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All Journal Jurnal Ilmu Manajemen (JIM) Jurnal Sinar Manajemen Jurnal Studi Manajemen dan Bisnis EKONOMIS : Journal of Economics and Business Jurnal Ekonomi Integra IJEBD (International Journal Of Entrepreneurship And Business Development) Media Mahardhika JURNAL PENDIDIKAN TAMBUSAI JURNAL VISIONIDA YUME : Journal of Management JABE (Journal of Applied Business and Economic) Jurnal Akuntansi Bisnis dan Ekonomi (JABE) JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) JIMEK : Jurnal Ilmiah Mahasiswa Ekonomi Jurnal Sekretari Universitas Pamulang International Journal of Economics, Business and Accounting Research (IJEBAR) eCo-Buss Jurnal Ilmiah Edunomika (JIE) International Journal of Economics Development Research (IJEDR) Jurnal EK dan BI Budimas : Jurnal Pengabdian Masyarakat Majalah Ilmiah Dian Ilmu AKTUAL Economics and Digital Business Review DEMAnD International Journal of Business, Law, and Education International Journal of Economics, Management, Business, and Social Science Jurnal Valuasi : Jurnal Ilmiah Ilmu Manajemen dan Kewirausahaan International Journal of Education, Social Studies, And Management (IJESSM) International Journal of Economics, Business, and Entrepreneurship (IJEBE) eCo-Fin Jurnal Manajemen dan Bisnis BUSINESS AND ENTERPREUNERSHIP JOURNAL Jurnal Trisna Riset International Journal of Business and Applied Economics (IJBAE) Journal of Artificial Intelligence and Digital Business Priviet Social Sciences Journal Kalianda Halok Gagas Business and Enterpreneurship Journal (BEJ) Jurnal ASIK: Jurnal Administrasi, Bisnis, Ilmu Manajemen & Kependidikan AMMA : Jurnal Pengabdian Masyarakat Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Jurnal Ilmiah Ekonomi dan Manajemen Jurnal Administrasi Bisnis Nusantara Jihapenmas International Journal of Economics, Business and Innovation Research J-CEKI
Leonard Adrie Manafe
Sekolah Tinggi Ilmu Ekonomi Mahardhika
Religion Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Neuroscience Nursing Social Sciences Other

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Berita Hoax Terhadap Reputasi Bank Ruvianti, Hanan Salsabila; Manafe, Leonard Adrie
Economics and Digital Business Review Vol. 5 No. 2 (2024): February - July
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v5i2.1513

Abstract

Penelitian ini dilatar belakangi oleh banyaknya kasus penipuan online yang terjadi khususnya di dunia perbankan. Tujuan dari pembuatan artikel ini yaitu untuk mengetahui bagaimana keterkaitan antara kasus penyebaran berita hoax dan modus penipuan terhadap reputasi perbankan serta faktor- faktor yang dapat mempengaruhi reputasi perbankan, mengetahui dampak negatif yang ditimbulkan terhadap nasabah, dan mengetahui tindakan pencegahan yang seharusnya diambil baik oleh nasabah maupun pihak bank agar angka penipuan khususnya di bidang perbankan dapat menurun. Dengan adanya jurnal ini diharapkan dapat menekan angka penipuan menjadi lebih kecil dan meningkatkan customers awareness. Penelitian ini dilakukan dengan melibatkan 4 narasumber dengan menggunakan sumber data dari hasil wawancara untuk mendapatkan data yang valid sehingga dapat membantu dalam penyusunan jurnal ini.
Budaya Organisasi Dan Komitmen Organisasi Dalam Menciptakan Pembentukan Kinerja Karyawan Pratama, Riza Krisdian; Manafe, Leonard Adrie; Nugroho, Dodit Cahyo
Economics and Digital Business Review Vol. 5 No. 2 (2024): February - July
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v5i2.1514

Abstract

Tujuan Penelitian Ini Adalah Menganalisis Budaya Organisasi Dan Upaya Organisasi Dalam Meningkatkan Kinerja Pegawai. Budaya Organisasi Sangat Penting Untuk Menciptakan Lingkungan Yang Baik Dan Positif Dalam Suatu Perusahaan Atau Organisasi. Jika Suatu Perusahaan Tidak Memiliki Budaya Organisasi, Hal Ini Dapat Menyebabkan Kurangnya Komitmen Dan Antusiasme Di Antara Karyawan Dan Anggota Tim. Selain Itu, Keterlibatan Sangat Penting Bagi Karyawan Karena Meningkatkan Kinerja Mereka Dalam Menetapkan Dan Mencapai Tujuan Perusahaan. Tujuan Dari Penelitian Ini Adalah Untuk Membantu Perusahaan Membangun Budaya Dan Komitmen Organisasi Untuk Meningkatkan Kinerja Karyawan Dan Mencapai Potensi Penuh Mereka. Jenis Penelitian Ini Adalah Kualitatif Dan Deskriptif. Teknik Pengumpulan Data Yang Digunakan Dalam Penelitian Ini Adalah Wawancara Dan Observasi. Temuan Penelitian Ini Menunjukkan Bahwa Komitmen Organisasi Dan Budaya Perusahaan Mempunyai Pengaruh Yang Signifikan Terhadap Kinerja Karyawan.
Komunikasi Interpersonal Atasan Dan Bawahan Dalam Membangun Efektivitas Kerja Pegawai Pesiwarissa, Briegel I.J.; Manafe, Leonard Adrie
Economics and Digital Business Review Vol. 5 No. 2 (2024): February - July
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v5i2.1531

Abstract

Komunikasi interpersonal terjadi secara langsung antara dua orang atau lebih. Pengirim dapat mengirimkan pesan secara langsung, dan penerima dapat menerima dan merespons pesan tersebut secara langsung. Penelitian ini bertujuan untuk mengevaluasi proses komunikasi interpersonal antara atasan dan bawahan di PT. WSSL Surabaya, dan bagaimana hal ini berdampak pada efisiensi kerja karyawan. Studi ini menemukan, melalui pendekatan kualitatif yang menggunakan metode wawancara dan observasi, bahwa komunikasi yang efektif antara atasan dan bawahan sangat penting untuk meningkatkan motivasi, semangat kerja, dan kolaborasi di dalam organisasi. Komunikasi yang efektif dipengaruhi oleh hal-hal seperti keterbukaan, kepercayaan, dan saling menghargai. Selain itu, temuan penelitian ini menunjukkan bahwa komunikasi yang efektif dapat membantu mencapai tujuan organisasi dengan membuat karyawan lebih memahami dan lebih terlibat dalam tujuan perusahaan. Pemimpin yang aktif mendengarkan dan memperhatikan apa yang dibutuhkan pekerja mereka dapat membantu menciptakan tempat kerja yang menyenangkan dan produktif serta meningkatkan kesetiaan karyawan. Oleh karena itu, disarankan agar atasan dan bawahan meningkatkan keterampilan komunikasi mereka melalui pelatihan komunikasi interpersonal untuk membantu keberhasilan organisasi secara keseluruhan.
Transformasi Digital dalam Pengelolaan Arsip Kepegawaian: Studi Kasus Penerapan Document Management System (DMS) Erlina, Nanin; Manafe, Leonard Adrie; Chamid, Abdul
Jurnal Adminitrasi Bisnis Nusantara Vol 4 No 2 (2025): Juli
Publisher : STIA Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56135/jabnus.v4i2.225

Abstract

Penelitian ini bertujuan untuk mengevaluasi penggunaan Document Management System (DMS) dalam mengelola arsip kepegawaian pada Badan Kepegawaian Negara (BKN) Kantor Regional II Surabaya serta menganalisis kepuasan pengguna terhadap aplikasi tersebut. Metode yang digunakan dalam penelitian ini adalah kualitatif, dengan pengumpulan data melalui wawancara mendalam dan Focus Group Discussion (FGD) bersama pegawai BKN pengguna DMS. Hasil penelitian menunjukkan adanya efisiensi pengelolaan arsip setelah penerapan DMS karena dalam melakukan pencarian dan penyimpanan dokumen dilakukan secara digital. Namun, masalah terbesar yang dihadapi banyak orang adalah menerapkan perubahan penggunaan dokumen berbasis digital karena antarmuka DMS yang dianggap kurang ramah pengguna, terutama bagi pegawai senior. Selain itu, keluhan lain yang diajukan adalah terbatasnya dukungan teknis, kurangnya pelatihan menyeluruh, serta masalah teknis terkait dengan kecepatan akses dan gangguan server, semua ini mengurangi efektivitas aplikasi DMS. Oleh karena itu, disarankan dalam penelitian ini memperbaiki desain DMS, meningkatkan pelatihan, serta memperbaiki dukungan teknis DMS untuk memaksimalkan pemanfaatan DMS dan kepuasan pengguna. Penelitian ini juga menyumbangkan pemikiran dalam memahami sesulit ini bagi instansi pemerintah dalam menerapkan sistem manajemen dokumen secara digital serta memberikan rekomendasi perbaikan sistem pada masa mendatang.
Pengaruh Komunitas Online Dan Pemasaran Digital Dengan Keinginan Bermain Terhadap Loyalitas Pengguna Game Online Mobile Legend Di Surabaya Steven Paul Tarigan; Diah Ayu Sanggarwati; Leonard Adrie Manafe
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 3 No. 4 (2025): JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM) April
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v3i4.4334

Abstract

This research aims to analyze the influence of online communities and digital marketing on the desire to play and loyalty of users of the Mobile Legends online game in Surabaya. This research uses quantitative methods by collecting data through online questionnaires from 100 respondents who are members of the Mobile Legends community in Surabaya. The data analysis technique used is path analysis, as well as the Sobel test to test intervening variables. The results of this study indicate that online communities and digital marketing have a direct impact on user loyalty, but the desire to play does not mediate this relationship. Thus, digital marketing strategies and online community development can directly increase user loyalty without having to increase the desire to play
Enhancing Employee Performance Through Leadership Styles and Supportive Work Environment Rahmayanti, Risti Sagita; Manafe, Leonard Adrie; Nugroho, Agung Dwi
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.827

Abstract

This study investigates how leadership patterns and workplace conditions affect staff performance at the Surabaya City Statistics Agency. The researchers chose a qualitative approach with a case study design, combining in-depth interviews, direct observation, and review of official agency documents. Field findings reveal that managers at the Surabaya City Statistics Agency employ two main approaches: transactional and transformational leadership. The transactional method tends to emphasise target achievement and efficiency, often resulting in pressure that disrupts employee well-being. In contrast, transformational leadership motivates and empowers staff, with the impact evident in improved performance in the long term. In terms of physical facilities, the office is adequately equipped, but cramped workspaces and a lack of collaborative areas remain challenges. Nevertheless, close interpersonal relationships and an organisational culture that prioritises data accuracy help boost productivity. The interaction between the two leadership styles and working conditions shows that they influence each other, so their contribution to employee performance cannot be separated. Based on these findings, the study recommends that the leadership of the Surabaya City BPS prioritise transformational leadership and improve the work environment to achieve higher work effectiveness.
Work Happy, Perform Better: The Unseen Connection Between Satisfaction, Commitment, and Success in Public Service Sihombing, Maryto Maretis; Manafe, Leonard Adrie; Chamid, Abdul
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.828

Abstract

This study investigates the relationship between job satisfaction, employee commitment, and employee performance at the Surabaya City Statistics Agency (BPS). The researchers applied a qualitative case study methodology, utilising in-depth interviews, field observations, and analysis of official documents to gather data holistically. As information sources, six employees from various units were selected through purposive sampling to ensure that the perspectives obtained covered a diverse spectrum of work. Empirical findings indicate that high job satisfaction built by a friendly work environment and a reward system considered fair directly contributes positively to employees' daily performance. In addition, employee attachment to the institution, particularly the dimension of affective commitment, was also found to encourage better performance. However, this study also noted several obstacles, such as a relatively heavy workload and limited opportunities for career development. Therefore, the researchers recommend that the Surabaya City Statistics Agency formulate balanced policies to optimise employee satisfaction, commitment, and productivity simultaneously. As a result, the findings of this study are not only practical but also enrich theoretical research on human resource management in the public sector.
Banking in the Digital Era: How Social Media is Reshaping Marketing Strategies in the Financial Sector Alfandi, Safwanuzzaki; Manafe, Leonard Adrie; Andriana, Ririn
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1063

Abstract

This study examines CIMB Niaga Bank's use of social media for marketing its banking products, focusing on Instagram, Twitter, and Facebook. A qualitative case study approach was used, involving in-depth interviews with five purposively selected respondents, including marketing staff, social media managers, and two customers who engage with the bank’s content. The findings show that while social media has a positive impact on brand recognition, challenges include maintaining consistent content across platforms and measuring the direct impact of social media engagement on account openings or transactions. The study recommends adjusting the tone and format of messages for each platform’s audience and enhancing analytical tools to measure campaign effectiveness. This research paves the way for future studies comparing digital marketing practices in the banking and non-financial sectors in Indonesia.
Unlocking the Power of Digitalization: How Technology Shapes Employee Engagement and Organizational Performance Izzatilah, Nuri; Manafe, Leonard Adrie; Rahardjo, Kusuma Adi
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1075

Abstract

This study investigates the extent to which digital measures affect employee engagement and productivity at PT. Bogajaya Megah Abadi. Using a phenomenological design, the researcher explores the personal narratives that emerge as staff adapt to new devices. Data was obtained through in-depth interviews and guided group discussions, involving six employees from various levels. Preliminary findings indicate that modern technology applications accelerate communication flows and make team collaboration feel more seamless. However, some individuals expressed feelings of isolation due to a significant reduction in face-to-face meetings. From a management perspective, digitalisation has successfully reduced process times, lowered operational costs, and improved service quality. The biggest challenge remains during the transition period, where training and new habits must be established. To bridge this gap, the study recommends that companies schedule regular training sessions and encourage social activities in the office. Researchers also encourage further study, perhaps by comparing these findings with other companies or attributing the specific effects of one technology platform to individual and team performance.
The Digital Leap: How Technology Shapes Employee Perceptions of Professionalism and Productivity in Project Supervision Putri, Faradilla Sukmawati Permata; Manafe, Leonard Adrie; Emmywati, Emmywati
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1091

Abstract

This study investigates how employees at CV. Cakrawala Design, a project planning and supervision agency, assess their professionalism and productivity amid the wave of digitalisation. A qualitative approach with a case study design was chosen to ensure that the voices of those on the ground are heard directly. Five informants from various job levels were interviewed without restrictions on their fields to capture hidden nuances. Synchronous observations were then conducted to compare verbal acknowledgments with actual behaviour. Initial findings show that cloud-based software and team chat rooms can cut coordination time by almost half. On the other hand, the flow of tutorials, notifications, and application updates pushed some workers to the brink of overwhelm. Therefore, this study underscores the importance of ongoing training sessions and social dialogue spaces to ensure that technology truly supports rather than dampens morale. Final recommendations urge Cakrawala Design management to embrace daily employee feedback when crafting future digital initiatives.
Co-Authors Abdul Chamid Adi Siswandono Adiva Abani Putri Afifah Nur Vindiarini Agung Dwi Nugroho, Agung Dwi Agus Wahyudi Ahmad Rizal Alfandi, Safwanuzzaki Aliffiar Hendardi Pramudya Amiq, Izzatul Anam, Chairul Andriana, Ririn Anisa Dita Priutami Anita Kartika Sari Astuti Oktaliana Ayu Muninggar Bambang Sri Wibowo Bayu Purwanto Burhan Stafrezar Chairul Anam, Chairul Chamid, Abdul Chrisatya Ezra Thesaputra Citagita Ramadhini Dea Nofita Setyaningrum Dendy Fazrul Ramadhan Devi Meilina Dhyah Wulansari Diah Ayu Sanggarwati Dimas Yogi Setiawan Effendi, Mochamad Salva Putra Eko Putro Sugiono Emiliana Ring Emmywati Endro Purnomo Erawati, Yourini Erfiyan Wahyu Alrafi Erina Dwi Yanti Erlina, Nanin Eva Noviana Evi Thelia Sari Evi Thelia Sari Fajar Tenovita Sari Fajar Tinovita Sari Fatchurrohman, Mochamad Fathur Rohman Femmy Roszalinda Marteza Leo Femmy Roszalinda Matreza Leo Fendo Mustofa Ferdinand Romelus Anigomang Firdaus, Mochamad Daffa Esta Fitra Rizka Yusianti Gloria Imaniar Talahatu Haliza, Siti Nur Hernita Narsi Elda Ika Dana Rahayu Ike Nur Fadlilah Iman Supriadi Ira Dewi Anggraeni Ismawati Ismawati Iswahyudi Pratama Izzatilah, Nuri Jaka Nugraha Kamila, Octavia Nuril Karolus Putra Setiadi Kevin Reynaldi Bagaskara Kori Pramita Kori Pramita Krisna Putra Prayoga Kristanto Abraham Rini Kusuma Adi Rahardjo Kusuma Adi Rahardjo Laksmi Murni Kurniasari Linda Faniasari Lukluk Ilmaknun Marcel Kristiyanto Martin Zebua Masrur, Willy Maulana, Ryan Yudhistira Mayrine Christiyah Nugrahini Mesya Aulia Nurjami Mochamad Fatchurrohman Mochammad Rafy Akbar Moh. Maulana Waqid Kurniawan Muchammad Ali Imron Rosadi Muhammad Zainul Abidin Muslikhun Nanda Abelia Safitri Neny Kurnia Sari Ninik Mega Pratiwi Noneng R Sukatmadiredja Novita Eka Sulistyia Rini Nugroho, Dodit Cahyo Nurul Fitria Nurul Fitria Nur’Syamsiyah, Hidayatul Nuzulul Fatimah Oky Shofinatuz Zainafsiyah Parwita Setya Wardhani Pesiwarissa, Briegel I.J. Pratama, Mochammad Nova Rizqi Ade Pratama, Riza Krisdian Purwanto Purwanto Purwanto, Purwanto Putri Intan Alfiani Putri, Anisa Meliantika Putri, Faradilla Sukmawati Permata Rahardjo, Kusuma Adi Rahayu, Nanda Rahmayanti, Risti Sagita Rega Hilmy Reni Indahsari Rifda Fitrianty SE., MM Rita Erycha Ruvianti, Hanan Salsabila Safaat Safaat Safaat Safaat, Safaat Safa’at Safa’at Salsabil, Putri Shafa Salsabilla Aulia Az Zahrah Setyawan, Anang Fanju Shafa Anjelina Surya Dewi Sharmilee Nanda Shinta Wardatuz Zuhriyah Shobikin, Shobikin Sihombing, Maryto Maretis Sindy Anggun Hariyanti Sofronia Lawinda Nevinra Sri Lestari Sri Lestari Sri Rahayu Sri Wahyuningsih Handayani Steven Paul Tarigan Steven Paul Tarigan Suci Rachmadhani Surya Dewi Purnamasari Syahputra, Alfin Ramadhan Tasya Valery Susanto Tedy Irawan Teguh Herdijanto Titis Tatasari Tito Tilawah Trisna Ayu Anggraini Ummu Salamah Vivi Mega Utami Viviana Sulistya Angraini Wahib, Moh Wahyu Fattahulhidayat Wahyuni Cholifa Sari Wiwik Safitri Wulansari, Christina Yana Ramadhani Yovita Ardeana Yovita Ardeana Yudha Aditya