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The Influence of Digital Service Quality, Digital Transformation Readiness, And Academic Process Transparency on Academic Service Quality For Private Higher Education Students Ninda Rachmawati; Firman Aziz; Rio Haribowo; Dewi Febriyanti; Diah Afrianti Rahayu; Desty Endrawati Subroto
EDUCARE: Jurnal Pendidikan dan Kesehatan Vol. 4 No. 1 (2026): EDUCARE: Jurnal Pendidikan dan Kesehatan (Desember)
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/jedu.v4i1.39

Abstract

This study attempts to analyze the influence of Digital Service Quality, Digital Transformation Readiness, and Academic Process Transparency on the Academic Service Quality perceived by students in private higher education in Indonesia. The methodology was quantitative and consisted of a survey applied to students with experience in several academic programs based on digital technology. The participants were selected by using purposive sample technique and the data were collected by using online questionnaires distributed by Google Forms. The data were analyzed using multiple linear regressions. The results show that Digital Service Quality, Digital Transformation Readiness and Academic Process Transparency positively and significantly impact Academic Service Quality perceived by students in private higher education institutions. Academic Process Transparency had more impact than the other two criteria in Academic Service Quality. The results show that the quality of the digital services, the institutional readiness for digital transformation and the openness and transparency of the academic processes are important factors in improving the quality of the academic services received by the students. The results suggest that the private higher education institutions should improve the reliability and usability of digital services, improve the organizational readiness for digital transformation, and provide transparent academic processes that are easy for learners to comprehend and monitor. It is expected that the use of these approaches will contribute to the improvement of the quality of service for students and the competitiveness of private higher education institutions in light of the growing digitalization of higher education.
Analysis of The Influence of Economic Stability, Economic Growth and Level of Human Resource Readiness on Income Equality Sukriyadi Sukriyadi; Filus Raraga; Jenni Veronika Br Ginting; Nurjanna Ladjin; Rio Haribowo
International Journal of Engineering, Science and Information Technology Vol 4, No 2 (2024)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v4i2.482

Abstract

This research aims to determine the complex relationship between inequality and income levels, as well as between education and wage inequality. The analysis will employ a random sample from the population, gathered through surveys and observations. With a sample size of 100. Data analysis uses regression. These findings suggest that other factors may also play a role in determining inequality trends and the need for a more contextual approach in formulating effective economic policy. The analysis highlights the complexity of labor market dynamics in the relationship between education and wage inequality. The findings reveal that factor such as the population's educational structure, the quality of education, and unobservable factors, in addition to the level of education itself, influence the effect of education on wages. Overall, the results of the analysis show that education has a very important role in determining income distribution and economic equality. Increased education can reduce wage inequality between individuals with different levels of education, with several contributing factors including improvements in the quality of the workforce, greater opportunities for individuals to obtain qualifications that suit labor market needs, and changes in the way society and the labor market.
Co-Authors Abdul Malik Abdul Razak Munir Abdul Toriq Maulana Adzka Rosa Sanjayyana Agus Rofi’i Ahmad Ahmad Akbar Akbar Akbar, Zulfikri Akhmad Ramli Aliyya Nur Rissya Ariesta Heksarini Arijanti, Susi Audo Jeremy Gultom Bambang Suseno Bambang Suseno Besse Raodhatul Jannah Bilgies, Ana Fitriyatul Budi Sulistiyo Nugroho Chandika Mahendra Widaryo Dadang Suhardi Dendy K. Pramudito Desty Endrawati Subroto Dewi Febriyanti Diah Afrianti Rahayu Dian Wahyuningsih Dian Wahyuningsih Diawati, Prety Dini Nadia Ning Tiyas Dirhamsyah Djunaedi Djunaedi Doddy Adhimursandi Eko Nur Hermansyah Eva Yuniarti Utami Farah Hana Dzakiyah Farhan Farhan Fatimah Malini Lubis Feby Arma Putra Fildzah Shabrina Filus Raraga Firhan Al Azim Firman Aziz Fitri Rezeki Flora Grace Putrianti Galih Wisnu Wardhana Hartanto Hendy Tannady Hotbona Novandi Tambunan I Wayan Ruspendi Junaedi Ika Sakti, Bagas Sundaru Ika Suhartanti Darmo Ilham Arief Imam Jayanto Irdiana, Sukma Irwan Moridu Isfauzi Hadi Nugroho Iwan Henri Kusnadi Jasman Jelita Jelita Jenni Veronika Br Ginting Julianti Fitria Toufik Karnawi Kamar Lenny Nuraeni, Lenny Luthfi Maulana M. Rafid Marwal Marlen Wariunsora Maryam Nadir Maulida, Sofia Mawardah, Anis Menhard Menhard, Menhard Michael Hadjaat Miftahul Khoir Mohammad Azharie Hamdany Mohzana Mudasetia Mudasetia Muhamad Risal Tawil Muhammad Arsyad Muhammad Yusuf Musdalifah Azis Musran Munizu Mustafa, Fahrina Najmi Ismail Najmi Ismail Niar Syahara Ninda Rachmawati Nugroho, Budi Sulistiyo Nuri Rohmatul Umma Nurjanna Ladjin Pas Mahyu Akhirianto Primananda, Pande Gde Bagus Naya Putri Indah Rahmayanti Putrie, Rena Augia Rafael Rundu Rahmawati, Rahmawati Ratnawati Ratnawati Rena Augia Putrie Rendi Wibowo Ricky Rizkie Riesna Apramilda Riyanti, Apriani Roy Setiawan Sagaf S. Pettalongi Saut Maruli Tua Pandiangan Siti Maria Siti Rahma Aprilianty Sri Sudiarti Sugeng Karyadi Sukriyadi Sukriyadi suratman Suratman Susi Indriyani syamsurizal syamsurizal Syarifah Hudayah Toufik, Julianti Fitria Tri Nur Ramayani Tyahya Whisnu Hendratni Utami, Eva Yuniarti Verawaty Verawaty Wahyuningratna, Ratu Nadya Wandi Sujatmiko Widaryo, Chandika Mahendra Widyatmoko Widyatmoko WIjayanthi, Ida Ayu Trisna Wiola Wasa Pebrina Herda Wulandari, Ayu Ratna Yantony, Didit ZA, Saida Zainurossalamia