyawan Ninik Mega Pratiwi; Leonard Adrie Manafe
Jurnal Visionida Vol. 8 No. 1 (2022): Juni
Publisher : Fakultas Ekonomi Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jvs.v8i1.5675

Penelitian ini bertujuan untuk memberikan deskripsi dan analisis yang berkaitan dengan gaya kepemimpinan demokratis di Konter S7 Cell dalam meningkatkan kinerja karyawan. Metode penelitian kualitatif dengan pendekatan deskriptif digunakan dalam penelitian ini. Pengumpulan data primer melalui wawancara terhadap 11 karyawan perusahaan dan dijadikan sebagai informan penelitian. Selain wawancara, peneliti juga mengamati langsung ke lapangan dan dokumentasi beberapa data. Hasil penelitian menunjukkan bahwa pimpinan S7 Cell telah menunjukkan gaya kepemimpinan demokrasi sebagai berikut: 1) pemimpin perusahaan mengambil keputusan selalu berkonsultasi dan melibatkan karyawan; 2) pemimpin perusahaan menghargai potensi bawahan yang memiliki dampak positif bagi kemajuan perusahaan; 3) pemimpin perusahan telah mendengarkan segala bentuk kritik, saran, dan pendapat karyawan demi kemajuan perusahaan; 4) pemimpin perusahaan telah melakukan kerjasama yang baik dengan bawahan, pemimpin senantiasa terjun langsung ke lapangan bersama karyawannya.

BERITA PALSU DAN NIAT PEMBELIAN PRODUK PERAWATAN PRIBADI ALAMI Purwanto, Purwanto; Manafe, Leonard Adrie; Fatchurrohman, Mochamad
JABE (Journal of Applied Business and Economic) Vol 10, No 1 (2023): JABE (Journal of Applied Business and Economic)
Publisher : UNIVERSITAS INDRAPRASTA PGRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/jabe.v10i1.20628

Co-Authors Abdul Chamid Adi Siswandono Adiva Abani Putri Adrian Abror Erzaldi Afifah Nur Vindiarini Agung Dwi Nugroho, Agung Dwi Agus Wahyudi ahmad rizal Akbar, Mochammad Rafy Alfandi, Safwanuzzaki Aliffiar Hendardi Pramudya Alifiansyah Safriansyah Amiq, Izzatul Anam, Chairul Andriana, Ririn Anggraeni, Ira Dewi Anisa Dita Priutami Anita Kartika Sari Astuti Oktaliana Bahrul Dermawan Hariyono Putra Bambang Sri Wibowo Bambang Sriwibowo Burhan Stafrezar Chairul Anam, Chairul Chamid, Abdul Chrisatya Ezra Thesaputra Citagita Ramadhini Dea Nofita Setyaningrum Dendy Fazrul Ramadhan Devi Meilina Dhyah Wulansari Diah Ayu Sanggarwati Disky Rama Mahardika Djaja, Elgin Marchlouisyanto Dodit Cahyo Nugroho Effendi, Mochamad Salva Putra Eko Putro Sugiono Elisabeth, Damarsari Ratnasahara Emiliana Ring Emmywati Endah Puspita Sari Endro Purnomo Erawati, Yourini Erfiyan Wahyu Alrafi Erina Dwi Yanti Erlina, Nanin Eva Noviana Evi Thelia Sari Evi Thelia Sari Fajar Tenovita Sari Fajar Tinovita Sari Faniasari, Linda Fathur Rohman, Fathur Femmy Roszalinda Marteza Leo Femmy Roszalinda Matreza Leo Fendo Mustofa Ferdinand Romelus Anigomang Firdaus, Mochamad Daffa Esta Fitra Rizka Yusianti Freddy Mantovani Gloria Imaniar Talahatu Haliza, Siti Nur Hernita Narsi Elda Hidayatul Nur’Syamsiyah Hilmy, Rega Ika Dana Rahayu Ike Nur Fadlilah Ilham Prasetya Wibowo Iman Supriadi Irawan, Wahyu Purno Irvansyah Oktaviano Ismawati Ismawati Iswahyudi Pratama Izzatilah, Nuri Jaka Nugraha Kamila, Octavia Nuril Karolus Putra Setiadi Kevin Reynaldi Bagaskara Kori Pramita Kori Pramita Krisna Putra Prayoga Kristanto Abraham Rini Kusuma Adi Rahardjo Kusuma Adi Rahardjo Linda Faniasari Lukluk Ilmaknun Mahardika, Disky Rama Marcel Kristiyanto Martin Zebua Masrur, Willy Maulana, Ryan Yudhistira Mayrine Christiyah Nugrahini Mesya Aulia Nurjami Mochamad Fatchurrohman Mochamad Salva Putra Effendi Moh. Maulana Waqid Kurniawan Muchammad Ali Imron Rosadi Muhammad Zainul Abidin Muninggar, Ayu Murni Kurniasari, Laksmi Muslikhun Nanda Rahayu Neny Kurnia Sari Nevinra, Sofronia Lawinda Ninik Mega Pratiwi Noneng R Sukatmadiredja Novita Eka Sulistyia Rini Nugroho, Dodit Cahyo Nurul Fitria Nurul Fitria Nurwanti, Lathifah Aisha Nurwidianti, Alfiatul Chusniah Nurwijayanti Nur’Syamsiyah, Hidayatul Nuzulul Fatimah Parwita Setya Wardhani Parwita Setya Wardhani Pesiwarissa, Briegel I.J. Pratama, Mochammad Nova Rizqi Ade Pratama, Riza Krisdian Purwanto Purwanto Purwanto, Bayu Purwanto, Purwanto Puspitasari, Fanny Dwi Putri Intan Alfiani Putri, Anisa Meliantika Putri, Faradilla Sukmawati Permata Rahardjo, Kusuma Adi Rahayu, Nanda Rahmayanti, Risti Sagita Reni Indahsari Rifda Fitrianty Rita Erycha Rosi, Fathur Ruvianti, Hanan Salsabila Safaat Safaat Safaat Safaat, Safaat Safa’at Safa’at Safitri, Nanda Abelia Safitri, Wiwik Salsabil, Putri Shafa Salsabilla Aulia Az Zahrah SE., MM, Rifda Fitrianty Setiawan, Dimas Yogi Setyawan, Anang Fanju Shafa Anjelina Surya Dewi Sharmilee Nanda Shinta Wardatuz Zuhriyah Shobikin, Shobikin Sihombing, Maryto Maretis Sindy Anggun Hariyanti Sri Lestari Sri Rahayu Sri Wahyuningsih Handayani Sriwibowo, Bambang Steven Paul Tarigan Suci Rachmadhani Surya Dewi Purnamasari Susanti, Lanny Regina Syahputra, Alfin Ramadhan Tarigan, Steven Paul Tasya Valery Susanto Tedy Irawan Teguh Herdijanto Titis Tatasari Tito Tilawah Trisna Ayu Anggraini Vivi Mega Utami Viviana Sulistya Angraini Wahib, Moh Wahjoedi, Tri Wahyu Fattahulhidayat Wahyuni Cholifa Sari Wardani, Devine Paramitha Wulansari, Christina Yana Ramadhani Yovita Ardeana Yovita Ardeana Yudha Aditya Zainafsiyah, Oky Shofinatuz

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