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Zai, Immanuel
Universitas International Batam
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Journal : Jurnal Abdimas Multidisiplin

 1 
Optimalisasi Koordinasi Shipper dan Third-Party Logistics (3PL) pada Ekspor Manufaktur Batam Tasya, Tasya Cecilia; Zai, Immanuel
Jurnal Abdimas Multidisiplin Vol 4 No 1 (2025): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jamu.v4i1.5959

Abstract

Purpose: This study aims to optimize coordination between the shipper and third-party logistics (3PL) providers to improve the effectiveness and accuracy of export processes at PT Venturindo Jaya Batam. Export delays and unstructured coordination create inefficiencies, highlighting research gap workflow optimization. Research Methodology: The study was conducted at PT Venturindo Jaya Batam using a qualitative approach. Data were collected through direct observation, interviews with operational and logistics staff, and analysis of non-sensitive operational documents. Data were collected from 6 operational staff and 3 logistics personnel during September–December 2025. The methods applied include process mapping, workflow analysis, and evaluation of coordination practices. Supporting tools such as flowcharts, standard operating procedures (SOP), and checklist templates were designed to support the implementation process. Results: The results indicate that the implementation of a structured export workflow, coordination SOP, and inspection checklist improved clarity in task responsibilities, reduced data inconsistencies, and minimized communication errors between the shipper and 3PL. The export preparation and handover processes became more systematic and controlled. Conclusions: Optimizing coordination through standardized procedures and documentation enhances export efficiency and reduces operational risks. Limitations: This study is limited to one company and uses qualitative data without quantitative performance measurement. Contribution: This study contributes practical insights for manufacturing firms, logistics management practices, and supply chain coordination improvement.
Co-Authors Agustisan, Willien Alcung Tasya Alexander Janio Wijaya Alfred Joven Alifia Lisda Zetty Aqmi Alvina, June Amanda, Nasyah Andi Yanto Andre Steven Andreas Yoshiro Ogawa Andrew Andrew, Andrew Andrian Andrian Andrian Andrian Andrian Andrian Andrian, William, Hardi Suandri, Delvian Yosuky, Vincent Linardo Andrianus, Lian Andryanto Angel Angel Angel Angel Angela Angelica Vivian Christy Angelina Angelina Angelina Angelina Angelina Goh Angelina Valensia Angeline Anisa Yessika Nababan Aprillia, Novi Arafah, Nadiya Nur Arini Alfa Mawatdah Asri, Dhita Hafizha Astuti, Dessy Aulia Qadri , Rizni Aulia Qadri, Rizni Ayu Fauzia Rahmah Bastanta Sebayang Buntu, Nasar Cahyati, Sri Cici Afrida Cecilia, Cecilia Cecilia, Tasya Cerina Cerina Cerina Chanda Vedalla Putra Chandra Wijaya, Roger Charles Tan Charles Tan Charlie Charlie, Charlie Charlie Wijaya Charmaine Charmaine CINDY CINDY Cindy Cindy Cindy Cindy Cindy Fransiska Cindy Valentina Clorina, Jesslyn Conny, Conny Cristina Tan Cuandra, Fendy Cut Tiffany Ferina Debora Oktaviani Defen Depari, Irene Juwita Deslyn Melodya Desmond Lim Dessy Astuti Devin, Devin Dewi Febriyanti Dewi Ratnasari Dewi Ratnasari Diana Vimalakirti Chow Dyfan Dyfan Dyfan, Dyfan Eddy Oktarianto Edward Cornelyanto Ekklesia Ela Rahmawati Elinda Nurul Hasana Elsy Christiani Elviana Eric Eric Eric Marthino Erick, Erick Eriva Riesquita Erni Astuti Erni Astuti Erni Astuti Fanggi Syahputra Febriyanti Febriyanti feby Felicia Clarissa Felicia Koo Fellia Rivanti Fendy Cuandra Ferina, Cut Tiffany Figo Winnerko Fikra Terisha Azzikra Fiona Fiona Fiona Fiona Fiona Fionna Angeline Fitri Natalia Florensia Sutjiali Flowerensia, Dionna Frentyo, Frentyo Giorgyna Giorgyna Giorgyna, Giorgyna Goh, Joan Haris Haris, Haris Harris Kristanto Hasana, Elinda Nurul Hendri Hendri Hendri Hendri Herman Herman Irene Juwita Depari Irene Vangoh Irvin Irvin Ivander Lukito Jacelyin Jacelyin Jacelyin, Jacelyin Jacelyn Jacelyn Christina Yeo Jackson Lee Jacky Gunadi Jacky Jacky Jasmine, Florentina Jason Jason Jeffry Jeffry Jennifer Jennifer Jenny Lim Jenny, Yang Jerry, Jerry Jesslyn Clorina Jessyka Jessyka Jessyka Jessyka Jessyka, Jessyka Jimmy Lim Joan Goh Jocelyn Theophilia Jody Rivano Joenes Anderson Joey Johanes Prawira Johanes Prawira Jovianto Jovianto Julianto, Tri Junaidi Junaidi June Alvina Juniarty, Shely Kamilatunnaimah, Mutiara Karen Fu Karen Karen Kartono, Rico Katherine Kho Kelly Kelly Kelly Kelly Kelly Keltine Richelle Chan Kelvin Kelvin Kelvin Kelvin Yovanka Kendy Setiawan Hartono Kenny Kenny Kevin Louis Khesi Khesi Khesi, Khesi Laulita, Nasar Buntu Laurentcia Longli Lian Andrianus Lie, Tommy LINDAWATI Louis, Kevin Lysion, Olivia Maharani, Delby Manurung, Windy Octaviana Marthin, Ricko Maryati Maryati Maryati Maryati Mashita Ayuni Mawatdah, Arini Alfa Meliana Meliana Melissa Melissa Melvin Tioris Melvin, Melvin Michael Michael Michelle Angel Lim Michelle Go Michelle Michelle Michelle Michelle Michelle, Michelle Mualifah Nurhidayati Mutiara Kamilatunnaimah Nadiya Nur Arafah Nasar Buntu Tan Widiana Nathania Jocelyn Ng Thian Way Ng Thian Way Nicholas Fernandes Nina Pramita Nonius Alvares Novita Olivia Lysion Ong, Jovi Permata, Nadiva Surya Pramita, Nina Princessa tan Widiana Priscillia Paramitha Tanujaya Prissilia Angelika Putry Surya Qadri, Rizni Aulia Raymond Raymond Renata Indra Adiningtyas Renndy Ferdianto Ria Hartoko Ricardo Ricardo Ricardo, Ricardo Ricky Ricky Ricky Ricky Rico Kartono Rico Lim Gestu Riki Pauji Rina Rina Rio Fernando, Rio Rizni Aulia Qadri Rizni Aulia Qadri Rizni Aulia Qadri Rovina Rovina Salsabilla Febriatul husna Saputra, Eric Gilbert Saputra, Osgood Feriady Darma Sebastian Sebastian Selina. Ng Selina. Ng Selina. Ng, Selina. Ng Septriana Septriana Septriana, Septriana Shelly Elida Shely Juniarty Shereen Shereen Sheril Fitri Riana Sherlin Sherlyca Styvani Shevia Shevia Shevia, Shevia Shirley Feblicia Stefanie Rumapea Stefhani Susanto STELLA STELLA Stephanie Stephanie Stephanie Stephanie Steven Steven Steven, Andre Susanti, Oktris Suyanti Suyanti Sweet Chen Sweet Chen Syahara, Elvina Tan Alvin Henk Saputra Tan, Cristina Tanujaya, Priscillia Paramitha Tasya, Alcung Tasya, Tasya Cecilia Thai, Kristina Thomas Eddison Tohmeng Tomi Vincent Tommy Lie Tri Julianto Tyana, Tyana Valentina, Cindy Valentini, Cynthia Vanders, William Vangoh, Irene Vernando, Lovis Vina Kristini Viona Viona Viona viona, Viona Vira Melinda Vitty Novita Viviani Viviani Vonnylia Weni Vivianti Wiliyan, Hendy William William William William Windy Octaviana Manurung Windy Wihue Tarekar Winson Ng Winson, Winson Wirawan Wirawan Yodiputra, Jason Yogi Rizky Yolanda Yolanda Yulfiswandi, Yulfiswandi Yulianti Yulianti Zulfiniar Nur Karimah