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All Journal Jurnal Pendidikan dan Pembelajaran Khatulistiwa (JPPK) Jurnal KOMUNIKA Speed - Indonesian Journal on Computer Science Bimbingan dan Konseling Jurnal Riset Pendidikan Matematika JURNAL KESEHATAN LINGKUNGAN: Jurnal dan Aplikasi Teknik Kesehatan Lingkungan Jurnal Progres Kimia Sains SAMARAH: Jurnal Hukum Keluarga dan Hukum Islam Jurnal Ilmiah Al-Syir'ah Technomedia Journal ALQALAM Jurnal Inventa Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) Manuju : Malahayati Nursing Journal Jurnal Ilmu Dakwah Journal of Law Science JAVA Journal of Electrical and Electronics Engineering Potret Pemikiran Jurnal Askopis Meyarsa:Jurnal Ilmu Komunikasi dan Dakwah SAMAWA : Jurnal Hukum Keluarga Islam Scientific BASHAIR Komunika: Jurnal Dakwah dan Komunikasi JUrnal Riset Ilmu Pendidikan Volksgeist: Jurnal Ilmu Hukum dan Konstitusi Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP) JURISY: Jurnal Ilmiah Syariah LEBAH YASIN: Jurnal Pendidikan dan Sosial Budaya Journal MISSY (Management and Business Strategy) Sewagati Jurnal Mahasiswa Entrepreneur An Nuqud: Journal of Islamic Economics Community Development: Jurnal Pengembangan Masyarakat Islam Al-Bayyinah Al-Abshar: Journal of Islamic Education Management Kubis Journal of Law and Legal Reform Jurnal Ilmiah Pengabdian Kepada Masyarakat (Nyiur-Dimas) Scientific Journal of Informatics Mozaic: Islamic Studies Journal Jurnal Terapan Pendidikan Dasar dan Menengah Jurnal Ngejha JIMEKA
Ahmad Zaini
Fakultas Tarbiyah dan Keguruan UIN Sunan Ampel Surabaya
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Journal : Scientific Journal of Informatics

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Information System Governance Evaluation at Diskominfo Central Java Using COBIT 2019 Framework Zaini, Ahmad; Widodo, Aris Puji; Nugraheni, Dinar Mutiara Kusumo
Scientific Journal of Informatics Vol. 12 No. 1: February 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v12i1.22883

Abstract

Purpose: To evaluate the governance of the LaporGub Central Java service portal information system using the COBIT 2019 framework to obtain a comprehensive overview of the implemented capability levels. Methods: This study employs a qualitative method using the COBIT 2019 framework to assess capability levels, which is further combined with CMMI to provide improvement recommendations. The method produces valid and accurate results as respondents are selected using the RACI model, and the assessment is conducted at the subdomain level. Consequently, each domain yields valid outcomes, enabling precise and well-targeted recommendations. Results: This study successfully determined the level of LaporGub service capability using COBIT 2019 and showed that most domains have achieved, and in some cases even exceeded, the set targets. However, several areas still require improvement, especially in services security and business process control, as well as problem management. These findings indicate that the Central Java Provincial Communication and Information Office has a strong foundation in operational management and service sustainability. With proper improvements in IT governance, LaporGub is expected to serve as a model for adaptive and accountable digital public services that can be replicated in other regions across Indonesia. Novelty: This study introduces innovation by integrating COBIT 2019 with CMMI, an uncommon combination in capability level assessments within government institutions. Innovative techniques such as text development, respondent questionnaires based on the RACI model, and interviews are used to avoid redundancy in the research findings. By utilizing questionnaires, interviews, and document reviews, this approach enhances the validity of the study results.
Co-Authors Abdul Hamid Afrizal Sano Al-Mubarak, M. Adi Riswan Alfian Noor Ambar Dwi Erawati Amrazi Zakso Anang Kukuh Adisusilo Anas, Ahmad Tarmidzi Anisa Syaputri Annisa Citra Fadillah AR, Samsul Arief Kurniawan Arif Rahman Aris Puji Widodo As-Syafe’i, Zakaria Asmaiwati Arief Asmaneli Asmaneli Azwir Agus Bambang Eka Purnama Bobby Guslianda Boedinoegroho, Hanny Boedinugroho, Hanny Boedinugroho, Hanny Budi Santoso Burhanuddin Burhanuddin Darma, Mospa Dedi Pinalusa Dedi Sunardi Desi Marlina Despi Lonawati DEWI RAHMAWATI Diah Puspito Wulandari Dina Dayu Sintia Ramadhany Dinar Mutiara Kusumo Nugraheni Dyah R., Okti Truhastuti Eka Puspita Sari Eko Mulyanto Yuniarno Elia Desnita Endang Surasetyo Ningsih Eti Rimawati Falah, Riza Zahriyal Fandiantoro, Dion Hayu Farodisa, Annida Miftakhul Fauzan . Fauziah Latif Fawwaz, Muhammad Febri Yadi Heri yanto, Heri Firsal Firsal Fitri Kasih Fitria Kasih Fitria Mai Hansari Haerudin, Rendi Hairit, Artamin Hajani, Hajani Hajatina, Hajatina Hallen Hallen Harahap, Faisal Sadat Soaduon Helma Helma I Ketut Eddy Purnama Ika WAHYUNI Iksannudin, M. Indra Ibrahim Ira Zilkifli Ishom, Muhammad Jamaluddin Jambunanda, Ahmad Jamaludin Juniastuti, Susi Karimah, Saidatul Karina Mia Berutu Khairaty Khairaty Khuzaemah, Siti Kirom, Muhammad Agorrul Loleh, Jevita Sri Nurhayati Lukman Hakim M. Syukri Malihah, Lola Mardini, Yulida Maria Ulfah Marsigit Marsigit Marwisni Hasan Mellyarti Syarif Minullah, Minullah Miswanti Miswanti Mita Fauzia Mochamad Hariadi Mori Dianto, Mori Muchtar, Anas Muhammad Arief Budiman Muhammad Syaifuddin, Nur Muhtadin Muhtadin Muhtadin Mulyanto, Eko Muttaqin, E. Zaenal muyasarah, iin Nasihun Amin Natalia Fahmaidani Naufil Haumi Na’im, Khairun Nila Isdalia Nofriyani Nofriyani Noor, Wahyuddin Oknilia Ervin Patrajaya, Rafik Paulina Taba Pramunanto, Eko Pramunanto, Eko Pudoli, Asep Puji Widodo, Aris Putra, Yanu Perwira Adi Putri, Dea Lisyana Qothrunnida, Ghina Fatin Rahmawati, Dwy Rahmawati, Novi Agung Randi Oktaviano raudatul jannah Ria Witri Astuti Ridho, M. Zainor Ridho, Moh. Zainor Rita Novita Robi Syahputra Rokhmadi Rokhmadi Rumanah, Neno Rusli, Deni S. Suprapto Sabila, Puji Chairu Saefuddin ., Saefuddin Safitri Safitri Saiful Yahya Sam'ani, Sam'ani Santi Wulan Purnami Sarib, Suprijati Setha, Donny Setiawan, Rachmad Shofi Andari Sitepu, Karolina Sodik, Al Muzafar Sri Mulyanti Sri Rati Afdiwahyuni Suhartiningsih, Eka Sukadi . Supeno Mardi Susiki Nugroho, Supeno Mardi Suriansyah, Muhammad Suryo, Yoedo Ageng Tarihoran, Naf’an Tatis Febri Heni Taufiqur Rahman, Taufiqur Tjodi Harlim Trilis Tiyaningsih Trisnawati Trisnawati Umam, Ahmad Hadiqul Umi Qodarsasi Velia Nesis Chia WahyunitaWahyunita Warni Warni Wijayanti, Siwi Praptining Wilda Yanita Wisnu Wardhana Yoyon Kusnendar Suprapto Yulia Rahma Yussof, Hilmy Baihaqy Zarlina ., Zarlina Zulbaida Zulbaida Zuniana, Qory