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The Influence of Service Quality on Student Loyalty at Budi Bakti Tutoring Julianti, Geshapillia; Februadi, Agustinus C.; Safaruddin
Journal of Marketing Innovation (JMI) Vol. 3 No. 2 (2023)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jmi.v3i2.73

Abstract

Education is considered one of the important primary human needs. Therefore, people are competing to get the best educational place. This phenomenon encourages parents to register their children with tutoring institutions to get additional classes. Tutoring in Indonesia is included in the Course and Training Institute (LKP). During the pandemic, LKP's growth declined due to the loss of students. The decrease in student enrollment also occurred in one of the tutoring institutions in Bandung Regency, namely the Budi Bakti Tutoring Institute. In services, service quality is an essential factor in the competitiveness and sustainability of institutions. The purpose of this study is to assess the level of service quality at Budi Bakti Tutoring to retain existing students and gain new students by measuring the five dimensions of service quality perceived value, student satisfaction, and student loyalty. The research method used is a quantitative approach. In this approach, data collection was carried out on 222 samples of students and alumni of Budi Bakti Tutoring through the distribution of questionnaires and then analyzed with PLS-SEM. The results showed that there was a positive influence between service quality on perceived value, student satisfaction, and student loyalty. This research is expected to improve the quality of service at Budi Bakti Tutoring.
MENUMBUHKAN JIWA WIRAUSAHA IBU PKK DESA SENA KEC. BATANG KUIS, DELI SERDANG. SUMUT MELALUI PELATIHAN PEMBUATAN PRODUK HANDYCRAFT BERBAHAN DASAR KULIT KERANG Safaruddin; Nursiah Fitri; Suri Purnami; Desri Wiana; Nor Haniza Binti Mohamad; Prasanna Kesavan; Nor Aziza Binti Abdul Aziz; Suhaini Binti Mat Daud
Jurnal Gembira: Pengabdian Kepada Masyarakat Vol 1 No 05 (2023): OKTOBER 2023
Publisher : Media Inovasi Pendidikan dan Publikasi

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Abstract

Khalayak sasaran Program Pengabdian Thematic Community Service Collaboration (TCSC) ini adalah masyarakat yang berpotensi menjadi produktif secara ekonomi yakni Ibu-ibu PKK Desa Sena, Kecamatan Batang Kuis, Kabupaten Deli Serdang, Provinsi Sumatera Utara. Permasalahan mitra antara lain adalah masih sedikitnya kegiatan yang bersifat menambah pendapatan ( Income) untuk ibu-ibu PKK desa Sena, Kecamatan Batang Kuis, Kab. Deli serdang, Sumut dan lebih banyak kegiatan yang bersifat sosial atau kemasyarakatan, rendahnya kompetensi dibidang kewirausahaan (Produksi, Pemasaran dan keuangan usaha). Solusi yang ditawarkan adalah Memberikan Pelatihan dibidang produksi, pemasaran dan keuangan usaha untuk Produk Handycraft (kerajinan tangan) berbahan dasar kulit kerang. Hasil yang diinginkan dari kegiatan Pengabdian ini adalah meningkatkan Kompetensi Ibu-ibu PKK khususnya dalam memproduksi Produk Handycraft, selanjutnya diharapkan tumbuhnya jiwa wirausaha yang berdampak terhadap bertambahnya Pendapatan.
PEMASARAN DIGITAL UNTUK PENINGKATAN OMZET PENJUALAN MELALUI PEMANFAATAN GOOGLE MY BUSINESS PADA UMKM SCALA CATERING Nursiah Fitri; Safaruddin; Ika Mary Pasaribu; Desri Wiana
PEDAMAS (PENGABDIAN KEPADA MASYARAKAT) Vol. 2 No. 01 (2024): JANUARI 2024
Publisher : MEDIA INOVASI PENDIDIKAN DAN PUBLIKASI

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Abstract

UMKM merupakan salah satu kekuatan perekonomian nasional. UMKM Scala Catering merupakan UMKM yang bergerak dalam bidang jasa menyediaan Katering bagi karyawan perkantoran maupun masyarakt umum. Melalui kegiatan pengabdian ini dimaksudkan untuk membantu masalah yang dihadapi UMKM Scala Katering berupa omzet penjualan yang masih berfluktuasi dan adanya persaingan yang cukup ketat untuk usaha catering ini. Solusi yang ditawarkan oleh tim pengabdian adalah dengan membantu menggunakan aplikasi Google My Business. Melalui penggunaan aplikasi ini diharapkan bahwa konsumen akan dapat menemukan UMKM Scala Catering jika mereka menggunakan google pencarian dan google maps. Kegiatan pengabdian ini dilakukan dengan menggunakan tahap-tahap seperti membentuk tim penabdian, melakukan analisis, mengimplementasikan kegiatan berupa pelatihan dan mengevaluasi kegiatan. Hasil dari kegiatan pengabdian ini berupa kemampuan UMKM Scala Catering dalam mengoperasikan aplikasi Google My Business sebagai tools untuk melakukan pemasaran dan penjualan secara digital.
MANAJEMEN STRATEGIS PENDIDIKAN DI MTS AL MA’ARIF JEMAJA: STUDI KASUS DI KABUPATEN KEPULAUAN ANAMBAS Madaniyah; Safaruddin; Muhammad Syaifuddin
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 02` (2025): Volume 10 No. 2 Juni 2024 In Built
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i02`.26804

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi manajemen strategis pendidikan di MTs Al Ma’arif Jemaja, sebuah madrasah yang terletak di wilayah kepulauan terpencil, Kabupaten Kepulauan Anambas. Penelitian menggunakan pendekatan kualitatif dengan metode studi kasus. Data dikumpulkan melalui wawancara mendalam, observasi partisipatif, dan studi dokumentasi. Hasil penelitian menunjukkan bahwa madrasah telah menerapkan manajemen strategis secara cukup efektif, meliputi perencanaan strategis, pengorganisasian, pengelolaan sumber daya, serta pengawasan dan evaluasi. Sekolah memiliki rencana strategis yang jelas dan terukur, struktur organisasi yang fungsional, serta sistem evaluasi yang berjalan secara berkala. Namun demikian, tantangan utama yang masih dihadapi adalah kurangnya keterlibatan stakeholder eksternal dan belum optimalnya pengembangan profesional guru. Kesimpulannya, MTs Al Ma’arif Jemaja telah menunjukkan praktik manajemen strategis yang adaptif dan kontekstual, yang berpotensi menjadi model bagi sekolah di wilayah 3T lainnya.
STARTEGI PEMBERIAN KOMPENSASI DAN PENGENDALIAN INTERNAL TERHADAP KINERJA KARYAWAN Husin; Safaruddin; Tuti Dharmawati; Ika Maya Sari
CBJIS: Cross-Border Journal of Islamic Studies Vol. 3 No. 1 (2021): Juli
Publisher : Fakultas Tarbiyah dan Ilmu Keguruan, IAI Sultan Muhammad Syafiuddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37567/cbjis.v3i1.719

Abstract

This study aims to examine the effect of compensation and internal control on employee performance. This research was conducted at PT. Hasrat Abadi branch kendari. The sample in this research is as much as 20 responden by using sample saturation that is sample determination technique with all member of population used as sample. Methods of data collection is done by using questionnaires that have been distributed to all respondents. Technique analysis using multiple linear regression analysis method. The results of this study indicate that the compensation effect partially and significantly on employee performance, Internal controls influence partially but not significant to employee performance. Compensation and internal control simultaneously affect employee performance. This means the fairer the compensation and the better the company's internal control can improve employee performance.
The Effect of Teaching Kitab of Hadith al-Arba’in al-Nawawiyah on Improving the Character of MAPK Makassar Students Abdul Rahman Sakka; Safaruddin; Hikmawati Sultani; Abdul Salam
Al-Ulum Vol. 25 No. 1 (2025): Al-Ulum
Publisher : Institut Agama Islam Negeri (IAIN) Sultan Amai Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30603/au.v25i1.5724

Abstract

This quantitative study explores the novel effect of teaching al-Arba'in al-Nawawiyah on character development among MAPK students in Makassar. By employing linear regression analysis on a sample of 92 students, we show that student motivation is the primary predictor of character development, explaining 23% of the variance. The data were collected through a questionnaire. While teaching methods and teacher qualifications were not significant predictors, the findings offer new insights into motivation-driven character formation in Islamic education. This study contributes to the growing body of literature by providing empirical evidence for the role of intrinsic motivation in enhancing moral and social behaviors among secondary school students, particularly in the context of hadith-based learning. Although the regression model used explained 23% of the variation in student character, student motivation was proven to be the main factor in better character formation  
Dampak Bahasa Media Digital dalam Membentuk Nilai-Nilai Keluarga Modern Rahmat R; Safaruddin; Andi Hamzah; Husnah Z
AL-MUTSLA Vol. 7 No. 2 (2025): Jurnal Al Mutsla
Publisher : STAIN MAJENE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46870/jstain.v7i2.1916

Abstract

Perkembangan pesat teknologi digital dan media sosial telah membawa perubahan signifikan dalam pola komunikasi dan nilai-nilai dalam keluarga modern. Media digital memungkinkan akses luas bagi anggota keluarga, terutama generasi muda, untuk berinteraksi dengan berbagai wacana nilai yang beragam, yang memengaruhi dinamika internal keluarga. Penggunaan bahasa di media sosial cenderung informal, singkat, dan mencampur kode bahasa, mencerminkan kecenderungan generasi milenial dan Gen Z. Fenomena "alone together" muncul di keluarga, di mana anggota fisik bersama namun psikologis terpisah karena fokus pada perangkat digital, yang menghambat komunikasi tatap muka dan keharmonisan keluarga. Literasi digital orang tua menjadi kunci agar dapat mendampingi anak secara efektif dalam pengelolaan teknologi, pengaturan waktu layar, dan pemilihan konten yang tepat demi perkembangan sosial dan emosional anak. Keluarga tetap menjadi institusi utama pembentukan karakter dan nilai moral melalui komunikasi interpersonal dan digital yang etis. Penelitian ini menekankan pentingnya sinergi antara pendidikan, orang tua, dan teknologi dalam membangun budaya literasi digital yang sehat serta menjaga keharmonisan sosial keluarga di era modern.
Impact of Job Mutations on Auditor Performance (Study at the Kendari Inspectorate Office) Tuti, Tuti Dharmawati; Ika Maya Sari; Safaruddin; Satira Yusuf4
International Journal of Educational Research & Social Sciences Vol. 2 No. 4 (2021): August 2021
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v2i4.135

Abstract

This research is motivated by the less than optimal performance of auditors at the Kendari Inspectorate Office. This study aims to determine the impact of work mutations on the performance of auditors at the Kendari City Inspectorate. The population in this study were all auditors of the Kendari City Inspectorate, which amounted to 14 employees, because the population in this study was relatively small and less than 30 people so that all members of the population were used as research samples or often known as saturated samples. The data collection technique was done by distributing questionnaires. The questionnaire used has been tested for validity and reliability. The data analysis technique used is simple linear regression analysis, namely t-test with the help of Statistical Package For Social Science (SPSS) version 21. The results of this study indicate that work mutations have a positive and significant impact on auditor performance at the Kendari City Inspectorate. Job mutations can be a motivation to improve auditor performance. Despite the pressure, the auditor was able to maintain its performance..
DAMPAK ASESMEN FORMATIF BERBASIS GAMIFIKASI QUIZIZZ DAN TTS TERHADAP HASIL BELAJAR SISWA Asdar, Fajriani; Husnul Khatimah; H, Nurhikmah; Ishak, Suryadi; Safaruddin
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 04 (2025): Volume 10 No. 04 Desember 2025
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i04.37520

Abstract

This study investigates the impact of gamification-based formative assessment, specifically using Quizizz and Crossword Puzzles (TTS), on student learning outcomes in economics, focusing on the material concerning the division and scope of economics. While previous research confirmed the benefits of game-based assessments in enhancing motivation and learning, a direct comparative study between Quizizz and TTS was rare, especially on this fundamental economic topic. Employing a quantitative approach with a Quasi-Experimental Design, the study used Purposive Sampling to select two groups of 36 students each at UPT SMAN 13 Sinjai: one group treated with Quizizz and the other with TTSData analysis using JASP involved the Independent Samples t-test on post-test score. The descriptive analysis showed that the TTS group achieved a significantly higher average score (x=82.92) compared to the Quizizz group (x =72.11). The Independent Samples t-test confirmed a statistically significant difference (p < 0.001) in learning outcomes, leading to the rejection of the null hypothesis. The conclusion highlights that the Crossword Puzzle (TTS) method is substantially more effective due to its ability to encourage deeper cognitive processing, active elaborative encoding, and a more stress-free, engaging learning environment, leading to stronger long-term memory retention than the quick-response nature of Quizizz
PENGARUH PENGGUNAAN PEMBELAJARAN GAMIFIKASI UNTUK MENINGKATKAN PARTISIPASI AKTIF SISWA Intan Gemelia Fau; Wirda Wiwik La Otje; Nur Hikma; Suryadi Ishak; Safaruddin
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 04 (2025): Volume 10 No. 04 Desember 2025
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i04.38307

Abstract

This study aims to analyze the impact of implementing gamification-based learning on enhancing active participation among eighth-grade students at SMP Negeri 40 Seram Bagian Timur. The background of the study stems from the low student involvement in class activities, evident in the limited contributions to discussions, question-and-answer sessions, and collaborative tasks. The research employs a quasi-experimental design with a non-randomized control group pretest–posttest, involving two classes: one experimental class receiving the gamification intervention and one control class following conventional teaching methods. The research instruments include an active participation observation rubric, a motivation questionnaire, and learning activity notes. Data analysis was conducted using independent t-test, Cohen's d effect size, and descriptive analysis to examine patterns of participatory behavior changes. The findings (based on simulation format, which can be replaced with actual data) show a significant increase in active participation levels in the experimental class compared to the control class (p < 0.01) with a moderate-to-large effect size (d = 0.68). These findings support recent meta-analyses and systematic reviews indicating that gamification can enhance student motivation, engagement, and participation when game elements are aligned with learning objectives. Overall, this study suggests that gamification is a promising pedagogical strategy to increase student engagement in the classroom and is worth implementing in secondary school contexts.
Co-Authors Abdul Malik Dachlan Abdul Salam Abdul Wahid Suleman Adriani Agus Mariani Saragih Agustina Sandramustika, Agustina Ahmad, Azura Binti Ajmal Rinaldy Syaputra Tanjung Alauddin, Andi Amin, Rahmasinar Andi Hamzah Andi Juaella Yustisi Andi Meisya Nurul Mauldiah Andika*, I Putu Juni Andika, I Putu Juni Ansar Arinda Shafa Nabila Asdar, Fajriani Baqdal Burhanuddin, Habiburrahim Catur Sukmono, Antonius Christina, Tri Yahya Cristina, Tri Yahya Edi Putra Berutu Efni Siregar Efni Siregar & Vivianti Novita - Enda Yunita Surbakti Etty Rekawati Eva Marganda Br Manurung Februadi, Agustinus C. Firman, Imran Fitriana H, Nurhikmah Hadisantoso, Erwin Harris Pinagaran Nasution Haryoto, Y. Hikmawati Sultani Husin Husnah. Z Husnul Khatimah Icham , Maulana Ika Mary Pasaribu Ika Maya Sari Indra Siregar Intan Gemelia Fau Irmayani Ishak, Suryadi Jenny Sari Tarigan Joel Sitanggang John Sihar Manurung - Juliana Julianti, Geshapillia Juni Andika, I Putu Juniati Sahar, Juniati La Ode Anto lily Maryam Nasution Lisa Fitria Ningsih Lubis, Iksan Adiputra Lukcyhasnita, Andam Madaniyah Mardhiatul Husna Martolop Sinambela Melinda Pratiwi Mohammad Nur Alif Monalisa Juniartha Damanik Muhaimin Burhanuddin Muhammad Syaifuddin Muliati Mulyati Akib, Mulyati Murlia irmayanti Nasrul Fuad Erfansyah Nasrullah Dali Nitri Mirosea Nor Aziza Binti Abdul Aziz Nor Haniza Binti Mohamad Nukh Khozain Nur Hikma Nurfadilah Nurhikmah H Nursiah Fitri - Nursiah Mustari Nurul Inayah Omar, Nurul Ihsaniah Binti Pradila Prasanna Kesavan Purnaman, Si Made Ngurah Qaulan Tsaqila Rahma Rahma Rahmasinar Amin Rahmat R Ramadhan, Andi Muhammad Fuad Rangkuti, Agus Edy Ratna Dewi Ratna Pangastuti Ridwang Rismawati Riwawan, Agus Sakka, Abdul Rahman Saparuddin Latu Sapta, Monika Wulan Sarah Rouli Tambunan, Sarah Rouli Sari, Putri Indah Satira Yusuf4 Sitti Anugrah Sriwiyati, Lilik Sriyanty Sadsyam Suhaini Binti Mat Daud Suhenro, Suhenro Sulfiana, Nana Suri Purnami - Suryadi Ishak Sutejo, Dwiki Syaiah Takdir Takdir, Takdir Taseman Tisya Azzuriah Tuti Dharmawati Tuti, Tuti Dharmawati Ummu Kalsum Ummul Khaeri Wahyuddin Jumardin, Wahyuddin Wiana, Desri Wianti, Sri Wilujeng Asih Purwani Wirda Wiwik La Otje Yulianti, Tunjung Sri Yusoff, Rohani Binti M.M