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Journal : An Idea Health Journal

The Effect of Service Quality on Patient Satisfaction in Hospitalization at Home Makassar's Laburan Baji Regional General Hospital during the Covid-19 Pandemic Susanti, Anggriani; Razak, Amran; Muchlis, Nurmiati
An Idea Health Journal Vol 1 No 03 (2021): NOVEMBER
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (16737.183 KB) | DOI: 10.53690/ihj.v1i02.53

Abstract

The COVID-19 pandemic requires hospitals as health service providers to be able to provide maximum service to maintain good service quality. This study aims to determine the effect of service quality on Inpatient Satisfaction at Labuang Baji Hospital Makassar During the Covid-19 Pandemic. The type of research used is quantitative research with a cross sectional study design. The population in the study of this is the patient care hospitalized in RSUD Labuang Baji Makassar as many as 5,448 patients. The number of samples were used in the study as many as 70 people with the determination of a large sample of receipts formula Lammeshow and sampling techniques done in purposive sampling. Methods of data collection using a questionnaire. Data analysis was performed by univariate , bivariate with chi-square test. Results of the study show that there is the influence of the quality of service based on tangibles (p value = 0.000), realiability (p value = 0.000), responsiveness (p value 0.000 ) and assurance (p value = 0.000) towards satisfaction patient care inpatient in hospital Labuang Baji Makassar on past pandemics Covid-19. It is recommended for nurses to spend special time communicating with patients, giving attention and enthusiasm to patients so that they recover quickly.
EVALUASI PELAKSANAAN KEGIATAN PERTUKARAN PELAJAR PROGRAM MERDEKA BELAJAR-KAMPUS MERDEKA (MBKM) PADA MAHASISWA KESEHATAN INBOUND DI UNIVERSITAS MUSLIM INDONESIA Muchlis, Nurmiati; Abna, Nurjannah; Yusuf, Rezky Aulia; Syamsu, Awaluddin; Chalid, Lukman
An Idea Health Journal Vol 2 No 01 (2022): FEBRUARY
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53690/ihj.v3i01.67

Abstract

Innovation to improve the education sector in Indonesia is continues. One of them is the implementation of the Independent Learning-Independent Campus (MBKM) in 2020 in all universities, both public and private. The Indonesian Muslim University (UMI) as one of the largest private universities in eastern Indonesia also participates in implementing this program, one of which is the student exchange program. In this student exchange program, there are as many as 30 students who take part in conducting online lectures at UMI. To improve the quality of program implementation at UMI, of course, evaluation is very necessary. Therefore, this study reports describing the quality of the program from the experiences of students(i) who participated in the student exchange program, Merdeka Learn Campus Merdeka (MBKM) at UMI. The population in this study were inbound students (i) who took part in the student exchange program at the Indonesian Muslim University who came from the health faculties, totaling 7 people. Questionnaires from the Ministry of Research and Technology (SPADA) were used in this study, with a total of 21 questions. Conclusion; 1). Health students feel that this student exchange program benefits their competencies and skills; 2). This student exchange program is important for their preparation after graduating from S1; 3). Students are worried about spending more. Suggestion; 1). Wider socialization is needed for students regarding this program; 2). Dissemination that reaches a wide reach is carried out on the online channel of the Ministry of Education and Culture as well as online/offline socialization by universities.
TANTANGAN (CHALLENGES) DAN PELUANG (OPPORTUNITIES) KEGIATAN PERTUKARAN PELAJAR PROGRAM MERDEKA BELAJAR- KAMPUS MERDEKA (MBKM) PADA MAHASISWA DI UNIVERSITAS MUSLIM INDONESIA Abna, Nurjannah; Muchlis, Nurmiati; Yusuf, Rezky Aulia; Syamsu, Awaluddin; Shamad, Ishaq
An Idea Health Journal Vol 2 No 01 (2022): FEBRUARY
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53690/ihj.v3i01.70

Abstract

Innovation in the education sector in Indonesia is keeping continues and improves. The implementation of the Independent Learning-Independent Campus (MBKM) in 2021 in all universities (public and private) in Indonesia. The Indonesian Muslim University (UMI) as one of the largest private universities in eastern Indonesia also participates in implementing this program, one of programs is the student exchange. In this student exchange program, there are as many as 30 students who take part in conducting online and offline lectures at UMI. To improve the quality of program implementation at UMI, of course, some evaluation is very necessary. Therefore, this study reports describing the quality of the program from the experiences of students who participated in the student exchange program at UMI by using a SWOT (strength, weakness, opportunities, and threat) analysis. Total sampling was used in determining the sample. Inbound (i) students who took part in the student exchange program at the Indonesian Muslim University with a total of 30 students. Based on the results of the SWOT analysis, it can be concluded that this program must continue to be implemented at UMI seeing the interest of students from external universities from Sabang to Morocco very interested and motivated to join this program at UMI, this program provides benefits to the insight of cultural diversity in Indonesia, scientific competence, and student social skills. Meanwhile, to improve the quality and quality of this program, UMI is advised to provide internet (wifi) facilities that are much wider and faster, lecturers who support courses must be more cooperative and proactive in communicating with MBKM students.
Co-Authors A, Aan Andrian Saputra A. Rezki Amalia AP A. Rizki Amelia A. Rizki Amelia A. Rizki Amelia A. Rizki Amelia AP A. Rizki Amelia AP Abna, Nurjannah Abna, Nurul Rafiqa Auliyah Achmad Noerkhaerin Putra Agustina Agustini, Tutik Ahmad, Mirna Ahri, Reza Aril Alatas, Idrus Alda Firzia Alfina Baharuddin Alfina Baharuddin Almaida Taurisa Alwi, Muhammad Khidri AM, Amran Rajak Amelia AP, A. Rizki Amelia, A Rizki Amelia, Andi Rizki Amir, Umair Al Amran Razak Amran Razak amrin Anas, Novita Sri Anas, Novitha Sri Andi M. A Yandini Andi Muhammad Multazam Andi Multazam Andi Rizki Amelia Andi Rizki Amelia Andri Anwar angriai, yayu Annissa Faradilla Anniza Fitrah Muhammad AP, A. Rizki Amelia AP, Andi Rizki Amelia AR, Armin Arifin, Hardiyanti Nur Arman Arman Arman Arman Arman Arman Arman Arman Arni Rizqiani Rusydi Arni Rizqiani Rusydi Azizah, Wafiq Khalifatul Aznira Nurul Hidayah Baharuddin Semmaila Baharuddin Semmaila Basir Palu Bimo Tejomukti Purwanto Burhanuddin Chalid, Lukman Darmianti Dhea Maharani Dian Ayu Lestari Dirgahayu Lantara Een Kurnaesih Eka Wahyuni Eka Wahyuni Elfandari, Enno Ella Andayanie Ervina Faisal AR Pelu, Muhammad Fatmah Afrianty Gobel Fauziah, Khafifahtul Feby Triadi Firzia, Alda Fitrauni, Rika Fratiwi, A. Fira H. M. Tahir Abdullah Haeruddin Haeruddin Haeruddin Haeruddin Haeruddin Haeruddin Haeruddin Hairuddin Hamzah, Wardiah Hariani Haruna, Ria Haerani Hasni Latif Hayatun Nufus Idham Idham Igusti, Nuryanggi Ikhram Hardi S Indah Faradiba Fitriana IRDAWATI Isma Hajriati Jasmin Ambar Labibah, Iffat Nurjihan Laksono Trisnantoro Liskha Ayuningrum Ludfia Ulfa M Ikhtiar Mansur Sididi Mansur Sididi Marjuni, Nurmaya Masriadi Mawaddah, Besse Mirna Ahmad Muh. Ikhtiar Muh. Rifo Rianto Muhammad Anugrah Pratama Muhammad Faisal AR Pelu Muhammad Ikhtiar Muhammad Kidri Alwi Muhammad Nusran Muhammad Tahir Abdullah Multazam, A M Multazam, Andi Multazam, Andi Muh. Nadya, Nur Nasrudin Nasrudin Andi Mappaware Nilam Sahratun Nadira Nisa, Azzahra Khaerun Nur Azizah Nur Azizah Fadilah Tunizah Nur Fadilla Nur Fitriany Sari Nur Khafifah Bardi Nur Setiawati Nuraeni Nuraeni Nurbaeti Nurbaety Nurbaety Nurfadilah, Dewi Nurfardiansyah Burhanuddin Nurgahayu Nurhaedar Jafar Nurhaedar Jafar Nurjannah Nurjannah Nurlena, Nurlena Nurul Kusumadewi Nurul Rahmayanty Nurul Susanti Nurul Susanti Nurwanah, Andi Nuryadin, Alfiyana Ramadhani Nusran, Muhammad Palu, Basir Paputungan, Ainun Putri Aighina Chikita Nanda Rahmayanti Tomasa Rahmayanty, Nurul Rahmi Fajarwati Rasyidin Abdullah Razak, Andi Yulinar Reza Aril Ahri Reza Aril Ahri Reza Aril Ahri Reza Aril Ahri Reza Aril Ahri Rezky Aulia Yusuf Rika Fitrauni Rizki Amelia S, Haeruddin Saman, Ulfa Hi Samsir, Afifah Anan Hardian Samsualam, Samsualam Samsuar Samsuar Sapriadin Saiful Seknun, Amina Shamad, Ishaq Shintia Novotna Katoda Sitti Patimah Sri Rahayu Suparman St. Nurchaliza Damayanti Pratiwi Sudirman, Farah Zhafirah Suharni A. Fachrin Suharni Suharni Sulastri, Armis Suleman, Jihan Friska Putriani Sumarni Sumarni Sundari Sundari Susanti, Anggriani Sutra, Ayu Syamsu, Awaluddin Taslim, Ali Akbar Triana Amaliah Jayanti Triana Amaliah Jayanti Triska Ayu Fitriani Triska Ayu Fitriani Triwahyuningsih, Triwahyuningsih Tsamara, Riqqah Ulfa Sulaeman Ummu Kalsum Muslimin Bando Wahyu Wira Utami, Wahyu Wira Wahyuddin, Ashabul Wahidhan Wiratman, Avita Paradita Yahya, Githa Nurfaridha Yoniko, Vivi Alvionita Yulfikasari YULIATI Yuliati - Yusriani, Yusriani yusuf, Muhammad Rizky adipratama Yusuf, Rezky Aulia Yusuf, Rezky Aulia Zahrawi Astrie Ahkam Zulfarhanah Andi Hamid