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Improving English Language Skills Students Of Graha Yatim Dhuafa Based On Survey Results Study Interest: Peningkatan Kemampuan Bahasa Inggris Siswa Graha Yatim Dhuafa Berbasis Hasil Survey Minat Belajar Anindita, Rina; Agustina, Noni; Simatupang, Marhisar; Prastyani, Desy; Rahman, Taufiqur
Dinamisia : Jurnal Pengabdian Kepada Masyarakat Vol. 9 No. 3 (2025): Dinamisia: Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/dinamisia.v9i3.23548

Abstract

Community Service Activities (PKM) carried out at Graha Yatim (GRAY) Cempaka Putih, Jakarta, aim to help students in grades 5 elementary to 2 high school to have better English language skills. The activity begins with an assessment of the English language skills as well as the interests and talents of students assisted by the GRAY orphanage in learning English. Followed by activities to improve students' English skills through the language learning application "English with Noni". This activity was attended by GRAY students and accompanying teachers. Interest and talent mapping was carried out in 1 session by the Psychology Faculty team, language learning was carried out by the Teacher Training and Education Faculty. This activity will be carried out in June – July 2024, organized by the Faculty of Economics and Business, and the Faculty of Engineering. The results obtained were changes in English language skills by GRAY students. This can be seen from the English language ability scores, which were measured before and after participating in training with the English with Noni application, where the values ​​that increased were the vocabulary scores for understanding short videos, and the courage to use English in conversation. The sustainability of this program is that volunteer teachers continue learning English using the English with Noni application
THE ROLE OF PATIENT EXPERIENCE AND SOCIAL MEDIA MARKETING ON REVISIT INTENTION WITH BRAND AWARENESS AS A MEDIATION VARIABLE IN GENERAL OUTPATIENT PATIENTS AT PRIVATE CLASS B HOSPITALS IN TANGERANG CITY Ditha Sari Pratiwi, Rina Anindita, Idrus Jus’at
Integrative Perspectives of Social and Science Journal Vol. 2 No. 03 Agustus (2025): Integrative Perspectives of Social and Science Journal
Publisher : PT Wahana Global Education

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Abstract

Good healthcare quality is reflected in the intention to revisit a hospital. Revisiting intention leads to an increase in the number of patients visiting and the performance of a hospital organization. This study aims to investigate the impact of patient experience and social media marketing on revisit intention, with brand awareness serving as a mediator. The research method is quantitative, causal, and conducted over a specific period. Respondents were 100 general outpatients from Private Class B Hospitals in Tangerang. Data analysis methods used the three-box method and PLS SEM. The results found a simultaneous influence of patient experience, social media marketing, and brand awareness on revisit intention. Patient experience, social media marketing, and brand awareness each have a positive influence on revisit intention. Patient experience and social media marketing have a positive impact on brand awareness. There is a mediating effect of brand awareness on the relationship between patient experience and revisit intention. Brand awareness also mediates the influence of social media marketing on revisit intention. Management should prohibit doctors from sharing things that make patients feel anxious and afraid. Management should recruit someone with expertise in digital marketing to enhance the quality of content on Private Class B Hospitals' Instagram account in Tangerang. It's essential to enhance brand awareness by delivering exceptional service through friendly staff and prompt wait times. Management must provide a positive patient experience while providing healthcare, improve the quality of their Instagram content, and increase brand awareness.
Pawn Company Internal Factor Analysis Satya Winarah; Rina Anindita
Journal of Social Science Vol. 4 No. 4 (2023): Journal of Social Science
Publisher : Syntax Corporation Indonesia

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Abstract

In the midst of competition in the conventional pawn business after the COVID-19 pandemic, a strategy is needed to attract consumers to do their pawn transactions. We offer a solution by providing an application where consumers do not need to come to the shop to pawn their goods anymore. With an easy- to-use application by all groups and pick-up systems for the goods that wanted to be pawned, it is a new breakthrough in the business. Internal factor analysis is carried out to determine the advantages of the pawn application based on the resources and capabilities that the company have in order to determine the right competitive strategy. The analysis of those internal factors in the pawn business is carried out through demand analysis, analysis of competition, resource and capability assessment, VRIO analysis, and also strength and weakness analysis by matrix. Based on these analyses, it is known that there are several strengths of this business that can become the competitive advantages and weaknesses that must be improved in order to compete better with other pawn companies.
THE INFLUENCE OF EMPLOYEE COMPENSATION, MOTIVATION AND LOYALTY AS INTERVENING VARIABLES ON PERFORMANCE ORGANIZATION IN CIBINONG CLASS B PRIVATE HOSPITAL Herda Febtri Ranti; Mohamad Reza Hilmy; Rina Anindita
Jurnal Cinta Nusantara (JCN) Vol. 2 No. 1 (2024): JURNAL CINTA NUSANTARA
Publisher : CV. Bunda Ratu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63754/jcn.v2i1.30

Abstract

Employees tend to experience high work stress because most of their time is spent at work and with the same job. So that the greater the motivation possessed by individuals as employees can improve the performance of the organization itself. Among management theorists and practitioners, it has long been known that the problem of motivation is not an easy problem, both to understand it and to apply it. This study aims to test whether there is an effect of Compensation, Motivation, Loyalty and Organizational Performance of type B directors in Cibinong. The type of research used in this study is quantitative research. Data collection techniques in this study used survey methods, with closed questionnaires. The population in this study was taken 100 employees. The direct effect of compensation variable on organizational performance is 0.232 and the influence of motivational variable on organizational performance is 0.237. While the indirect role is the motivation variable on organizational performance through loyalty, which is 0.244. And the variable between compensation and organizational performance through loyalty is 0.251. So it can be concluded that the direct effect is still inferior when compared to the indirect effect, so that compensation and motivation influence on organizational performance more on the indirect effect.
EFFECTS OF STRESS–BUFFERING, JOB RESOURCES ON PSYCHOLOGICAL WELL-BEING WITH HEALTH AS A MODERATING VARIABLE TO HEALTH PROFESSIONALS AT HOSPITAL X Jurita Purnama Sari; Wahyuni Dian; Rina Anindita
Jurnal Cinta Nusantara (JCN) Vol. 2 No. 04 (2024): JURNAL CINTA NUSANTARA
Publisher : CV. Bunda Ratu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63754/jcn.v2i04.53

Abstract

Psychological well-being is a core element of overall well-being and is connected to physical health, mental health. Work does not only involve risk factors and stressors, but also provides protective factors and resources (job resources) that help to buffer stress (stress buffering). In general, this study aims to determine the effect of stress buffering, job resources and health on the psychological well-being of health professionals. This research is included in the cross-sectional study. In this study also used a quantitative descriptive approach, the selected population was all health professionals working at the Hospital X, totalling 100 people. Data collection was done by distributing questionnaires. There are two independent variables, namely stress buffering (X1) and job resources (X2), one intervening variable, namely health (Z) and one dependent variable, namely welfare (Y). Based on the t test, there is an effect of the Stress Buffering variable on Psychological Well-being of p=0.004. There is an effect of health on psychological well-being p=0.001. There is an influence of Job Resources on Psychological Welfare p=0.00. There is an effect of Stress Buffering on Health p=0.015. The implications of the stress-buffering model are interventions to increase available social support or to teach people positive attitudes about commitment, control, and challenge.
Pengaruh Komitmen Manajemen Terhadap Standar Operasional Prosedur, Budaya Kerja, Dan Kepatuhan Kerja Ahmad Rifa'i; Rina Anindita
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.999

Abstract

This study aims to analyze the influence between management commitment, on standard operating procedures (SOPs), work culture, and work compliance in the oil and gas industry. The research method used is quantitative by collecting data from employees in various positions such as managers, supervisors, staff, technicians and operators in one of the oil and gas companies in the Bekasi area. The results of the study show that management commitment has a significant positive influence on the implementation of standard operating procedures, management commitment has a negative influence on the implementation of work compliance, management commitment has a significant positive influence on the implementation of work culture, standard operating procedures have a significant positive influence on the implementation of work culture, in addition to a strong work culture is proven to play an important role in improve employee work compliance in the oil and gas industry.
Analisis Faktor-Faktor Yang Mempengaruhi Customer Satisfaction Terhadap Buying Behavior Produk Ogb Pada Saluran Distribusi Farmasi Alif Saputra Matellow; Rina Anindita
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1000

Abstract

An important aspect that must be a concern for companies to win market competition is the customer satisfaction variable and its implications on the buying behavior variable. The purpose of this study is to analyze the factors that influence the customer satisfaction variable on the buying behavior variable of OGB products in the pharmaceutical distribution channel. The factors in question are product price, service quality, customer perceived value, and trust. The study was conducted at 107 outlets including conventional pharmacies, pharmacies in hospitals, and pharmacies in clinics as respondents in the Bekasi area for one month. The collected data were processed through SEM-PLS analysis. The results of this study prove that the product price variable was found to have an effect on the buying behavior variable, but did not affect the customer satisfaction variable, then the service quality variable was found to have an effect on the trust variable and the customer satisfaction variable, then the customer perceived value variable was found to have an effect on the trust variable, but did not affect the customer satisfaction variable, then the trust variable was found to have an effect on the customer satisfaction variable, then the customer satisfaction variable was found to have an effect on the buying behavior variable. The managerial implications of the research results that can be applied by pharmaceutical companies include setting fair product prices, maximizing good service quality, maintaining the positive value felt by outlets as customers towards the company, maintaining outlet trust, and striving to achieve customer satisfaction in every transaction.
Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan Melalui Komitmen Organisasi Pada Suku Dinas Pelayanan Masyarakat Di Jakarta Risky Duta Ramadhan; Rina Anindita
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1002

Abstract

Penelitian ini bertujuan untuk menganalisa pengaruh Budaya Organisasi terhadap Kinerja Karyawan melalui Komitmen Organisasi pada Suku Dinas Pelayanan Masyarakat di Jakarta. Metode penelitian menggunakan metode kuantitatif yang dilakukan dengan menyebarkan kuesioner kepada karyawan kontrak (PJLP) melalui google form. Hasil penelitian menunjukkan adanya karyawan yang kurang memiliki pengetahuan cukup dalam melaksanakan pekerjaan, terbatasnya kreativitas karyawan dalam menemukan cara-cara inovatif untuk memecahkan masalah, dan kurangnya suku dinas dalam mendengarkan setiap saran dari karyawan kontrak. Temuan ini memberikan implikasi bahwa suku dinas perlu memberikan pelatihan- pelatihan yang dapat menunjang pekerjaan karyawan. Suku dinas juga dapat memberikan pengarahan sebelum melakukan pekerjaan (safety talk) terkait lokasi kerja, kendala yang dihadapi, dan prosedur pelaksanaan pekerjaan. Karyawan yang memiliki pengetahuan dan keterampilan yang cukup, mampu menyelesaikan pekerjaannya dengan baik sesuai waktu yang ditentukan. Karyawan juga dapat mengemukakan ide-ide ataupun solusi dalam memecahkan setiap permasalahan yang menghambat kelancaran pekerjaan. Suku dinas juga perlu mendengar dan memberikan ruang kepada karyawan kontrak untuk mengemukakan pendapat. Dengan mendengar dan merespon setiap masukan dari seluruh karyawan secara tidak langsung akan meningkatkan komitmen karyawan dalam bekerja. Seluruh karyawan juga dapat bekerjasama dengan baik, membentuk tim yang solid. Pada akhirnya akan meningkatkan kinerja karyawan itu sendiri.
MEMBENTUK PERGURUAN TINGGI SWASTA SEBAGAI ORGANISASI PEMBELAJAR MELALUI PENGUKURAN EFISIENSI KEPEMIMPINAN DAN KOMITMEN MANAJEMEN Rachman, Taufiqur; Suwandi, Arief; Anindita, Rina
Jurnal Inovisi (Teknik Industri) Vol 19, No 2 (2025): Jurnal Inovisi Teknik Industri
Publisher : Universitas Esa Unggul

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Abstract

Penelitian ini bertujuan untuk membentuk organisasi pembelajar di Universitas Esa Unggul dengan mengukur tingkat efisiensi kepemimpinan dan komitmen manajemen menggunakan Data Envelopment Analysis (DEA). Metode purposive sampling digunakan untuk pengambilan sampel, dimana responden ditentukan dengan kriteria tertentu. Kuesioner dikembangkan dari berbagai studi literatur dan terdapat 11 konstruk yang mengukur kepemimpinan, komitmen manajemen dan organisasi pembelajar dengan ukuran indikator dari total kriteria sebanyak 96. Kuesioner menggunakan ukuran 5 skala likert untuk mengukur persepsi staf akademik terhadap organisasi pembelajar pada perguruan tinggi. Selanjutnya hasil persepsi dari kuesioner akan dihitung nilai efisiensi dengan menggunakan metode DEA. Hasil penelitian menunjukkan bahwa komitmen manajemen dan kepemimpinan akan memberikan dampak kepada Universitas Esa Unggul sebagai sebuah organisasi pembelajar pada people level, namun hanya kepemimpinan yang paling menentukan pembentukan Universitas Esa Unggul sebagai sebuah organisasi pembelajar pada team level. Hasil pengukuran efisiensi, dari input kepemimpinan dan komitmen manajemen, menunjukkan bahwa Fakultas Desain Industri Kreatif dan Fakultas Teknik merupakan Fakultas yang paling efisien dalam mengelola kedua input sehingga terbentuk organisasi pembelajar pada people level di dua Fakultas tersebut, dan pada hasil analisis kedua menunjukkan bahwa Fakultas Hukum merupakan Fakultas yang paling efisien dalam mengelola kepemimpinan sehingga secara efisien dapat menjadi Fakultas yang merupakan organisasi pembelajar pada team level.
Peran Servant Leadership Dalam Meningkatkan Kepuasan Dan Loyalitas Karyawan Pada Industri Manufaktur Saputra, Beben; Anindita, Rina
Jurnal Ilmiah Sumber Daya Manusia Vol 5 No 1 (2021): JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JJSDM.v5i1.13139

Abstract

Harapan seorang karyawan mempunyai seorang pemimpin yang dapat melayani mereka dengan baik, Seorang memimpin harus mampu melayani bawahannya dengan cara menempatkan kebutuhan karyawan sebagai prioritas, pentingnya menghargai seseorang, dan membatu orang lain dalam mencapai tujuan. Penelitian ini bertujuan untuk mengetahui ukuran yang tepat untuk variabel servant leadership, dan mengetahui peran servant leadership dalam meningkatkan kepuasan kerja dan loyalitas karyawan. penelitian ini menggunakan responden sebanyak 300 karyawan pada perusahaan manufaktur yang memproduksi sepatu di provinsi banten, penelitian ini menggunakan kuisioner yang disebarkan pada bulan November – Desember 2019. Data analisis yang digunakan dalam penelitian ini adalah Structural Equation Model (SEM). Hasil penelitian ini menunjukkan bahwa ukuran yang tepat untuk servant leadership adalah empowerment, standing back, authenticity, humility, dan stewardship, terdapat pengaruh servant leadership terhadap loyalitas karyawan, terdapat pengaruh servant leadership terhadap kepuasan kerja dan terdapat pengaruh kepuasan kerja terhadap loyalitas.
Co-Authors Abadi, Ferryal Achmad Firdaus Adyamar Giftby Ellyolga Irwan Agus Munandar Agus Satriawan Agustina, Noni Ahmad Fauzi Ahmad Rifa'i Aida, Mus Alfia Purwandari, Dian Ali Fatah Alif Saputra Matellow Aloysia Pranata Anastina Tahjoo Andini, Emanuela Tasya Andreas Reza ANDRY, ANDRY Anindita, Fatia Anita Theresia Junianty Aprilita Rina Yanti Arief Suwandi Artib, Shadiqy Astuti, Sri Astia Widia Ayasofia, Fitri baharuddin dammar, baharuddin Br Ginting, Ginka Febriyanti Budi Budi Cahyadi Nugraha Calvien Pradiptha Giovannie Cholifihani, Muhammad Christina Sitepu Cinantya, Ixora Gupita Cristofer Ewaldo CSP Wekadigunawan Dany Jaya Wardana Deddy Supriadi Desy Prastyani Devianti, Lilis Devy Winata Dian Alfia Purwandari Dita Di Apriyanti Duta Liana Elisabeth Longge Elprida Sidabutar Emanuela Tasya Andini Endang Ruswanti Erliana, Ria Ernawati, Rini Ety Nurhayati Evan Pratama EVELYN EVELYN Evi Susanti Evi Susanti Ewaldo, Cristofer Farida Farida Fatia Maulida Febby Ferava Febriyanti Br Ginting, Ginka Firmasyah, Ezik Fitri Ayasofia Fitriah, Nopi Fitriana Rezki Fridslan, Ulam Ganjar Nugraha Gede Pronajaya Gracias, Maria Ona Gracita, Ivana Gunawan, Weka Gunawan, Yuke Yolan Hamdi , Edi Hardianti Hardianti, Hardianti Hasyim Hasyim HASYIM, HASYIM Helvyda Sari Hendy Tannady Hengky Siswanto Herda Febtri Ranti Hexanini, Clara Pelita Sri Hosizah Hosizah I Made Bayu Andika Idrus Jus’at Ika Baskara Indra Thalib Indradewa, Rhian Intan Silviana Mustikawati Irawati, Yeyen Irma Kartiani Isni, Sefta Nandiatama Fahrizal Izzati, Keysa Johanes Johanes, Johanes John Villinds Timbang Weigh Juliarti, Ni Putu Trisna Jurita Purnama Sari Karna Mustaqim Kartika Lilisantosa Kiki Kiki Kishen Kishen Korompis, Veinne Nathasia Kustiawan, Unggul Kusumapradja, Rokiah Laras Sitoayu Lestari, Desviana Ayu LIA AMALIA Liana Mailani Lie Liana . Ludyani, Andi Tendry Dwi M Derajat Amperajaya M. Reza Hilmy M. Reza Hilmy Manalu, Christy Helvita Mandalikha, Baiq Asry Afriza Marhisar Simatupang Marhisar Simatupang, Marhisar Maria Ona Gracias Marshella Synthia Martadinata Martadinata Meilisa Alvita Meilisa Alvita MF. Arrozi Adhikara Mitzi Mitzi Mohamad Reza Hilmy Mohammad Reza Hilmy Monalisa, Irine Muh. Natsir Nugroho Muhamad Chudri Wardana Muhammad Arif Rahman Muhammad Fachruddin Arrozi Muhammad Ishak Mukhamad Abduh Mulyo Wiharto Mus Aida Mus Aida Musaida, Musaida Mustikawati, Intan Silviana Mutia, Reza Mygel, Mygel Nabila Noor Izmi Nandya Putri Bachtiar Nastohar Nastohar Nazruddin Safaat H Neny Rif’ah Niko Garuda Adiyono Nofi Erni Noor Izmi, Nabila Novi Amanda Novianna, Yoan Nurwarwiyah Nuryadi Nuryadi Nusrat, Mavika Tarika Okta Rizky Amalia Parker, Jonathan Perdana, Dbora Putri Permana, Reno Andre Prabowo, Sony Prasetyo, Wisnu Budi Prastowo, Valentinus Hartadi Pratama, Rizky Ananda Pronajaya, Gede Purwandari, Dian Alfia Purwandini, Komala Putri Sari Sumarty Meliala Putriyah Arifin Quinn, Anahera Rachmat Efendi Rafiqah Saputri Abdullatif Rahma Kurniawan Rahman, Muhammad Arif Rapiah, Siti Nur RATNA INDRAWATI Regina Regina Resa Agustian Retno Andrianti Retno Lies Setyawati Rezki, Fitriana Ria Erliana Ria Prima Burhan Rian Adi Pamungkas Rian Adi Pamungkas Rian Adi Pamungkas Rischa Zahra Bellanisa Risky Duta Ramadhan Rojuaniah Rojuaniah Sandra Dewi sandra dewi Saputra, Beben Sarah Ainar Rahman Satya Winarah Senjaya, Veny Septianingsih, Agusdini B Setiyati, Ritta Sidauruk, Tio Minar Siregar, Juliana Sitepu, Sumawati Siti Nurlaela Sitompul, Sari D Situmorang, Indah Mestika Sudiono, David Sumartono Sumawati Sitepu Supriyantoro Supriyantoro Supriyantoro Syuman Takdir Tahjoo, Anastina Tantri Yanuar Rahmat Syah Tati susilawati Taufiqur Rachman Taufiqur Rahman, Taufiqur Tjipto Rini Tofan Tofan Uli, Syahdani Unggul Kustiawan Unggul Kustiawan Valentina Wibowo Fransisca Valorie Yang Cen, Ronald Verly Vernadeth Vernadeth, Verly W. Dian Purwanti Wahidi, Kemala Rita Wahyuni Dian Wahyuni Dian Purwati Wekadigunawan, C.S.P Widjajakusuma, Kresna Wijaya, Henhen Winanti Siwi Respati Winanti Siwi Respati Winarah, Satya Yessy Triana Dewi Yoanita Yuniati Yohanes Ariyanto Seno Yosvara, Nadya Yuke Yolan Gunawan Yulistiyono, Agus Yusran, Resadana Zainol, Zuraidah