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Leonard Adrie Manafe

Sekolah Tinggi Ilmu Ekonomi Mahardhika

Author-ID : 2530896

Religion Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Neuroscience Nursing Social Sciences Other

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Budaya Organisasi Dan Komitmen Organisasi Dalam Menciptakan Pembentukan Kinerja Karyawan Pratama, Riza Krisdian; Manafe, Leonard Adrie; Nugroho, Dodit Cahyo
Economics and Digital Business Review Vol. 5 No. 2 (2024)
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v5i2.1514

Tujuan Penelitian Ini Adalah Menganalisis Budaya Organisasi Dan Upaya Organisasi Dalam Meningkatkan Kinerja Pegawai. Budaya Organisasi Sangat Penting Untuk Menciptakan Lingkungan Yang Baik Dan Positif Dalam Suatu Perusahaan Atau Organisasi. Jika Suatu Perusahaan Tidak Memiliki Budaya Organisasi, Hal Ini Dapat Menyebabkan Kurangnya Komitmen Dan Antusiasme Di Antara Karyawan Dan Anggota Tim. Selain Itu, Keterlibatan Sangat Penting Bagi Karyawan Karena Meningkatkan Kinerja Mereka Dalam Menetapkan Dan Mencapai Tujuan Perusahaan. Tujuan Dari Penelitian Ini Adalah Untuk Membantu Perusahaan Membangun Budaya Dan Komitmen Organisasi Untuk Meningkatkan Kinerja Karyawan Dan Mencapai Potensi Penuh Mereka. Jenis Penelitian Ini Adalah Kualitatif Dan Deskriptif. Teknik Pengumpulan Data Yang Digunakan Dalam Penelitian Ini Adalah Wawancara Dan Observasi. Temuan Penelitian Ini Menunjukkan Bahwa Komitmen Organisasi Dan Budaya Perusahaan Mempunyai Pengaruh Yang Signifikan Terhadap Kinerja Karyawan.

Komunikasi Interpersonal Atasan Dan Bawahan Dalam Membangun Efektivitas Kerja Pegawai Pesiwarissa, Briegel I.J.; Manafe, Leonard Adrie
Economics and Digital Business Review Vol. 5 No. 2 (2024)
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v5i2.1531

Komunikasi interpersonal terjadi secara langsung antara dua orang atau lebih. Pengirim dapat mengirimkan pesan secara langsung, dan penerima dapat menerima dan merespons pesan tersebut secara langsung. Penelitian ini bertujuan untuk mengevaluasi proses komunikasi interpersonal antara atasan dan bawahan di PT. WSSL Surabaya, dan bagaimana hal ini berdampak pada efisiensi kerja karyawan. Studi ini menemukan, melalui pendekatan kualitatif yang menggunakan metode wawancara dan observasi, bahwa komunikasi yang efektif antara atasan dan bawahan sangat penting untuk meningkatkan motivasi, semangat kerja, dan kolaborasi di dalam organisasi. Komunikasi yang efektif dipengaruhi oleh hal-hal seperti keterbukaan, kepercayaan, dan saling menghargai. Selain itu, temuan penelitian ini menunjukkan bahwa komunikasi yang efektif dapat membantu mencapai tujuan organisasi dengan membuat karyawan lebih memahami dan lebih terlibat dalam tujuan perusahaan. Pemimpin yang aktif mendengarkan dan memperhatikan apa yang dibutuhkan pekerja mereka dapat membantu menciptakan tempat kerja yang menyenangkan dan produktif serta meningkatkan kesetiaan karyawan. Oleh karena itu, disarankan agar atasan dan bawahan meningkatkan keterampilan komunikasi mereka melalui pelatihan komunikasi interpersonal untuk membantu keberhasilan organisasi secara keseluruhan.

Transformasi Digital dalam Pengelolaan Arsip Kepegawaian: Studi Kasus Penerapan Document Management System (DMS) Erlina, Nanin; Manafe, Leonard Adrie; Chamid, Abdul
Jurnal Adminitrasi Bisnis Nusantara Vol 4 No 2 (2025): Juli
Publisher : STIA Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56135/jabnus.v4i2.225

Penelitian ini bertujuan untuk mengevaluasi penggunaan Document Management System (DMS) dalam mengelola arsip kepegawaian pada Badan Kepegawaian Negara (BKN) Kantor Regional II Surabaya serta menganalisis kepuasan pengguna terhadap aplikasi tersebut. Metode yang digunakan dalam penelitian ini adalah kualitatif, dengan pengumpulan data melalui wawancara mendalam dan Focus Group Discussion (FGD) bersama pegawai BKN pengguna DMS. Hasil penelitian menunjukkan adanya efisiensi pengelolaan arsip setelah penerapan DMS karena dalam melakukan pencarian dan penyimpanan dokumen dilakukan secara digital. Namun, masalah terbesar yang dihadapi banyak orang adalah menerapkan perubahan penggunaan dokumen berbasis digital karena antarmuka DMS yang dianggap kurang ramah pengguna, terutama bagi pegawai senior. Selain itu, keluhan lain yang diajukan adalah terbatasnya dukungan teknis, kurangnya pelatihan menyeluruh, serta masalah teknis terkait dengan kecepatan akses dan gangguan server, semua ini mengurangi efektivitas aplikasi DMS. Oleh karena itu, disarankan dalam penelitian ini memperbaiki desain DMS, meningkatkan pelatihan, serta memperbaiki dukungan teknis DMS untuk memaksimalkan pemanfaatan DMS dan kepuasan pengguna. Penelitian ini juga menyumbangkan pemikiran dalam memahami sesulit ini bagi instansi pemerintah dalam menerapkan sistem manajemen dokumen secara digital serta memberikan rekomendasi perbaikan sistem pada masa mendatang.

Pengaruh Komunitas Online Dan Pemasaran Digital Dengan Keinginan Bermain Terhadap Loyalitas Pengguna Game Online Mobile Legend Di Surabaya Steven Paul Tarigan; Diah Ayu Sanggarwati; Leonard Adrie Manafe
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 3 No. 4 (2025): JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM) April
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v3i4.4334

This research aims to analyze the influence of online communities and digital marketing on the desire to play and loyalty of users of the Mobile Legends online game in Surabaya. This research uses quantitative methods by collecting data through online questionnaires from 100 respondents who are members of the Mobile Legends community in Surabaya. The data analysis technique used is path analysis, as well as the Sobel test to test intervening variables. The results of this study indicate that online communities and digital marketing have a direct impact on user loyalty, but the desire to play does not mediate this relationship. Thus, digital marketing strategies and online community development can directly increase user loyalty without having to increase the desire to play

Enhancing Employee Performance Through Leadership Styles and Supportive Work Environment Rahmayanti, Risti Sagita; Manafe, Leonard Adrie; Nugroho, Agung Dwi
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.827

This study investigates how leadership patterns and workplace conditions affect staff performance at the Surabaya City Statistics Agency. The researchers chose a qualitative approach with a case study design, combining in-depth interviews, direct observation, and review of official agency documents. Field findings reveal that managers at the Surabaya City Statistics Agency employ two main approaches: transactional and transformational leadership. The transactional method tends to emphasise target achievement and efficiency, often resulting in pressure that disrupts employee well-being. In contrast, transformational leadership motivates and empowers staff, with the impact evident in improved performance in the long term. In terms of physical facilities, the office is adequately equipped, but cramped workspaces and a lack of collaborative areas remain challenges. Nevertheless, close interpersonal relationships and an organisational culture that prioritises data accuracy help boost productivity. The interaction between the two leadership styles and working conditions shows that they influence each other, so their contribution to employee performance cannot be separated. Based on these findings, the study recommends that the leadership of the Surabaya City BPS prioritise transformational leadership and improve the work environment to achieve higher work effectiveness.

Work Happy, Perform Better: The Unseen Connection Between Satisfaction, Commitment, and Success in Public Service Sihombing, Maryto Maretis; Manafe, Leonard Adrie; Chamid, Abdul
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.828

This study investigates the relationship between job satisfaction, employee commitment, and employee performance at the Surabaya City Statistics Agency (BPS). The researchers applied a qualitative case study methodology, utilising in-depth interviews, field observations, and analysis of official documents to gather data holistically. As information sources, six employees from various units were selected through purposive sampling to ensure that the perspectives obtained covered a diverse spectrum of work. Empirical findings indicate that high job satisfaction built by a friendly work environment and a reward system considered fair directly contributes positively to employees' daily performance. In addition, employee attachment to the institution, particularly the dimension of affective commitment, was also found to encourage better performance. However, this study also noted several obstacles, such as a relatively heavy workload and limited opportunities for career development. Therefore, the researchers recommend that the Surabaya City Statistics Agency formulate balanced policies to optimise employee satisfaction, commitment, and productivity simultaneously. As a result, the findings of this study are not only practical but also enrich theoretical research on human resource management in the public sector.

Banking in the Digital Era: How Social Media is Reshaping Marketing Strategies in the Financial Sector Alfandi, Safwanuzzaki; Manafe, Leonard Adrie; Andriana, Ririn
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1063

This study examines CIMB Niaga Bank's use of social media for marketing its banking products, focusing on Instagram, Twitter, and Facebook. A qualitative case study approach was used, involving in-depth interviews with five purposively selected respondents, including marketing staff, social media managers, and two customers who engage with the bank’s content. The findings show that while social media has a positive impact on brand recognition, challenges include maintaining consistent content across platforms and measuring the direct impact of social media engagement on account openings or transactions. The study recommends adjusting the tone and format of messages for each platform’s audience and enhancing analytical tools to measure campaign effectiveness. This research paves the way for future studies comparing digital marketing practices in the banking and non-financial sectors in Indonesia.

Unlocking the Power of Digitalization: How Technology Shapes Employee Engagement and Organizational Performance Izzatilah, Nuri; Manafe, Leonard Adrie; Rahardjo, Kusuma Adi
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1075

This study investigates the extent to which digital measures affect employee engagement and productivity at PT. Bogajaya Megah Abadi. Using a phenomenological design, the researcher explores the personal narratives that emerge as staff adapt to new devices. Data was obtained through in-depth interviews and guided group discussions, involving six employees from various levels. Preliminary findings indicate that modern technology applications accelerate communication flows and make team collaboration feel more seamless. However, some individuals expressed feelings of isolation due to a significant reduction in face-to-face meetings. From a management perspective, digitalisation has successfully reduced process times, lowered operational costs, and improved service quality. The biggest challenge remains during the transition period, where training and new habits must be established. To bridge this gap, the study recommends that companies schedule regular training sessions and encourage social activities in the office. Researchers also encourage further study, perhaps by comparing these findings with other companies or attributing the specific effects of one technology platform to individual and team performance.

The Digital Leap: How Technology Shapes Employee Perceptions of Professionalism and Productivity in Project Supervision Putri, Faradilla Sukmawati Permata; Manafe, Leonard Adrie; Emmywati, Emmywati
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1091

This study investigates how employees at CV. Cakrawala Design, a project planning and supervision agency, assess their professionalism and productivity amid the wave of digitalisation. A qualitative approach with a case study design was chosen to ensure that the voices of those on the ground are heard directly. Five informants from various job levels were interviewed without restrictions on their fields to capture hidden nuances. Synchronous observations were then conducted to compare verbal acknowledgments with actual behaviour. Initial findings show that cloud-based software and team chat rooms can cut coordination time by almost half. On the other hand, the flow of tutorials, notifications, and application updates pushed some workers to the brink of overwhelm. Therefore, this study underscores the importance of ongoing training sessions and social dialogue spaces to ensure that technology truly supports rather than dampens morale. Final recommendations urge Cakrawala Design management to embrace daily employee feedback when crafting future digital initiatives.

Transforming Parking Systems: Exploring the Role of Manless Systems and Digitalization in Improving Operational Performance Maulana, Ryan Yudhistira; Manafe, Leonard Adrie; Safaat, Safaat
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1154

This study investigates, through practical measures, how the implementation of an unattended parking system at Semen Gresik Hospital has been able to boost the operational efficiency of the parking area. The system utilises automatic sensors, a mobile application, and a digital payment mechanism to address the acute problem of vehicle congestion in the hospital grounds. Data collection employed a qualitative approach and case study methodology; six informants from diverse fields were interviewed in depth to capture varied perspectives. Field findings revealed that parking search times decreased significantly and payment processes became faster, although sporadic sensor malfunctions and initial user anxiety regarding touchscreens remained as challenges. Physical queues have also decreased, and parking space utilisation has become more efficient; however, infrastructure improvements and additional public awareness campaigns remain essential. The study highlights the potential of digital technology in the healthcare sector and underscores the importance of regular technical maintenance and ongoing user education. Researchers recommend conducting similar experiments in other locations, with a greater focus on sustainability and how users can adapt to evolving technology.

Co-Authors Adi Rahardjo, Kusuma Adi Siswandono Adiva Abani Putri Adrian Abror Erzaldi Afifah Nur Vindiarini Agung Dwi Nugroho, Agung Dwi Agus Wahyudi ahmad rizal Akbar, Mochammad Rafy Alfandi, Safwanuzzaki Aliffiar Hendardi Pramudya Alifiansyah Safriansyah Amiq, Izzatul Anam, Chairul Andriana, Ririn Anggraeni, Ira Dewi Anisa Dita Priutami Anita Kartika Sari Astuti Oktaliana Aulia Nurjami, Mesya Bahrul Dermawan Hariyono Putra Bambang Sri Wibowo Chairul Anam, Chairul Chamid, Abdul Chrisatya Ezra Thesaputra Citagita Ramadhini Dea Nofita Setyaningrum Dendy Fazrul Ramadhan Dhyah Wulansari Diah Ayu Sanggarwati Djaja, Elgin Marchlouisyanto Effendi, Mochamad Salva Putra Eka Sulistyia Rini , Novita Eko Putro Sugiono Elisabeth, Damarsari Ratnasahara Emiliana Ring Emmywati Endah Puspita Sari Endro Purnomo Erawati, Yourini Erfiyan Wahyu Alrafi Erina Dwi Yanti Erlina, Nanin Eva Noviana Evi Thelia Sari Evi Thelia Sari Fajar Tenovita Sari Fajar Tinovita Sari Faniasari, Linda Fathur Rohman, Fathur Femmy Roszalinda Marteza Leo Femmy Roszalinda Matreza Leo Fendo Mustofa Ferdinand Romelus Anigomang Firdaus, Mochamad Daffa Esta Fitra Rizka Yusianti Gloria Imaniar Talahatu Haliza, Siti Nur Herdijanto, Teguh Hernita Narsi Elda Hilmy, Rega Ika Dana Rahayu Ike Nur Fadlilah Ilham Prasetya Wibowo Iman Supriadi Irawan, Wahyu Purno Irvansyah Oktaviano Ismawati Ismawati Iswahyudi Pratama Izzatilah, Nuri Jaka Nugraha Kamila, Octavia Nuril Karolus Putra Setiadi Kevin Reynaldi Bagaskara Kori Pramita Kori Pramita Krisna Putra Prayoga Kristanto Abraham Rini Kusuma Adi Rahardjo Linda Faniasari Lukluk Ilmaknun Mahardika, Disky Rama Marcel Kristiyanto Martin Zebua Masrur, Willy Maulana, Ryan Yudhistira Mayrine Christiyah Nugrahini Meilina, Devi Mochamad Fatchurrohman Moh. Maulana Waqid Kurniawan Muchammad Ali Imron Rosadi Muhammad Zainul Abidin Muninggar, Ayu Murni Kurniasari, Laksmi Muslikhun Neny Kurnia Sari Nevinra, Sofronia Lawinda Ninik Mega Pratiwi Noneng R Sukatmadiredja Nugroho, Dodit Cahyo Nurul Fitria Nurul Fitria Nurwanti, Lathifah Aisha Nurwijayanti Nur’Syamsiyah, Hidayatul Nuzulul Fatimah Parwita Setya Wardhani Pesiwarissa, Briegel I.J. Pratama, Mochammad Nova Rizqi Ade Pratama, Riza Krisdian Purwanto Purwanto Purwanto, Bayu Purwanto, Purwanto Puspitasari, Fanny Dwi Putri Intan Alfiani Putri, Anisa Meliantika Putri, Faradilla Sukmawati Permata Rachmadhani, Suci Rahardjo, Kusuma Adi Rahayu, Nanda Rahmayanti, Risti Sagita Reni Indahsari Rifda Fitrianty Rita Erycha Rosi, Fathur Ruvianti, Hanan Salsabila Safaat Safaat Safaat Safaat, Safaat Safa’at Safa’at Safitri, Nanda Abelia Safitri, Wiwik Salsabil, Putri Shafa Salsabilla Aulia Az Zahrah SE., MM, Rifda Fitrianty Setiawan, Dimas Yogi Setyawan, Anang Fanju Shafa Anjelina Surya Dewi Sharmilee Nanda Shinta Wardatuz Zuhriyah Shobikin, Shobikin Sihombing, Maryto Maretis Sindy Anggun Hariyanti Sri Lestari Sri Lestari Sri Rahayu Sri Wahyuningsih Handayani Sriwibowo, Bambang Stafrezar, Burhan Steven Paul Tarigan Surya Dewi Purnamasari Susanti, Lanny Regina Syahputra, Alfin Ramadhan Tarigan, Steven Paul Tasya Valery Susanto Tedy Irawan Titis Tatasari Tito Tilawah Trisna Ayu Anggraini Vivi Mega Utami Viviana Sulistya Angraini Wahib, Moh Wahjoedi, Tri Wahyu Fattahulhidayat Wahyuni Cholifa Sari Wardani, Devine Paramitha Wulansari, Christina Yana Ramadhani Yovita Ardeana Yovita Ardeana Yudha Aditya Zainafsiyah, Oky Shofinatuz

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