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All Journal Equilibrium: Jurnal Pendidikan DERIVATIF Jurnal Ilmiah Universitas Batanghari Jambi Journal of Economic, Bussines and Accounting (COSTING) SEIKO : Journal of Management & Business Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN Zona Manajemen: Program Studi Magister Sains Manajemen Universitas Batam International Journal of Environmental, Sustainability, and Social Science Journal of Coastal and Ocean Sciences Bahtera Inovasi Indonesian Journal of Engagement, Community Services, Empowerment and Development (IJECSED) International Journal of Educational Review, Law And Social Sciences (IJERLAS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Journal of Management and Digital Business Annals of Human Resource Management Research Journal of Governance, Taxation, and Auditing International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Zona Manajerial: Program Studi Manajemen (S1) Universitas Batam Studi Ekonomi dan Kebijakan Publik Jurnal Pengabdian Ibnu Sina International Journal of Management Research and Economics Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Pendekar Nusantara Jurnal Penelitian Pendidikan Indonesia Journal of Multidisciplinary Academic Business Studies Journal of Multidisciplinary Academic and Practice Studies Global Academy of Business Studies Global Academy of Multidisciplinary Studies Studies in Economy and Public Policy Review of Multidisciplinary Academic and Practice Studies JRTI (Jurnal Riset Tindakan Indonesia)
Ngaliman, Ngaliman
Batam University, Indonesia
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THE INFLUENCE OF MOTIVATION, WORKLOAD AND COMPETENCY ON EMPLOYEE PERFORMANCE WITH ORGANIZATIONAL COMMITMENT AS AN INTERVENING VARIABLE IN THE RIAU ISLANDS PROVINCIAL HEALTH OFFICE Susilo Budi Hartanto; Ngaliman; Sri Yanti
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 3 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i3.1923

Abstract

In this study, researchers variables Motivation, Workload, Competence, Organizational Commitment and Employee Performance. Data analysis with parametric and non-parametric statistics using SEM-PLS (Structural Equation Modeling-Partial Least Square) Data analysis with parametric and non-parametric statistics regarding research variables, calibration test / pilot test, validity and reliability, Outer model and inner model analysis, as well as a discussion of the results of hypothesis testing or Path Analysis Path. This study uses path analysis to examine the pattern of relationships that reveals the effect of a variable or set of variables on other variables, both direct and indirect. The calculation of the path coefficient in this study was assisted by SmartPLS Ver 4.0 2022. The results of this study indicate a direct influence that Motivation, Workload and Competence variables have a significant positive effect on Organizational Commitment. Organizational Commitment and Motivation have a significant positive effect on Employee Performance. Workload has a positive insignificant effect on Employee Performance. Competence has a positive insignificant effect on Employee Performance. Organizational Commitment has a significant positive effect in mediating Motivation on Employee Performance. Organizational Commitment has a positive and significant effect in mediating Workload on Employee Performance. Organizational Commitment has a negative and insignificant effect in mediating Competence on Employee Performance.
THE EFFECT OF TRAINING, WORKLOAD AND DISCIPLINE ON PERFORMANCE WITH JOB SATISFACTION AS AN INTERVENING VARIABLE OF EMPLOYEES OF THE GOVERNMENT EDUCATION SERVICE OF THE RIAU ISLANDS PROVINCE Brian Kawasi; Ngaliman; Muammar Khaddafi
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 5 (2024)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i5.1931

Abstract

Examine how training, workload, and discipline impact employee performance through work satisfaction. A total of 52 respondents were used as samples. The study utilized a questionnaire with Likert scale to collect data for research purposes. Validity and reliability tests are conducted on the instrument, with normality and linearity tests being used to check assumptions. Analyzing data through the use of analysis techniques to understand how training impacts employee performance through work satisfaction at the Provincial Education Office Kepri. Findings from the research suggest that (1) training directly impacts employee performance with no significant influence, (2) workload directly impacts employee performance with no significant effect, (3) discipline has a direct and significant influence on employee performance, (4) training has a significant impact on employee performance through work satisfaction, (5) workload has a significant influence on employee performance through work satisfaction, (6) discipline plays a significant role in employee performance through work satisfaction.
Pengaruh stres kerja, efikasi diri dan etika terhadap integritas pegawai kejaksaan Negeri Batam melalui komitmen sebagai variabel intervening Erni Lubis; Ngaliman Ngaliman; John Friadi; Sri Yanti
JRTI (Jurnal Riset Tindakan Indonesia) Vol. 10 No. 1 (2025): JRTI (Jurnal Riset Tindakan Indonesia)
Publisher : IICET (Indonesian Institute for Counseling, Education and Therapy)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/30036141000

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh stres kerja, efikasi diri, dan etika terhadap integritas pegawai Kejaksaan Negeri Batam dengan komitmen sebagai variabel intervening. Integritas pegawai pada lembaga penegak hukum menjadi aspek krusial dalam menjaga kepercayaan publik, sementara dinamika beban kerja, tuntutan profesionalisme, dan tekanan eksternal seringkali memengaruhinya. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik analisis Partial Least Square-Structural Equation Modeling (PLS-SEM). Sampel penelitian adalah seluruh pegawai Kejaksaan Negeri Batam yang berjumlah 103 responden. Data dikumpulkan melalui penyebaran kuesioner yang mengukur variabel stres kerja, efikasi diri, etika, komitmen, dan integritas. Hasil penelitian menunjukkan bahwa stres kerja berpengaruh negatif dan signifikan terhadap integritas pegawai, sedangkan efikasi diri dan etika berpengaruh positif signifikan terhadap integritas. Selain itu, stres kerja, efikasi diri, dan etika berpengaruh signifikan terhadap komitmen. Komitmen terbukti memiliki pengaruh positif signifikan terhadap integritas pegawai. Analisis mediasi menunjukkan bahwa komitmen memediasi hubungan antara stres kerja dengan integritas (pengaruh negatif), serta memediasi hubungan efikasi diri dan etika dengan integritas (pengaruh positif). Temuan ini menegaskan bahwa upaya peningkatan integritas pegawai Kejaksaan Negeri Batam perlu dilakukan dengan pengelolaan stres kerja, penguatan efikasi diri, penerapan etika, serta peningkatan komitmen organisasi. Penelitian ini memberikan kontribusi teoretis dalam pengembangan literatur mengenai integritas pegawai, sekaligus rekomendasi praktis bagi manajemen dalam merumuskan strategi pembinaan pegawai berbasis integritas.
Analisis Work–Life Balance Pekerja Perempuan dalam Konflik Peran Ganda: Studi Kasus PT Citra Tubindo Tbk Lizania Syahputri; Ngaliman; Muammar Khaddafi
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 1 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i1.5037

Abstract

This study aims to analyze the work - life balance of female workers in work - family conflict (Case Study of PT Citra Tubindo Tbk). This study analyzes what work - family conflicts most often occur so that they can hinder the work - life balance of female workers and find out whether the support of women's empowerment organizations has been effective in helping female workers in dealing with work - family conflicts at PT Citra Tubindo Tbk and achieving work - life balance. This study uses primary data from structured in-depth interview techniques and direct observation. The sample determination in this study used cluster sampling technique so that the sample used was 16 female workers who worked in the RFPC department (Regional Finance and Procurement Center). The results of this study were analyzed using deductive thematic analysis techniques. The results showed that female workers at PT Citra Tubindo Tbk have succeeded in achieving work-life balance despite experiencing work - family conflict with organizational support that is considered effective in helping female workers. Most of female workers have achieved a balance of involvement (involvement balance) in work and family even though they experience conflicts of physical and psychological tension in family life caused by work life. This is due to the support of the Women@Vallourec organization which is considered the most effective in helping work - family conflict.
COLLABORATION BETWEEN ACADEMICS AND LOCAL GOVERNMENTS IN PREPARING POLICIES TO Ease Doing Business for MSMEs IN THE RIAU ISLANDS Ngaliman; Bambang Satriawan; Edi Indera; Sri Yanti
International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Vol. 4 No. 3 (2024): November 2024 - February 2025
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

One constraint for business micro small And medium enterprises (SMEs) in start And develop business is lack of convenience effort given​ government in various form its policies . Ease try start from availability information related opportunity business , HR training , fiscal incentives in form loan cost cheap until related marketing the product . In Effort For push development of MSMEs in the Province Riau Islands Academics University Batam ( Uniba ) and Government Province Riau Islands via Service Investment and​ Service Integrated One The door (DPMPTSP) makes an agenda for formulate convenience business that can given all OPDs against MSME actors . Results identification convenience business That will made into material for Provincial Government Riau Islands For make Design Regional Regulations that can give convenience to public Riau Islands in MSME sector . Regulation required Government Province Riau Islands can brave And No doubtful in give convenience try MSME actors according to his authority . Service Investment and​ Service Integrated One Door (DPMPTSP Together with the Academic Team Uniba do visit to a number of office Department / Agency Government at the level province For collect empirical data , and activities that have been they do during This in developing MSMEs. There is around 114 thousand more MSMEs in Kepri.They face a number of challenges , including is expensive logistics And infrastructure . As region islands , MSMEs face uncertainty transportation sea , infrastructure minimal ports , as well as expensive fare send , which increases cost operational . In addition that , they face competition with product outside a larger country cheap , especially through e-commerce, threatening sustainability product local . Capital issues and access financing Also become obstacles . Many MSMEs have difficulty get formal financing because limitations guarantee .
The Influence of The Environment, Tariffs and Facilities on the Satisfaction of Flat Residents Under the Management of BP Batam With Service Quality as Variable Intervening Andi YUNUS; Ngaliman NGALIMAN; Sajiyo SAJIYO
Journal of Governance, Taxation and Auditing Vol. 4 No. 1 (2026): Journal of Governance, Taxation and Auditing (July - September 2026)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jogta.v4i1.1570

Abstract

This research analyzes the influence Environment, Tariffs And Facilities Towards Satisfaction of Flat Residents Under the Management of Mr Batam With Service Quality As an Intervening Variable. Based on data from BP Batam in 2023, there are kabil flats 530 reports, yellow face flats with 613 reports, Batu Ampar flats with 610 reports, Sekupang flats with 487 reports, and Tanjung Uncang flats with 501 reports. This shows that there are still many flat residents who experience problems when inhabiting flats. Using primary data from 176 Flat Residents Under the Management of Mr Batam, this research found that Environment Nah has a direct significant effect on Flat Residents' Satisfaction, instead Rates and Facilities proven to have influence yang significant to Flat Residents' Satisfaction, additionally the Environment has an insignificant influence on Service Quality, but Trif and Facilities have a significant influence on Service Quality. Service Quality has a significant effect on the satisfaction of flat residents. The indirect influence of the environment has an insignificant influence on the satisfaction of flat residents through service quality, but rates and facilities have a significant influence on the satisfaction of flat residents through service quality. The proposed recommendation is to focus on scaling up Flat environment and improve the quality of services provided to flat residents.
Measuring the Performance of Batam City Government Using the Balanced Scorecard (BSC) Model Rizka Arsyntha PERMATASARI; Ngaliman NGALIMAN; Sri YANTI
Journal of Governance, Taxation and Auditing Vol. 4 No. 1 (2026): Journal of Governance, Taxation and Auditing (July - September 2026)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jogta.v4i1.1571

Abstract

This study aims to measure the performance of the Batam City Government using the Balanced Scorecard (BSC) approach as a comprehensive performance measurement model. The BSC evaluates four main perspectives: financial, customer (public), internal processes, and organizational learning and growth. This study employs a qualitative descriptive approach, which is suitable for gaining an in-depth understanding of complex phenomena, particularly those related to organizational behavior and public administration. The research was conducted in Batam City, Indonesia, during the period from January to May 2025. The findings indicate that the implementation of BSC provides a holistic overview of budget management effectiveness, public service quality, internal process efficiency, and human resource development within the Batam City Government. The study also reveals that integrated performance measurement can enhance accountability, transparency, and the overall quality of governance. Therefore, the application of BSC in the public sector is considered a relevant strategic tool to support planning and more targeted decision-making.
The Effect of Competence, Information Technology and Complaint Handling on Customer Satisfaction Intervening Service Quality Edy PURNOMO; Ngaliman NGALIMAN; Sri YANTI
Journal of Governance, Taxation and Auditing Vol. 4 No. 1 (2026): Journal of Governance, Taxation and Auditing (July - September 2026)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jogta.v4i1.1572

Abstract

The public satisfaction index value for the services of the Kijang Class III Port Authority and Harbormaster Office, Riau Islands, is in the poor category, due to customer satisfaction issues related to service quality, employee competence, information technology utilization, and complaint handling. This mixed-methods study aims to examine the relationship between competence, information technology utilization, and complaint handling on customer satisfaction in the intervening period. Service quality. It was concluded that competence, complaint handling, and service quality had a significant positive effect on customer satisfaction. Furthermore, competence and complaint handling had a significant positive effect on service quality. Then, the use of information technology had a positive but insignificant effect on customer satisfaction. Furthermore, complaint handling did not have a significant positive effect on service quality. Then, service quality was able to intervene in the influence of competence and information technology utilization in a significant positive way on customer satisfaction, but was unable to intervene in the influence of complaint handling on customer satisfaction. It is recommended to the leadership elements of the agency, among others, to optimize the condition of the technology infrastructure and create a training program to improve the basic skills of officers in using technology in communicating information to customers and prioritize the main targets of service performance to be oriented towards optimizing complaint handling.
Determination of Competence, Service Excellen, And Application of System Management Information on the Performance of District Employees in Karimun Regency Through Job Satisfaction as an Intervening Variable Uci LIHARYANTI; Ngaliman NGALIMAN; Sri YANTI
Journal of Governance, Taxation and Auditing Vol. 4 No. 1 (2026): Journal of Governance, Taxation and Auditing (July - September 2026)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jogta.v4i1.1573

Abstract

The performance achievement of employees in the Karimun Regency Districts was not achieved according to the target, due to employee dissatisfaction, competence, excellent service and the application of management information systems. This mixed-method study aimed to determine the role of job satisfaction on competence, excellent service and the application of management information systems on employee performance. It was concluded that competence and positive job satisfaction significantly determine employee performance. Excellent service and the application of management information systems do not significantly determine employee performance. Furthermore, competence, excellent service and the application of management information systems positively and significantly determine job satisfaction. Then job satisfaction is able to intervene positively significantly with perfect determination of competence, excellent service and the application of management information systems on employee performance. This means that competence and satisfaction have a significant impact on employee performance. At the same time, excellent service and the application of management information systems have not had a significant impact. Furthermore, competence, excellent service and the application of management information systems have a significant impact on job satisfaction. Then job satisfaction can perfectly strengthen the influence of excellent service and the application of management information systems on employee performance, but competence can be partially strengthened.
SOSIALISASI PAJAK PENGHASILAN (PPH) UNTUK UMKM Ngaliman Ngaliman; Diana Titik Windayati; Benni Sumarman; Widyanti Diah Lestari; Ely Kurniawati; Silvia Auzar; One Yantri
Jurnal Pendekar Nusantara Vol. 3 No. 2 (2026): FEBRUARI 2026
Publisher : LPPM-Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/pend.v3i2.2104

Abstract

, Kegiatan sosialisasi pajak penghasilan bagi Usaha Mikro, Kecil, dan Menengah (UMKM) dilaksanakan sebagai bagian dari upaya peningkatan kesadaran dan pemahaman pelaku usaha terhadap kewajiban perpajakan. Dalam kegiatan ini, diberikan penjelasan terkait kewajiban pajak penghasilan (PPh) Final UMKM, ketentuan tarif, cara pelaporan, dan pembayaran pajak secara daring. Kegiatan ini diikuti oleh 50 pelaku UMKM dari berbagai sektor usaha di RT 002/RW 007 Teluk Mata Ikan, Kelurahan Sambau-Nongsa Kota Batam. Hasil evaluasi menunjukkan peningkatan pemahaman peserta terhadap aspek perpajakan, khususnya PPh Final UMKM. Sosialisasi ini diharapkan dapat mendorong kepatuhan pajak serta memperluas basis pajak nasional.
Co-Authors -, Rika Regita Cahyani Achmad, Andi Afriyani, Nur Afrizal Afrizal Afwindra, Firdaus Ahadian Zulseptriadi Ali Sarpudin Amelia Widya Saputri, Meta Amit Silitonga Ana Faizah Andi M Lutfhi Andi YUNUS Anggraeni, Nina Astarizal, Astarizal Auzar Auzar Auzar, Silvia Balqis Balqis Bambang Agung Pramana Bambang Satriawan Basri Basri Basri Basri Benni Sumarman Brian Kawasi Cablullah Wibisono Cablullah Wibisono Catrayasa, I Wayan Cevy Amelia Chabblullah Wibisono Chablullah Wibisono Chablullah Wibosono Dahlan Gunawan Debora Sinaga Desi Asmanianti Desi Efna Dewi, Nolla Puspita Diana, Kurnia Dimas Rio Nugroho Dwi Firdayani Edi Indera Edy Purnomo Edy PURNOMO Eka Maria Susanti Eko Haryanto Eko Haryanto Ely Kurniawati Erni Lubis Etty Sri Wahyuni Eva Agustina Fachrudin Fachrudin Fachrudin Fachrudin Faisal Faisal Firaldi, Yukiko Fitri Sukmawati Friadi, John Friska Sihombing, Elisabet Gana Vige Ortega Gita Indrawan Gita Indrawan, Mohammad Habibi Habibi Handayani, Ika Fitri Hariansyah, Herry Helena Rouhillahi Hendra Aris Hendriyan Saputra Henry Aspan Herbert Manurung Hijliansyah Marbun Hizam, Nurul I Wayan Catra Yasa I Wayan CATRAYASA I Wayan Catrayasa I Wayan Catrayasa I Wayan Catrayasa Ihsan, Nurdin Indawati Lestari Indrawan, Gita Indrawan, Mohamad Gita Indrawan, Muhammad Gita Indrayani INDRAYANI INDRAYANI Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Iqbal Ramadhan John Friadi John Friadi Juniastito, Raynaldi Khaidir Khaidir, Khaidir Khairil Khairil Kurniawan, Ady Kurniawan, Nuzul Kurniawan Lie Lie Lie, Lie Liharyanti, Uci Liza Rickiany Lizania Syahputri Lubis, Erni Luthfi, Andi Luthfi, Andi M. Maisuro Maisuro Maisuro, Maisuro Mangara Mardiana MARHABAN, MARHABAN SIGALINGGING Maria Maria Mawarni Mawarni Meisy Pujianti Ningrum Mistianasari, Dita Mistianasari, Dita Mistianasari Muammar Khaddafi Muammar Khaddafi Muammar Khaddafi Muammar Khaddafi Muhamad Gita Indrawan Muhammad Gita Indrawan Muhammad Gita Indrawan Muliana, Heppy Muliyanto Muliyanto Muliyanto, Muliyanto Mursal Mursal Mursal Mursal Mursal Mursal Mustika, Ita Naufal, Muhammad Ade Ngalimun, Ngalimun Nike Astarina Ningrum, Meisy Pujianti Nolla Puspita Dewi Nur Afriyani Nur Andini Rianti Nurdin Ihsan One Yantri Paradila Putri, Inggerit PERMATASARI, Rizka Arsyntha Prayitno, Cahyo PUJI LESTARI Puji Lestari R.A. Widyanti Diah Lestari Rachman, Abd. Rafiza, Raja Rahima, Sri Rahman Efandi Raja Rafiza Raymond Raymond Rizka Arsyntha PERMATASARI Rizki Hidayat Sajiyo SAJIYO Sajiyo Sajiyo Sajiyo Sajiyo, Sajiyo Sania Davina Putri Sarmini Sarmini Sarmini Sarmini Sawaluddin Sawaluddin Sepyenita, Sepyenita Setiyowati, Herny Sheptya Yusnta Putri Sihombing, Anggi Hartaty Silvia Auzar Silvia Vitri Siregar, Haposan Siti Fathonah Sr Yanti Sri Rahima Sri Yanti Sri Yanti Sri Yanti Sri Yanti Sri YANTI Suharto Suharto Sujono, Imam Sulikah Sulikah Sumiyati Sumiyati Susilo Budi Hartanto Syamsul, Sari Baiti Syamsurizal - - Syarifah Zairina Uci LIHARYANTI Wahyu Wahyudin Wayan Catra Y Wayan Catra Yasa, I Wayan Catrayasa, I Wibisono, Cablullah Windayati, Diana Titik Wirawan, Donny Yanti , Sri Yantri, One Yasa, I Wayan Catra Yukiko Firaldi YUNUS, Andi Zairina, Syarifah Zulkifli Eko Purwanto