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All Journal Equilibrium: Jurnal Pendidikan DERIVATIF Jurnal Ilmiah Universitas Batanghari Jambi Journal of Economic, Bussines and Accounting (COSTING) SEIKO : Journal of Management & Business Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN Zona Manajemen: Program Studi Magister Sains Manajemen Universitas Batam International Journal of Environmental, Sustainability, and Social Science Journal of Coastal and Ocean Sciences Bahtera Inovasi Indonesian Journal of Engagement, Community Services, Empowerment and Development (IJECSED) International Journal of Educational Review, Law And Social Sciences (IJERLAS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Journal of Management and Digital Business Annals of Human Resource Management Research Journal of Governance, Taxation, and Auditing International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Zona Manajerial: Program Studi Manajemen (S1) Universitas Batam Studi Ekonomi dan Kebijakan Publik Jurnal Pengabdian Ibnu Sina International Journal of Management Research and Economics Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Pendekar Nusantara Jurnal Penelitian Pendidikan Indonesia Journal of Multidisciplinary Academic Business Studies Journal of Multidisciplinary Academic and Practice Studies Global Academy of Business Studies Global Academy of Multidisciplinary Studies Studies in Economy and Public Policy Review of Multidisciplinary Academic and Practice Studies JRTI (Jurnal Riset Tindakan Indonesia)
Ngaliman, Ngaliman
Batam University, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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The influence of leadership, remuneration, competency on employee turnover intention with organizational culture as an intervening variable at Bank Ekonomi Rakyat Sejahtera Batam Ngaliman Ngaliman; I Wayan Catrayasa; Lie Lie
Journal of Multidisciplinary Academic and Practice Studies Vol. 1 No. 3 (2023): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v1i3.2376

Abstract

Purpose: This study analyzes the influence of leadership, remuneration, and competence on employee turnover intention in BPR Sejahtera Batam, with organizational culture as an intervening variable. In the last five years, turnover intention in BPR Sejahtera Batam has increased significantly, reaching 21.05% in 2023. Research Methodology: This study employed a quantitative approach using census sampling of 111 employees. Primary data were collected through questionnaires with a Likert scale and analyzed using Partial Least Squares structural equation modeling (PLS-SEM) through SmartPLS 4. Results: Using primary data from 111 employees, this study found that leadership and competence did not significantly affect turnover intention, either directly or through organizational culture. In contrast, remuneration was shown to have a significant effect, highlighting the importance of compensation in employees' decisions to stay or leave the company. Organizational culture was not a significant mediator between remuneration and turnover intentions. Conclusions: Employees’ decisions to stay or leave are primarily determined by remuneration factors rather than leadership, competence, or organizational culture. Compensation aspects, such as salary, benefits, and bonuses, play a stronger role than other organizational factors in shaping turnover intentions. Limitations: This study focused on one organization with a relatively small sample size, which may limit the generalizability of the findings. Broader studies across multiple banks and regions are recommended. Contribution: This study provides practical insights for bank management to prioritize improvements in remuneration systems and employee welfare programs as effective strategies to reduce turnover intention.
The influence of motivation, work culture and work environment on performance through empowering managers of village-owned enterprises (Bum Desa) in the Riau Islands Province Maisuro Maisuro; Ngaliman Ngaliman; Gita Indrawan
Journal of Multidisciplinary Academic and Practice Studies Vol. 2 No. 2 (2024): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v2i2.2474

Abstract

Purpose: This research analyzes the influence of motivation, work culture, and work environment on the performance of Village-Owned Enterprise Management (Bum Desa) with empowerment as an intervening variable in the Riau Islands Province. Research Methodology: The study used A quantitative survey of 302 BUM Desa managers (sampled from 1,245 using Slovin’s formula) was conducted. Data were collected via Likert-scale questionnaires and analyzed using PLS-SEM with SmartPLS to test validity, reliability, and direct and indirect effects. Results: In 2023, of the 249 villages in the Riau Archipelago, only 10 (4%) were advanced and 34 (8.5%) developing, with most still basic. Using data from 302 managers, the study found that work culture and environment had no significant effect on empowerment, but together with motivation, they significantly improved performance. Conclusions: Motivation is the most critical factor for improving managerial performance, whereas empowerment strengthens the link between organizational culture, environment, and outcomes. Limitations: The study was limited to one province, and the results may differ in regions with stronger institutional and infrastructural support. Contribution: This research contributes to the development literature by highlighting the role of motivation and empowerment in improving BUM Desa performance, providing insights for policymakers and village leaders to strengthen the organizational capacity.
The influence of communication, coordination, and bureaucratic leadership style in the planning, research, and development agency through interpersonal perception on the job satisfaction of regional apparatus employees in the Riau Islands Provincial Government Ngaliman Ngaliman; Sri Rahima; I Wayan Catrayasa
Journal of Multidisciplinary Academic and Practice Studies Vol. 2 No. 4 (2024): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v2i4.2497

Abstract

Purpose: This study analyzes the influence of motivation, organizational commitment, and workload on job satisfaction of regional officials with competency as an intervening variable in the Riau Islands Province Regional Financial and Asset Agency. In 2023, 11,380 files (49.26 %) experienced delays in processing from SPP to SP2D for 3 – 10 days. Research Methodology: A quantitative approach with census sampling of 105 employees was used. Data were collected through questionnaires with a five-point Likert scale and analyzed using PLS-SEM (SmartPLS 4) to assess validity, reliability, and structural relationships. Results: Using primary data from 143 employees, this study found that motivation has no direct significant effect on job satisfaction. In contrast, motivation, commitment, and workload significantly influence competence, highlighting the importance of motivation in improving employee performance. Competence has also been proven to be a significant mediator between motivation, commitment, and workload on job satisfaction. Conclusions: Employee satisfaction is strongly shaped by effective communication and leadership, supported by positive interpersonal perceptions, whereas coordination contributes weakly. Limitations: This study focused only on one government agency with cross-sectional data, limiting generalization and temporal analysis. Contribution: This study highlights the mediating role of interpersonal perception, offering practical insights for strengthening communication and leadership to enhance satisfaction in public institutions.
DAMPAK KOMUNIKASI DIGITAL TERHADAP DUNIA PENDIDIKAN (Studi Empiris pada Institusi Pendidikan di Indonesia Pasca-Pandemi COVID-19): Digital Communication, Digital Education, Digital Transformation, Learning Effectiveness Sania Davina Putri; Sarmini; Sri Yanti; Ngaliman; Mardiana
Zona Manajemen: Program Studi Magister Sains Manajemen Universitas Vol 16 No 01 (2026): April
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/jzm.v16i01.2239

Abstract

This study aims to analyze the impact of digital communication on education in Indonesia, particularly in the post-COVID-19 pandemic context, which has accelerated digital transformation. Digital communication has become a key element in the learning process, academic interactions, and information management between teachers, students, and institutions. This study used a descriptive quantitative approach, distributing questionnaires to 320 respondents (teachers and students) from various educational institutions in Indonesia. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results showed that digital communication had a positive and significant effect on learning effectiveness (β = 0.476; p < 0.001) and academic collaboration (β = 0.512; p < 0.001). These findings suggest that the implementation of structured digital communication can improve student participation, engagement, and learning outcomes.
EVALUASI STRATEGIS INVESTASI PENDIDIKAN DI MAN INSAN CENDEKIA KOTA BATAM DALAM PROGRAM CAMBRIDGE DAN IMPLIKASINYA TERHADAP PENGEMBANGAN SUMBER DAYA MADRASAH: Cambridge curriculum; Educational investment; Global competitiveness; Human resource development; Islamic school Helena Rouhillahi; Sarmini; Ngaliman; Sri Yanti; Diana Titik Windayati
Zona Manajemen: Program Studi Magister Sains Manajemen Universitas Vol 16 No 01 (2026): April
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/jzm.v16i01.2240

Abstract

This study aims to strategically evaluate the educational investment carried out by MAN Insan Cendekia Kota Batam through the implementation of the Cambridge Program since 2023, and to analyze its implications for the development of madrasah human and institutional resources. The program is considered an innovative step in integrating an international curriculum with Islamic values within a national education context. A descriptive qualitative approach was used, employing in-depth interviews, document analysis, and participatory observation involving teachers, students, and program managers. The findings reveal that the investment focuses on four key areas: (1) human resource development through teacher training, certification, and professional competency enhancement; (2) curriculum integration between the national and Cambridge syllabi and teaching materials; (3) provision of internationally standardized learning resources and facilities; and (4) the strengthening of academic culture and global networks. The program has brought about positive changes in classroom engagement, critical thinking skills, and the global competitiveness of students. However, challenges remain, including limited pedagogical mastery of the Cambridge approach by some teachers, low English literacy among students at the early stages, and the relatively high operational cost of the program. Therefore, adaptive managerial strategies, cross-sector collaboration, and a sustainable evaluation system are essential to ensure that this educational investment delivers a maximum impact on student outcomes and enhances the competitiveness of madrasah education both nationally and globally.
DAMPAK TEKNOLOGI DAN KOMUNIKASI DIGITAL TERHADAP TRANSFORMASI PENDIDIKAN DI ERA MODERN: Digital Communication; Educational Transformation; Technology Sr Yanti; Sarmini; Ngaliman; Dimas Rio Nugroho; Sania Davina Putri
Zona Manajemen: Program Studi Magister Sains Manajemen Universitas Vol 16 No 01 (2026): April
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/jzm.v16i01.2303

Abstract

Digital technology and communication have had a significant impact on today's education. Both developments have had both positive and negative impacts, affecting learning, teaching, and interaction within the educational environment. The purpose of this study is to determine the impact of digital technology and communication on educational transformation in the modern era. The method used in this study is library research. This method applies an approach aimed at researching and analyzing literature related to a specific topic. The research was conducted collaboratively by three lecturers and two students.
PERAN MANAJEMEN STRATEGI BAGI PERUSAHAAN DALAM MENGHADAPI PERSAINGAN GLOBAL PADA ERA REVOLUSI INDUSTRI 4.0 DAN SOCIETY 5.0: Digitalization; Global Competitiveness; Industrial Revolution 4.0, Society 5.0; Strategic Management Rahman Efandi; Sarmini; Sri Yanti; Ngaliman
Zona Manajemen: Program Studi Magister Sains Manajemen Universitas Vol 16 No 01 (2026): April
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/jzm.v16i01.2304

Abstract

Having a solid and long-lasting position in the market is the primary goal of strategic management of a business. In the period of the Industrial Revolution 4.0 and Society 5.0, this study attempts to investigate the function of strategic management in dealing with global competitiveness. Companies use strategic management as a framework to develop, carry out, and assess policies in order to gain a competitive edge. Companies can become more competitive by implementing strategic management, particularly in the digital age, which is full of opportunities and problems. In the face of technology's rapid advancement, businesses can establish long-lasting competitive advantages by effectively leveraging digital innovation, big data, and artificial intelligence (AI). According to the study's findings and conclusions, businesses need to be prepared to handle a variety of issues, including data management, cyber security, and shifting business models brought on by digitalization. Additionally, it's critical for businesses to keep improving the digital abilities of their staff members so they can adapt to change and innovate to produce better goods and services. In the age of the Industrial Revolution 4.0 and 5.0 Societies, strategic management can guarantee that businesses stay relevant and competitive by taking a flexible, data- driven and responsive approach to market developments.
THE EFFECTS OF FACILITIES, INFORMATION SYSTEMS, AND INTEGRITY ON SERVICE SATISFACTION, WITH SERVICE QUALITY AS AN INTERVENING VARIABLE, AT THE BPS – STATISTICS BATAM MUNICIPALITY Debora Sinaga; Ngaliman; Mohamad Gita Indrawan
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 5 (2026): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

High-quality public services are a key factor in ensuring user satisfaction. As a provider of statistical services, the Batam City Central Statistics Agency (BPS) is required to deliver services that are fast, convenient, accurate, and conducted with integrity to meet the needs of statistical data users. However, user satisfaction with these services is influenced by various factors, including facilities, information systems, integrity, and service quality. This study aims to analyze the influence of facilities, information systems, and integrity on service satisfaction, with service quality as an intervening variable at the Batam City BPS.This study employs a quantitative approach using a survey method. The study population consists of all users of statistical data services at the Batam City BPS, including those who receive services in person and those who access services through the official Batam City BPS website. The sampling technique used purposive sampling with a sample size of 100 respondents. Data were collected through the distribution of questionnaires using a five-point Likert scale and analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method with the assistance of SmartPLS 4 software.The results of the study indicate that facilities do not have a significant effect on service satisfaction or service quality. The information system does not have a significant direct effect on service satisfaction but has a positive and significant effect on service quality. Integrity has a positive and significant effect on both service satisfaction and service quality. Additionally, service quality has a positive and significant effect on service satisfaction. The results of the indirect effect tests indicate that facilities do not have a significant effect on service satisfaction through service quality. The information system has a significant effect on service satisfaction through service quality. Integrity has a significant effect on service satisfaction through service quality.This study concludes that user satisfaction with services at the Batam City BPS is more strongly influenced by service quality, which is supported by the integrity of civil servants and an effective information system. Therefore, efforts to improve service satisfaction should focus on strengthening the integrity of
Analisis Peningkatan Kinerja Pegawai Sekretariat Daerah Kabupaten Bintan Dalam Upaya Mewujudkan Tata Kelola Pemerintahan Yang Baik (Good Governance) Puji Lestari; Muhamad Gita Indrawan; John Friadi; Chablullah Wibisono; Bambang Satriawan; Ngaliman Ngaliman
Jurnal Akuntansi, Keuangan, dan Manajemen Vol 6 No 1 (2024): Desember
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jakman.v6i1.3461

Abstract

Purpose: This research aims to analyze the influence of leadership style, work discipline and HR competency on the performance of Bintan Regency Regional Secretariat employees with job satisfaction as mediation. Results/findings: The results of the study showed that there was a significant and positive influence between the leadership style, work discipline on job satisfaction and employee performance. Meanwhile, competence does not affect job satisfaction but affects employee performance. Job satisfaction cannot moderate the influence of leadership style and HR competence on employee performance, but it can moderate work discipline on employee performance.
THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP, LITERACY DIGITAL AND ORGANIZATIONAL CULTURE ON PERFORMANCE GROUP II EMPLOYEES THROUGH WORK MOTIVATION AS INTERVENING VARIABLES AT BATAM TYPE B CUSTOMS AND EXCISE KPU Bambang Agung Pramana; Chablullah Wibosono; Dahlan Gunawan; Ngaliman
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 5 (2026): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the influence of Transformational Leadership, Digital Literacy, and Organizational Culture on the Performance of Grade II Employees through Work Motivation as an intervening variable at the Type B Batam Customs Office (KPU Customs B Batam). The study employed a quantitative research approach using a survey method. The population consisted of 213 Grade II employees, all of whom were included as the research sample using a saturated sampling (census) technique. Data were collected through a structured questionnaire using a five-point Likert scale and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4. The findings reveal that transformational leadership has a positive and significant effect on both employee performance and work motivation. Digital literacy also has a positive and significant influence on employee performance and work motivation. In contrast, organizational culture does not have a significant direct effect on employee performance; however, it has a significant negative effect on work motivation. Furthermore, work motivation has a positive and significant effect on employee performance and serves as a significant mediating variable in the relationship between transformational leadership, digital literacy, organizational culture, and employee performance.
Co-Authors -, Rika Regita Cahyani Achmad, Andi Afriyani, Nur Afrizal Afrizal Afwindra, Firdaus Ahadian Zulseptriadi Ali Sarpudin Amelia Widya Saputri, Meta Amit Silitonga Ana Faizah Andi M Lutfhi Andi YUNUS Anggraeni, Nina Astarizal, Astarizal Auzar Auzar Auzar, Silvia Balqis Balqis Bambang Agung Pramana Bambang Satriawan Basri Basri Basri Basri Benni Sumarman Brian Kawasi Cablullah Wibisono Cablullah Wibisono Catrayasa, I Wayan Cevy Amelia Chabblullah Wibisono Chablullah Wibisono Chablullah Wibosono Dahlan Gunawan Debora Sinaga Desi Asmanianti Desi Efna Dewi, Nolla Puspita Diana, Kurnia Dimas Rio Nugroho Dwi Firdayani Edi Indera Edy Purnomo Edy PURNOMO Eka Maria Susanti Eko Haryanto Eko Haryanto Ely Kurniawati Erni Lubis Etty Sri Wahyuni Eva Agustina Fachrudin Fachrudin Fachrudin Fachrudin Faisal Faisal Firaldi, Yukiko Fitri Sukmawati Friadi, John Friska Sihombing, Elisabet Gana Vige Ortega Gita Indrawan Gita Indrawan, Mohammad Habibi Habibi Handayani, Ika Fitri Hariansyah, Herry Helena Rouhillahi Hendra Aris Hendriyan Saputra Henry Aspan Herbert Manurung Hijliansyah Marbun Hizam, Nurul I Wayan Catra Yasa I Wayan CATRAYASA I Wayan Catrayasa I Wayan Catrayasa I Wayan Catrayasa Ihsan, Nurdin Indawati Lestari Indrawan, Gita Indrawan, Mohamad Gita Indrawan, Muhammad Gita Indrayani INDRAYANI INDRAYANI Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Iqbal Ramadhan John Friadi John Friadi Juniastito, Raynaldi Khaidir Khaidir, Khaidir Khairil Khairil Kurniawan, Ady Kurniawan, Nuzul Kurniawan Lie Lie Lie, Lie Liharyanti, Uci Liza Rickiany Lizania Syahputri Lubis, Erni Luthfi, Andi Luthfi, Andi M. Maisuro Maisuro Maisuro, Maisuro Mangara Mardiana MARHABAN, MARHABAN SIGALINGGING Maria Maria Mawarni Mawarni Meisy Pujianti Ningrum Mistianasari, Dita Mistianasari, Dita Mistianasari Muammar Khaddafi Muammar Khaddafi Muammar Khaddafi Muammar Khaddafi Muhamad Gita Indrawan Muhammad Gita Indrawan Muhammad Gita Indrawan Muliana, Heppy Muliyanto Muliyanto Muliyanto, Muliyanto Mursal Mursal Mursal Mursal Mursal Mursal Mustika, Ita Naufal, Muhammad Ade Ngalimun, Ngalimun Nike Astarina Ningrum, Meisy Pujianti Nolla Puspita Dewi Nur Afriyani Nur Andini Rianti Nurdin Ihsan One Yantri Paradila Putri, Inggerit PERMATASARI, Rizka Arsyntha Prayitno, Cahyo PUJI LESTARI Puji Lestari R.A. Widyanti Diah Lestari Rachman, Abd. Rafiza, Raja Rahima, Sri Rahman Efandi Raja Rafiza Raymond Raymond Rizka Arsyntha PERMATASARI Rizki Hidayat Sajiyo SAJIYO Sajiyo Sajiyo Sajiyo Sajiyo, Sajiyo Sania Davina Putri Sarmini Sarmini Sarmini Sarmini Sawaluddin Sawaluddin Sepyenita, Sepyenita Setiyowati, Herny Sheptya Yusnta Putri Sihombing, Anggi Hartaty Silvia Auzar Silvia Vitri Siregar, Haposan Siti Fathonah Sr Yanti Sri Rahima Sri Yanti Sri Yanti Sri Yanti Sri Yanti Sri YANTI Suharto Suharto Sujono, Imam Sulikah Sulikah Sumiyati Sumiyati Susilo Budi Hartanto Syamsul, Sari Baiti Syamsurizal - - Syarifah Zairina Uci LIHARYANTI Wahyu Wahyudin Wayan Catra Y Wayan Catra Yasa, I Wayan Catrayasa, I Wibisono, Cablullah Windayati, Diana Titik Wirawan, Donny Yanti , Sri Yantri, One Yasa, I Wayan Catra Yukiko Firaldi YUNUS, Andi Zairina, Syarifah Zulkifli Eko Purwanto