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Journal : E-JRM

Implementasi Business Intelligence Guna Meningkatkan Loyalitas Dan Kepuasan Pelanggan Pada Aplikasi Ojek Online Renaldo Wildan firmansyah; Jeni Susyanti; Eris Dianawati
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 18 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The phenomenon of online ojek is already endemic in Indonesia. The presence of mobile applications that sell online transportation services, changes the way people order transportation modes easily and quickly, simply by using a smartphone device. Business intelligence at the online ojek company itself, namely implementing the big data concept, this is done because online ojek always get a lot of historical data, it is necessary to know that this must be read quickly and carefully. This study aims to determine the effect of implementing business intelligence on online ojek applications to increase customer loyalty and customer satisfaction. This study uses a non-probability sampling method with a purposive sampling technique. Determination of the number of samples using the Slovin formula which obtained 91 respondents. The respondents are university students and students at the Faculty of Economics and Business, the Islamic University of Malang who use an online ojek application. Simple linear regression analysis was used to evaluate the causal model through SPSS 26. The results of this study found that business intelligence had a significant and positive effect on increasing customer loyalty and customer satisfaction. Keywords: Business Intelligence, Customer Loyalty, Customer Satisfaction.
ANALISA KINERJA KEUANGAN PERUSAHAAN REAL ESTATE DAN PROPERTY SEBELUM DAN SELAMA DIBERLAKUKANNYA PP NO.34 TAHUN 2016 Mar’atus Solikhah; Jeni Susyanti; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 07 No. 03 Februari 2018
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACTFinancial Performance Analysis Of Real Estate And PropertyCompanies Before And During The Implementation Of Pp No.34 Of 2016 The purpose of this study is to know and analyze whether there are differences in the financial performance of real estate companies and property before and during the enactment of PP No.34 of 2016. Comparative method is used in this study. The sample selection used purposive sampling method, so that the selected sample amounted to 40 companies. The method in collecting research data is documentation. And Paired Samples T Test technique for hypothesis testing. Based on the results of research that has been done on the real estate and property company proves that after hypothesis testing by using Paired Samples Analysis T Test, the results of differences in the variable Net Profit Samples (NPM) and Assets Turnover (AT) while the variable Current Ratio (CR), QuickRatio (QR), Debt To Equity Ratio (DER), Return On Assets (ROA) and Return OnEquity (ROE) did not occur significantly. These results have proven that after the new policy is still in transition during the enactment of PP No.34 of 2016 and still in the adjustment. Therefore, it has not been totally unevenly improving its financial performance against real estate and property companies.Keywords: Financial Performance, Corporate Income Tax, PP No.34 of 2016,real estate and property, Paired Samples T
ANALISIS PENGARUH TINGKAT RELIGIUSITAS, PENGETAHUAN DAN LINGKUNGAN SOSIAL TERHADAP MINAT MENABUNG MAHASISWA DI BANK SYARIAH KOTA MALANG (STUDI KASUS PADA MAHASISWA BANYUWANGI DI KOTA MALANG) Nur’aini Ika Ramadhani; Jeni Susyanti; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 8 No. 19 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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ABTRACKThis study aims to analyze the effect of the level of religiosity, knowledge and social environment on the interest in saving students in Malang city. This research was held in Malang city. The sampling technique used was simple random sampling technique. Respondents in this study were Banyuwangi students in Malang city with a total of 90 respondents from 927 students. This research is quantitative research and the method of data analysis used multiple linear regression. The results of this study indicated that partially the variable religiosity, knowledge has a significant effect on students 'interest in saving in Islamic banks, while the social environment variables have a positive and insignificant effect on students' interest in saving in Malang city Islamic banks. Simultaneously the variables of religiosity, knowledge and social environment have a significant effect on students' saving interest in Islamic banks at a significance level of less than 0.05 or 5%Keywords: level of religiosity, knowledge, social environment, interest in saving
Pengaruh Persepsi Kemudahan Penggunaan, Efektivitas Dan Risiko Terhadap Minat Bertransaksi Menggunakan Aplikasi Brimo Di Bank Bri Cabang Martadinata Malang Tahun 2016- 2022 Nindya Cahyaningrum; Jeni Susyanti; Ety Saraswati
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract Behavior is carried out based on someone's desire, which makes someone interested in doing it. During the transaction process, to measure a person's level of interest in performing certain behaviors, the transaction is part of the interest in the transaction that will be carried out. In this study, interest in use is influenced by several factors, namely effectiveness and risk, as well as perceptions of convenience for users. This study aims to determine how users influenced perceived ease of use, the risk, and the effectiveness of interest in using financial technology (fintech), which is measured partially and simultaneously. Explanatory or explanatory research is the type of research in this study, conducted in January 2021-2022 with a total sample of 110 BRI Bank customers. Multiple linear regression analysis is the data analysis used in this study. The results of the research in this study are: 1) There is a simultaneous influence on perceptions of ease of use on interest, 2) There is a positive and significant influence on interest and perception of ease of use, 3) There is a positive and significant influence on effectiveness and interest, 4) There is a positive and significant effect on risk on interest. Keywords : Effectiveness, Risk, Interest, Perception of Ease, Fintech 
ANALISIS KINERJA KEUANGAN DAN CORPORATE SOCIAL RESPONSIBILITY (CSR) TERHADAP NILAI PERUSAHAAN PADA BANK GO PUBLIC Irhamna Arma atush; Jeni Susyanti; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 14 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACT The research conducted is about the analysis of financial performance and corporate social responsibility (CSR) on the value of the company at banks in Malang. The purpose of this study is to determine the influence of financial performance and CSR on the value of banking companies partially or simultaneously. The independent variable in this study is the financial performance measured using ROA, ROE, and NPM as well as corporate social responsibility (CSR) variables. While the dependent variable is the value of a banking company. There are 15 banking companies in Malang, 9 of which are used as research samples with financial statements of banking companies in 2016 - 2018. The analysis used is multiple linear regression analysis and several tests, including classic assumption tests (normality, multicollinearity, autocorrelation, and heteroscedasticity) and hypothesis testing (t test and F test). The results of this study mention financial performance (ROA, ROE, NPM) does not have an influence either partially or simultaneously on the value of banking companies. Corporate social responsibility (CSR) has no influence on the value of the company either partially or simultaneously.Keywords: ROA, ROE, NPM, CSR, and company value.
Pengaruh Sikap Wajib Pajak, Kesadaran Wajib Pajak, Dan Pengetahuan Perpajakan Terhadap Kepatuhan Wajib Pajak Orang Pribadi Pada Pelaku Ekonomi Kreatif Sub Sektor Fashion Di Kota Batu Merinda Yuanita Yustikasari; Jeni Susyanti; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 09. No. 09. Februari 2020
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThis study aims to determine the effect of partial and simultaneous variables of the attitude of taxpayers, taxpayers awareness, and tax knowledge on individual taxpayer compliance on the creative economy actors in the fashion sub sector in Batu City. The data analysis technique used in this study is multiple linier regression analysis. The sample size used was 82 respondents with a total population of 468 SMEs in the fashion sub sector in Batu City registered at a Batu City Cooperative, Micro Business and Trade Office. The results of this study indicate that partially the attitude of taxpayer attitudes has a positive and significant effect on taxpayer compliance. Awareness of taxpayers no significant effect on taxpayer compliance. Knowledge of taxation has a positive and significant effect on taxpayer compliance. Simultaneously variable attitude of taxpayer, taxpayer awareness, and tax knowledge have a positive and significant effect on taxpayer compliance of individual taxpayers of the creative economy actors in the fashion sub sector in Batu City.  Keywords: Attitudes of taxpayers, taxpayer awareness, tax knowledge, and taxpayer compliance  
Pengaruh Selebgram Endorsement Dan Media Sosial Instagram Sebagai Media Promosi Untuk Meningkatkan Minat Beli Produk Make Over (Studi kasus pada remaja di Kota Malang) Adis Fransiska Romadhon; Jeni Susyanti; Achmad Agus Priyono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 02 Agustus 2022
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThis research was conducted in Malang City. The type of research used is explanatory research with a quantitative approach. The purpose of this study was to determine the effect of endorsements and Instagram on buying interest. The independent variables used are endorsement and instagram, while the dependent variable is buying interest. The sample used in this study were 80 respondents who were consumers of Make Over products. Data collection techniques using a questionnaire. The analytical method used is the instrument test, multiple linear regression analysis, classical assumption test, determination test, f test and t test using SPSS 16.0 computer software for data processing. The results of this study indicate that endorsement has an effect on buying interest, and Instagram has an effect on buying interest. Endorsements and Instagram simultaneously affect buying interest. Keywords: Endorsement, Instagram and Buying Interest
Pengaruh Literasi Keuangan, Akses Permodalan Dan Penggunaan Fintech Terhadap Kinerja Umkm Di Kota Batu Pada Masa Pandemi Covid-19 Diana Putri Oktarini; Jeni Susyanti; Nurhidayah Nurhidayah
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 20 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThe purpose of this study was to determine and analyze financial literacy, access to capital and the use of Fintech on the performance of MSMEs in Batu City during the COVID-19 pandemic. The type of research used in this research is explanatory research with a quantitative approach. The data sources used in this research are primary and secondary data. The population used in this study was 93 MSME actors in Batu City, the culinary sub-sector based on data from the Batu City PLUT in 2021. The sampling technique used in this study was Non-probability sampling with a census/total sampling technique. So that all the population in this study becomes the sample that will be used. The results of this study indicate that partially the financial literacy variable affects the performance of MSMEs, the access to capital variable does not affect the performance of MSMEs, and the variable use of FinTech affects the performance of MSMEs. Keyword : Access to Capital, Financial Literacy, MSME Performance, Use of Fintech
ANALISIS PERBANDINGAN KINERJA KEUANGAN PERUSAHAAN TELEKOMUNIKASI YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI) PERIODE 2014-2017 (Studi Kasus pada PT. Xl Axiata Tbk dan PT. Indosat Tbk) Afriadin Afriadin; Jeni Susyanti; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 08. No. 03. Februari 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTThe company was established as a business that aims to obtain maximum profits and will also affect the economy of a country. So that requires companies to have good financial performance. company financial performance can be seen from the financial statements in the previous period and will be a reflection of the improvement in the next period by analyzing the company's financial ratios. This study aims to analyze the financial performance of PT. XL Axiata Tbk with PT. Indosat Tbk. 2014-2017 period in terms of financial ratios, namely: Analysis of Liquidity Ratios, Solvability Ratios, Activity Ratios and Profitability Ratios and To analyze the comparison of Liquidity ratios, Solvability Ratios, Activity Ratios and Profitability Ratios between PT. XL Axiata Tbk with PT. Indosat Tbk. 2014-2017 period. The method used in this study is quantitative data in the form of annual financial statements calculated using liquidity ratio analysis, namely the current ratio, quick ratio, solvability ratio, namely total debt to asset ratio, total debt to equity ratio, activity ratio ie total asset turn over, profitability ratio namely return on investment and return on equity. The analysis tool used is an independent t test. From the calculation results based on value Based on liquidity ratios, profit is limited to PT. Indosat Tbk. has a better ratio than PT. XL Axiata Tbk. while the activity ratio of PT. XL Axiata Tbk has a higher ratio. For the solvability ratio of PT. Xl Axiata Tbk has a higher ratio in the variable debt to Asset ratio (DAR) while in the variable debt to equty ratio (DER) PT. Indosat Tbk has a better value In the independent t test, it was found that there were significant differences between PT. XL Axiata Tbk. and PT. Indosat Tbk based on activity ratios, solvability ratios on debt to asset ratios, and profitability ratios in the return on equity variable, while on liquidity ratios, solvability ratios on the debt to equity ratio, and profitability ratios in the return on investment variable there are no differences that significant in both companies. Keywords: comparative analysis, financial performance, financial ratio
ANALISIS KELAYAKAN BISNIS DITINJAU DARI ASPEK KEUANGAN PRODUK EKONOMI KREATIF (Studi Kasus Pada PKM-Kewirausahaan “Jadian Yok Cah Malang”) Ulfatul Munawaroh; Jeni Susyanti; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen Vol 6, No 02 (2017): Jurnal Ilmiah Riset Manajemen (eJRM)
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

This research aimed to describe the results of the business feasibility analysis creative economic products in financial feasibility aspect. This product is a clock that anti dents and unbreakable with design of Malang icon. The case study of this research is Jadian Yok Cah Malang business. The results showed that Break Even Point Rp.36.177.841. or 426 on pieces, Payback Period 2,84 years, Net Present Value Rp. 54.456.233, Profitability Index 2,11, Average Rate of Return 51% and Internal Rate of Return 42%. Based on financial feasibility, Jadian Yok Cah Malang is feasible to be developed.
Co-Authors AA Sudharmawan, AA Abdillah, Achmad Fikri Abil Abdullah Syakur Novianto ABS, M Khoirul Achmad Agus Priyono Achmad Ghazi Bagaskara Ade Kafa Bih Ade Sistiayu N Adis Fransiska Romadhon Afi Rachmat S Afi Rachmat Slamet Afi Rahmat Slamet Afriadin Afriadin Agnia Fadillah Agung Minto Wahyu Agus Salim Agus Salim Ahmad Abiyu Tsani Ahmad Dahlan Ahmad Dahlan Ahmad Iskandar Rahmansyah Ahmad Junaidi Ahmad Mua’dz Hazmy Sastria Ahmad Muhayan Arif Ahmad Rifky Firdiyan Ahmad Zainullah Al Awwaliyah, Nur Maisunatul Aflachiyah Alda Yunita Aldrian Saputra Alfian Budi Primanto Alfiananda Dwi Yulianto Alfin Aulia Rachman Aliwafa Aliwafa Amali, Yunila Andi Normaladewi Angelina Ayu Kharisa Putri Anil Hidayati Rohmah Anindita Liliani Putri Annisa Fitriani Antika, Meggy Tri Anwar, Budiar Anwar, Siti Aminah Aprilia Hartanti Arif Zulfahmy Arini Fitria Mustapita Asma Mufidah Atiqoh, Lia Nur Ayu Giri Anjani Banowati, Berliana Tri Bastomi, Mohamad Bunga Vergia Rakhmah Cahyani, Amelia Dwi Cheny Roghibatul Mahgfiroh Dahlia Wati Dede Yusuf Sutrisman Denia Alifiana Denilson Pereira Lay Devita Jeniliasari Dewi Anggun Oktaviani Dewi Sartika Dewita Rizma Amirezy Diana Putri Oktarini Dina Sustiana Dita Putri Yunitasari Dita Suci Romadhoni Dwi Fita Heriyawati Dwi Septyaningrum Dwiyani Sudaryanti Ega Aditya Eka Sulastri Elly Ernawati Erika Diah Safitri Eris Dianawati Eris Dianawati Erlin Afrianti Etawati, Mitha Dwi Daka Etty Saraswati Evaliana, Silvia Evi Rahmawati Lazuardini Fahma Diena Achmada Fahrurrozi Rahman Faidana Riki Dwi Setiawan Fajri Nasrullah Fandy Armanto Fanisa Kris Dayanti Farida, Eka Fathul Bachri Fatma Agusti Rahayu Febryansyah, Dany Feni Erma Wijayanti Finadila Arifin Fipin Lastrian Dewi Firmansyah, Dani Fita Andriyani Fitria Dewi Fitria Putri Susanti Fitriyatus Sa’adah Friyan Dwi Kristanto Galih Dewa Nabilla Hafidh Gilang Romadhon Gunawan, Fany Habib Nur Ahmad Hadi Sunaryo Hafiana Farah Diana Putri Haifatul Hasanah Hani’ah Fifrika Cinci Hesri Hesri Hofifatul Musyarrofah Husnalia, Siti Huzaimatul Jannah Iffah Qonaatillah Iis Dalukitowati Ika Nurjanah Imdan Soalihin Inayati Widya Sari Indayatul Maulidiyah Inggit Kentjonowaty Insan Kamil Irhamna Arma atush Isa Ansori Ivan Adi Priyono Izza Saifullah Fatta Izza, Nikmatul Karimatun Nisa, Farida Karmilaturrahman Karmilaturrahman Ketut Tirtayasa Khalikussabir, Khalikussabir Khaq, Muhammad Aunul Khatami Khatami Khodir Djaelani, Abdul KHOIRUL ANAM Krisnawardani, Cynthia Kristin Widiasanti Kurnia Rahmawati Kusnadi Laely Anjar Wati Lailia Afifah Lutfi Anggreni M Agus Salim M. Agus Salim M. Hufron Mafatihul Ayunina Maharani Ulya Fadhilah Maqnin, Lailil Mariatul Lutfia Mar’atus Solikhah Masyhuri Masyhuri Masyhuri Masyhuri Maulidatun Nikmah Mayangsari, Jihanning Yudha Meitria Syahadatina Noor Merinda Yuanita Yustikasari Mifta Hayatun MIFTAKHUL JANNAH Milhan Nur Kholiq Milhan Nur Kholiq Mimbha Nur Indhasari Mitha Dwi Daka Etawati Moch Ardiansyah Pramudya Mochammad Taufik Moh Imam Bushiri Moh. Fathur Rozi Moh. Fathur Rozi Mohammad Ainul Yaqin Mohammad Farhad Hatify Mohammad Iqbal Kusuma Adrian Mohammad Rohman Tiovandi Mubarok, Muhammad Muhamad Bahrul Subakir Muhamad Rochman Muhamad, Razzan Zaki Muhammad Afif MUHAMMAD AGUS SALIM Muhammad Agus Salim Muhammad Ali Murtadho Muhammad Fauzan Muhammad Habibi Rohman Zulkarnaen Muhammad Hidayatulloh Muhammad Ikhsan Arief Nugraha Muhammad Kamil MUHAMMAD ROHMAN TIOVANDI Mulyani, Dwi Indah Nadia Nor Rohma Nadriani Bahrudin Nafisah, Dewi Durrotun Navilah Laila Wardani Navilah Laila Wardani Nila Kusumawati Nindya Cahyaningrum Noer Aida Fitriani Noor Shodik Askandar Noor Shodiq Askandar Nor Zafira Binti Ramzil Huda Nova Kartika Sari Novi Sugiartik Nur Halimatus Sa’diyah Nur Hanik Khukmiyah Nur Hikmaturohma Nur Kholis Masruhin Nurdi Widjaya Nurhaidah, Nurhaidah Nurhidayah Nurhidayah Nurhidayah Nurhidayah Nurhidayah Nurhidayati Nurhidayati Nurina Rifdah Nurul Farahdila Putri Nurul Hilaliyah Nurul Qomariah Nurul Yuliati Nur’aini Ika Ramadhani Nuswantara, Setiaji Priyagung Nuzul Fauziah Nyiwa Zumrotul Khasanah Pardiman Pardiman Pardiman Pratiwi, Rita Anggis Prayoga, Dhimas Enggal Prinanta, Ledys Juncia Priyambudi, Arif Puji Astutik Putri Hana Ardiyanto Putri Hayyatus Sholihah Putri, Stevany Amelia Raden Mohamad Herdian Bhakti Rafi, Syahfri Amirul Rahmat Rahmat Ramadhan, Fathur Ratna Tri Hardaningtyas Ratna Tri Hardaningtyas, Ratna Tri Renaldo Wildan firmansyah Restu Millaningtyas Restu Millaningtyas Retno Kusuma Ningsih Revita Dwi Putri Rifqina Qanita Rika Wulandari Rina Lailatul Qodriyah Risky Wahyuaning Putri Rizky Amelia Husniyah Rizqi Amalia Mardhatillah Rohmah El Yunussyah Rohmah, Nabila Alfiyatu Ronaldus Ledo Saadatul Husna Safira Aldina Sanches, Olandina de Jesus Sanjaya, Anggun Saraswati, Ety Sari, Nova Kartika Sari, Ridah Anjar Setyo Wahyudi Shabrina Ayu Hananta Shofi Mustajibullah Siti Aminah Siti Aminah Anwar Siti Asiyah Siti Asiyah Siti Khoirul Wijayati Siti Maghfirotul Ummah Slamet Muchsin Solehah Arina Sobrina Solikhah, Afiatus Solly Aryza Sulton Sholehuddin, Sulton Supriyanto Supriyanto Supriyanto Supriyanto Supriyanto Suratman, Wahyu Sugeng Suyani, Ida Sugeng Syahrial Shaddiq Titi Puspitasari Tito, Sama’ Iradat Tri Dewi Nur Hidayah Tri Widiantoro Aji Ucha Nurul Qomaria Ulfatul Munawaroh Ulya, Arifah Izzatul Umi Nandiroh Ummu Kalsum Ismanura vina Indah Iswara Wahyu Sugeng Suratman Wardatul Jannah Wilda Rahmadhani Santosa Wiwin Deri Fitriani Wulan Saraswati Yasmin, Raisya A Yayuk Retnowati Yuli Handayani Yulianti, Nur Afni Yuliati, Rosa Yusak, Zeindidia Yuspriyono Yuspriyono Yuzky Maulana Irbad Zuhkhriyan Zakaria Zuhri, Haszaghi Ramadhan