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All Journal Jurnal Manajemen dan Organisasi JURNAL ECONOMIA Jurnal Fakultas Ekonomi : OPTIMAL Jurnal Ekonomi : Journal of Economic Kinerja Jurnal Ilmu Komunikasi Journal The Winners Assets : Jurnal Ekonomi, Manajemen dan Akuntansi Dia: Jurnal Administrasi Publik JAM : Jurnal Aplikasi Manajemen Jurnal Ilmiah Manajemen dan Bisnis (JIMB) Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Jurnal Universitas Paramadina IJBE (Integrated Journal of Business and Economics) International Research Journal of Business Studies (E-Journal) Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Pengabdian Pada Masyarakat Jurnal Teknik Industri : Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri SRIWIJAYA INTERNATIONAL JOURNAL OF DYNAMIC ECONOMICS AND BUSINESS Journal of Economic, Bussines and Accounting (COSTING) Jurnal Organisasi Dan Manajemen IJEBD (International Journal Of Entrepreneurship And Business Development) SEEIJ (Social Economics and Ecology International Journal) The Management Journal of Binaniaga JURNAL EKONOMI PENDIDIKAN DAN KEWIRAUSAHAAN JURNAL PENDIDIKAN TAMBUSAI JURNAL MANAJEMEN (EDISI ELEKTRONIK) JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS EQIEN - JURNAL EKONOMI DAN BISNIS Jurnal Ilmiah Mandala Education (JIME) JISIP: Jurnal Ilmu Sosial dan Pendidikan MABIS: Manajemen dan Bisnis Procuratio : Jurnal Ilmiah Manajemen Jurnal Ilmiah Manajemen dan Bisnis Syntax Idea Journal of Economics, Business, and Government Challenges Jurnal Pendidikan Manajemen Perkantoran (JPManper) Journal of Research in Business, Economics, and Education Ilomata International Journal of Management Emerging Markets : Business and Management Studies Journal BASKARA: Journal of Business and Entrepreneurship MANDAR: Management Development and Applied Research Journal Open Access Indonesia Journal of Social Sciences JBMR: Journal of Business and Management Review Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Ilomata International Journal of Management Quantitative Economics and Management Studies Jurnal Dharma Bhakti Ekuitas International Journal of Business, Law, and Education Management and Accounting Expose Daengku: Journal of Humanities and Social Sciences Innovation Open Access Indonesia Journal of Social Sciences Journal of Economics and Business Letters International Journal of Applied Finance and Business Studies Jurnal Locus Penelitian dan Pengabdian Husnayain Business Review Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) Jurnal Ekonomi Lembaga Layanan Pendidikan Tinggi Wilayah I Indonesian Management and Accounting Research JURNAL MUARA PENDIDIKAN Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Room of Civil Society Development IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa Priviet Social Sciences Journal Carmin: Journal of Community Service Jurnal Pengabdian Masyarakat (Jupemas) Kreativasi: Journal of Community Empowerment International Research Journal of Business Studies Room of Civil Social Development Research In Management and Accounting (RIMA)
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Articles

Customer Satisfaction, Revisit Intention and Promoting Ferry Transportation Hafiludin Usman; Andhik Kanitra; Anita Maharani
Journal of Business and Management Review Vol. 1 No. 3 (2020): (Issue-September)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr13.362020

Abstract

This study aims to prove the research model about the relationship between customer satisfaction, revisit intention and words of mouth. The literature review used begins with marketing management, then the dynamics between the variables raised. The research method chosen is a quantitative approach; the object of this research is at the Hunimua-Waipirit port, Maluku, Indonesia, and with a research sample of 75 people, then analyzed using SMART PLS. The results obtained indicate that customer satisfaction, words of mouth and revisit intention are related to one another. Customer satisfaction will affect revisit intention, customer satisfaction will affect words of mouth, and words of mouth affect revisit intention.
The Impact of Career Development, Work-Family Conflict, and Job Satisfaction on Millennials’ Turnover Intention in Banking Industry Shirley Elian; Cindy Diva Paramitha; Hendra Gunawan; Anita Maharani
Journal of Business and Management Review Vol. 1 No. 4 (2020): (Issue-October)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr14.422020

Abstract

With a strong domination of the Millennials generation in the workforce, they become one of the key holders in the success of the organisation and the economy. Their behaviour of working short tenure and job-hop worries many organisations as this halt the organisations’ growth, performance and productivity while also incurring extra costs. Banking sector is known to have a high turnover rate and has been lacking in the number of talents which delays their implementation on key strategic initiatives. It becomes important to study the factor influencing the Millennials turnover rate. This study aims to measure the influence of Career Development (CD), Work-family Conflict (WFC), and Job Satisfaction (JS) on Millennials Turnover Intention (TI) in Indonesia’s banking industry. A quantitative research is conducted among Indonesia's Millennials banking employees and data were analysed using PLS-SEM. The result shows that Work-family Conflict has a significant positive direct impact on Turnover Intention. Job Satisfaction is also observed to have a significant negative direct impact towards Turnover Intention. Interestingly, Career Development has no direct significant impact on Turnover Intention unless it is mediated by Job Satisfaction. However, Work-family Conflict has no effect on Turnover Intention if it is mediated by Job Satisfaction. Additionally, this research provides academic and practical implications on how to manage these Millennials to reduce Turnover Intention in the banking industry which could lead to an actual turnover.
The Effect of Perceived Usefulness and Perceived Ease of Use on the Technology Acceptance Model to Use Online Travel Agency Adi Wicaksono; Anita Maharani
Journal of Business and Management Review Vol. 1 No. 5 (2020): (Issue-November)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr15.502020

Abstract

Perceived Usefulness (PU) and Perceived Ease of Use (PEU) are factors that can affecting Behavioural Intention (BI) in the Technology Acceptance Model (TAM). This study aims to determine the effect of PU and PEU on BI of PT XYZ users. This research is a non-experimental study using quantitative methods and a random sampling technique. Data were collected through a questionnaire and processed using Statistical Product and Service Solution (SPSS) with a version of 22.00. There were 80 participants in the research, divided into 58 participants who were PT XYZ users and 22 other participants who had never used PT XYZ. The results showed that there was a significant effect of PU and PEU on BI with a value of F = 95.483, R2 = 0.713, and p = 0.000 < 0.05. The contribution of PU and PEU to PEU was 71.3%. Then, partially PU contributed 62.4% and PEU contributed 68.9% to BI. Thus, it can be concluded that for PT XYZ users, the effect of PEU is greater than PU.
Measuring Factor Affecting Indonesia’s Seafarers Retention Christopher Samosir; Anita Maharani; Muchlis Burhanuddin
Journal of Business and Management Review Vol. 2 No. 7 (2021): (Issue-July)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr27.1842021

Abstract

The purpose of this study was to determine the extent to which human resource management contributes to employee retention. This study refers to concepts related to human resource management and several studies that show the factors influenced by employee retention. This research approach is quantitative, with the research subjects are employees who work in the sea crossing business. Based on the research results on marine employees of the company, the managerial implications intended for companies engaged in sea crossing services are that there is an influence of placement, compensation, and corporate culture variables on employee retention, which has a positive and significant effect. From the research results, corporate culture is not a moderator of placement and compensation variables on retention, so companies need to re-assure other variables that strongly influence the weak relationship between variables that can increase employee retention.
From Bottom to Top: Challenge on Formulating New Value Blueprint Anita Maharani; Harry Sutanto; Synthia Atas Sari; Dianti Arudi
Jurnal Pengabdian Pada Masyarakat Vol 4 No 3 (2019)
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (452.598 KB) | DOI: 10.30653/002.201943.148

Abstract

This paper aims to disseminate an experiential report of a program conducted for Mitsubishi Pet Film Indonesia (MFI) to change the organization. The company asked us to develop both blueprint report and visual guidance report and disseminate it through nine workshops conducted to Change Agent (CA). We as consultant work together with the company to determine Change Agent, through Focus Group Discussion within 70 employees chosen by the company, then selected 25 out of 70 who then become the Change Agent. We implement John P. Kotter, known as Kotter’s 8 Step Change Model during the process, both us and the company realize that although change process has been made, it would not place any effect until a post Majeure event. By one event, when there was a fire in one of the company’s installation, Change Agents were trained to implement change as the company hoped it.
Praktik Konsultasi Pengelolaan Sumber Daya Manusia di PT. Borlindo Mandiri Jaya Agatha Puji Selvira Pratiwi; Aldian Nur; Anita Maharani
Jurnal Pengabdian Pada Masyarakat Vol 6 No 2 (2021)
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/002.202162.559

Abstract

PRACTICE OF HUMAN RESOURCE MANAGEMENT CONSULTING AT PT. BORLINDO MANDIRI JAYA. The purpose of writing this paper is to describe the report on consultative activities as part of community service activities carried out by students in the S2 program to automotive companies in Makassar. The company that is a client is a company that feels there is a problem in the scope of human resource management. The approach taken in community service activities is consultative, where students act as consultants and provide suggestions on what companies should do. The writing method is also used to support this activity, and in this case, the writer uses a survey approach whose purpose is to see a description of employee perceptions about organizational commitment and desire to leave the company. The results obtained are employee perceptions of organizational commitment and the desire to get out quite well, and the authors propose several things that can be pursued by the company.
Factors affecting Total Quality Management Implementation on Service Industry: A Systematic Literature Review Chandra Hosen; Ardhianiswari Diah Ekawati; Anita Maharani
JTI: Jurnal Teknik Industri Vol 7, No 2 (2021): DESEMBER 2021
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/jti.v7i2.14408

Abstract

Companies in the service industry are trying to make changes to meet the needs of the company and the needs of customers. Over the last few years, Total Quality Management has been developed and is one way to provide various changes in improving the quality of relationships with consumers. The purpose of this research is to find out what factors influence the implementation of Total Quality Management in the service industry using a systematic literature review (SLR). Search databases and article sources using the Harzing's Publish or Perish application. Database sources vary from Science Direct, Emerald, Springer, SSRN Papers, Growing Science, Cogentoa, Research Gate and Academia. Meanwhile, the keyword to search the database is Total Quality Management and Service Industry. After the SLR process was carried out to the previous studies that fulfill criteria of the keywords, there were 5 factors that were mentioned the most in almost all studies: top management commitment, continuous improvement, focus on customers, training and education as well as employee management and involvement.
Factors Affecting Safety Performance: Case Study At Pt Pamapersada Nusantara Muhammad Nabawi; A Izzuddin Abdissalam; Anita Maharani; Lidya Lidya
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (588.569 KB) | DOI: 10.29138/ijebd.v4i3.1384

Abstract

Purpose: The purpose of this study is to see the impact that safety performance can have on technical competencies, non-technical competencies, technical training and non-technical training Design/methodology/approach: The research method referred to in this study is quantitative research, and the object of this research is PT. Pamapersada Nusantara, further using 89 respondents as a research sample, refers to the structural equational modelling model. Findings: The results showed that the respondents considered that technical training had nothing to do with safety performance, while other hypotheses were proven. Research limitations/implications: Although we found that technical competency and non-technical competency influence safety performance, it still need further exploration in order to explore other factors that influence safety performance; also, there will be a necessity for research to explore within mining companies Practical implications: The managerial implication of this research is that the company can evaluate the technical training implemented, which is related to the readiness of the instructor, the implementation of classroom learning activities, simulator activities, field practice activities, the content of the material following the training objectives, and the benefits felt by employees who have attended technical training. Originality/value: This paper originated from exploring within one particular mining company Paper type: Research Paper
Will Employer Branding Through Exploring Dynamics Between Organizational Learning, Organizational Culture and Employee Wellbeing? Anita Maharani; Andi Maulana; Dovi Kurniawan; Yozef Yozef
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 4 (2021): July 2021
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (371.057 KB) | DOI: 10.29138/ijebd.v4i4.1437

Abstract

Purpose: This study aimed to see how well-formulated organizational learning, organizational culture, and employee well-being impact better employer branding. The literature used to help build this research model is through concepts related to the four aforementioned variables. Design/methodology/approach: This study uses a quantitative research approach, distributing surveys for data collection and conducting analysis with a structural model approach Findings: The results obtained from this study are that employer branding is driven by organizational culture and employee well-being, while organizational learning does not affect it. Research limitations/implications: This research need more exploration due to the research object Practical implications: The implication of this research may show insights from employee’s perspectives on employer branding. Originality/value: This paper was conducted based on research of organizational learning, organizational culture, and employer branding Paper type: Research paper
Pembelajaran dari Ekspektasi Calon Pengguna Aplikasi Layanan Co-Working Space di Badan Usaha Milik Negara Guntur Wahyuni Ratnanto; Rahadi Manumayangsa; Renaldi Renaldi; Anita Maharani
Jurnal Pendidikan Tambusai Vol. 6 No. 2 (2022): Agustus 2022
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (227.566 KB) | DOI: 10.31004/jptam.v6i2.4186

Abstract

Tujuan dari dilakukannya penelitian ini adalah untuk mempelajari cara pandang calon pengguna aplikasi co-working space menggunakan model penerimaan teknologi dan pendekatan perilaku berencana dari Ajzen. Pustaka yang diacu dalam penelitian ini adalah konsep-konsep yang relevan untuk mengilustrasikan tujuan penelitian, yakni terkait konsep perilaku dan konsep penerimaan teknologi. Penelitian ini menggunakan pendekatan kuantitatif, dengan populasi yang diketahui, dan sampel yang , namun sampel diasumsikan memenuhi kriteria sampel secara teoretis, pengumpulan data dilakukan dengan cara menyebarkan kuesioner, dan data yang diperoleh diolah menggunakan teknik analisis partial least square. Hasil penelitian ini menunjukkan bahwa ada persepsi kemudahan penggunaan tidak memiliki pengaruh positif terhadap persepsi kegunaan, demikian juga tentang persepsi perilaku yang dikendalikan tidak berpengaruh positif terhadap niatan berperilaku di kalangan calon pengguna aplikasi. Penelitian ini memiliki implikasi bahwa cara pandang yang dimiliki oleh calon pengguna aplikasi co-working space adalah, persepsi kemudahan penggunaan, persepsi kenyamanan, persepsi kegunaan dapat memberikan pengaruh terhadap niat untuk menggunakan
Co-Authors A Izzuddin Abdissalam Abidin, Moch. Zaenal Achmad Fauzi Achmad Rizky Nevianto Adhityatama, Gemerlang Adi Wicaksono Adrial, Fikry Agatha Puji Selvira Pratiwi Agum Damaris Agustania, Virgitha Isanda Ahmad Ulin Nuha Aisyah, Dira Agusti Aji Surya Wicaksono, Gregorius Ake Wihadanto Akmal Maulidina Aldian Nur Alfikalia Alfikalia Alfikalia, Alfikalia Alghani, Alghani Alim, Abdul Malik Amelia, Roza Amelia, Windharti Ami Pujiwati Andhik Kanitra Andi Maulana Angga Pradika, Alfian Angka Wijaya, Yoga Antonius Soelistyo Nugroho Ardhianiswari Diah Ekawati, Ardhianiswari Diah Aritonang, Janice Abigail Ariyani, Ida Ariyantini, Dianita Arshy Prodyanatasari Artabella Kurniawati, Wanda Asmoro, Rizki Dwi Cahyo Galang Athiyyah Audy Thuda Ayu Shinta Devi, RR Melanie Azizah, Hasna Bakti, Dhani Waluyo Bambang Agus Sulistyono Berlian, Christian Wahyu Budiman, Rahmat Cahyadi, Claudia Chandra Hosen Christopher Samosir Cindy Diva Paramitha Cut Azyya Triatsari Damayanti, Shinta Darjat Sudrajat, Darjat Dedi Heriyanto Devi Damayanti Dewi Tamara Diah, Rima Dwi Nora Diani Indah Dianthy Kusardi Dianti Arudi Dovi Kurniawan Elizabeth Linggawati Elmarian Haessel Ema Suryani Ema Suryani Endah Riana, Kurnia Endi Rekarti, Endi Etty Puji Lestari Fahrudi, Rudi Fiantini, Rosalina Fitri Yanni Galih Rakadya Gemerlang Adhityatama Ginta Ginting, Ginta Guntur Wahyuni Ratnanto Gustari, Mugi Hadi, Umar Hafiludin Usman Hafis Sjahrul Iwan Hakim, Zainal Hanafi Hanafi Harry Sutanto Hendra Gunawan Hendrian Hendrian, Hendrian Hendro Yuliantoro Heri Iswandi Heriani Heriani, Heriani Hidayah, Zainur Hidayat, Fadhillah Syarief Ignasius, Ervan Iin Mayasari Inayah Alfatihah Inge Monica Intan, Salsabila Irene Teresa Rebecca Irene Teresa Rebecca Hutabarat Iskandar, Amir Iwan, Hafis Sjahrul Iyus Wiadi Juliansyah, Didi Junaedi Junaedi Junita Sari Kariza, Nadya Kartasasmita, Wanda Ginanjar Kartasunjaya, Tammy Kathlia Kemal Riadsyah Kharisma, Dahniar Widya Kinanti, Lintang Kresentia Stefanie Kurnadi, Kurnadi Kurniawan, Iman Kusardi, Dianthy Kusnani Sita Handayu Liantama, Kawai Satria Lidya Lidya Limios, Bob Linda Linda Luki Setiawan Suardi Luthfiah Effendi, Salsabila Made Sasanti, Ni Magya Ramadhania Putri, Magya Ramadhania Mahlani, Siti Afifah Mandalahi, Santa Hosiana Manumayangsa, Rahadi Margareta, Ananda Maya Maria, Maya Marlika, Selvia Marsida, Refki Marwan Marwan Maulidina, Akmal Mawarni, Gesi Meirani Harsasi Mery Noviyanti Meutia, Meutia Mubarok, Aulia Achyar Muchlis Burhanuddin Mufid Rosichin Muhammad Indrik Muhammad Miftahul Amri Muhammad Nabawi Muhammad Nurman Syukur Muhammad Zulkarnain Anwar Mulianita, Deniza Mur Adi Setijoutomo Murti, Lita Indira Nasra, Gita Nicky Prasada Gayatri, Ni Cening Nikolas Fajar Wuryaningrat Nikolas Fajar Wuryaningrat Ni’Am, M Miftachun Norhidayat Norhidayat, Norhidayat Nugraha, Hindy Satya Nur Fitroh, Muhammad Oky Fardiyono P. Laya Agustin Pandu, Thenry Linda Sharron Permana Putra, Indradi Tiyas Persada, Satrio Bangun Phelia, Anisya Pornomo, Harry Pragiwaksana, Angilbert Enggar Pramesti Cahyani, Diah Prasanti, Tiara Afifah Prasetya, Muhammad Azka Prasetyo, Fahmi Dwi Primanda, Lea Tarissha Pringgodigdo, Cipto Adi Priyadi, Ilham Penta Priyahutama, Indra Puteri Rozyanti, Amanda Putrilestari, Rianti Rafli, Muhammad Rahadi Manumayangsa Ramata , Pranidana Ratnanto, Guntur Wahyuni Rebecca, Irene Teresa Renaldi Renaldi Renaldi Renaldi Renando Meiko Putra Riana, Kurnia Endah Rini S. Pramono Robertus Romario Roza Amelia RR Melanie Ayu Shinta Devi Rusmayadi, Oki Samijo, Samijo Sanjaya, Roni Putra Saptaprasetya, Eka Panji Saptowinarno, Bambang Satria, Dicky Savitri, Nilasari Sekar Wulan Prasetyaningtyas Shine Pintor Siolemba Patiro Shirley Elian Siallagan, Asihon Simanullang, Eirene Debora Sri Fitriani, Sri Srikandi, Anggara Bakti Stefanie, Kresentia Subagya Subagya, Subagya Sudirman Widhy Sugeng Widodo Sulaikah, Sulaikah Suroyo Gino Suwargo, Nixon Suyoto Suyoto Synthia Atas Sari Syukur, Muhammad Nurman Tamba, Novel Bornok Laurensius Tri Utami , Nurulita Purna Triyanti Triyanti Uli, Soraya Diana Umar Hadi Valensius Alvin Mulia Wahyu Bagus Rilo Wanda Ginanjar Kartasasmita Wardati, Nabila Tsaniyah Kesuma Widhy Firmansyah Widuri Supriatna Winata, Nodi Wirawan, Yosia Kefas Wirma Yuliana Worabay, Errick Xuan, Nie Yokung, Laurencia Bernadette Yozef Yozef Yuanita, Merina Yuanna, Destin YudhiAlfikalia . Zulkarnain Zulkarnain