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Citra Merek Tidak Memberikan Pengaruh Secara Langsung Terhdadap Niat Kunjungan Medis Saat Pandemik Covid 19 Di JABODETABEK Anindita, Fatia; Anindita, Rina; Aida, Mus
Journal of Hospital Management Vol 5, No 02 (2022): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/johm.v5i02.5743

Abstract

Rumah sakit saat ini mengalami perubahan yang cukup pesat dan tantangan bagi rumah sakit untuk bersaing, baik dengan sesama pemberi pelayanan kesehatan di dalam negeri maupun luar negeri. Era globalisasi menyebabkan konsumen dapat dengan mudah mendapatkan informasi tentang pelayanan kesehatan dari luar negeri sehingga mereka mudah untuk membanding-bandingkan. Untuk itu, rumah sakit saat ini berlomba-lomba untuk mampu memasarkan diri sebagai upaya untuk memenangkan persaingan tersebut. Rumah Sakit juga dihadapkan oleh suatu kondisi luar biasa yaitu pandemik Covid-19 yang menyebabkan dampak negatif yaitu menurunnya angka kunjungan pasien. Penelitian ini bertujuan untuk mengetahui adanya pengaruh citra merek dan patient perceived value terhadap niat berkunjung ke rumah sakit dengan mediasi kepercayaan pasien saat kondisi pandemik Covid19. Penelitian ini dilakukan selama November 2020 hingga April 2021. Populasi penelitian ini adalah ibu yang memiliki bayi atau balita yang menggunakan rumah sakit sebagai fasilitas kesehatan di daerah Jabodetabek. Jumlah sampel sebesar 91 orang dengan metode purposive sampling menggunakan kuesioner dan dianalisis dengan path analysis. Penelitian ini menyimpulkan bahwa citra merek, patient perceived value, kepercayaan pasien berpengaruh secara simultan terhadap niat berkunjung ke RS. Namun, temuan pada penelitian ini adalah citra merek dapat dimediasi oleh kepercayaan pasien untuk meningkatkan niat kunjungan medis ke RS, dimana data menunjukkan citra merek tidak memiliki pengaruh langsung terhadap kunjungan medis. 
Peran Kepemimpinan Kepala Ruang Rawat terhadap Penerapan Budaya Keselamatan Pasien di Rumah Sakit Hexanini, Clara Pelita Sri; Wahidi, Kemala Rita; Anindita, Rina
Journal of Hospital Management Vol 4, No 01 (2021): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/.v4i01.4462

Abstract

Introduction: In an effort to improve the quality and safety of patients, leaders / managers at the Hospital must be aware of and strive to build a patient safety culture. The application of effective communication is one of the important elements in building patient safety. The number of unexpected events is due to the implementation of effective communication that is not in accordance with the standard, resulting in the desired clinical message not reaching the expectations. The Head of Ward Nurse is a nursing manager who is directly related to health service activities at the Hospital. The Head of Ward Nurse as the lower manager is expected to be able to carry out all management functions so that the environment and working conditions will support nursing services in maintaining patient safety. This study uses quantitative research design with survey methods using questionnaires as instruments. Data analysis method uses Structural Equation Model (SEM). Respondents of this study were 180 nurses at the EMC Hospital in Tangerang. The results showed that the leadership role variable of the head of room had a positive effect on the application of the patient safety culture and the application of effective communication had a positive effect on the patient safety culture, and the leadership role of the room head had a positive effect on the implementation of patient safety culture.Keywords: Patient Safety Culture, Effective Communication, Leadership Role of Ward Nurse
Pengaruh Budaya Organisasi terhadap Kinerja Perawat dengan Disiplin Kerja sebagai Variabel Intervening di RSUD Pesanggrahan Vernadeth, Verly; Anindita, Rina; Musaida, Musaida
Journal of Hospital Management Vol 4, No 01 (2021): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/johm.v4i01.4463

Abstract

Human resources is a very important thing for hospitals. Therefore, human resources must have a good quality of performance to achieve the vision and mission of the hospital. The purpose of this study was to analyze the influence of organizational culture on the performance of nurses with work discipline as an intervening variable in RSUD Pesanggrahan. This research is a quantitative study with a causal research design with 44 respondents, conducted from May 2019 to August 2019. Determination of the number of samples using the census method. Research variables are Performance as the dependent variable, Organizational Culture as an independent variable, and Work Discipline as an intervening variable. Collecting data in this study using a questionnaire with technical research instruments using a questionnaire with a 4 level Likert scale. Analyzing data using path analysis. The results showed that the relationship between organizational culture and performance was not significant, organizational culture has a positive and significant influence on work discipline, and organizational culture has an influence on the performance of nurses with work discipline as an intervening variable. Managerial implications that can be applied to improve performance are to increase work discipline and instill a stronger organizational culture.Keywords: nurse performance, organizational culture, work discipline
Transformational Leadership, Organizational Culture, Change Management, and Employee Engagement Widjajakusuma, Kresna; Anindita, Rina
Annals of Human Resource Management Research Vol. 5 No. 3 (2025): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i3.3542

Abstract

Purpose: This study aims to analyze the influence of transformational leadership, organizational culture, change management, and employee engagement on readiness to change within the Indonesian banking sector. It highlights how leadership behavior and cultural alignment shape employees’ willingness and preparedness to adapt to organizational transformation. Research Methodology: Data were collected from 201 permanent employees of Tier-4 banks (Bank Mandiri, BRI, BNI, and BCA) through online questionnaires using a quantitative cross-sectional design. Analysis was conducted using partial least squares structural equation modeling (PLS-SEM) to test the relationships among the variables. Results: The structural model indicated that transformational leadership significantly predicted organizational culture (? = 0.625; t = 15.332; p < 0.001) and change management (? = 0.318; t = 4.270; p < 0.001). Change management significantly increased employee engagement (? = 0.535; t = 9.250; p < 0.001), and employee engagement, in turn, predicted readiness to change (? = 0.601; t = 11.758; p < 0.001). Conclusions: The results confirm that transformational leadership, effective change management, and strong organizational culture collectively foster employee engagement and readiness for change. These factors are crucial for maintaining the adaptability and competitiveness of Indonesia’s banking industry. Limitations: This study focuses on Tier-4 banks, limiting its generalizability to smaller institutions. Future studies could include broader sectors and longitudinal data. Contributions: This research contributes empirical evidence to the human resource management literature by identifying engagement as a key mediating factor between leadership and readiness to change, providing strategic insights for organizational transformation.
Kepemimpinan Ambidekster, Pembelajaran Organisasi, dan Komitmen Organisasi dengan Mediasi Perilaku Kerja Inovatif pada Tenaga Kesehatan Rumah Sakit Kelas C di Tangerang Ganjar Nugraha; Rina Anindita; Mohamad Reza Hilmy
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 4 (2026): Jurnal Ilmu Manajemen Terapan (Maret - April 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i4.8035

Abstract

Tingkat pergantian karyawan yang tinggi di kalangan tenaga kesehatan menunjukkan melemahnya komitmen organisasi serta mengancam keberlanjutan pelayanan di rumah sakit. Kepemimpinan dan pembelajaran organisasi dipandang sebagai determinan penting dalam membentuk komitmen karyawan; namun demikian, kajian empiris yang menelaah peran mediasi perilaku kerja inovatif masih terbatas, khususnya pada institusi pelayanan kesehatan di Indonesia. Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan ambidekster dan pembelajaran organisasi terhadap komitmen organisasi, dengan perilaku kerja inovatif sebagai variabel mediasi pada tenaga kesehatan di rumah sakit swasta kelas C di Tangerang. Penelitian menggunakan desain kuantitatif dengan pendekatan potong lintang terhadap 180 responden dan dianalisis menggunakan metode Structural Equation Modeling berbasis Partial Least Squares (PLS-SEM). Hasil penelitian menunjukkan bahwa kepemimpinan ambidekster dan pembelajaran organisasi berpengaruh positif dan signifikan terhadap perilaku kerja inovatif serta komitmen organisasi. Perilaku kerja inovatif juga terbukti memediasi secara parsial hubungan tersebut. Temuan ini menegaskan pentingnya penerapan kepemimpinan yang adaptif dan praktik pembelajaran berkelanjutan dalam memperkuat inovasi serta meningkatkan komitmen organisasi di kalangan tenaga kesehatan.
THE EFFECT OF TRANSFORMATIONAL LEADERSHIP AND WORK STRESS ON RESILIENCE MODERATED TURNOVER INTENTION Sitepu, Sumawati; Anindita, Rina
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 12 No. 2 (2023)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v12i2.1395

Abstract

This research is based on the problem of intention to leave caused by leadership and work stress in the 2020 -2021 period. The purpose of this study was to obtain empirical evidence on the influence of transformational leadership and work stress on the turover intention with resilience as a moderator. The research data analysis SEM using the Smart PLS program. The population is nurses who are members of the inpatient installation of 110 personnel, and the sample uses a saturated sample which makes 110 nurses as respondents. The results of the analysis conclude that transformational leadership has no effect on work stress and turnover intentions, work stress has a positive effect on turnover intentions, resilience is unable to moderate the relationship of transformational leadership on work stress and the relationship of work stress on turnover intention.
Transformational Leadership and Organizational Commitment among Generation Z Employees in Indonesia Marhisar Simatupang; Rina Anindita; Winanti Siwi Respati
JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Vol. 11 No. 1 (2026): February-April 2026, Saintek, Soial and Humanities
Publisher : Universitas Syiah Kuala and Collaboration Yayasan Yusda Edu Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/sejarah.v11i1.391

Abstract

High employee mobility among Generation Z has emerged as a critical human resource challenge in Indonesia. This study investigates the direct influence of transformational leadership on organizational commitment among Generation Z employees. Using a quantitative correlational design, data were collected from 410 Generation Z workers across various industrial sectors in Indonesia. Transformational leadership was measured using the Bass and Avolio framework, while organizational commitment was assessed using an adapted Meyer and Allen scale. Data were analyzed using Structural Equation Modeling Partial Least Squares (SEM-PLS). The results indicate that transformational leadership has a significant and positive effect on organizational commitment (β = 0.72; p < 0.001), explaining 52.8% of the variance in commitment. These findings demonstrate that transformational leadership plays a crucial role in fostering emotional attachment and loyalty among Generation Z employees. This study contributes to the literature by providing empirical evidence focused exclusively on Generation Z within a developing country context.
Peran Budaya Organisasi: E-Leadership, Kinerja Karyawan, dan Manajemen Perubahan dalam Anggota Tim Hybrid Gracias, Maria Ona; Anindita, Rina
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 4 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i4.10665

Abstract

The purpose of this study is to analyze the Role of Organizational Culture in Electronic Leadership, Change Management, Employee Performance in hybrid teams with a minimum working period of 1-2 years as permanent employees in application development service companies. The population of this study was conducted to 215 respondents who work in IT department application development service companies. This research was conducted by distributing online questionnaires. The data processing method uses SEM PLS. In this study, it can be concluded that companies that have good Electronic Leaders can influence and strengthen the Organizational Culture and can also form a new Change Management, this can affect Employee Performance. When there is a tendency to change, electronic leaders must be able to overcome it by implementing an Organizational Culture related to the importance of being ready to accept change as the main key for hybrid team members in facing work-related challenges in a changing work environment. Electronics leaders must also be able to provide change management techniques by making pre-planning transitions to perfecting practical technologies in hybrid teams such as technology automation provided by the company for project trackers. Researchers found that electronic leadership influences change management and organizational culture but has no effect on employee performance. Then organizational culture has an influence on employee performance and change management.
Implementing Japanese PMA Organizational Culture in Indonesia impacts Employee Job Satisfaction, Employee Performance and Employee Retention of Japanese and Indonesian Employees Martadinata Martadinata; Evi Susanti; Rina Anindita
International Journal of Quantitative Research and Modeling Vol. 3 No. 3 (2022): International Journal of Quantitative Research and Modeling
Publisher : Research Collaboration Community (RCC)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijqrm.v3i3.329

Abstract

The expansion of Japanese parent companies worldwide has forced them to carry the organizational culture that the Japanese founders had held onto their overseas subsidiaries. The main purpose of study is examined organizational culture, employee job satisfaction, and employee performance of Japanese PMA companies in Indonesia on employee retention. Eight Japanese companies were used as the sample, where 33 Japanese employees and 222 Indonesian employees were respondents. Theory Z is used to discuss organizational culture. The questionnaire was made in Indonesian, English, and Japanese. The research model uses a tiered structure model, while to test the proposed hypothesis, the SEM Lisrel 8.8 analysis technique is used. The main finding is the organizational culture of Japanese companies in Indonesia strongly influences job satisfaction, employee performance, and employee retention. Applying Japanese corporate culture shows that Japanese and Indonesian employees understand the company's core values. Employee performance can be realized by employees being able to understand the cultural values of the organization.
Peran Budaya Organisasi: E-Leadership, Kinerja Karyawan, dan Manajemen Perubahan dalam Anggota Tim Hybrid Maria Ona Gracias; Rina Anindita
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 4 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i4.10665

Abstract

The purpose of this study is to analyze the Role of Organizational Culture in Electronic Leadership, Change Management, Employee Performance in hybrid teams with a minimum working period of 1-2 years as permanent employees in application development service companies. The population of this study was conducted to 215 respondents who work in IT department application development service companies. This research was conducted by distributing online questionnaires. The data processing method uses SEM PLS. In this study, it can be concluded that companies that have good Electronic Leaders can influence and strengthen the Organizational Culture and can also form a new Change Management, this can affect Employee Performance. When there is a tendency to change, electronic leaders must be able to overcome it by implementing an Organizational Culture related to the importance of being ready to accept change as the main key for hybrid team members in facing work-related challenges in a changing work environment. Electronics leaders must also be able to provide change management techniques by making pre-planning transitions to perfecting practical technologies in hybrid teams such as technology automation provided by the company for project trackers. Researchers found that electronic leadership influences change management and organizational culture but has no effect on employee performance. Then organizational culture has an influence on employee performance and change management.
Co-Authors Abadi, Ferryal Achmad Firdaus Adyamar Giftby Ellyolga Irwan Agus Munandar Agus Satriawan Agustina, Noni Ahmad Fauzi Ahmad Rifa'i Aida, Mus Alfia Purwandari, Dian Ali Fatah Alif Saputra Matellow Aloysia Pranata Anastina Tahjoo Andini, Emanuela Tasya Andreas Reza ANDRY, ANDRY Anindita, Fatia Anita Theresia Junianty Aprilita Rina Yanti Arief Suwandi Artib, Shadiqy Astuti, Sri Astia Widia Ayasofia, Fitri baharuddin dammar, baharuddin Br Ginting, Ginka Febriyanti Budi Budi Cahyadi Nugraha Calvien Pradiptha Giovannie Cholifihani, Muhammad Christina Sitepu Cinantya, Ixora Gupita Cristofer Ewaldo CSP Wekadigunawan Dany Jaya Wardana Deddy Supriadi Desy Prastyani Devianti, Lilis Devy Winata Dian Alfia Purwandari Dita Di Apriyanti Duta Liana Elisabeth Longge Elprida Sidabutar Emanuela Tasya Andini Endang Ruswanti Erliana, Ria Ernawati, Rini Ety Nurhayati Evan Pratama EVELYN EVELYN Evi Susanti Evi Susanti Ewaldo, Cristofer Farida Farida Fatia Maulida Febby Ferava Febriyanti Br Ginting, Ginka Firmasyah, Ezik Fitri Ayasofia Fitriah, Nopi Fitriana Rezki Fridslan, Ulam Ganjar Nugraha Gede Pronajaya Gracias, Maria Ona Gracita, Ivana Gunawan, Weka Gunawan, Yuke Yolan Hamdi , Edi Hardianti Hardianti, Hardianti Hasyim Hasyim HASYIM, HASYIM Helvyda Sari Hendy Tannady Hengky Siswanto Herda Febtri Ranti Hexanini, Clara Pelita Sri Hosizah Hosizah I Made Bayu Andika Idrus Jus’at Ika Baskara Indra Thalib Indradewa, Rhian Intan Silviana Mustikawati Irawati, Yeyen Irma Kartiani Isni, Sefta Nandiatama Fahrizal Izzati, Keysa Johanes Johanes, Johanes John Villinds Timbang Weigh Juliarti, Ni Putu Trisna Jurita Purnama Sari Karna Mustaqim Kartika Lilisantosa Kiki Kiki Kishen Kishen Korompis, Veinne Nathasia Kustiawan, Unggul Kusumapradja, Rokiah Laras Sitoayu Lestari, Desviana Ayu LIA AMALIA Liana Mailani Lie Liana . Ludyani, Andi Tendry Dwi M Derajat Amperajaya M. Reza Hilmy M. Reza Hilmy Manalu, Christy Helvita Mandalikha, Baiq Asry Afriza Marhisar Simatupang Marhisar Simatupang, Marhisar Maria Ona Gracias Marshella Synthia Martadinata Martadinata Meilisa Alvita Meilisa Alvita MF. Arrozi Adhikara Mitzi Mitzi Mohamad Reza Hilmy Mohammad Reza Hilmy Monalisa, Irine Muh. Natsir Nugroho Muhamad Chudri Wardana Muhammad Arif Rahman Muhammad Fachruddin Arrozi Muhammad Ishak Mukhamad Abduh Mulyo Wiharto Mus Aida Mus Aida Musaida, Musaida Mustikawati, Intan Silviana Mutia, Reza Mygel, Mygel Nabila Noor Izmi Nandya Putri Bachtiar Nastohar Nastohar Nazruddin Safaat H Neny Rif’ah Niko Garuda Adiyono Nofi Erni Noor Izmi, Nabila Novi Amanda Novianna, Yoan Nurwarwiyah Nuryadi Nuryadi Nusrat, Mavika Tarika Okta Rizky Amalia Parker, Jonathan Perdana, Dbora Putri Permana, Reno Andre Prabowo, Sony Prasetyo, Wisnu Budi Prastowo, Valentinus Hartadi Pratama, Rizky Ananda Pronajaya, Gede Purwandari, Dian Alfia Purwandini, Komala Putri Sari Sumarty Meliala Putriyah Arifin Quinn, Anahera Rachmat Efendi Rafiqah Saputri Abdullatif Rahma Kurniawan Rahman, Muhammad Arif Rapiah, Siti Nur RATNA INDRAWATI Regina Regina Resa Agustian Retno Andrianti Retno Lies Setyawati Rezki, Fitriana Ria Erliana Ria Prima Burhan Rian Adi Pamungkas Rian Adi Pamungkas Rian Adi Pamungkas Rischa Zahra Bellanisa Risky Duta Ramadhan Rojuaniah Rojuaniah Sandra Dewi sandra dewi Saputra, Beben Sarah Ainar Rahman Satya Winarah Senjaya, Veny Septianingsih, Agusdini B Setiyati, Ritta Sidauruk, Tio Minar Siregar, Juliana Sitepu, Sumawati Siti Nurlaela Sitompul, Sari D Situmorang, Indah Mestika Sudiono, David Sumartono Sumawati Sitepu Supriyantoro Supriyantoro Supriyantoro Syuman Takdir Tahjoo, Anastina Tantri Yanuar Rahmat Syah Tati susilawati Taufiqur Rachman Taufiqur Rahman, Taufiqur Tjipto Rini Tofan Tofan Uli, Syahdani Unggul Kustiawan Unggul Kustiawan Valentina Wibowo Fransisca Valorie Yang Cen, Ronald Verly Vernadeth Vernadeth, Verly W. Dian Purwanti Wahidi, Kemala Rita Wahyuni Dian Wahyuni Dian Purwati Wekadigunawan, C.S.P Widjajakusuma, Kresna Wijaya, Henhen Winanti Siwi Respati Winanti Siwi Respati Winarah, Satya Yessy Triana Dewi Yoanita Yuniati Yohanes Ariyanto Seno Yosvara, Nadya Yuke Yolan Gunawan Yulistiyono, Agus Yusran, Resadana Zainol, Zuraidah