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Implementation of Information System and Software Quality Testing in Company Operational Applications Based on ISO/IEC 25010 (Case Study: PT Snapdev Digital Indonesia) Anwar, Chairul; Rahmat Hartono
Jurnal Teknologi Informatika dan Komputer Vol. 12 No. 1 (2026): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v12i1.3294

Abstract

Implementation of information system quality testing is an important factor in supporting the effectiveness and efficiency of company operations. This study aims to implement an information system and conduct software quality testing based on the ISO/IEC 25010 standard at PT Snapdev Digital Indonesia. Quality testing is carried out by measuring seven main characteristics, namely Performance Efficiency, Compatibility, Usability, Reliability, Security, Maintainability, and Portability. The research methods used include observation, data collection, and analysis of test results based on indicators in each ISO/IEC 25010 characteristic. The measurement results show that the percentage value for each aspect of system quality is in the range of 79%–83%, which indicates that the system has met most of the established quality criteria. The overall average value of 80.97% places the system quality in the very good category. This indicates that the system has efficient performance, adequate levels of security and reliability, good ease of use, and can be maintained and run in various environments. However, there are still opportunities for improvement in several aspects to improve system quality to be more optimal. Overall, the implemented information system is considered suitable for use and complies with international software quality standards.
Co-Authors Abdurrahman Harits Achmad Febriyadi Achmad Irvan Zidny Afrizal Ahmad Arisyi Ahmad Nurhidayat Ahmad Zulfikar Setiawan Akmal Febrian Alanjono Astian Jondy Alif Fullah Alya Salsabilah Ananda Ivana Anggraini Aprien Febrian Ardijan Handijono Bob Zimazanya Chevy Herli Sumerli Dea Amelia Della Putri Kinanti Dhimas Suryo Laksono Dian Rifan Abdulah Dodi Wagiyanto Dwi Sari Ida Aflaha, Dwi Sari Dyah Masdyah Dzulfikar Ali Ervan Yudi Widyarto Fariz Nurrahim Fauzan Abdi Alam Alsalam Florida Virginia Luan Gilang Rama Permana Gilang Ramadhani I Gusti Ngurah Nyoman Dharma Manuarsa Ikhlasul kamil Indra Kosasih Irpan Sadath Komala Putra Jelita Sari Laksmi Jodi Caesar Joko Riyanto Kamila Salma Sofyan Kaysha Jasmine Khusnul Fikroh Adillah Kraugusteeliana Kraugusteeliana Kukuh Wijarnako Latifah Chumai Roh Leli Fatmasari Leonard Attalah Lia Lianti Mohamad Ilman Muhamad Ariq Rizky Supriyatna Muhamad Ikbal Kholik Saepullah Muhamad Nurridwan Muhamad Raehan Muhamad Syahid Muhamad Yusup Muhammad Adib Iktimal Muhammad Ishomi Dhiwa Muhammad Sodikin Muhammad Zaky Aditiya Muwahidah Nurhasanah Najwa Kusumaningrum Nasmilzha Gusfiarta Rachmadi Nasution, Annio Indah Lestari Naufal Rizqiananda Nazilah Marzukoh Marzukoh Niko Bilhaq Assidiqi Novi Rahayu Nugroho Djati Satmoko NURHASAN Nurul Khotimah Putra Zahwa Pratama Putri Arum Sari Putri Sri Rahayu Rahmat Hartono Raihan Pratama Resnawati Kusnandar Reza Sahputra Ria Anhar Rifki Ardiansyah Risa Salsabila Rivalno Putra Mulya Sa'diyah Sahala Yudha Satria Maulana Sekar Ajeng Kinasih Shantika Dwi Kurniawati Sheni Febriyanti Siti Aisyah Siti Maemunah Suci Handayani, Suci Sultan Hady Tiyas Cahyaning Wulan Uli Wildan Nuryanto Warman Wasis Wijanarko