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Journal : International Journal of Economics Development Research (IJEDR)

The Influence of Brand Image, Brand Trust, and Product Quality on Cosmetic Brand Loyalty (Study on Maybelline Lipstick Product Customers in Surabaya City Area) Sonia Ayu Cahyani; Rusdi Hidayat Nugroho
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 1 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i3.4657

Abstract

In the era of globalization, technological advancements have begun to develop rapidly, prompting companies, especially in the skincare sector, to compete in introducing their products. Currently, the demand for cosmetics is increasing, and beauty products or cosmetics are undergoing many changes with the release of the latest innovations. Loyalty to a brand depends on the extent to which the brand image reflects its unique products, the trust it has in the brand, and the quality of products that consumers consider safe, according to their desires. The type of research used is quantitative research. The population in this study is all customers of Maybelline Lipstick products in the Surabaya City area. This study used a sample of 200 respondents using non-probability sampling method and sampling technique, namely purposive sampling. And using multiple linear regression analysis to analyze the data. The results of this study indicate that the variables of Brand Image, Brand Trust, and Product Quality collectively influence Brand Loyalty. The Brand Image variable does not have a significant impact on Brand Loyalty. The Brand Trust variable has a positive and significant effect on Brand Loyalty. The Product Quality variable also has a positive and significant effect on Brand Loyalty
Impact of Service Quality, Price, and Product Quality on Customer Loyalty through Customer Satisfaction: A Case Study of Shoessimple.id Dammandtyo Tegar; Rusdi Hidayat Nugroho
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 3 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i3.4710

Abstract

The continuous growth of the global economy drives business competition to become increasingly fierce, including the rapid growth of startups. This research will discuss the aspects influencing business competition, namely Service Quality, Price, and Product Quality on Customer Loyalty through Customer Satisfaction. This research employs an associative research type with a quantitative approach, collecting data through questionnaire distribution. The sample consists of 200 respondents of shoessimple.id shoe washing service customers selected using Non-Probability Sampling-Purposive Sampling techniques. Data analysis is conducted using path analysis method with SPSS 2.0 for Windows statistical software.  The research findings indicate that service quality, price, and product quality significantly affect customer satisfaction. Furthermore, customer satisfaction also plays a significant role as an intervening variable mediating the relationship between service quality, price, and product quality with customer loyalty. These findings provide a better understanding of the factors that can enhance customer loyalty in the shoe washing service industry and offer guidance for the management of Shoessimple.id Shoe Washing Service to improve their service quality.
Analyzing the Impact of Content Marketing, Instagram Social Media, and Customer Reviews on Repeat Purchases: A Case Study of PT Jokopi Indonesia Group Oktaviani Dwi Wulansari; Rusdi Hidayat Nugroho
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 3 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i3.4722

Abstract

This study investigates the impact of content marketing, Instagram social media, and customer reviews on repeat purchases at PT Jokopi Indonesia Group, a coffee shop chain in Surabaya. Employing an associative research approach with a quantitative method, the study involved 200 Jokopi customers in Surabaya City with a purchase history of more than 2 times, selected through purposive sampling.The findings revealed that individually, content marketing, Instagram social media, and customer reviews significantly influence repeat customer purchases. Moreover, collectively, these three variables also exhibit a significant impact on repeat purchases. Hence, it can be inferred that content marketing strategies, Instagram social media presence, and customer reviews play a pivotal role in fostering customer loyalty and encouraging repeat purchases at Jokopi coffee shops.  
The Effect of Live Streaming, Price Discounts, Product Reviews on Impulse Buying Behavior at Shopee E-Commerce Nala Mutimmul Faidah; Rusdi Hidayat Nugroho
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 3 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i3.4854

Abstract

Online shopping is a familiar activity. Currently, most consumers prefer to shop online in e-commerce rather than shopping directly. This is influenced by the many benefits obtained when shopping online. Currently, live streaming is being intensively carried out by sellers to promote their products. Like the live streaming feature in the shopee application, this feature spoils its consumers, namely by shopping when live streaming takes place consumers will get discounts and free shipping vouchers. This research is a study of the effect of live streaming, discounts, product reviews on impulse buying behavior in shopee e-commerce. This study uses associative research and the research approach used is a quantitative approach. While the sempel in this study was drawn using purposive sampling method with a total sempel of 200 respondents. The results of this study indicate that live streaming, price discounts, and product reviews simultaneously have a significant and significant effect on impulse buying on shopee e-commerce users in Surabaya. Live streaming and discount variables have a positive and significant effect on impulse buying variables because by viewing live streaming videos, customers know the details of the products being sold and get discount vouchers that increase customer interest in impulse buying. Meanwhile, the product review variable has a negative and insignificant effect on the impulse buying variable because customers know the quality of the product through previous customer responses.
The Influence of Online and Offline Purchases on Customer Loyalty with Customer Satisfaction as an Intervening Variable at Magnesium137 Store Blitar Ahzam, Alfisyahr; Nugroho, Rusdi Hidayat
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 4 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i4.4971

Abstract

The rapid development of the global internet has significantly impacted business and consumer shopping behavior, leading to the emergence of two dominant purchasing methods: online and offline. Each of these methods offers distinct advantages and challenges, which in turn influence customer satisfaction. Satisfied customers are more likely to become loyal, a process shaped by their purchasing experiences. This study focuses on analyzing customer responses to improve the quality and evaluation of a local brand, Magnesium137 Store in Blitar. Utilizing an associative study technique with a quantitative approach, the research surveyed customers who made both online and offline purchases. Data were analyzed using path analysis to examine the effects of these purchasing methods on customer satisfaction and loyalty. The results revealed that both online and offline purchases significantly impact customer satisfaction. However, only offline purchases have a notable effect on customer loyalty, while customer satisfaction plays a crucial role in fostering loyalty.
Leader Behavior, Ability and Work Motivation in Developing Employee Productivity Amalia, Desita Nur; Nugroho, Rusdi Hidayat
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 5 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i5.5689

Abstract

The work process is influenced by various factors, such as leadership, motivation, and employee performance, all of which impact a company's productivity. At Aerofood ACS Surabaya, a decline in labor productivity has been observed, prompting the author to conduct an in-depth study on the contributing factors. This research adopts a quantitative approach to examine the effects of leadership behavior, work skills, and motivation on employee productivity at Aerofood ACS Surabaya. The data analysis revealed no issues of multicollinearity or singularity, as indicated by a determinant of the sample covariance matrix of 978.20, which is greater than zero. This fulfills the necessary assumption, strengthening confidence in the regression coefficients for each factor, as validated by the causality test. The findings indicate that leadership behavior does not have a direct impact on employability, while work motivation directly affects work efficiency. In conclusion, leadership behavior, work abilities, and motivation collectively influence productivity levels, making a significant contribution to understanding these dynamics.
Co-Authors Acep Samsudin Adani, Jovita Rahma Afandi, Syifa Zahra Arista Afrianti, Athika Dewi Aghisyna Dwi Inayah Fikamalina Aghisyna Dwi Inayah Fikamalina Agnesya Putri A. Agustin Nur Awaliah Ahmad Dhani Putra Pratama Ahmad Yanuar Bahri Ahzam, Alfisyahr Al-Madani, Bintaniya Zakka Alifia, Reisha Diandra Alsya Puteri Pradanti Althafa A. Mu'min Alya Hastin Nafisah Amalia Yuliana Syahba Amalia, Desita Nur Ananda Leony Andarini, Sonja Andika Adam Firdaus Andika Yuda Prasetya Andini, Bunga Putri Anggrainy, Nuria Puspita Anggreani, Silvia Ani Winda Auliya Anisa Larasati Anisah Yulinda Salsabila Annisa Nur Amelia Aprilia, Firnanda Dwi Ardiansyah, Rafli Arifian, William Arleta Arvind Lunardi Arrahma, Fadlilah Assyafa Azharul Ilmy Azizah, Radifa Nur Bagus Helmi Dharmawan Banin, Citra Niqris Basid, Izza Al Maghfira Bebyzanna Bella Faumara Bella Mega Riswanti Bene Dicta Ary Susanti Benge, Wilhemus Dionysius Mario Randy Berlian Shafa Aldira Putri Beryl Dani Athallah Zhahran Bintaniya Zakka Al-Madani Budi Prabowo Budi Prabowo Budi Prabowo Budi Prabowo Budi Prabowo Cahya Kamila, Kania Agustin Cahyanti, Devi Aprillia Cantika Aura Jahzy Chandra, Haura Rizqi Dzakiyyah Cindi Fatikah Dammandtyo Tegar Desi Anila Devi Meisa Putri Asfadela Devira Elsa Mei Shella Devira Elsa Mei Shella Devisafira Jelita Putri Devita Zahra Amanda Dewi, Aulia Friya Rahana Dhea Fitri Puspitayani Dhea Fitri Puspitayani Difta Octavia Saridewi Dinar Pramadhani Dinda Martha Irchami Dony Arta Wijaya Dwi Syerli Inda Rahmawati Efendi, Regina Pinkan Elia Rahmawati Sidauruk Elza Vinastika Herdiyani Evan Aprillio, Dandy F, Aghisyana Dwi Inayah Fadli , Muhammad Rizki Faisal Pratana Putra Farhan N. H, M. Arif Fatimah Salsa Biela Sari Fawaz, Danas Marici Febrianto, Valentino Fenny Ambarwati Fikia Siti Meisaroh Fira Rosida Firdaus, Andika Adam Firnanda Eka Wahyuni Fitri Ayu Faddilla Fitria Rahmadani Fortuna, Aurelia Tari Frastystyandarum, Fhaya Fujiono Fujiono Gading Puspo Asmoro Gian Alfreda Wirawan Girsang, Viola Natalia Gunawan, Ath Thariq Athrizqullah Halwa, Jentayu Bayu Warita Herlin Millenia Yustika Ardy Herninda Dara Puspita Ayu Hery Sandro Sijabat Hidayati, Dwi Nurul Huwaida Amartha Salsabila Ibnu Setyawan Ihza Aditama Samudra Ikaningtyas, Maharani Ikhwanuddin, Ahmad Faaz Ila Ghoniyah Indah Respati Kusumasari Indah Respati Kusumasari Indra Kusuma S Indrawati, Nova Rosa Indria Ikhtia Zahra Ine Febrian R Intan Mutiara Putri Intan Permatasari Fitri A. Intan Puspita Dewi Islamiyah, Nuruddina Jeger Situmorang Jesslyn Olyvviane Jhon Wanimbo Kinanti Sekar Kirana Kurniawan, Bima Wahyu Kurniawan, Rafika Athiyah Kusumasari , Indah Respati Kusumasari, Indah Respati Larissa B. Y, Ruth Layla Azaria Safina Lestari, Maulidya Dwi Lia Nirawati Lia Nirawati Lidya Veronica Christy Rihidima Lidya Veronica Shristy Rihidima Loqman Ananta Azaria Maghfirotika At-Tamama Zidan Maharani Ikaningtyas Maharani Ikaningtyas Maharani, Annisa Fitri Mahardika, Mohammad Ryan Mahendra Adani, Rakha Maulana, Muhammad Ferdy Maulida, Assyaffa Maulidha, Najwa Sekar Meisha Farah Widyaningrum Mitha Monika Yarangga Muhammad Farhan Andrianshah Muhammad Fauzy Hamdani Muharomah, Nadya Aurelia Nabila Ammarullah Nabila, Lady Seftiani Nadia Putri Prasetianto Naila Rahma Safitri Nala Mutimmul Faidah Nanda Oktavia Naufal Arsyad Naufan, Harfi Ahmad Niluh Nyiman Puspita Nitanto, Febrita Shafa Novatama Bagus Kuntjoro Nurtalia, Athaillah Cindra Nuryananda, Praja Firdaus Oktaviani Dwi Wulansari P, Rista Maria Hartono Pangestu, Bayu Adji Pangestu, Ilham Asta Poernomo, Edy Poundra , Syah Pradika, Meiwulan Zulias Praditya, Erlangga Reyza Prithvi Angginy Kusdayanti Priyanto, Anisa Inka Maulidini Putra, Ahmad Dhani Putri Denita, Sabrina Putri Maharanie Putri, Valiza Eka Qolbi, Ihfada R A Tania Eriezna Putri Raden Roro Aurora Evvatun Nabilah Rahmadani, Fitria Rahmadani, Lailatul Zulfiah Kurniasari Rana Sausan Setyananda Rasyidah, Resa Remus Yosias N. Simanjuntak Reyhan, Muhammad Reza Zakaria Rhevuano Naoval Saputra Rihidima, Lidya Veronica Shristy Rikah Nur Widiyanti Rinjani, Syavirca Putri Risa Bonani Prastika Riska Faulia Rahma Rismaninda Putri Dwi Prasetya Rivi Ananda Alifia Rizky Amalia Rizky Tri Syah Putra Rosianti, Dewi Azizah Rusadi, Putri Mahardika Sabiila, Hadaana Sabrina Indira Putri Safania Haudiyah Rachmat Safiinatul Jannah Noviyani Saputra, Herlambang Bhakti Sari, Amanda Amelia Sari, Desy Nirmala Selvia Shafa Safhira Irawansyah Shinta Kumalasari Siti Amilia Marpaung Siti Nurhaliza Sofiyyah Wardah Widad Sonia Ayu Cahyani Sonja Andarini Suvriati Vivka Merdana Syafira Widya Uni Putri Tania Urmila Cahyaning Wulan Taradiva Adisty Titan Baihaqi Akbar Nugroho Titit Mauladdawil Uchtisyah Alifyanti Utomo, Ahmad Rifqi Vania Adella Margaretta Vanny Rahma Yulianti Via Aldina Auva Vindha Fajar Ethika Visi Ari Pratiwi Wahyu Puspitasari S Wanda Noer Alichia Wibowo, Rizqia Khairunnisa Yahyaningtyas, Errina Eka Yasah, Aulya Difta Yeni Khoirotul Janah Yoghananda Dec’Caprio Yogi Surya Bhakti Yulianti, Raihan Adillah Yuwanda, Allysa Edwina ‘Aisyiyah, Nadia Nasyiatul