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A Pragmatic Study of (Im)Politeness Strategies and Institutional Power in Indonesian Hotel Telephone Conversations Purnomo, Budi
J-LELC: Journal of Language Education, Linguistics, and Culture Vol. 5 No. 3 (2025): J-LELC: Journal of Language Education, Linguistics, and Culture
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/j-lelc.2025.25407

Abstract

This study examines how (im)politeness strategies and institutional power are dynamically negotiated in Indonesian hotel telephone conversations an interactional domain that remains underexplored in pragmatic and hospitality communication research. Drawing on Brown and Levinson’s politeness theory and Culpeper’s impoliteness framework, the analysis investigates not only the types of strategies used but also how front-desk operators reaffirm institutional authority, manage guest dissatisfaction, and perform pragmatic repairs when interactions risk escalating. Data were collected from naturally occurring telephone conversations in several hotels in Surakarta, Indonesia, and analyzed using a qualitative pragmatic approach. The findings show that (im)politeness is an ongoing negotiation shaped by hierarchical service roles, shifting communicative goals, and institutional expectations. Operators predominantly employ positive and negative politeness to maintain professionalism, yet they occasionally shift to off-record strategies, withholding, or mitigated impoliteness to indirectly enforce hotel regulations or handle guest resistance. These moves are typically followed by face-restoring acts to re-establish interactional harmony and protect both individual and institutional face. The study demonstrates that (im)politeness in hotel discourse functions simultaneously as relational management and institutional power performance. Pedagogically, the findings offer insights for developing ESP materials that enhance pragmatic competence in hospitality service communication.
Rewangan sebagai Wujud Solidaritas Sosial Masyarakat Jawa di Kota Jambi Faradina, Anggia; Purnomo, Budi
Jurnal Pendidikan Tambusai Vol. 9 No. 3 (2025): Desember
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

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Abstract

Tradisi rewangan merupakan salah satu bentuk kearifan lokal masyarakat Jawa yang tetap dilestarikan oleh komunitas perantauan di Kota Jambi. Rewangan tidak hanya berfungsi sebagai mekanisme gotong royong dalam penyelenggaraan hajatan, tetapi juga menjadi sarana penguatan solidaritas sosial, identitas budaya, dan integrasi komunitas. Penelitian ini membahas makna, bentuk pelaksanaan, serta nilai-nilai sosial yang muncul dari praktik rewangan di kalangan masyarakat Jawa di Kota Jambi. Hasil analisis menunjukkan bahwa rewangan berperan penting dalam membangun rasa kebersamaan, meringankan beban ekonomi tuan rumah, memperkuat sistem timbal balik, serta menjaga harmoni sosial antarwarga. Meskipun menghadapi tantangan modernisasi dan perubahan struktur sosial, tradisi rewangan tetap bertahan melalui proses adaptasi dan pewarisan nilai lintas generasi. Dengan demikian, rewangan tidak hanya menjadi tradisi budaya, tetapi juga modal sosial yang memperkokoh ikatan komunitas Jawa di perantauan.
TANGGUNGJAWAB PIDANA TENAGA MEDIS ATAU TENAGA KESEHATAN MENURUT PASAL 440 UNDANG-UNDANG NOMOR 17 TAHUN 2023 TENTANG KESEHATAN Pabidang, Siswanto; Prasetyo, Teguh; Jaeni, Ahmad; Purnomo, Budi
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 6 No. 3 (2025)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jcm.v6i3.3419

Abstract

Tujuan penelitian ini adalah 1) untuk meneliti peraturan hukum, tenaga medis atau tenaga kesehatan yang melakukan kelalaian menurut hukum pidana di Indonesia; (2) Mempelajari pertanggungjawaban pidana tenaga medis atau tenaga kesehatan sesuai pasal 440 Undang-Undang Nomor 17 Tahun 2023 tentang Kesehatan. Jenis penelitian yang digunakan dalam proposal tesis ini adalah yuridis normatif (penelitian hukum), yaitu penelitian yang difokuskan untuk mengkaji penerapan kaidah atau norma dalam hukum positif. Penelitian ini menggunakan pendekatan perundang-undangan dan pendekatan konseptual. Metode menganalisis bahan hukum adalah metode deduktif. Berdasarkan hasil pembahasan, berikut ini dapat disimpulkan. 1) Hubungan hukum antara pasien dengan rumah sakit dan tenaga kesehatan berdasarkan perspektif hukum dijelaskan dalam Undang-Undang Nomor 44 Tahun 2009 tentang Rumah Sakit yang menjelaskan hubungan antara tenaga kesehatan (dokter, perawat, bidan) dengan rumah sakit, dalam Pasal 46 yang menyatakan: ""Rumah sakit bertanggung jawab secara hukum atas semua kerugian yang timbul akibat kelalaian yang dilakukan oleh tenaga kesehatan di rumah sakit." 2) Peraturan mengenai Kelalaian Tenaga Kesehatan dalam Peraturan Perundang-undangan dijelaskan pengaturan malpraktik kedokteran dalam Pasal 440 UUK yang mengatur sanksi pidana atas kelalaian (layigensi) tenaga medis dan kesehatan tidak sesuai dengan paradigma UU Kesehatan. 3) Tanggung Jawab Rumah Sakit dan Tenaga Kesehatan Berdasarkan Peraturan Perundang-undangan, pertanggungjawaban pidana tenaga kesehatan berdasarkan Undang-Undang Nomor 17 Tahun 2023 tentang Kesehatan diatur dalam Pasal 447 ayat (1), ayat (2), ayat (3), ayat (4) Undang-Undang Nomor 17 Tahun 2023 tentang Kesehatan.
Trauma and the Hero’s Mind: A Freudian Ego Analysis of Bruce Wayne in The Batman Syarif, Ahmad; Purnomo, Budi
International Journal of English Linguistics, Literature, and Education (IJELLE) Vol. 7 No. 2 (2025): December
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/ijelle.v7i2.7007

Abstract

This study examines Bruce Wayne’s psychological dynamics in The Batman (2022) using Sigmund Freud’s psychoanalytic theory, with a focus on the ego’s role in mediating trauma and moral conflict. This study analyzes how Wayne’s unresolved childhood trauma and dual identity as a vigilante reflect the interplay between the id, ego, and superego. Employing a qualitative descriptive method, this study analyzes purposively selected scenes and dialogues from The Batman using close textual analysis. Audience reception data further support the interpretation of Wayne’s character as a psychologically complex figure. The findings reveal that Wayne’s ego adapts to internal and external pressures through ethical compromises, illustrating Freud’s theory of ego functioning. This study contributes to contemporary literary and film criticism by offering a psychoanalytic perspective on trauma and identity in modern superhero narratives.
Local Wisdom and Javanese Politeness in Service Encounters around Central Java Universities Purnomo, Budi
Studies in Language, Education, and Culture (SeLEC) Vol. 1 No. 2 (2025): Studies in Language, Education, and Culture (SeLEC)
Publisher : Media Publikasi Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56303/selec.v1i2.947

Abstract

This study explores how Javanese politeness values, or unggah-ungguh, shape communication between waiters and guests in student cafés around leading universities in Semarang, Salatiga, and Surakarta, Central Java. Despite the increasing recognition of intercultural communication in hospitality studies, little attention has been paid to the role of local politeness systems in shaping service interactions. The study aimed to identify how Javanese politeness values are expressed and negotiated in daily hospitality encounters and how these practices influence customer satisfaction. Participants consisted of twenty-four café waiters and six managers, recruited through purposive sampling based on their fluency in Javanese and direct involvement in customer service. Data were collected through participatory observations, semi-structured interviews, and informal group discussions, and analyzed using a thematic qualitative approach. The analysis focused on six key values of Javanese etiquette: sumanak (friendliness), sabar lan sareh (patience and calmness), tepa slira (empathy), andhap asor (humility), empan papan (situational appropriateness), and nuju prana (pleasing others). The findings reveal that consistent application of these values fosters harmonious interaction, strengthens relational bonds, and creates a culturally distinctive atmosphere in the cafés. The study concludes that Javanese politeness functions as a communicative strategy that integrates professionalism with local wisdom, offering insights for culturally grounded hospitality training and intercultural communication research.
Reading the Campus Through Translation: A Critical Study of Indonesian–English Public Signs in Higher Education Widarwati, Nunun Tri; Gama, Betty; Purnomo, Budi; Arianti, Arin; Giyatmi, Giyatmi
Langkawi: Journal of The Association for Arabic and English Vol. 11 No. 2 (2025)
Publisher : Institut Agama Islam Negeri (IAIN) Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31332/lkw.v11i2.12712

Abstract

The strategic establishment of an internationalized status has led many Indonesian universities to implement bilingual policies on campus public signage. However, a significant research gap exists regarding a systematic analysis of the translation quality in this domain, despite its crucial role in projecting the institution's global image. This study aims to investigate the phenomenon of Indonesian-English translation in the public signage at a state university in Surakarta. Employing qualitative research grounded in critical content analysis, data were collected through photographic documentation of 32 public signs. The analysis was framed within the theoretical lens of translation techniques and methods to assess the correspondence between source and target texts. The findings reveal the use of four translation methods: word-for-word, literal, adaptation, and free translation, with the literal method being the most predominant. In terms of translation techniques, adaptation was the most frequently employed, alongside linguistic compression, literal translation, and established equivalence. This indicates a concurrent tendency to retain source-language structures while modifying cultural elements, occasionally leading to inconsistency. The implication is that the university must employ a more considered approach, potentially involving linguistic experts, to ensure the signage achieves clarity, accuracy, and cultural appropriateness for an international audience
Speech Acts and Politeness in Political Campaigns: An Applied Linguistics Study Purnomo, Budi
International Journal of English and Applied Linguistics (IJEAL) Vol. 5 No. 3 (2025): Volume 5 Nomor 3 Desember 2025
Publisher : ITScience (Information Technology and Science)

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Abstract

This study examined the use of speech acts and politeness strategies in political campaign billboards from an applied linguistics perspective. It aimed to reveal how linguistic choices in political messages reflected persuasive and culturally appropriate communication during the 2025–2030 gubernatorial election in Central Java, Indonesia. A total of 200 billboard texts representing two candidate pairs were collected and analyzed using a qualitative descriptive approach. The analysis applied speech act theory to identify locutionary, illocutionary, and perlocutionary acts, as well as politeness maxims to explore social values embedded in the language use. The findings showed that directive and expressive acts were dominant, functioning to attract public sympathy and reinforce candidate credibility. Positive politeness strategies were frequently employed to maintain social harmony and align with Javanese cultural norms of respect and humility. The study contributes to applied linguistics by demonstrating how pragmatic competence operates in real-life persuasive discourse and offers pedagogical insights for teaching pragmatic awareness in political and professional communication contexts.  
Filosofis dan Eksistensi Tradisi Kembar Mayang dalam Pernikahan Adat Semaran Pauh Sarolangun Adawia, Robiatul; Purnomo, Budi; Siregar, Isrina
Jurnal Pendidikan Tambusai Vol. 10 No. 1 (2026)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v10i1.36821

Abstract

Kembar Mayang merupakan salah satu tradisi penting dalam adat pernikahan Jawa yang masih dipertahankan di Desa Semaran Pauh Sarolangun. Tradisi ini memiliki fungsi simbolik dan spiritual sebagai doa, perlindungan, serta simbol penyatuan bagi pasangan pengantin. Namun, praktik Kembar Mayang sempat mengalami penurunan pada tahun 2009–2016 karena minimnya pemahaman generasi muda serta kurangnya pelestarian budaya. Sejak 2017, tradisi ini kembali dihidupkan sehingga diperlukan penelitian untuk memahami kembali sejarah, prosesi, dan makna filosofisnya. Penelitian ini bertujuan untuk mengetahui: (1) sejarah Kembar Mayang dalam adat pernikahan masyarakat Semaran Pauh Sarolangun; (2) tata laksana prosesi Kembar Mayang; dan (3) nilai serta makna simbolik yang terkandung di dalamnya. Metode penelitian yang digunakan adalah metode sejarah dengan pendekatan sejarah lisan, melalui tahapan heuristik, kritik sumber, interpretasi, dan historiografi. Data diperoleh melalui wawancara dengan dukun manten, pemangku adat, tokoh masyarakat, dan kepala desa, serta melalui studi pustaka dan dokumentasi. Hasil penelitian menunjukkan bahwa Kembar Mayang telah diwariskan sejak masa kerajaan kuno dan tetap bertahan sebagai simbol kesucian, keseimbangan, dan perlindungan bagi kedua mempelai. Prosesi Kembar Mayang dilaksanakan melalui rangkaian pembuatan dan pemasangan yang sarat makna, menggunakan bahan seperti janur, daun beringin, andong, dan bunga mayang. Tradisi ini juga mengandung nilai sosial berupa gotong royong, kebersamaan, dan pelestarian budaya antar generasi. Dengan demikian, Kembar Mayang tidak hanya berfungsi sebagai estetika upacara pernikahan, tetapi juga sebagai simbol identitas dan kearifan lokal masyarakat Semaran Pauh Sarolangun.
MULTIMODAL STORYTELLING OF CENTRAL JAVANESE FOLKTALES FOR ENGLISH LEARNING IN PRIMARY SCHOOLS Purnomo, Budi
ENGLISH Vol 20 No 1 (2026)
Publisher : Fakultas Keguruan Ilmu Pendidikan Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/english.v20i1.22890

Abstract

Integrating local culture into language learning creates meaningful and enjoyable experiences for young learners. This study investigates how Central Javanese folktales—such as Timun Mas, Roro Jonggrang, Bawang Merah & Bawang Putih, and Keong Emas—can support English reading and listening skills in primary schools while embedding moral values such as honesty, perseverance, and kindness. The research employed a classroom-based mixed-method design involving 60 fourth-grade students from two primary schools in Surakarta. The instructional intervention was implemented over eight weeks using multimodal storytelling materials that combined illustrated storybooks, audio narration, and interactive classroom activities. Data were collected through classroom observations, student performance assessments, and teacher interviews. Descriptive statistics were used to analyse students’ reading and listening performance, while thematic analysis was applied to interpret observational and interview data. Findings indicate that multimodal folktale-based instruction improves vocabulary acquisition, reading comprehension, and listening accuracy, while also encouraging active speaking through retelling, dramatization, and story discussion. Students additionally demonstrated higher motivation and enjoyment, connecting English learning with culturally familiar narratives and moral reflection. These results highlight the potential of culturally grounded multimodal storytelling as an engaging pedagogical approach for primary English education that integrates linguistic development, moral education, and student-centred learning.
MULTIMODAL STORYTELLING OF CENTRAL JAVANESE FOLKTALES FOR ENGLISH LEARNING IN PRIMARY SCHOOLS Purnomo, Budi
ENGLISH Vol 20 No 1 (2026)
Publisher : Fakultas Keguruan Ilmu Pendidikan Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/english.v20i1.22890

Abstract

Integrating local culture into language learning creates meaningful and enjoyable experiences for young learners. This study investigates how Central Javanese folktales—such as Timun Mas, Roro Jonggrang, Bawang Merah & Bawang Putih, and Keong Emas—can support English reading and listening skills in primary schools while embedding moral values such as honesty, perseverance, and kindness. The research employed a classroom-based mixed-method design involving 60 fourth-grade students from two primary schools in Surakarta. The instructional intervention was implemented over eight weeks using multimodal storytelling materials that combined illustrated storybooks, audio narration, and interactive classroom activities. Data were collected through classroom observations, student performance assessments, and teacher interviews. Descriptive statistics were used to analyse students’ reading and listening performance, while thematic analysis was applied to interpret observational and interview data. Findings indicate that multimodal folktale-based instruction improves vocabulary acquisition, reading comprehension, and listening accuracy, while also encouraging active speaking through retelling, dramatization, and story discussion. Students additionally demonstrated higher motivation and enjoyment, connecting English learning with culturally familiar narratives and moral reflection. These results highlight the potential of culturally grounded multimodal storytelling as an engaging pedagogical approach for primary English education that integrates linguistic development, moral education, and student-centred learning.
Co-Authors Adawia, Robiatul Adi Saputra, Muhammad Adiningrat, Feru Ahmad Jaeni Ahmad Syarif Amani, Akbar Riskal Amir Syarifuddin Andre Mustofa Meihan Anny Wahyuni Arin Arianti Azizah, Ifah Badriul Hegar Bayu Hendro Wicaksono Betty Gama Chandra, Purwanto Desy Rosmalinda Diah Arimbi Disvia, Firstika Memoliana Edy Riyanto Fachry Abda El Rahman Faradina, Anggia Ginting, Teresia Br Giyatmi Giyatmi Hawarulaini, Latifa Heridadi, Heridadi Hermawan , Devi Husain, Bahtiar Ikhwan, Reki Dwi Nur Imas Purnamasari Indrayani, Nelly Indrayani, Nelly - Indri Astuti, Purwani Joko Susilo Junita Yosephine Sinurat Juwita, Rani Karuniasari, Sara Khoiruzzadi, Muhammad Kiswaga, Godlove Elioth Kurniawan, Ratna Dwi Maithryasari, Ni Luh Putu Manullang, Anny Rutmauli Mareta, Yoan MSU Adji, MSU Muhammad Adi Saputra Munifah, Siti Mustofa Meihan, Andre N, Melisa Cefcuty. Nababan, Cendana NR Nagieb, Moch Nainggolan, Melisa Cefcuty Nisa, Nazifatun Nugraha Nugraha Nunun Tri Widarwati Nur Apandi, R Nelly Nurlidianti, Nurlidianti Oktaniati, Ovi Pabidang, Siswanto Padua Elsandy, Antonius Pangestu, Juan Felix Prasetyo, Teguh Purnomo , Budi Purwanto Purwanto Purwanto Purwanto Putri, Cahaya Rahmanda Putri, Nopella Rahmanda, Teguh Ratih Wijayava Rokhmat, Rokhmat Romaito, Romaito Santi Anggraeni Sari M. Sitinjak, Intan sari, nadia indah Sari, Rika Permata Sigit Widiyarto Sihotang, Susi Masrolika Sijabat, Panderaja Sinurat, Junita Siregar, Isrina Siregar, Isrina - Sireger, Isrina - Sitinjak, Widia Priscila Soraya, Ade Suci Meilany Suetha, Dwi Ayu Suriani, Titi Teguh Prasetyo Tri Widarwati, Nunun Unun Pratiwi, Veronika Vigim, Jaqolina Anggraeni Yoga, Muhammad Septian Yulia Sari Dewi Kusumawati Yulianty, Puspa Dewi yulisa geni, bias Yuris Bahadur Wirawan, Yuris Bahadur Zakaria, Yolanda