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All Journal JUIMA : Jurnal Ilmu Manajemen Neo-Bis Jurnal Mitra Manajemen Jurnal Mitra Pendidikan Fokus Ekonomi The Spirit of Society Journal : International Journal of Society Development and Engagement Jemasi Jurnal Ekonomi Manajemen dan Akuntansi Jurnal Riset Manajemen Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha Program Magister Manajemen JURNAL EKSBIS International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Manajemen Dirgantara Jurnal Abdimas Mandiri Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal EMA (Ekonomi Manajemen Akuntansi) Journal of Applied Management and Accounting Science (JAMAS) Prosiding Konferensi Nasional PKM-CSR EKONOMIKA45 Surplus: Jurnal Riset Mahasiswa Ekonomi, Manajemen, dan Akuntansi Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis BULETIN BISNIS & MANAJEMEN (BBM) Jurnal Manajerial Bisnis Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen Dewantara: Jurnal Pendidikan Sosial Humaniora Jurnal Mahasiswa Manajemen dan Akuntansi The Es Economics and Entrepreneurship MAP (Jurnal Manajemen dan Administrasi Publik) JURNAL EKONOMI BISNIS DAN MANAJEMEN Journal of Management and Creative Business Trending: Jurnal Manajemen dan Ekonomi West Science Interdisciplinary Studies Jurnal Ilmiah Research and Development Student West Science Interdisciplinary Studies Jurnal Ekonomi Bisnis dan Manajemen Jurnal Ilmiah Ekonomi dan Manajemen West Science Social and Humanities Studies JURNAL ILMIAH PENELITIAN MAHASISWA JURNAL RUMPUN MANAJEMEN DAN EKONOMI JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Jurnal Inspirasi Ilmu Manajemen JURNAL AKADEMIK EKONOMI DAN MANAJEMEN Jurnal Ekonomi, Bisnis dan Sosial Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Woro Utari
Universitas Wijaya Putra
Religion Arts Humanities Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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PENGARUH MOTIVASI, KEMAMPUAN KERJA DAN PROFESIONALISME TERHADAP KINERJA PEGAWAI DINAS PU BINA MARGA DI KABUPATEN SUMENEP Woro Utari; Hariwibowo; Tri Andjarwati
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 1 No. 3 (2021): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaem.v1i3.1

Abstract

The purpose of this study is determine the effect of motivation, work ability, and professionalism simultaneously and partially has an influence on the performance of the Department of Public Works staff in Sumenep Regency, and To find out among the motivations, work skills, and professionalism that have a dominant influence on the Office of Public Works in Sumenep Regency. The results showed that simultaneously, motivation, work ability, and professionalism had a very significant influence on employee performance, as evidenced by the calculated F value of 1.540 with a significance level of 0.113 (smaller than 0.05). Partially, motivation, work ability, and professionalism have a significant influence on the Department of Public Works in Sumenep Regency. This is evidenced by the t value of each independent variable, namely: the motivation of the t value of 1.635 with a significance level of 0.001, the ability work value of t arithmetic of 0.127 with a significance level of 0.30 and professionalism with a value of t arithmetic of 0.905 with a significance level of 0.002 (less than 0.05). Thus it can be said that all independent variables partially have a significant effect on employee performance at the Department of Public Works in Sumenep Regency; and motivation variables have a very dominant influence in influencing the performance of employees at the Department of Public Works in Sumenep Regency.
PENGARUH FAKTOR BUDAYA ORGANISASI DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI SEKRETARIAT DPRD KABUPATEN MANGGARAI Subijanto; Woro Utari; Edelbertus Romo Ganggut
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 1 No. 3 (2021): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaem.v1i3.2

Abstract

This research is an expalanotory research, the research approach uses a quantitative approach, data analysis uses SPSS. The research sample was 35 people. The objectives of this study are 1). To analyze and analyze the influence of organizational culture and work discipline which have a significant effect on the performance of employees of the Manggarai Regency DPRD secretariat employees. 2) To test and analyze the influence of organizational culture and work discipline have a significant effect on employee performance in the secretariat staff of DPRD Manggarai Regency. 3) To see the variables that have a significant effect on the performance of employees of the Manggarai Regency DPRD secretariat employees. The results showed that: 1). Simultaneously, organizational culture and work discipline have a significant effect on employee performance at the Manggarai Regency DPRD Secretariat as evidenced by the result of the calculated F value of 3,348 with a significance value of 0.02 which means less than 0.05. 2). Partially, organizational culture and work discipline have a significant effect on employee performance at the Manggarai Regency DPRD secretariat. 3). Based on the test results, it is known that organizational culture affects the performance of employees at the Manggarai Regency DPRD secretariat; as evidenced by the t value is 5.583 with a significance level of 0.001 (less than 0.05). Keywords : Organizational Culture, Work Discipline and employee Performance
PENGARUH SERVICE QUALITY DAN FACILITIES TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING PADA ALAS VEENUZ TRAWAS Putri Dhea Lusanti; Woro Utari; Sri Suprapti
Jurnal Riset Manajemen Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha Program Magister Manajemen Vol. 13 No. 2 (2026): Jurnal Riset Manajemen
Publisher : Program Magister Manajemen STIE Widya Wiwaha Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/j2ewa765

Abstract

The background of this study is driven by a phenomenon occurring at Alas Veenuz Trawas, where issues regarding customer loyalty are presumed to be closely related to the inconsistent aspects of service quality. Consequently, the research problem formulated in this study is "Does Service Quality affect Customer Loyalty through Customer Satisfaction at Alas Veenuz Trawas?". The research data were gathered through questionnaires distributed to 150 respondents who are visitors of Alas Veenuz Trawas. The collected data were then analyzed using SEM-PLS with SmartPLS 3.0 software as the analytical tool. After conducting several research stages, the results of the study reveal that: (1) Service Quality has no significant effect on Customer Satisfaction; (2) Facilities have a significant effect on Customer Satisfaction; (3) Service Quality has a direct and significant effect on Customer Loyalty; (4) Facilities have no direct and significant effect on Customer Loyalty; (5) Customer Satisfaction has a significant effect on Customer Loyalty; (6) Service Quality has no significant effect on Customer Loyalty through Customer Satisfaction; and (7) Facilities have a significant effect on Customer Loyalty through Customer Satisfaction.
The Influence of Digital Marketing and Neurolinguistic Programming on Increasing the Level of Welfare and Business Development in MSMEs in East Java Chandra Kartika; Veronika Nugraheni Sri Lestari; Mei Indrawati; Woro Utari; Rena Febrita Sarie
THE SPIRIT OF SOCIETY JOURNAL : International Journal of Society Development and Engagement Vol 9 No 1: September 2025
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/scj.v9i1.3468

Abstract

This study aims to examine the influence of digital marketing and Neuro Linguistic Programming (NLP) marketing on the improvement of welfare and business development of Micro, Small, and Medium Enterprises (MSMEs) in East Java, Indonesia. The research adopts a quantitative approach using a survey method. Data were collected from 200 MSME respondents across various sectors in East Java. Structural Equation Modelling using Partial Least Squares (SEM-PLS) was employed to analyse the relationships between variables. The findings indicate that digital marketing has a significant and positive effect on both the welfare and business development of MSMEs. Additionally, NLP-based marketing, which leverages persuasive communication and emotional engagement techniques, positively influences consumer relationships, loyalty, and business growth. The integration of digital marketing and NLP marketing strategies produces a synergistic impact that surpasses the individual effects of each approach. The study is limited to MSMEs in East Java and may not fully reflect conditions in other regions. Future research could expand the geographical scope or explore sector-specific dynamics for deeper insights. The results provide practical insights for MSME actors and policymakers on the importance of combining technological tools with psychological marketing approaches to enhance competitiveness and sustainability. This study contributes to the existing body of knowledge by combining digital marketing with NLP-based strategies, highlighting their joint impact on MSME welfare and growth—an area rarely explored in the Indonesian context.
Kepuasan Kerja Memediasi Motivasi dan Disiplin pada Kinerja Pegawai Kecamatan Bojonegoro Bety Nur Hasanah; Woro Utari; Mei Indrawati
Jurnal Inspirasi Ilmu Manajemen Vol 5 No 1 (2026): Jurnal Inspirasi Ilmu Manajemen
Publisher : Program Studi Magister Manajemen, Direktorat Pascasarjana, Universitas Sangga Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32897/jiim.2026.5.1.5624

Abstract

Studi ini ditujukan untuk mendeskripsikan secara komprehensif tingkat disiplin kerja, motivasi kerja, kepuasan kerja, dan kinerja pegawai se-Kecamatan Bojonegoro, Kabupaten Bojonegoro. Untuk menguji dan menganalisis pengaruh disiplin kerja dan motivasi kerja terhadap kinerja pegawai se-Kecamatan Bojonegoro Kabupaten Bojonegoro melalui kepuasan kerja sebagai variabel intervening. Melalui pendekatan kuantitatif, penelitian ini melibatkan 56 pegawai di lingkungan Kecamatan Bojonegoro, Kabupaten Bojonegoro sebagai populasi. Dengan menerapkan teknik total sampling, seluruh populasi yang berjumlah 56 orang tersebut dijadikan sebagai sampel penelitian. Metode pengolahan data dalam penelitian ini adalah persamaan permodelan Structural Equation Modeling (SEM) dengan Analisis Partial Least Square (PLS). Hasil kajian mengindikasikan persepsi baik pada variabel motivasi kerja dan kinerja pegawai. Data menunjukkan bahwa disiplin maupun motivasi kerja berimplikasi positif dan signifikan terhadap kepuasan kerja, yang kemudian meningkatkan kinerja pegawai secara positif dan signifikan. Efek langsung dari disiplin kerja terhadap kinerja pegawai terbukti positif dan signifikan, berbeda dengan motivasi kerja yang tidak berdampak signifikan secara langsung. Namun demikian, efek tidak langsung dari disiplin dan motivasi kerja terhadap kinerja pegawai terbukti positif dan signifikan ketika dimediasi oleh kepuasan kerja.
Co-Authors A Gafur A Gafur Abd Syakur Abdul Malik Achmad Faddlillah Adelia, Anggita Niken Administrator Administrator Afinda Mufidah Fitria Agung Suprastiyo Ahmad Fuad Ainul Huri Akmal Ismail Yatim Al Hakim Albat, Heru Andika Satria Bagaskara Anton Sugiarto Anwar Shodiq Arianto Pramudjadi Arik Nur Cahyo Arik Nur Cahyo Armadani, Erika Suci Asep Heryyanto Aula Rakhmawati Aziizah Permata Ariani Bagus Teguh Santoso bagus teguh santoso, bagus teguh Bambang Priyanto Bety Nur Hasanah Bismoko, Radityo Budi Endarto C. Sri Hartati C. Sri Hartati C. Sri Hartati Cahyanti, Dita Dwi Candra Sugiarto Cathrine Sri Hartati Chamariah Chamariah Chamariyah Chamariyah Chamariyah Chamariyah Chandra Kartika Chatarina Sri Hartati Cipto Dadang Aris Subiantoro Danang Khurniawan Danang Khurniawan Darmanto Darmanto Dedy Karuniawan Dendi Apriliyanto Handika Putra Dewi Kristiyasari Dewi Purnamasari Diah Ayu Rahmawati Diah Vivi Astriyani Didik Darmadi Dini Peristiwanti Ningsih Djumardin Djumardin Dwi Budiyatno Eddy Suryanto Edelbertus Romo Ganggut Edelbertus Romo Ganggut Edi Dwi Purwanto Eereena Anastasia Hadipurnomo Eko Wahyu Hidayat Udjut Saputra eni yuliawati Errisona Mei Sandi Faidal Faidal Fitriyah Rosdianingsih Fransisca Romana Sunarmi Galih Permadi, Galih Gresika, Yaniar Hariwibowo Hariwibowo Hariyanto ÔÇì Hartantien, Sinarianda Kurnia Haryono Haryono Haryono Haryono Hendra Heri Santoso Hermin Putri Indriasari Hidayani, Ari Hidayatulloh, Mohammad Aris Indra Prasetyo2 Joice Soraya jurnalmap map jurnalpps pps Karlin Karlin Kartono , Khabibur Rochman Khairul Alam Kresensia Darmawati Kurniawan Kurniawan Lucky Prasetya Lucky, Plori Tri Lukmanul Hakim Luqman Luqman M. Abdurachman Rochimi M. Arif Mukhlisin M. Luthfi Alif Utama Made Yudi Darmita Madinatul Munawarah Mahdalena S Mardiana Sukendah Hariati Mas’ud Mei - Indrawati Mei Indrawati Mei Indrawati Mei Indrawati, Mei Meitha Rahardianty Melyana Arta Sari Sirait Mochamad Fauzi Hasanudin Moh. Nur Efendi Mohammad Agusti Mokh. Idham Kholid Mujiati Mujiati Mukaffi Khilmi Mukhammad Imam Muhdi Mukhlisin Muliyani, Suci Muninghar Muninghar Muninghar Muninghar, Muninghar Nadia Alfrida Hermayani Nogroho Mardi W. Noor, Fauzian Novena Margaretta Novi Sulistya Nugroho Mardi Nugroho Mardi Wibowo Nugroho Mardi Wibowo Nur Aulia Soffa Nur Halimah Nur Hidayah Nurus Sobakh Oryz Setiawan Prasetyo, Indra Pratama, Duta Wira Purwati, Kiki Dyah Putri Dhea Lusanti Putri, Rainy Alifa Rifa Febrianti R. Aditya Dwi Rubiantoro Rahayu Setyati Rahmawati Rahmawati, Diah Ayu Ratna Ratna Retno Wulandari Risca Ayu Rachmania Rizdika Mardiana Rosalia Fantika Dalima Rr.LismawatiHK, Rr.LismawatiHK Rudiatno Rusdiyanto Rusdiyanto Sahrul Sahrul Sanusi, Ruchan Sari Julita Sarie, Rena Febrita Selamet Riadi Selamet Riadi Selvy Virginita Orizanti Setiawanto, Edhi Juli Sinarianda Kurnia Hartantien Siswadi Siti Ismawati Siti Komariah Sonya Nova Anggini Supranda Sri Hartati Sri Hartati Sri Kartini, Sri Sri Mulyani Sri Suprapti Subhan Nofemri Subijanto Subijanto Subijanto Subijanto ÔÇì Subijanto Subijanto Sugiono ÔÇÄ Suhariyanto ÔÇÄ Suliswanto, Suliswanto Supriyadi Supriyadi Supriyadi Suroso suroso Susetyorini Susetyorini Susilo Utomo Susilo, Dwi Joko Sutrisno, Sutrisno Syaiful Azmi Titis Asmarani Tri Andjarwati Tri Andjarwati Umi Elan Umi Elan Veronika Nugraheni Sri Lestari Vivit Nurhidayah Wadi Reina Anggraini Wahyu Nugroho Wahyuni, Triana Wan Sasriani Wasis Budiarto Wawan Gunawan Wawan Gunawan Wispandono Moch Wiwin Candra Wulandari, Rachma Novita Wulandari, Siti Rahmawati Yoga Adi Prayogi Yohannes Sugiarto Yoyok YUNI ASTUTI Yustika Chandra Murthy Yuswa Dolar Tri Sendik Aksa Yuyun Widiastuti