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All Journal Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Administrasi dan Manajemen Pendidikan JRB-Jurnal Riset Bisnis Ekono Insentif Jurnal Soshum Insentif Journal on Education YUME : Journal of Management Jurnal Administrasi dan Manajemen Syntax Idea Dinasti International Journal of Education Management and Social Science Management Studies and Entrepreneurship Journal (MSEJ) JAMP : Jurnal Administrasi dan Manajemen Pendidikan Jurnal Ners TECHNO-SOCIO EKONOMIKA Community Development Journal: Jurnal Pengabdian Masyarakat jurnal syntax admiration Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ekonomi Efektif Jurnal Ilmiah Wahana Pendidikan Jurnal Pengabdian kepada Masyarakat Kontigensi: Jurnal Ilmiah Manajemen Jurnal Abdimas Sang Buana Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS International Journal of Science and Society (IJSOC) EKONOMIKA45 Jurnal Administrasi Bisnis Gemilang: Jurnal Manajemen dan Akuntansi e-Jurnal Apresiasi Ekonomi Kriez Academy Jurnal Inspirasi Ilmu Manajemen E-Amal: Jurnal Pengabdian Kepada Masyarakat Media Riset Bisnis Ekonomi Sains dan Terapan Malahayati International Journal of Nursing and Health Science Business and Applied Management Journal Jurnal Ekonomi, Manajemen, Akuntansi Scientific Contributions Oil and Gas INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS) INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Kosasih
Universitas Sangga Buana
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THE INFLUENCE OF MANAGEMENT INFORMATION SYSTEMS, PROCESS INNOVATION AND OPERATIONAL EFFICIENCY IN HOSPITALS Anggilia Yuliani Susanti; Vip Paramarta; Farida Yuliaty; Kosasih; Fitriana; Sri Rochani
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2529

Abstract

Hospital administration is facing increasing challenges in ensuring operational efficiency while maintaining the quality of healthcare services. The digital transformation in hospital administration, particularly through the implementation of Hospital Management Information Systems (SIMRS) and process innovations, has become a crucial strategy in improving service efficiency. SIMRS facilitates data integration, automates administrative tasks, and enhances coordination among hospital units, leading to faster and more accurate service delivery. However, its implementation faces obstacles such as limited technological infrastructure, staff readiness, and high implementation costs. Meanwhile, process innovation such as digital queue systems and automated administrative procedures, optimizes resource utilization and reduces patient waiting times. Despite these advantages, challenges like resistance to change and limited funding remain significant barriers. This study, conducted through a literature review, analyzes the relationship between SIMRS, process innovation, and hospital efficiency. The findings highlight the importance of comprehensive strategies, including policy support, staff training, and infrastructure development, to ensure effective digital transformation in hospital administration.
COLLABORATION OF HOSPITAL MANAGEMENT AND COMMUNITY IN PREVENTION OF DIABETIC RETINOPATHY: STUDY OF COMMUNITY SERVICE PROGRAM AT UNDAAN EYE HOSPITAL SURABAYA Dyah Kusuma Arnovita; Vip Paramarta; Kosasih; Fitriana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2534

Abstract

This study aims to increase public awareness of DR prevention through education, screening, and training of health cadres. The methods used in this program include health education, interactive discussion sessions, and eye screening for participants at risk. The education was conducted in three sessions with a total of 150 participants consisting of diabetes sufferers, families, and the general public. Health screening involved 70 participants to detect the possibility of DR at an early stage. In addition, 10 health cadres were trained to assist in providing education to the surrounding community. The results of the program showed an 85% increase in participants' understanding of DR prevention based on a post-education survey. Although no DR cases were found in the screening, this activity still provided benefits in increasing public awareness of the importance of routine eye examinations. Health cadre training also had a positive impact by strengthening the role of the community in ongoing education. With a community-based approach and collaboration between hospitals and the community, this program is expected to contribute to reducing the incidence of DR and improving the quality of life of diabetes sufferers.
IMPLEMENTATION OF LEAN HOSPITAL AS AN EFFORT TO IMPROVE HEALTH SERVICES IN THE EMERGENCY UNIT OF THE HOSPITAL I Gusti Nyoman Trianantha Jaya; Kosasih; Farida Yuliaty; Vip Paramarta; Fitriana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2543

Abstract

Service emergency emergency at home Sick often face​ challenge like overcrowded and false emergencies, which resulted in a decline quality service and improvement time Wait patient. Research This aiming For analyze implementation Lean Hospital as effort improvement efficiency and quality services in the Emergency Unit Emergency (ER). Lean hospital adopt principles subtraction waste includes​​​ time excessive waiting, usage​ source suboptimal power, and administrative processes that are not own mark add. Method study This use source from journal scientific, articles, books scientific, as well as guidelines House sick. Study results show that implementation lean hospital capable reduce time Wait up to 30%, increasing flow work, and optimize utilization source power that has an impact on increasing satisfaction patients and decline risk error medical. In conclusion, Lean Hospital is a approach effective management​ in increase efficiency and quality service health in the ER, as well as capable face challenge operational House the pain is getting worse complex in this modern era.
CHALLENGES AND OPPORTUNITIES IN IMPLEMENTING WORK-LIFE-BALANCE IN MSMEs: A QUALITATIVE STUDY AT RUMANGSA KOPI PONTIANAK Aris Mudiansyah Mudiansyah; Kosasih
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 2 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i2.3795

Abstract

This study explores the opportunities and challenges of implementing Work-Life Balance (WLB) in the MSME sector, using a case study at Rumangsa Kopi Pontianak. Adopting a descriptive qualitative approach, data were collected through in-depth interviews and participatory observation of part-time employees, mostly university students. Findings reveal that flexible scheduling, a familial work culture, and open communication are key enablers of WLB. Nevertheless, challenges remain, such as the absence of written SOPs, uneven workload during peak hours, and limited rest facilities. This study affirms that WLB can be adaptively implemented in MSMEs through a humanistic approach and contributes to the development of more inclusive and contextual HRM practices.
THE EFFECT OF JOB TRAINING PROGRAMS AND JOB MARKET INFORMATION ON THE JOB READINESS OF VOCATIONAL SCHOOL GRADUATES: A HUMAN RESOURCE MANAGEMENT PERSPECTIVE Nova Karlina; Kosasih
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4038

Abstract

This study aims to examine the influence of job training programs and the provision of job market information on the job readiness of Vocational High School (SMK) graduates from a human resource management perspective. Using a quantitative approach with a survey method allowed researchers to collect data from 200 SMK graduates in a specific region who had participated in job training and had access to job market information. A valid and reliable questionnaire was used as the data collection instrument and was analyzed using multiple linear regression to test the influence of each independent variable on the dependent variable, namely job readiness. The results showed that job training programs and job market information significantly and positively influenced the job readiness of SMK graduates. This finding confirms that providing training that is in line with industry needs and increasing access to job market information are important factors in improving graduates' competence and competitiveness in the workforce. This study provides strategic implications for schools, the government, and industry stakeholders in developing more effective human resource development policies and programs that are relevant to current and future job market needs
KESIAPAN SUMBER DAYA MANUSIA DALAM IMPLEMENTASI PEMANFAATAN SISTEM INFORMASI MANAJEMEN RUMAH SAKIT (SIMRS) UNTUK MENINGKATKAN EFISIENSI PELAYANAN RAWAT JALAN Ni Wayan Eka Arimas; Kosasih
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4128

Abstract

This study aims to assess the level of human resource (HR) readiness in the use of SIMRS and its implications for the efficiency of outpatient services. The research method used is a literature study by reviewing various scientific articles, books, and recent research reports relevant to the topic. The results of the review indicate that HR readiness can be categorized into three levels: low, medium, and high, with different characteristics and impacts on service quality. Hospitals with high HR readiness are characterized by adequate digital competency, managerial support, and an adaptive organizational culture, thereby reducing patient waiting times, increasing data accuracy, strengthening inter-unit coordination, and encouraging patient satisfaction. Conversely, low readiness results in slow administrative processes, a high risk of input errors, and increased resistance to change. The main obstacles identified include limited digital literacy, HR resistance, excessive workload, and minimal technical support. Recommended strategies include ongoing training, technical assistance, organizational change management, workload adjustments, and regular evaluation to ensure sustainable implementation.
THE EFFECT OF WORK-LIFE BALANCE ON EMPLOYEE ENGAGEMENT WITH JOB STRESS AS A MEDIATING VARIABLE Haiqal Faddel Muhammad; Kosasih
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4131

Abstract

This study aims to analyze the influence of work-life balance on employee engagement with job stress as a mediating variable through a literature study approach. The method used is a literature review of scientific articles, national and international journals, and relevant books published between 2019 and 2025. The selected literature focuses on the relationship between work-life balance, job stress, and employee engagement. The findings indicate that work-life balance has a significant positive effect on employee engagement. Employees who maintain a balance between personal life and work tend to be more enthusiastic, loyal, and dedicated. Conversely, job stress has a negative impact on employee engagement by reducing motivation, energy, and commitment. Furthermore, work-life balance negatively affects job stress, functioning as a protective factor that reduces stress levels. These results confirm that job stress mediates the relationship between work-life balance and employee engagement. The study provides practical implications for organizations to design policies that support employees’ work-life balance, such as flexible work arrangements, organizational support, and mental health programs, in order to enhance employee engagement and organizational sustainability.
THE EFFECT OF ORGANIZATIONAL SUPPORT, INTERNAL COMMUNICATION AND ORGANIZATIONAL CULTURE ON EMPLOYEES' WORK DISCIPLINE AT HAWARI ESSA HOSPITAL, TEGAL DISTRICT Dimas Rifqi; Haddan D; Rukhiyat; Kosasih; Vip Paramarta; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i4.4200

Abstract

All hospital employees in providing services to patients are required to have high work discipline, but in reality, there are still often problems with the lack of work discipline of hospital employees, especially at Hawari Essa Hospital, Tegal Regency. Factors that are suspected to influence the work discipline of hospital employees are due to organizational support, internal communication and organizational culture. The purpose of this study is to determine the effect of organizational support, internal communication and organizational culture on the work discipline of employees at Hawari Essa Hospital, Tegal Regency. This research method is quantitative research with data analysis techniques namely descriptive analysis. The research instrument uses a Likert scale questionnaire. The sampling technique uses purposive sampling with a sample size technique using Slovin so that the number of samples is 101 respondents. The results of this study are based on the results of the partial t test, it is known that organizational support has a positive and significant influence on employee work discipline, internal communication has a positive and significant influence on employee work discipline and organizational culture has a positive and significant influence on employee work discipline. The results of the simultaneous F test state that organizational support, internal communication and organizational culture simultaneously have a positive and significant influence on employee work discipline. Based on the test results, it means that there is an influence of organizational support, internal communication, and organizational culture on the work discipline of employees at Hawari Essa Hospital, Tegal Regency.
ANALYSIS OF IMPROVING ORGANIZATIONAL COMPETITIVENESS THROUGH IMPLEMENTATION OF SIMRS SECURITY SYSTEM IN HOSPITALS: LITERATURE REVIEW Ranita Rizky Putri; Kosasih
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i4.4201

Abstract

This literature review aims to analyze the role of Hospital Management Information System (SIMRS) security in enhancing the organizational competitiveness of hospitals in Indonesia. SIMRS has become a crucial instrument in supporting efficiency, transparency, and the quality of healthcare services. However, the growing use of electronic medical records also presents serious challenges related to patient data security and privacy. This study reviews 10 national publications issued between 2017 and 2025, focusing on SIMRS security issues. The findings reveal that the main challenges lie in weak access control, insufficient encryption, limited audit logs, and the suboptimal implementation of basic security features such as auto logout. Moreover, patient privacy aspects such as consent mechanisms, role-based access, and the principle of data minimization are rarely applied. Managerial factors, including low awareness among healthcare staff and weak internal policies, further exacerbate security risks. Overall, the success of SIMRS implementation is determined not only by technological sophistication but also by regulatory compliance, managerial commitment, and ethical awareness among healthcare workers. Strengthening SIMRS security is considered a strategic investment to enhance patient trust, strengthen hospital reputation, and support organizational competitiveness in the digital era.
THE INFLUENCE OF SERVICE QUALITY AND MEDICAL FACILITIES ON PATIENT SATISFACTION AND ITS IMPLICATIONS FOR PATIENT LOYALTY AT PULANG PISAU REGIONAL HOSPITAL, CENTRAL KALIMANTAN Santi Sandra; Kosasih; Taufan Nugroho; Farida Yuliaty; Vip Paramarta; Fitriana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4352

Abstract

This study aims to explain the quality of service, medical facilities, patient satisfaction, and patient loyalty at Pulang Pisau Regional General Hospital, Central Kalimantan, and to analyze the direct and indirect influence of service quality and medical facilities on patient satisfaction and their implications for patient loyalty. This research employed a descriptive method to map the condition of each variable and a verificative method with a quantitative approach to test research hypotheses. The findings indicate that service quality and medical facilities are categorized as good and statistically have a positive and significant influence on patient satisfaction. Partially, service quality and medical facilities significantly improve patient satisfaction, while simultaneous testing shows a synergistic interaction of both variables in predicting satisfaction. The direct path analysis reveals that only medical facilities have a significant direct effect on loyalty, while service quality requires mediation. Furthermore, the mediation analysis shows that patient satisfaction facilitates the transmission of positive effects from both variables toward loyalty, making satisfaction a bridging variable that strengthens the relationship between service quality, medical facilities, and patient loyalty. These findings indicate that patient satisfaction functions as a crucial and fundamental mediator that consolidates the contributions of service quality and medical facilities in building sustainable patient loyalty.
Co-Authors A Andini Radisya Pratiwi Afira Febriani Afira Febriani Surya Wijaya Agung Nugraha Akmal Fauzi Yudistira Almira Luthfiyanti Kosasih, Imas Siti Masitoh, Grace Angela Philips, Ida Ayu Triana Anggilia Yuliani Susanti Aris Mudiansyah Mudiansyah Asep Effendi Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Lestari Nofiyanti Azhar Affandi Bambang Agus W Bambang Widarsono Biller Panjaitan Bina Lauringga Andora Bona Ventura Feber Freitas Byan M Pratama Chevie Wirawan Cicik Khildar Rizqi Citra Salsabilla Cut Ita Erliana Dahlan Abdullah Dahrul Effendi Debie K. R. Kalalo Defi Irwansyah Deni Nurdyana Hadimin Denok Sunarsi Denok Sunarsi Denok Sunarsi Denok Sunarsi Devi Delvita Diana Damayanti Didin Saepudin Dimas Rifqi Djogo, Ony Dyah Kusuma Arnovita Eddi Supriadi Edi Kurnawan Enung Susilawati Erika Nurmartiani Erlangga, Heri Ester Krisdayanti Etty Sofia Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Fajar Wahyudi Farida Yulianty Farida Yuliati Farida Yuliati Farida Yuliati Farida Yuliaty Farida Yuliaty Farida Yuliaty Farida Yuliaty Firda Nur Laila Firda Nur Laila Firman Perkasa Yudha Fitri Rezeki Fitriana Fitriana Fitriana Fransiska Carmelia Subeno Grace Angela Philips Haddan D Haddan Dongoran Haiqal Faddel Muhammad Harto Necsen Linelejan Hayun Setiawan Hendri Andrian Hersusetiyati Hersusetiyati Heru Atmoko I Gusti Nyoman Trianantha Jaya Ida Ayu Laksmi Arnita Utari Ida Ayu Triana Imas Siti Masitoh Ine Aprianti Irawan Sugoro Ittang Somba Iyad Abdallah Al- Shreifeen Jeanny Kathleen Hartini Kahpi, Heri Sapari Kika Nawang Wulan Komara, Erwan Lia Mulyawati Loso Judijanto M Khoerudin Maria Shintya Dewi Mariati Mariati Marissa Grace Haque Marissa Grace Haque Megandhi Gusti Wardhana Mona Fandani Mutmainnah Mutmainnah Myra Cahyati Ni Desak Made Santi Diwyarthi Ni Wayan Eka Arimas Nina Risnawaty Norikazu Suzuki Nova Karlina Nur Widyana Fajrin Nurhaeni Sikki Nurjaya Nurjaya Pandu Lesmana Raden Roro Vemmi Kesumadewi Rahadian Malik Rahadian Malik Rahadian Malik Rahardian Malik Ranita Rizky Putri Regina Tirza Maindoka Rendi Maulana Retno Arienta Sari Ricky Agusiady Ridwan Ridwan Ronaldo Panggabean Rony Edward Utama Rukhiyat Rukhiyat Sayidin Rukhiyat Syahidin Rukhiyat Syahidin Rulia Rulia Rulia Rulia Rulia Ruriyansi Ruth Haryanti Santi Rimadias Santi Sandra Sedarmayanti Sedarmayanti Shandhi Abdulrahman Sobarna Kartamihardja Solhanhudi Sri Dati Octaviani Sri Rochani Sri Rochani Mulyani Sumeidi Kadarisman Sumeidi Kadarisman Suwanto Suwanto Syamsul Bahri Syamsul Bahri Tapianus Topo Taufan Nugroho Taufan Nugroho Taufan Nugroho Taufik Zulfikar Taufik Zulfikar Theodora Dona Mila Tri Utami Turmudhi, Anis Uliana Nur Melin Verolla Ayu Pradita Vip Paramarta Vip Paramarta Vip Paramarta Vip Paramarta, Sobarna Kartamihardja Vivi Avionica Widjadjanti Oetojo Widjadjanti Oetojo Widjajanti Utojo Widjajanti Utoyo Yessica Febriany Yuan Badrianto Yuana Indrawati Supriyadi Yuarini Wahyu Pertiwi Yuli Santika Magdalena Yuliarti Pasau Yuyun Yuniarsih Zaenal Aripin