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All Journal NOTARIUS PAUD Teratai JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK International Journal of Artificial Intelligence Research Jurnal Sinergitas PkM & CSR Altasia : Jurnal Pariwisata Indonesia Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Akuntoteknologi : Jurnal Ilmiah Akuntansi dan Teknologi Jurnal Ilmiah Profesi Pendidikan Jurnal Ilmiah Manajemen Kesatuan Jurnal Pengabdian UNDIKMA Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Nusantara Hasana Journal Jurnal Akuntansi Bisnis Pelita Bangsa Komitmen : Jurnal Ilmiah Manajemen International Journal of Management Science and Information Technology (IJMSIT) Prosiding Konferensi Nasional PKM-CSR Journal of Economy, Accounting and Management Science (JEAMS) Jurnal Manajemen Bisnis Transportasi dan Logistik Jurnal Ilmu Multidisplin Prosiding Seminar Nasional Official Statistics Media Bina Ilmiah Sewagati Indonesian Journal of Sustainability Accounting and Management JURNAL ABDIMAS TRANSPORTASI & LOGISTIK Jurnal Siber Multi Disiplin EMPIRISMA: JURNAL PEMIKIRAN DAN KEBUDAYAAN ISLAM Jurnal Akuntansi Hukum dan Edukasi Komdimas Jurnal Pengabdian Masyarakat dan Penelitian Terapan Atestasi : Jurnal Ilmiah Akuntansi SIMPUL: Jurnal Ilmu Politik dan Hukum Logistica : Journal of Logistic and Transportation
Aisyah Rahmawati
Institut Transportasi Dan Logistik Trisakti
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Nursing Public Health Social Sciences Transportation Other

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The Role of Job Satisfaction in Mediating the Influence of Training, Work Environment, and Work Culture on the Performance of Domestic Cargo Companies Primadi Candra Susanto; Aswanti Setyawati; Aisyah Rahmawati; Reza Fauzi Jaya Sakti; Esti Liana; Euis Saribanon; Irwan Chairuddin
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6785

Abstract

This study explores the mediating role of job satisfaction in the relationship between training, work environment, and organizational culture on the performance of domestic cargo companies. The cargo logistics sector is increasingly challenged by rising competition, rapid technological changes, and shifting service demands. This research employs a qualitative approach using a systematic literature review. Secondary data were collected from reputable international journals indexed in databases such as Scopus, Springer, Elsevier, Emerald, and Web of Science. The data were analyzed using content analysis to examine the conceptual relationships among the key variables. The findings reveal that training, work environment, and organizational culture significantly affect company performance, both directly and indirectly through job satisfaction as a mediating variable. From a managerial perspective, the study highlights the need for cargo companies to implement continuous training programs, create supportive work environments, and foster positive organizational cultures to enhance employee satisfaction and achieve sustainable performance outcomes.
Determinant Job Satisfication and Performance Employee: Analysis Competence, Training, Job Experince Muhammad Thamrin AR; Euis Saribanon; Aisyah Rahmawati; Yuwono D Sucipto; Primadi Candra Susanto
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.2.641

Abstract

The purpose of this study is to review the existing results of the variables and see the results from the perspective of the author. To do this, the study will use a literature review of 30 international articles and provide an overview of the results and perspectives of the authors. The results of the study show that some variables have an influence on exposure, but not all variables are present in every paper or research result. This can be used as a reference for the variables in this paper.
The Influence of Umrah Brand Equity Toward Customers Value, Trust, and Commitment Aisyah Rahmawati; Asep Mulyana; Lut Mafrudoh; Ratna Suminar
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 2 (2026): JIMKES Edisi March 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i2.5053

Abstract

This study examines the influence of Umrah brand equity on customer value, trust, and commitment toward Umrah travel agencies in DKI Jakarta. Using a quantitative approach, data were collected through an online survey of 370 pilgrims who had performed Umrah before the COVID-19 pandemic. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM–PLS). The results show that brand equity has a positive and significant effect on customer value, trust, and commitment. Customer value and trust also positively affect pilgrims’ commitment, with customer value mediating the relationship between brand equity and commitment, while trust does not. These findings indicate that perceived value plays a stronger role than trust in enhancing pilgrims’ loyalty and long-term engagement with Umrah service providers. Theoretically, this research contributes to the understanding of brand equity within faith-based service contexts, which remain underexplored in marketing studies. Practically, Umrah travel organizers should strengthen their brand equity by improving service quality, maintaining transparency, and building a credible and consistent brand image to enhance customer value, trust, and loyalty.
Optimalisasi Kepuasan Penumpang Melalui Teknologi Layanan dan Peningkatan on Time Performance pada Scoot Airlines di Bandara Soekarno-Hatta Aisyah Rahmawati; Raih Zachri; Mohamad Zaini
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6303

Abstract

Kualitas pelayanan dan ketepatan waktu penerbangan (on time performance) merupakan dua aspek fundamental dalam industri transportasi udara yang memengaruhi tingkat kepuasan penumpang. Scoot Airlines sebagai salah satu maskapai internasional yang beroperasi di Bandar Udara Soekarno-Hatta menghadapi tuntutan kompetitif untuk mempertahankan kinerja operasional yang konsisten. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan dan on time performance terhadap kepuasan penumpang. Dengan menggunakan pendekatan kuantitatif deskriptif dan metode analisis regresi linear berganda, data dikumpulkan melalui observasi dan penyebaran kuesioner kepada 100 responden dari total populasi 23.565 penumpang, dengan skala Likert lima poin. Hasil penelitian menunjukkan bahwa kualitas pelayanan berpengaruh signifikan terhadap kepuasan penumpang. Selanjutnya, on time performance juga terbukti berpengaruh signifikan terhadap kepuasan penumpang.  Uji simultan memperlihatkan bahwa kedua variabel bersama-sama berpengaruh signifikan terhadap kepuasan penumpang. Temuan ini menegaskan bahwa keberhasilan maskapai dalam memberikan pelayanan yang prima dan menjaga ketepatan waktu operasional mampu meningkatkan persepsi positif serta kepuasan penumpang. Secara teoretis, penelitian ini berkontribusi pada literatur manajemen operasional dan pemasaran jasa transportasi udara, sedangkan secara praktis, hasil penelitian memberikan rekomendasi bagi manajemen Scoot Airlines untuk menitikberatkan pada perbaikan kualitas pelayanan dan konsistensi on time performance sebagai strategi peningkatan daya saing.
Integrasi Tema Cerdas, Aman, dan Berkelanjutan dalam Webinar Rantai Pasok: Kajian atas Partisipasi dan Umpan Balik Peserta di Indonesia Yogi Ashari; Sandriana Marina; Agus Setiawan; Aisyah Rahmawati; Nashrullah Nashrullah; Alya Syafira
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Juli - September 2026)
Publisher : Greenation Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v4i3.2318

Abstract

Kegiatan Pengabdian kepada Masyarakat ini bertujuan meningkatkan literasi tentang rantai pasok yang cerdas, aman, dan berkelanjutan di kalangan akademisi dan praktisi Indonesia. Materi disampaikan dalam lima modul selama sesi 90 menit, mencakup masalah aktual di rantai pasokan, pemanfaatan teknologi, manajemen risiko keamanan siber, serta peran dan cara mencapai keberlanjutan. Tidak ada tes pra maupun paska kegiatan; penilaian didasarkan pada daftar hadir dan umpan balik peserta. Total peserta mencapai 142 orang, berasal dari Jawa, Sumatera, Kalimantan, dan Sulawesi. Sekitar 38,7% mencantumkan gelar akademik atau profesional. Dari 134 komentar yang masuk, 79,1% positif, sebagian besar menyoroti kejelasan dan kegunaan sesi. Sebaran peserta dari berbagai pulau menunjukkan minat yang cukup tinggi terhadap topik keberlanjutan rantai pasok di Indonesia. Dua hal layak dicatat. Meski topik-topik dalam sesi ini biasanya diajarkan terpisah dalam kurikulum akademik Indonesia, acara ini justru menarik peserta lintas latar belakang, akademisi maupun praktisi, dalam satu forum. Kolaborasi universitas dan penerbit sebagai penyelenggara juga memperlihatkan cara menjangkau audiens dengan biaya rendah tanpa mengorbankan efektivitas. Temuan ini menegaskan bahwa kolaborasi lintas sektor dapat menjadi model penyebaran pengetahuan yang terjangkau bagi institusi pendidikan dengan sumber daya terbatas.
Co-Authors Abbas, Dirvi Surya Abdilla, Nabil Abdul Ghafar Abdul Ghafar Abdul Ghafar Achmad Fauzi Aditya Wardhana Afsah, Siti Agus Sarono Agus Setiawan Agusinta, Lira Alya Syafira Amrulloh Ibnu Kholdun Andri Warman Andri Warman, Andri Andyan Pradipta Utama Aqsal Fahriz Ansari Arif Wibisono Ariyani, Dewi Asep Mulyana Aswanti Setyawati Az-Zahra, Farah Helga Azhara, Aila Chaerudin, Irwan Chintya Devi Darmawan Apriyadi Deslida Saidah Dewi Lestari Didik Subiyanto Dwi Rahmadani, Putri Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Elschilera Caesar Thoranya ELVI MAILANI Erma Suryani Euis Saribanon, Euis EVA BETTY SIMANJUNTAK Farida, Idza Fatimatuzzahro, Siti Fauziah, Afifah Fitriani Lubis Gani, Intan Maesti Gulo, Fransiskus Temaziduhu Gultom, Simon Hadi, Hilman Abdul Halimah, Lina Siti Hidayat, Raden Didiet Rachmat Huda, Annisa Nurul Hudaya, Nur Hutapea, Riana Rosinta Ihsan, Nur Hadi Ika Utami Yulihapsari Irwan Chairuddin Jarman Arroisi Jayasakti, Reza Fauzi Juliater Simamarta Kharisma, Citra Liana, Esti Lis Lesmini Lusianti Lut Mafrudoh M. Yogi Riyantama Isjoni Mahendrawathi ER Marliah Maryati Maryati Maya Alemina Ketaren Mayang Manguri Rahayu Mintje, Quirina Ariantji Patrisia Mohamad Zaini Mohamad Zaini Muhammad Iqbal Firdaus Muhammad Iqbal FIrdaus, Muhammad Muhammad Nugraha Muhammad Nur Cahyo Hidayat Nasrullah Muhammad Thamrin Nadilla Elsa Deviyani Nadzifa, Nazra Haura Nashrullah Nashrullah Novi Alvionita Nugraha, Aanzar Mizana Nurdiansyah Nurdiansyah Nurfatikha, Rih Prajna Nurfitriani, Chantika Nurkasanah, Ika Nusaibah, Ai Nova Octaviani, Reni Dian Olfebri Pasaribu, Nisa Angelia Primadi Candra Susanto Pujianto, Agung Putri , Triwani Ayunda Putri, Cyntia R Nurhayati Nuri Raden Didiet Rachmat Hidayat Raden Didiet Rachmat Hidayat Rahmadi, Fachri Devio Raih Zachri Raih Zachri Ramadina, Raysa Farah Mumtaz Ratna Suminar Reza Fauzi Jaya Sakti Reza Fauzi Jayasakti Rezkyanta, Haqiqul Rima Wahyudyanti Rizki, Deden M Rudi Setiawan Salsabila, Nurul Salsabila, Putri Sandriana Marina Sandriana Marina Sembiring, Rinawati Setiadi, Yaya Silmi, Nadaa Afifah Simarmata, Jean Sabastian Simarmata, Jeremy Ephraim Sirojul, Aceng M Siti Zaenab Situmorang, Domasi Gresia Sungkawa, Asep Syahfa Putri Casavianca SYAHRIAL SYAHRIAL Syahrofi, Mhd Tri Syerehan Maghriba Shalawatika Taufiqurrahman Taufiqurrahman Teuku Alwi Isyan Theresia, Tabita Tri Ratna Purnamarini Ulum, Muhammad Saepul Undang Juju Unita, Imelda Free Vica N Harahap Vica Nurhayani Harahap Wijaya, Yoslin Wynd Rizaldy Yogi Ashari Yulia Mujiaty Yuliantini Yuliantini Yulina, Refi Yupita Eka Yuandinata Yuwono D Sucipto Zuhri Efendi