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Muhammad Sabir
UIN Alauddin Makassar, Jl. Sultan Alauddin 63 Makassar
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Journal : Riau Law Journal

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The Effectiveness of the Implementation of Administrative Sanctions in Consumer Dispute Resolution in the E-Commerce Era under the Consumer Protection Law Umar, Nurifana; Pujayanti, Luh Putu Vera Astri; Sabir, Muhammad; Kairuddin; Kasim, Aksah
Riau Law Journal Vol. 9 No. 1 (2025): Riau Law Journal
Publisher : Fakultas Hukum Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30652/rlj.9.1.73-87

Abstract

The evolution of e-commerce due to digital transformation has introduced new issues in consumer protection, particularly concerning the efficacy of administrative penalties against digital enterprises. The primary issue in this study pertains to the ineffectiveness of administrative sanctions as stipulated in Law Number 8 of 1999 regarding Consumer Protection (UUPK), which remains anchored in the conventional transaction paradigm and has not adequately addressed cross-border and anonymous e-commerce practices. The objective of this research is to conduct a legal analysis of the efficacy of examine administrative punishments within the digital consumer protection framework, highlight normative and institutional obstacles to its execution, and propose alternative legislative changes for responsiveness. The methodology used is normative legal research using a regulatory and conceptual framework, supplemented by a study of secondary literature. The study's findings suggest the need to revise legislative regulations and enhance institutions by creating a digital oversight authority and developing a technology-driven integrated supervisory system. This change is crucial for guaranteeing legal stability and robust protection for consumers in the digital commerce age.
Co-Authors Ab, Fitrawati Achmad Musyahid Idrus, Achmad Musyahid ADITYA MURTILAKSONO Adiwena, Muh Ahmad Yani Akadira, Tora Akhmad Akhmad Al Imran, Hamzah Alimuddin Alvino, Guntur Aminuyati Amiruddin Amiruddin Anas, Muh Fauzi Anggara, Ary Ansar Ansar Anshar Aprianto, Muchammad Chusnan Aqsa, Muh Nur Arafah, M. Arifuddin Ahmad, Arifuddin Aris Aris Asrawati Sofyan Asrinawaty, Andi Nur Asykur, Muamar Cahyani, A. Intan Ch. Mamuaya, Nova Darussalam, Andi Dela, Brigita Elvi Susanti Syam Eva Desembrianita Fathurrahman, Rezki Amalia Haq, Muhammad Sabilil Has, Nisaul Haq Bintu Herman, Andi Hudayanti, Sri Ibrahim Kamaruddin Ilyas, Abustani Irwan, Islamiah Jamaluddin Jamaluddin Judijanto, Loso Jumrawati, Jumrawati Jusmiarti Kairuddin Kairuddin . Kasim, Aksah Khalik, Subehan Leila Mona Ganiem Maesar, Alman Rezkiawan Maidin, Andi M Rusdi Mannan, Khaerul Marwah Limpo Muh. Akbar Fhad Syahril Muhammad Natsir Muhammadiyah Amin Muis, Andi Abd Mustawakkal, Mustawakkal mutmainah, iin Mutmainnah, Iin Novilia, Fitri Nur, Agussalim Nuraeni L Rapi Nurdin Nurdin Nurifana Umar Nurul Chairiyah Nurul Huda Pasande, Jhon Franklin Prayudi Pujayanti, Luh Putu Vera Astri Putera, Wahyudi Putri, Angelina Atika Rajamemang Rajamemang Ramli Ramli Rantesalu, Agustina Renyut, Johana Vanesha Lushe Ressy Dwiyanti Riduan, Akhmad Risa Juliadilla Ruhilawati, Ruhilawati Salpiana, Salpiana Sandi Saputra, Iswandy Rani Sari, Efti Novita Sembiring, Harianta setiawati, rahmi Sirajuddin Saleh Sjam, Muh. Adam Sri Devi, Sri Sri Wulandari Sri Wulandari Wulandari, Sri Wulandari Sujarwo Sujarwo Sumantri, Annisa Putri Sunardi Purwanda Surbakti, Rudy Syafaruddin Syamsuri, Andi Makbul TAMRIN ABDULLAH Thamrin, Suleha Tijjang, Bakhtiar Tirta Yoga Tobias Duha Ulmi Q, Andi Tenri Vivit Rosmayanti Wahda, Nur Aqiqah Wiwin Wiwin, Wiwin Yamtana Yamtana, Yamtana Yunus, Muhammad Kemal