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Rina Anindita

Universitas Esa Unggul

Author-ID : 229143

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Peran Budaya Organisasi: E-Leadership, Kinerja Karyawan, dan Manajemen Perubahan dalam Anggota Tim Hybrid Maria Ona Gracias; Rina Anindita
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 4 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i4.10665

The purpose of this study is to analyze the Role of Organizational Culture in Electronic Leadership, Change Management, Employee Performance in hybrid teams with a minimum working period of 1-2 years as permanent employees in application development service companies. The population of this study was conducted to 215 respondents who work in IT department application development service companies. This research was conducted by distributing online questionnaires. The data processing method uses SEM PLS. In this study, it can be concluded that companies that have good Electronic Leaders can influence and strengthen the Organizational Culture and can also form a new Change Management, this can affect Employee Performance. When there is a tendency to change, electronic leaders must be able to overcome it by implementing an Organizational Culture related to the importance of being ready to accept change as the main key for hybrid team members in facing work-related challenges in a changing work environment. Electronics leaders must also be able to provide change management techniques by making pre-planning transitions to perfecting practical technologies in hybrid teams such as technology automation provided by the company for project trackers. Researchers found that electronic leadership influences change management and organizational culture but has no effect on employee performance. Then organizational culture has an influence on employee performance and change management.

The Influence of Satisfaction on Telepharmacy Application Use in Indonesia Mulyo Wiharto; Rina Anindita; Ety Nurhayati; Sumartono
Jurnal Penelitian Pendidikan IPA Vol 12 No 3 (2026)
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v12i3.14687

The study was conducted to describe user satisfaction of web-based technology applications (user satisfaction), the use of web-based technology applications (application use) and the influence of user satisfaction on application use. Data collection used a questionnaire in the form of a Google form distributed to 30 respondents. The results of the regression test on the user satisfaction and application use variables obtained a constant value (a) of 7.388 and a user satisfaction coefficient of 0.569 so that the regression model is: Y = a + bX or 7.388 + 0.569X. A positive constant value of 7.388 indicates a positive influence of the user satisfaction variable or if the user satisfaction variable increases, the application use variable will also increase. The regression coefficient X of 0.569 states that if user satisfaction increases by 1 unit, then application use (Y) will increase by 0.569 or 56.9%. The results of the regression test on the user satisfaction and application use variables also obtained an F count of 4.209 and a significance level of 0.007. These results also indicate that the regression equation can be used to predict the application use variable. User satisfaction can be used to measure the success of using information technology-based applications (application use) and has a strong influence on application use.

MODEL ACADEMIC BURNOUT PADA KARYAWAN YANG MELAKUKAN STUDI LANJUT Putri, Mutiara Ramadhona; Anindita, Rina
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2297

Education is one of the key factors that can enhance an individual's career opportunities. However, once employed, individuals often hesitate to pursue further education due to concerns about increased burdens, such as stress and fatigue. This study aims to confirm and predict how employees who continue their studies remain productive, by examining the interrelationships among the variables of Stress, Quality of Work Life, Psychological Well-Being, Academic Burnout, and Perceived Productivity. A total of 145 full-time employees who are also pursuing further education participated in this study. Data were collected through an online questionnaire distributed in the regions of Jakarta, Bekasi, and Tangerang. The study employed a quantitative research method and was analyzed using Structural Equation Modeling - Partial Least Squares (SEM-PLS).The findings reveal that stress negatively affects psychological well-being and positively influences academic burnout. Quality of work life significantly impacts psychological well-being. Furthermore, psychological well-being was found to enhance perceived productivity and also influence academic burnout. However, academic burnout was not found to have a significant effect on perceived productivity. The implication for organizations is that they should support employees who wish to pursue further education, as it does not diminish their productivity.

Marketing Plan Strategy in Achieving Marketing Goals at the Harmoni Physiotherapy Clinic Shadiqy Artib; Rhian Indradewa; Rina Anindita; Ferryal Abadi
Journal of Social Research Vol. 5 No. 3 (2026): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i3.3075

This research aims to formulate a strategic marketing plan for Harmoni Physiotherapy Clinic through an analysis of the marketing framework, STP (Segmenting, Targeting, Positioning) strategy, and the 7P marketing mix. This study uses a descriptive qualitative approach with analytical tools such as the Internal External (IE) Matrix, the Quantitative Strategic Planning Matrix (QSPM), and the Lean Canvas Model. The strategy focuses on market development and unique product services. The research findings indicate that Harmoni Physiotherapy Clinic’s marketing strategy positions itself in a narrow differentiation focus, with the advantages of robotic physiotherapy and hydrotherapy technology, which are not yet available from similar competitors in Bekasi City. The 7P marketing mix includes digital-based services for therapist registration and gender selection, competitive pricing, and integrated promotions through online (social media, SEO, webinars) and offline (hospital collaborations, community service) channels. Short- to long-term sales programs are managed through the “Walk In 12345” activity to ensure business sustainability, along with plans for expansion into the Greater Jakarta area outside Bekasi City in the fourth year. The study concludes that a structured marketing plan that leverages the advantages of robotic technology and a smart digital marketing strategy can be key for Harmoni Physiotherapy Clinic to win market competition in the physiotherapy healthcare sector.

Operational Planning at Klinik Harmoni Fisioterapi Dimas Aryo Wibowo; Rhian indradewa; Ferryal Abadi; Rina Anindita
Journal Research of Social Science, Economics, and Management Vol. 5 No. 10 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i10.1476

This study examines the operational planning system implemented at Klinik Harmoni Fisioterapi as an effort to develop integrated and technology-based physiotherapy services. The increasing prevalence of stroke and neuromusculoskeletal disorders has increased the demand for rehabilitation services that are efficient, measurable, and patient-centered. However, many physiotherapy clinics still experience operational limitations, including manual registration systems, unintegrated medical records, and ineffective service coordination. Therefore, this research aims to analyze the operational planning model of Klinik Harmoni Fisioterapi in integrating digital systems, physiotherapy technology, and service management within a smart clinic framework. This study employed a descriptive qualitative approach using a case study method. Data were collected through interviews, document analysis, and literature studies related to operational management, healthcare information systems, and physiotherapy services. The findings reveal that the implementation of digital registration, therapy scheduling, electronic medical records, robotic physiotherapy, hydrotherapy, and quality management systems significantly improves operational efficiency, service consistency, and patient experience. In addition, the integrated system supports better coordination among healthcare personnel and facilitates data-driven managerial decision-making. In conclusion, the operational planning model implemented at Klinik Harmoni Fisioterapi can serve as a strategic framework for the development of modern, sustainable, and technology-oriented physiotherapy services.

Peran Strategis Patient Experience dalam Memperkuat Customer Awarness melalui Digital Marketing dan Responsivitas Pelayanan Rumah Sakit Alvina Yasmine Yusuf; Rokiah Kusumaprajda; Rina Anindita
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 5 No. 4: Juni 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v5i4.18759

Kesadaran pelanggan merupakan fondasi utama dalam membangun nilai merek rumah sakit. Studi ini bertujuan untuk menganalisis pengaruh pemasaran digital, kecepatan respons layanan, dan pengalaman pasien terhadap kesadaran pelanggan di Rumah Sakit X, Kota Tangerang. Studi ini menggunakan pendekatan kuantitatif dengan desain cross-sectional, melibatkan 200 pasien non-militer sebagai sampel. Data dikumpulkan melalui kuesioner skala Likert 1–4 dan dianalisis menggunakan Structural Equation Modeling (SEM) dengan bantuan AMOS. Hasil penelitian menunjukkan bahwa pemasaran digital, kecepatan respons layanan, dan pengalaman pasien secara simultan memiliki pengaruh signifikan terhadap kesadaran pelanggan. Secara parsial, pemasaran digital dan kecepatan respons layanan masing-masing memiliki pengaruh positif terhadap kesadaran pelanggan dan pengalaman pasien. Pengalaman pasien juga memiliki pengaruh positif terhadap kesadaran pelanggan dan bertindak sebagai mediator parsial antara pemasaran digital dan kecepatan respons layanan terhadap kesadaran pelanggan. Temuan ini menegaskan bahwa pembentukan kesadaran pelanggan dalam layanan kesehatan tidak hanya ditentukan oleh strategi komunikasi digital atau tanggung jawab layanan individu, tetapi lebih melalui sinergi keduanya, yang menciptakan pengalaman pasien yang positif. Penelitian ini memberikan kontribusi praktis terhadap pengembangan strategi pemasaran digital dan peningkatan kualitas layanan di rumah sakit militer Tipe D, sekaligus memperkuat pemahaman tentang peran pengalaman pasien sebagai jembatan antara penyampaian layanan dan kesadaran publik.

Pengaruh Learning Organization dan Iklim Keselamatan Terhadap Pelaporan Insiden dengan Work Engagement sebagai Variabel Mediasi pada Profesional Pemberi Asuhan di RSUD Ciracas Muhammad Hanif Rahim; Rina Anindita; Duta Liana
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 1 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i1.11466

Pelaporan insiden keselamatan pasien merupakan elemen vital dalam peningkatan mutu rumah sakit, namun pelaporannya di RSUD Ciracas belum menjadi kesadaran dan praktik intrinsik internal RS. Penelitian ini bertujuan menganalisis pengaruh learning organization dan iklim keselamatan terhadap perilaku pelaporan insiden, dengan work engagement sebagai variabel mediasi. Penelitian ini menggunakan desain kuantitatif cross-sectional, penelitian ini melibatkan 105 Profesional Pemberi Asuhan (PPA) sebagai responden. Data dianalisis menggunakan metode Partial Least Square - Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa learning organization dan iklim keselamatan berpengaruh positif dan signifikan terhadap work engagement. Selanjutnya, work engagement terbukti meningkatkan perilaku pelaporan insiden secara signifikan. Temuan penelitian menunjukkan bahwa work engagement berhasil memediasi hubungan antara learning organization dan iklim keselamatan terhadap kesadaran pelaporan insiden. Variabel dalam penelitian ini mampu menjelaskan 77,3% variasi dalam perilaku pelaporan insiden. Dapat disimpulkan bahwa untuk meningkatkan pelaporan insiden, manajemen RSUD Ciracas tidak hanya perlu memperbaiki sistem, tetapi juga wajib membangun budaya pembelajaran dan iklim keselamatan yang kondusif untuk meningkatkan keterikatan kerja (work engagement).

Building Collaborative Advantage in Hospital Systems: The Role of Supply Chain Collaboration, Innovation, and Digital Transformation in Class C Hospitals in Java Island Syahdani Uli; Rina Anindita; Aprilita Rina Yanti Eff; Tantri Yanuar Rahmat Syah
International Journal of Engineering, Science and Information Technology Vol 5, No 4 (2025)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v5i4.1483

This study aims to analyze the influence of transformational leadership, digital transformation, supply chain collaboration, and innovation on collaborative advantage and the performance of type C hospitals in Java, with government subsidies as a moderating variable. Using a quantitative approach and PLS-SEM analysis on 50 hospitals, the results show that most direct relationships between variables are insignificant, except for the influence of innovation on collaborative advantage and the influence of collaborative advantage on hospital performance, which are proven to be significant. In addition, government subsidies only play a significant role in strengthening the relationship between supply chain collaboration and collaborative advantage. These results confirm that collaborative advantage is a key factor in improving hospital performance, with innovation as its main driver. Meanwhile, transformational leadership and digital transformation have not shown a strong direct influence due to bureaucratic limitations and implementation readiness. These findings also indicate that government subsidies are more effective in the early stages of establishing collaborations, rather than directly improving performance. This study highlights the importance of external collaboration strategies and innovation in improving the competitiveness of public hospitals, as well as the importance of adapting global theories to the local context in developing health policies in Indonesia.

The Influence of Complaint Response Quality, Hospital Image, and Per-ceived Value on Referral Intention Christian Mayumi Semeru; Rina Anindita; Mohamad Reza Hilmy
Green Inflation: International Journal of Management and Strategic Business Leadership Vol. 3 No. 2 (2026): May: Green Inflation: International Journal of Management and Strategic Busines
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/greeninflation.v3i2.724

Patient referral intention is an important indicator of hospital sustainability and competitiveness. This study aimed to analyze the influence of complaint response quality, hospital image, and perceived value on referral intention at a Type C public hospital in Jakarta. A quantitative cross-sectional design was employed using a survey of patients who had received healthcare services at the hospital. Data were collected through structured questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM).The results showed that complaint response quality had a significant positive effect on both hospital image and perceived value. Patients who perceived complaint handling as responsive, fair, and effective tended to develop a more favorable image of the hospital and higher perceived value. Furthermore, hospital image and perceived value significantly influenced referral intention. Among the variables examined, hospital image demonstrated the strongest effect on patients’ willingness to revisit and recommend the hospital to others. The findings also indicated that perceived value partially mediated the relationship between complaint response quality and referral intention.These results suggest that improving complaint management, strengthening a positive hospital image, and enhancing patient value perceptions are essential strategies for increasing referral intention. Hospital managers should prioritize responsive complaint handling and continuous service quality improvement to build patient trust and loyalty. This study contributes to healthcare management literature by providing empirical evidence on factors affecting referral intention in public hospital services.

Pengaruh Digital Leadership Terhadap Inovasi Manajemen, Budaya Digital Pada Industri Farmasi : Moderasi Kompetensi Digital Anisa Hidayanti; Rina Anindita
Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (Jebma) Vol. 6 No. 2 (2026): Article Research Juli 2026
Publisher : Yayasan Cita Cendikiawan Al Khwarizmi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/jebma.v6i2.8934

Tujuan penelitian ini untuk meneliti pengaruh Digital Leadership terhadap Inovasi Manajemen dan Budaya Digital yang dimoderasi oleh Kompetensi Digital di Industri Farmasi. Penelitian ini menggunakan teknik purposive sampling melalui survei kuesioner dan analisis data Partial Least Squares-Structural Equations Modeling (PLS-SEM) yang melibatkan 200 karyawan di Industri Farmasi seluruh Indonesia. Hasil penelitian yang telah dibuktikan adalah pengaruh Digital Leadership dapat meningkatkan Inovasi Manajemen secara positif dan signifikan, baik langsung maupun melalui Budaya Digital. Budaya Digital berpengaruh negatif terhadap Inovasi Manajemen di Industri Farmasi. Selain itu, Kompetensi Digital memiliki pengaruh terhadap Inovasi Manajemen. Dalam Industri Farmasi yang terus berkembang, perusahaan harus tetap mengikuti perkembangan teknologi digital terbaru dan mengedepankan budaya yang mendorong kreativitas dan inovasi di dalam organisasi.

Co-Authors Abadi, Ferryal Achmad Firdaus Adyamar Giftby Ellyolga Irwan Agus Munandar Agus Satriawan Agus Yulistiyono Agustina, Noni Ahmad Fauzi Ahmad Rifa'i Aida, Mus Ali Fatah Alif Saputra Matellow Aloysia Pranata Alvina Yasmine Yusuf Anastina Tahjoo Andreas Reza ANDRY, ANDRY Anindita, Fatia Anisa Hidayanti Anita Theresia Junianty Aprilita Rina Yanti Arief Suwandi Astuti, Sri Astia Widia Ayasofia, Fitri baharuddin dammar, baharuddin Br Ginting, Ginka Febriyanti Budi Budi Cahyadi Nugraha Calvien Pradiptha Giovannie Cholifihani, Muhammad Christian Mayumi Semeru Christina Sitepu Cinantya, Ixora Gupita Cristofer Ewaldo CSP Wekadigunawan Dany Jaya Wardana Dbora Putri Perdana Deddy Supriadi Desviana Ayu Lestari Desy Prastyani Devianti, Lilis Devy Winata Dian Alfia Purwandari Dimas Aryo Wibowo Dita Di Apriyanti Duta Liana Duta Liana Elisabeth Longge Elprida Sidabutar Emanuela Tasya Andini Endang Ruswanti Erliana, Ria Ernawati, Rini Ety Nurhayati Evan Pratama EVELYN EVELYN Evi Susanti Evi Susanti Farida Farida Fatia Maulida Febby Ferava Firmasyah, Ezik Fitri Ayasofia Fitriah, Nopi Fitriana Rezki Florensia Taslulu Fridslan, Ulam Ganjar Nugraha Gede Pronajaya Gunawan, Weka Gunawan, Yuke Yolan Hamdi , Edi Hardianti Hardianti, Hardianti Harits Hijrah Wicaksana Hasyim Hasyim HASYIM, HASYIM Helvyda Sari Hendy Tannady Hengky Siswanto Heni Sulastri Herda Febtri Ranti Hexanini, Clara Pelita Sri Hosizah Hosizah I Made Bayu Andika Idrus Jus’at Ika Baskara Indra Thalib Intan Silviana Mustikawati Irawati, Yeyen Irma Kartiani Isni, Sefta Nandiatama Fahrizal Ivana Gracita Izzati, Keysa Johanes Johanes, Johanes John Villinds Timbang Weigh Juliarti, Ni Putu Trisna Jurita Purnama Sari Karna Mustaqim Kartika Lilisantosa Kiki Kiki Kishen Kishen Korompis, Veinne Nathasia Kresna Widjajakusuma Kustiawan, Unggul Kusumapradja, Rokiah Laras Sitoayu LIA AMALIA Liana Mailani Lie Liana . Lista Meria Ludyani, Andi Tendry Dwi Lukman Cahyadi M Derajat Amperajaya M. Reza Hilmy M. Reza Hilmy Manalu, Christy Helvita Mandalikha, Baiq Asry Afriza Marhisar Simatupang, Marhisar Maria Ona Gracias Marshella Synthia Martadinata Martadinata Meilisa Alvita Meilisa Alvita Mf.Arrozi Adhikara Mitzi Mitzi Mohamad Reza Hilmy Mohamad Reza Hilmy Mohammad Reza Hilmy Monalisa, Irine Muh. Natsir Nugroho Muhamad Chudri Wardana Muhammad Arif Rahman Muhammad Fachruddin Arrozi Muhammad Hanif Rahim Mukhamad Abduh Mulyo Wiharto Mus Aida Mus Aida Musaida, Musaida Mustikawati, Intan Silviana Mutia, Reza Mygel, Mygel Nabila Noor Izmi Nandya Putri Bachtiar Nastohar Nastohar Neny Rif’ah Niko Garuda Adiyono Nofi Erni Novi Amanda Novianna, Yoan Nurwarwiyah Nuryadi Nuryadi Nusrat, Mavika Tarika Okta Rizky Amalia Parker, Jonathan Permana, Reno Andre Prabowo, Sony Prastowo, Valentinus Hartadi Pratama, Rizky Ananda Pronajaya, Gede Purwandari, Dian Alfia Purwandini, Komala Putri Sari Sumarty Meliala Putri, Mutiara Ramadhona Putriyah Arifin Quinn, Anahera Rachmat Efendi Rafiqah Saputri Abdullatif Rahma Kurniawan Rahman, Muhammad Arif Rapiah, Siti Nur Regina Regina Resa Agustian Retno Andrianti Retno Lies Setyawati Rhian Indradewa Rhian Indradewa Ria Erliana Ria Prima Burhan Rian Adi Pamungkas Rischa Zahra Bellanisa Risky Duta Ramadhan Rojuaniah Rojuaniah Rokiah Kusumaprajda Sandra Dewi sandra dewi Saputra, Beben Sarah Ainar Rahman Satya Winarah Senjaya, Veny Septianingsih, Agusdini B Setiyati, Ritta Shadiqy Artib Sidauruk, Tio Minar Siregar, Juliana Sitepu, Sumawati Siti Nurlaela Sitompul, Sari D Situmorang, Indah Mestika Sudiono, David Sumartono Sumawati Sitepu Supriyantoro Supriyantoro Supriyantoro Syahdani Uli Syuman Takdir Tahjoo, Anastina Tantri Yanuar Rahmat Syah Tati susilawati TAUFIQUR RACHMAN, TAUFIQUR Taufiqur Rahman Tjipto Rini Tofan Tofan Valentina Wibowo Fransisca Valorie Yang Cen, Ronald Verly Vernadeth Vernadeth, Verly W. Dian Purwanti Wahidi, Kemala Rita Wahyuni Dian Wahyuni Dian Purwati Wekadigunawan, C.S.P Wijaya, Henhen Winanti Siwi Respati Winarah, Satya Wisnu Budi Prasetyo Yessy Triana Dewi Yoanita Yuniati Yohanes Ariyanto Seno Yosvara, Nadya Yuke Yolan Gunawan Yusran, Resadana Zainol, Zuraidah

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