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Pengaruh Perencanaan Pengadaan Penerimaan dan Penyimpanan Obat terhadap Kualitas Pelayanan di Instalasi Farmasi Rumah Sakit Umum Daerah Provinsi Papua Barat Ittang Somba; Kosasih Kosasih; Ayu Laili Rahmiyati; Vip Paramarta; Taufan Nugroho
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 5 No. 2 (2025): : Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v5i2.1961

Abstract

This study aims to examine the impact of planning, procurement, receipt, and storage of medicines on pharmaceutical service quality at the Pharmacy Installation of the Regional General Hospital of West Papua Province. The research uses a quantitative approach with an explanatory design, analyzing primary and secondary data obtained through interviews and questionnaires from 100 respondents. Descriptive analysis results show that the quality of pharmaceutical management in this hospital is categorized as "Adequate". Planning, with a coefficient of 0.183 and a t-value of 2.672, shows a significant impact on service quality. Procurement of medicines, though categorized as "Adequate," has a coefficient of 0.157 with a t-value of 1.814, which is also significant. Receipt of medicines is the most dominant variable with a coefficient of 0.636 and a t-value of 7.532, indicating a very significant impact. Storage of medicines also significantly affects service quality, with a coefficient of 0.291 and a t-value of 7.532. The study highlights the importance of effective management at each stage of pharmaceutical management to improve service quality in hospitals, particularly in the aspects of receipt and storage of medicines.
Pengaruh Pengadaan dan Penganggaran serta Pendistribusian terhadap Ketersediaan Obat di Instalasi Farmasi Dinas Kesehatan Kabupaten Manokwari Papua Barat Yuliarti Pasau; Kosasih Kosasih; Ayu Laili Rahmiyati; Vip Paramarta; Taufan Nugroho
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 5 No. 2 (2025): : Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v5i2.1962

Abstract

This study aims to analyze the effect of procurement and budgeting and distribution on drug availability at the Pharmacy Installation of the Manokwari Regency Health Office, West Papua Province. The research method used is a quantitative approach. The data analysis used is descriptive analysis and verification analysis using multiple regression analysis. Descriptive methods focus on describing and analyzing the results of research and verification methods are used to test the relationship between variables. The sample consisted of 77 employees who were taken using saturated sampling technique. The results of descriptive analysis show that in the variables of procurement, budgeting, and distribution of drugs are in the category of enough towards good and good towards very good, there are still some shortcomings that must be considered for improvement. Statistically, the results of verification tests with multiple regression analysis models show that the drug procurement variable has a significant effect on drug availability with a coefficient value of 0.409 and a p-value of 0.000. Drug budgeting also has a significant effect with a coefficient value of 0.021 and a p-value of 0.003. Distribution showed a significant effect on drug availability with a coefficient value of 0.794 and a p-value of 0.000. The results of this study indicate that improvements in these three aspects can significantly increase the availability of drugs in the Pharmaceutical Installation.
Pengaruh Pengalaman Dan Citra Destinasi Terhadap Nilai Pelanggan Berimplikasi Terhadap Loyalitas Pengunjung Syamsul Bahri; Farida Yuliaty; Kosasih Kosasih
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 2 (2025): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i2.4575

Abstract

This research aims to determine the direct and indirect influence of experience and destination image on loyalty through customer value in the Ratu Intan tourist area, Amal Beach, Tarakan City, either partially or simultaneously. The sample in this research was 114 visitors to Ratu Intan Amal Beach. The data collection techniques and tools used were observation, interviews, literature and questionnaires. The research results show that the direct influence of experience is not significant on customer value, the direct influence of destination image is significant on customer value, the direct influence of experience is not significant on loyalty, the direct influence of destination image is not significant on loyalty, the direct influence of customer value is significant on loyalty. Indirectly, experience is not significant to loyalty through customer value, indirectly destination image is significant to loyalty through customer value. Simultaneously the experience and image of the destination have a positive and significant effect on customer value, simultaneously the experience and image of the destination have a positive and significant effect on loyalty. Based on this, the management of the Ratu Intan Amal Beach area can evaluate and arrange quality shopping facilities and public facilities so as to give a positive impression to visitors to the Ratu Intan Amal Beach area, Tarakan City.
Pengaruh Pengalaman Dan Citra Destinasi Terhadap Nilai Pelanggan Berimplikasi Terhadap Loyalitas Pengunjug Syamsul Bahri; Farida Yuliaty; Kosasih Kosasih
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 2 (2025): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i2.4609

Abstract

This research aims to determine the direct and indirect influence of experience and destination image on loyalty through customer value in the Ratu Intan tourist area, Amal Beach, Tarakan City, either partially or simultaneously. The sample in this research was 114 visitors to Ratu Intan Amal Beach. The data collection techniques and tools used were observation, interviews, literature and questionnaires. The research results show that the direct influence of experience is not significant on customer value, the direct influence of destination image is significant on customer value, the direct influence of experience is not significant on loyalty, the direct influence of destination image is not significant on loyalty, the direct influence of customer value is significant on loyalty. Indirectly, experience is not significant to loyalty through customer value, indirectly destination image is significant to loyalty through customer value. Simultaneously the experience and image of the destination have a positive and significant effect on customer value, simultaneously the experience and image of the destination have a positive and significant effect on loyalty. Based on this, the management of the Ratu Intan Amal Beach area can evaluate and arrange quality shopping facilities and public facilities so as to give a positive impression to visitors to the Ratu Intan Amal Beach area, Tarakan City.
Hospital finances, service quality in hospital care and the Indonesian national health insurance system Firda Nur Laila; Vip Paramarta; Farida Yulianty; Kosasih Kosasih; Afira Febriani
Malahayati International Journal of Nursing and Health Science Vol. 8 No. 6 (2025): Volume 8 Number 6
Publisher : Program Studi Ilmu Keperawatan-fakultas Ilmu Kesehatan Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/minh.v8i6.874

Abstract

Background: Indonesia’s National Health Insurance (NHI) program represents a significant step toward achieving Universal Health Coverage (UHC). While it has successfully broadened healthcare access, the program faces considerable challenges regarding financial sustainability, which directly affects hospital operations and service quality. Purpose: To assess the impact of NHI implementation on hospital financial performance and service quality in Indonesia, identify influencing factors, and offer strategic policy recommendations. Method: A systematic literature review was conducted using the PRISMA protocol. Relevant studies published between January 2020 and February 2025 were sourced from five major databases (PubMed, Scopus, Web of Science, ScienceDirect, and ISJD). Articles were selected based on rigorous inclusion and exclusion criteria and analyzed thematically. Results: Following the introduction of the NHI program, many hospitals encountered financial strain, mainly due to delayed claim reimbursements and reimbursement rates considered inadequate. These financial constraints led to reduced investment in workforce development, medical technology, and infrastructure. A positive link was identified between hospital financial health and the quality of care delivered. Conclusion: The future success of the NHI program is highly dependent on its ability to ensure both the financial viability of hospitals and the delivery of high-quality healthcare. A failure to maintain this balance may undermine the broader health system's effectiveness. Suggestions: A cohesive policy approach is essential, involving collaboration among the Social Security Administering Body for Health, healthcare providers, and the government. This includes establishing fair reimbursement rates, expediting claim processes, and supporting hospitals in maintaining and enhancing service quality.
Effective management strategies in primary health clinics for promoting patient loyalty: A literature review Afira Febriani Surya Wijaya; Vip Paramarta; Farida Yuliaty; Kosasih Kosasih; Firda Nur Laila
Malahayati International Journal of Nursing and Health Science Vol. 8 No. 5 (2025): Volume 8 Number 5
Publisher : Program Studi Ilmu Keperawatan-fakultas Ilmu Kesehatan Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/minh.v8i5.883

Abstract

Background: In the context of increasing competition within the healthcare sector, patient loyalty has emerged as a vital determinant of the long-term viability of primary healthcare clinics. Purpose: To explore and assess evidence-based management strategies that effectively foster patient loyalty. Method: A systematic literature review was conducted following the PRISMA framework, utilizing five prominent electronic databases and focusing on publications from 2020 to 2025. Results: Patient loyalty is significantly influenced by factors such as healthcare provider communication, service quality, patient satisfaction, clinic reputation, and marketing efforts. The findings suggest that the integration of these five elements forms the most effective strategic framework for enhancing patient loyalty. Conclusion: It is recommended that primary healthcare clinics implement targeted interventions, including structured communication training for staff, regular service quality assessments, systematic patient feedback collection, strategic reputation management, and comprehensive marketing initiatives to strengthen patient loyalty.
EFFECT OF TEMPERATURE ON RUMEN MICROBES ACTIVITY TO PRODUCE METHANE FROM COAL Bambang Agus W; Kosasih Kosasih; Irawan Sugoro; Dahrul Effendi; Byan M Pratama
Scientific Contributions Oil and Gas Vol 37 No 3 (2014)
Publisher : Testing Center for Oil and Gas LEMIGAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29017/SCOG.37.3.636

Abstract

This paper is intended to show the effect of temperature on utilization microbes of rumen Àuid to produce methane from coal (lignite, sub-bituminous and bituminous). By considering to field applications, where the CBM reservoir temperature is higher than the microbes natural living conditions in the cow's body, the experiment is carried out at a temperature of 30ºC and 50ºC with an incubation period time of 105 days. Laboratory scale study was conducted by mixing the coal, formation water and rumen Àuid (1: 1: 1). This mixture were inserted into a closed chamber equipped with a hose to measuring the volume of gas produced. The experiment results showed that the microbes of the rumen Àuid can grow on different type of coal and temperatures. The volume of gas production increased during the incubation time for all treatments. Obtained the highest methane production occurs at a temperature treatment of 50ºC for the sub-bituminous coal with a volume of 0.627liters/kg (22.14 cf/ton) from the total volume of gas produced as much as 7.25liters/kg (256 cf/ton).
Estimation Of Water Saturation In Carbonate Reservoirs Without Resistivity Log Data. Part Ii: Formulation Of A New Model Bambang Widarsono; Heru Atmoko; Ridwan Ridwan; Kosasih Kosasih
Scientific Contributions Oil and Gas Vol 32 No 1 (2009)
Publisher : Testing Center for Oil and Gas LEMIGAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29017/SCOG.32.1.827

Abstract

This paper is the second part of the two-part report on study for establishing alternative models that are valid for Indonesian carbonate reservoirs. In this second part formulation of the new models is presented. For the study, 407 plug samples taken from various limestone reservoirs in Indonesia were used. Following Lucia’s procedure the samples were classified, grouped, averaged, and their capillary pressure data was formulated to form water saturation models that are essentially functions of porosity and height above free water level. Validity test on the models are performed on two wells in West Java with very encouraging results. With using the Archie model as reference, justified using well test data, the new models prove themselves reliable while the original Lucia models provide far too optimistic estimates. The model validity check shows tha the models are valid for at least Class 1 and Class 2 rocks in accordance with Lucia classification. Study on Class 3 rock is needed in the future
THE INFLUENCE OF TELEMEDICINE SERVICES, PATIENT TRUST, AND SATISFACTION ON INTEREST IN USING DIGITAL HEALTH PLATFORMS Jeanny Kathleen Hartini; Vip Paramarta; Kosasih; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2517

Abstract

This study aims to analyze the influence of telemedicine services, patient trust, and satisfaction on interest in using digital health platforms. In the digital age, healthcare platforms such as telemedicine offer easy access to medical services, but the adoption of these platforms is influenced by several factors, including patient trust and satisfaction with services. Patient trust relates to their perception of data security and service quality, while satisfaction is influenced by the user's experience during interaction with the platform. The method used in this study is literature review by collecting data from relevant journals and articles published between 2019 and 2023. Data is obtained through international and national databases such as PubMed, Google Scholar, and Scholar. The results show that all three variables have an interrelated role in influencing patients' interest in using digital health platforms. Effective and accessible telemedicine services provide convenience that encourages patients to switch to digital platforms. Patients' confidence in data security and service quality further increases their convenience in using this platform. Patient satisfaction built from positive experiences while interacting with the platform will encourage them to continue using the service.
INTEGRATED RISK MANAGEMENT IN HOSPITAL MANAGEMENT STRATEGY Edi Kurnawan; Farida Yuliaty; Vip Paramarta; Kosasih
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2518

Abstract

Risk management is a crucial aspect of hospital management to ensure the safety of patients, staff, and smooth operations. The implementation of integrated risk management helps hospitals identify, assess, and manage risks, both clinical and non-clinical, to minimize injuries, accidents, and financial losses. This article aims to analyze the importance of integrated risk management in hospital management strategies and identify challenges and solutions for its implementation. Based on a literature review and various case studies, it is found that the implementation of international standards such as ISO 31000 has successfully optimized risk management in hospitals, especially in dealing with operational and clinical risks. However, significant challenges are still encountered, such as the lack of professionals trained in risk management and limited supporting technology. Suggested solutions include intensive training for staff, implementation of a technology-based incident reporting system, and integrating risk management with financial processes to prevent budget discrepancies. With these measures, the hospital can increase the effectiveness of risk management, improve patient safety, and maintain optimal continuity of operations.
Co-Authors A Andini Radisya Pratiwi Afira Febriani Afira Febriani Surya Wijaya Agung Nugraha Akmal Fauzi Yudistira Almira Luthfiyanti Kosasih, Imas Siti Masitoh, Grace Angela Philips, Ida Ayu Triana Anggilia Yuliani Susanti Aris Mudiansyah Mudiansyah Asep Effendi Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Lestari Nofiyanti Azhar Affandi Bambang Agus W Bambang Widarsono Biller Panjaitan Bina Lauringga Andora Bona Ventura Feber Freitas Byan M Pratama Chevie Wirawan Cicik Khildar Rizqi Citra Salsabilla Cut Ita Erliana Dahlan Abdullah Dahrul Effendi Debie K. R. Kalalo Defi Irwansyah Deni Nurdyana Hadimin Denok Sunarsi Denok Sunarsi Denok Sunarsi Denok Sunarsi Devi Delvita Diana Damayanti Didin Saepudin Dimas Rifqi Djogo, Ony Dyah Kusuma Arnovita Eddi Supriadi Edi Kurnawan Enung Susilawati Erika Nurmartiani Erlangga, Heri Ester Krisdayanti Etty Sofia Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Fajar Wahyudi Farida Yulianty Farida Yuliati Farida Yuliati Farida Yuliati Farida Yuliaty Farida Yuliaty Farida Yuliaty Farida Yuliaty Firda Nur Laila Firda Nur Laila Firman Perkasa Yudha Fitri Rezeki Fitriana Fitriana Fitriana Fransiska Carmelia Subeno Grace Angela Philips Haddan D Haddan Dongoran Haiqal Faddel Muhammad Harto Necsen Linelejan Hayun Setiawan Hendri Andrian Hersusetiyati Hersusetiyati Heru Atmoko I Gusti Nyoman Trianantha Jaya Ida Ayu Laksmi Arnita Utari Ida Ayu Triana Imas Siti Masitoh Ine Aprianti Irawan Sugoro Ittang Somba Iyad Abdallah Al- Shreifeen Jeanny Kathleen Hartini Kahpi, Heri Sapari Kika Nawang Wulan Komara, Erwan Lia Mulyawati Loso Judijanto M Khoerudin Maria Shintya Dewi Mariati Mariati Marissa Grace Haque Marissa Grace Haque Megandhi Gusti Wardhana Mona Fandani Mutmainnah Mutmainnah Myra Cahyati Ni Desak Made Santi Diwyarthi Ni Wayan Eka Arimas Nina Risnawaty Norikazu Suzuki Nova Karlina Nur Widyana Fajrin Nurhaeni Sikki Nurjaya Nurjaya Pandu Lesmana Raden Roro Vemmi Kesumadewi Rahadian Malik Rahadian Malik Rahadian Malik Rahardian Malik Ranita Rizky Putri Regina Tirza Maindoka Rendi Maulana Retno Arienta Sari Ricky Agusiady Ridwan Ridwan Ronaldo Panggabean Rony Edward Utama Rukhiyat Rukhiyat Sayidin Rukhiyat Syahidin Rukhiyat Syahidin Rulia Rulia Rulia Rulia Rulia Ruriyansi Ruth Haryanti Santi Rimadias Santi Sandra Sedarmayanti Sedarmayanti Shandhi Abdulrahman Sobarna Kartamihardja Solhanhudi Sri Dati Octaviani Sri Rochani Sri Rochani Mulyani Sumeidi Kadarisman Sumeidi Kadarisman Suwanto Suwanto Syamsul Bahri Syamsul Bahri Tapianus Topo Taufan Nugroho Taufan Nugroho Taufan Nugroho Taufik Zulfikar Taufik Zulfikar Theodora Dona Mila Tri Utami Turmudhi, Anis Uliana Nur Melin Verolla Ayu Pradita Vip Paramarta Vip Paramarta Vip Paramarta Vip Paramarta, Sobarna Kartamihardja Vivi Avionica Widjadjanti Oetojo Widjadjanti Oetojo Widjajanti Utojo Widjajanti Utoyo Yessica Febriany Yuan Badrianto Yuana Indrawati Supriyadi Yuarini Wahyu Pertiwi Yuli Santika Magdalena Yuliarti Pasau Yuyun Yuniarsih Zaenal Aripin