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All Journal Proyeksi: Jurnal Psikologi Jurnal EMPATI STUDIA ISLAMIKA Humanitas: Indonesian Psychological Journal Journal of Educational, Health and Community Psychology Jurnal Riset Kesehatan Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal PSYMPATHIC Jurnal Neo Societal Jurnal Psikologi Perseptual INSAN Jurnal Psikologi dan Kesehatan Mental Masyarakat, Kebudayaan dan Politik Journal An-Nafs: Kajian Penelitian Psikologi Jurnal Penelitian Kesehatan Suara Forikes Health Notions Jurnal Psikologi Teori dan Terapan Al-Daulah : Jurnal Hukum dan Perundangan Islam Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi Journal of Economic, Bussines and Accounting (COSTING) JURNAL DIVERSITA SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Buana Pendidikan: Jurnal Fakultas Keguruan dan Ilmu Pendidikan Unipa Surabaya Martabe : Jurnal Pengabdian Kepada Masyarakat NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Jurnal Psikologi Sosial EDUKATIF : JURNAL ILMU PENDIDIKAN Humaniora JOURNAL OF SPORT EDUCATION (JOPE) Societas : Jurnal Ilmu Administrasi dan Sosial MANAZHIM JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Jorpres (Jurnal Olahraga Prestasi) Indonesian Psychological Research JournEEL (Journal of English Education and Literature) Berajah Journal Britain International for Linguistics, Arts and Education Journal (BIoLAE Journal) BISMA (Bisnis dan Manajemen) Buletin Psikologi Journal of Business Studies and Management Review Al-Ihath: Jurnal Bimbingan dan Konseling Islam Journal An-Nafs: Kajian Penelitian Psikologi RESLAJ: Religion Education Social Laa Roiba Journal Strada Jurnal Ilmiah Kesehatan (SJIK)
Suryanto, Suryanto
Departemen Psikologi Kepribadian Dan Sosial, Fakultas Psikologi, Universitas Airlangga
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Other

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Kualitas Layanan Dan Kepuasan Pelanggan Terhadap Aksesibilitas Aplikasi Pln Mobile : Sebuah Telaah Literatur Desmon Saing; Suryanto Suryanto
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 3 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i3.9174

Abstract

This research explores the relationship between Service Quality and Customer Satisfaction with Accessibility in the PLN Mobile Application. This study discusses in detail the benefits of the PLN Mobile Application to support the PT PLN (Persero) Transformation program through big aspirations, one of which is Customer Focus. PLN Mobile is a PLN electricity service application for customers (Mobile Customer Self Service) which is integrated with the Integrated Complaints and Complaints Application (APKT) and the Centralized Customer Service Application (AP2T) where the PLN Mobile application can be downloaded via the Play Store and App Store. PT PLN has continuously provided feature updates and various other services to customers since this application was launched, until now the PLN Mobile Application has been used for more than 3 (three) years and has been downloaded by more than 10 (ten) million downloaders with a Rating Stars 4.8 out of 5 Scale (01/29/2024). This study synthesizes the results through several case studies where the emphasis on the importance of transformation carried out by PLN is through the development of the PLN Mobile application. The discussion was held to describe the practicalities and see the influence that occurred from the development of the application and to convey the obstacles found from this literary study and to provide recommendations for further research including exploring the accessibility of the PLN Mobile application to improve Service Quality and Customer Satisfaction. Keywords: Service Quality & Customer Satisfaction; PLN Mobile.
Not Too Involved but Really Care: Father’s Acceptance Who Have Children with Autism Spectrum Disorder (ASD) Nailul Fauziah; Suryanto Suryanto; Endang Sri Indrawati
Journal of Educational, Health and Community Psychology Vol 13 No 1 March 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i1.26843

Abstract

ASD constitutes a persistent mental disorder that significantly impacts family dynamics, involving both parents and siblings. Limited research has delved into the dynamics of how siblings undergo the process of accepting a father with an ASD child. This study aims to investigate the unique process of paternal acceptance in the context of children with ASD. Utilizing a case study approach, in-depth interviews will be conducted with 8 fathers of ASD children. The acceptance journey for fathers in the realm of ASD differs from the stages outlined in Ross' theory. Fathers traverse a stage of confusion followed by the realistic stage, contemplating the subsequent steps and actions to optimize the development of their ASD children. While fathers may not be directly involved in day-to-day parenting tasks, they exhibit commitment by providing financial support, monitoring their children's ASD development, and realistically preparing for their future. 
Development of Online Learning Based Teacher Competency Models Hermasari Sari Restuti; Suryanto Suryanto
STRADA : Jurnal Ilmiah Kesehatan Vol. 10 No. 1 (2021): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/sjik.v10i1.623

Abstract

In Indonesia, until May 5 2020, 864 people died from the COVID-19 virus and 11.192 people were confirmed to have contracted COVID-19. The implementation of physical distancing policy requires that the learning process be carried out from home through an online system. The online learning system presents its own challenges for teachers who in this case are teachers. This research aims to improve the development of teacher competence in terms of pedagogic competence, which is the ability of teachers in learning management which includes the ability to utilize the advancement of science and technology in education. In this study,researchers took 5 people as research subjects to be interviewed. The results showed that the development of pedagogic competency model needs to be done to teachers in order to improve and maximize the use of science and technology in online learning,especially during the pandemic period as it is today.
Competency Development of Quality Control in Automotive Companies to Improve Service Quality Nanda Tejaningrum Vera; Suryanto Suryanto
STRADA : Jurnal Ilmiah Kesehatan Vol. 10 No. 1 (2021): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/sjik.v10i1.643

Abstract

The QC team provides innovation improvement ideas conducted by other departments until the output is produced perfectly using the concept of Plan-Do-Check-Action (PDCA), while the QC function in the context of sales and after-sales here is to control the service process of each dealer to comply with company standards. QC team must have a qualified knowledge and ability which described the ability including providing services, responsive, trustworthy and have empathy in running relationships in the team and consumers. One of the techniques that can be used today for Quality Control Sales and After Sales is the technology called Customer Relationship Management system (CRMs) which will facilitate qc work in terms of fulfilling the components of PDCA. Therefore, each QC team must have the appropriate level of education qualifications, technological operating skills and analytical power to be able to affect the productivity of the company.
SalesForce Competency Development Model (Sales) in the Digital Age Sany Mega Septiana; Suryanto Suryanto
STRADA : Jurnal Ilmiah Kesehatan Vol. 10 No. 1 (2021): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/sjik.v10i1.655

Abstract

This study aims to analyze how the sales force competency development model (Sales) in the digital age. The research method used in this study is to use a qualitative method by conducting interviews with 2 subjects who are salespeople in a department store. Based on the results of research that has been done show that the sales force competency development model (sales) in the digital era has implemented the Generic Competency Model for Salespeople from Spencer & Spencer. This competency model consists of twelve generic competencies. The suggestion from researchers is that as a salesperson who is the spearhead of the company, a salesperson is expected to be able to continue to improve their competencies, this can be done by transferring knowledge through training, or learning through other media that can support their competencies in doing so. product selling and increasing their performance.
Competency Development for the Secretaries of the Board of Directors of PT Pelabuhan Indonesia III (Persero) in Industrial Revolution 4.0 Era Falda Kumala Aprilya; Suryanto Suryanto
STRADA : Jurnal Ilmiah Kesehatan Vol. 10 No. 1 (2021): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/sjik.v10i1.658

Abstract

Secretaries play a particular role in supporting the company leaders to carry out their tasks.. Therefore, it is important for secretaries to continuously conduct competency development, considering that in Industrial Revolution Era 4.0 technology advancement are very likely to replace humans’ works. The writer has conducted research of competency on the Secretaries of the Board of Directors of PT Pelabuhan Indonesia III (Persero). This purpose of this research is to understand the proper competency development for the position of Secretary of the Board of Directors of PT Pelabuhan Indonesia III (Persero) in Industrial Revolution Era 4.0. This research was carried out using qualitative descriptive method by utilizing secondary or existing data. This research concluded that the competency of the Secretaries of the Board of Directors of PT Pelabuhan Indonesia III (Persero) has met the demands of Industrial Revolutio Era 4.0, although some training programs are still required.
Pelatihan pembuatan pangan fungsional dari jambu merah, mengkudu dan daun kelor untuk meningkatkan kesehatan lansia di desa Pandansari. Poncokusumo, kabupaten Malang Devanus Lahardo; Hilkatul Ilmi; Suryanto Suryanto; Firmansyah Ardian Ramadhani; Agus Pratiwi; Yusuf Alif Pratama; Wiwied Ekasari; Maria Lucia Ardhani Dwi Lestari; Andang Miatmoko; Rosita Handayani; Retno Sari; Aty Widyawaruyanti
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 8, No 1 (2024): March
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v8i1.21979

Abstract

AbstrakDesa Pandansari mempunyai potensi hasil pertanian melimpah terutama mengkudu, kelor, jahe, sereh dan jambu biji. Permasalahan yang terjadi adalah hasil panen yang tidak terserap di pasaran yang akan menjadi limbah karena belum dimanfaatkan dengan baik. Pengolahan hasil pertanian menjadi pangan fungsional menjadi peluang karena dapat meningkatkan nilai tambah dan nilai manfaat dari produk tersebut untuk kesehatan terutama bagi penduduk usia lanjut. Tim dosen Fakultas Farmasi UNAIR dengan keahlian dan kompetensi keilmuan yang dimiliki memanfaatkan aneka hasil sumber daya alam itu menjadi produk yang bernilai tinggi. Kegiatan Pengabdian kepada Masyarakat (PkM) ini bertujuan untuk memberikan pegetahuan dan ketrampilan tentang manfaat hasil pertanian dan bagaiamana mengolahnya menjadi pangan fungsioanal. Tim PkM bekerjasama dengan PKK, Kader Kesehatan dan badan relawan kebakaran dan kebencanaan (BALAKARCANA). Kegiatan dilakukan Minggu, 6 Agustus 2023 di balai desa Pandansari dengan peserta 32 orang. Materi yang disampaikan adalah cara memanfaatkan sumber daya alam , cara memanfaatkan buah atau tanaman herbal yang sudah dipanen dan cara mengemas produk. Untuk praktek yang diberikan adalah beberapa produk hasil inovasi yaitu pembuatan stik daun kelor, simplisia kering mengkudu, jus jambu biji dan sirup jahe plus. Dari hasil pre dan post test, didapatkan bahwa skor rata-rata meningkat dari 63,5 menjadi 77,9. Hal tersebut menunjukkan terjadi penambahan pengetahuan saat dilakukan kegiatan pengabdian kepada masyarakat. Saat pelaksanaan peserta terlihat antusias dalam mengikuti praktik, mereka berharap pelatihan seperti ini sering dilakukan supaya semakin banyak warga yang mengetahui bahwa tanaman yang dapat dimanfaatkan terutama untuk pendukung kesehatan lansia. Kata Kunci : lansia; obat tradisional; olahan pangan; pelatihan AbstractPandansari Village has the potential for abundant agricultural products, especially noni, moringa, ginger, lemongrass and guava. The problem that occurs is that the harvest is not absorbed in the market which will become waste because it has not been utilized properly. Processing agricultural products into functional food is an opportunity because it can increase the added value and beneficial value of these products for health, especially for the elderly population. UNAIR Faculty of Pharmacy lecturer team with their expertise and scientific competence utilizes various natural resources into high-value products. This community service activity aims to provide knowledge and skills about the benefits of agricultural products and how to process them into functional food. The PkM team collaborated with PKK, Health Cadres and the fire and disaster volunteer body (BALAKARCANA). The activity was held on Sunday, August 6, 2023 at Pandansari village hall with 32 participants. The material presented was how to utilize natural resources, how to utilize harvested fruit or herbal plants and how to package products. For the practice given are some innovative products, namely the making of moringa leaf sticks, dried noni dried simplisia, guava juice and ginger plus syrup. From the pre and post test results, it was found that the average score increased from 63.5 to 77.9. This shows that there is an increase in knowledge when community service activities are carried out. During the implementation, the participants seemed enthusiastic in participating in the practice, they hoped that training like this was often carried out so that more and more residents knew that plants could be utilized, especially for supporting the health of the elderly..Keywords: elderly; traditional medicine; food processing; training
Kesejahteraan Psikologi Masyarakat Miskin Penerima Bantuan Modal Usaha dari Yayasan G25 INDONESIA: Studi Kasus di Kabupaten Bangkalan dalam Perspektif Model Kesejahteraan Psikologis Ryff Oktavian Ismail Johansyah; Suryanto Suryanto
Reslaj: Religion Education Social Laa Roiba Journal Vol. 8 No. 3 (2026): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v8i3.11437

Abstract

Poverty not only leads to economic limitations but also affects individuals’ psychological well-being. Business capital assistance programs as a form of economic empowerment are expected to improve the overall quality of life of low-income communities. This study aims to describe the psychological well-being of low-income communities receiving business capital assistance from the G25 Indonesia Foundation based on Ryff’s Psychological Well-Being Model. This research employed a qualitative approach with a case study design involving two recipients of business capital assistance. Data were collected through observation and in-depth interviews and were analyzed using thematic analysis. The results indicate that business capital assistance contributes to improvements in the psychological well-being of the subjects across all six dimensions of Ryff’s model, namely autonomy, personal growth, environmental mastery, purpose in life, positive relations with others and self-acceptance. The subjects demonstrated increased economic independence, greater awareness of personal potential, enhanced social engagement, clearer life direction and more positive self-acceptance. This study concludes that business capital assistance not only impacts economic aspects but also strengthens the psychological well-being of low-income communities in a holistic manner.
Co-Authors Achmad Chusairi Adiwignya Nugraha Widhi Harita Agung Himawan Agus Pratiwi Agustin Rahmawati Ahmad Fathan Abidi Ajeng Hayyu Sujalmo Akhmad Fauzie Alfian Yusuf Anas R H Anastasia Paramita Andang Miatmoko Andik Matulessy Andik Matulessy Andik Matulessy Andriana Budi Riastri Annis Catur Adi Annisa Umi Fauziah Anung Priambodo Aty Widyawaruyanti Bagong Suyanto Casimiro da Assunção Pires Chintya Krisna Inggira Damayanti, Elok Denny Samba Desmon Saing Devanus Lahardo Dewi Retno Suminar Dhini Rama Dhania Dita Yuliastrid Duta Nurdibyanandaru Dyah Pikanthi Diwanti Edi, Imam Sarwo Endang Retno Surjaningrum Endang Sri Indrawati Erdi Istiaji Erlina Fransisca Fajrianthi Fajrianthi Falda Kumala Aprilya Falih Suaedi Fendy Suhariadi Firmansyah Ardian Ramadhani Fitria Fitria Fitria Fitria Gresika Tabitha Vinesian Hadi Suyono Hamidah, Hamidah Handayani, Rosita Hari Basuki Notobroto Hermasari Sari Restuti Hilkatul Ilmi I Gusti Bagus Wiksuana IGAA Noviekayati ika febrian kristiana Ike Herdiana Imam Busthomi James Kalimanzila M. G. Bagus Ani Putra M. Hestu Widiyastono Maria Lucia Ardhani Dwi Lestari Milka Malva Rohi Moch Ali Mashuri Moch. Ali Mashuri Muchammad Toyib Muhamad Ichsan Sabillah Muhammad Arief Sumantri Mukhtarsyaf, Fahd Musta'in Mashud Nailul Fauziah Nanda Tejaningrum Vera Nelly Marhayati Niken Titi Pratitis Nur Azizah Aulia Rahma Nurul Hartini Oktavian Ismail Johansyah Prakrisno Satrio Pratitis, Nindia Qaulan Sadida Rahmat Iqbal Reni Oktaviana Cahyanti Retno Sari Rika S Triyoga Rika Subarniati Rohmah Rifani Rr. Setyawati Sany Mega Septiana Sari, Reza Lidia Setyowati, Anggi Shoikhatul Jannah Sri Aryanti Kristianingsih Sri Iswati Tiara Andini Wahyudi Tri Siwi Agustina Tumafto N. H. P. Mulyanto Tutur Jatmiko Unika Prihatsanti Wahyuni, Hera Widodo Dwi Utomo Windijarto Windijarto Wiwied Ekasari Wiwik Sulistiani Wiwin Hendriani Yudho Bawono Yusran Haskas Yusti Probowati Rahayu Yusuf Alif Pratama