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All Journal JURNAL PROMOSI KESEHATAN INDONESIA Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Kesehatan Komunitas Martabe : Jurnal Pengabdian Kepada Masyarakat Amerta Nutrition Holistik Jurnal Kesehatan Jurnal Dunia Kesmas Jurnal Kreativitas PKM Manuju : Malahayati Nursing Journal JKM (Jurnal Kebidanan Malahayati) Jurnal Ilmu Kedokteran dan Kesehatan Jurnal Kesehatan Jurnal Pendidikan dan Konseling AVICENNA Syntax Idea Jurnal Kesmas (Kesehatan Masyarakat) Khatulistiwa Malahayati International Journal of Nursing and Health Science Jurnal Ilmiah Manusia dan Kesehatan PREPOTIF : Jurnal Kesehatan Masyarakat JURNAL PENELITIAN PERAWAT PROFESIONAL MAHESA : Malahayati Health Student Journal PROFESSIONAL HEALTH JOURNAL Jurnal Maternitas Aisyah (JAMAN AISYAH) ANJANI Journal (Medical Science & Healthcare Studies) Jurnal Endurance: Kajian Ilmiah Problema Kesehatan Journal of Public Health Concerns Journal of Medical Surgical Concerns Perilaku dan Promosi Kesehatan: Indonesian Journal of Health Promotion and Behavior
Lolita Sary
Universitas Malahayati
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Education Energy Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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Journal : AVICENNA

 1 
ANALISIS LINGKUNGAN DAN PERILAKU MASYARAKAT YANG BERPENGARUH TERHADAP KEJADIAN MALARIA DI WILAYAH KERJA PUSKESMAS HANURA TAHUN 2022 Billal Anugrah Putra; Lolita Sary; Agung Aji Perdana
Avicenna: Jurnal Ilmiah Vol. 17 No. 3 (2022): Avicenna: Jurnal Ilmiah
Publisher : Public Health Department, Faculty of Health Science University Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/avicenna.v17i3.3823

Abstract

Background, Malaria cases are expected in the Pesawaran district, especially in Hanura Public Health Center in the Teluk Pandan sub-district. The Malaria case from January to October 2021 is higher than in 2020. There is a reasonably high increase, with 308 points happening in 2021. This research aims to determine the environmental and behaviors factors of the Malaria case in the Hanura Public Health Center in Teluk Pandan sub-district, Pesawaran district.  Method, This research uses qualitative research with a Case-Control design, and the samples of this research were each 48 case and control groups. The sampling techniques used in this research are purposive sampling combined with univariate and bivariate analysis tests with chi square to determine the correlation between the independent and dependent variables and the Odds Ratio.  Results. This research results show no significant behavior (p-value : 1.000: OR: 1.410: 95% CI: 624-3.185), temperature (p-value : 0.058: OR: 2.477: 95% CI: 1.057-5.807) with the incidence of Malaria. Conclusion It is necessary to do further research, both with the same and different designs, instrumen and variables..
Analisis Penyelesaian Komplain di Instalasi Gawat Darurat Instalasi RSUD. Dr. H. Abdul Moeloek Provinsi Lampung Tahun 2022 Yuanita, Desy; Sary, Lolita; Muhani, Nova
Avicenna: Jurnal Ilmiah Vol. 19 No. 1 (2024): Avicenna: Jurnal Ilmiah
Publisher : Public Health Department, Faculty of Health Science University Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/avicenna.v19i1.3822

Abstract

Background : The entire complaint data that has been handled at the Hospital. Dr. H. Abdul Moeloek Lampung Province, including data on nursing services totaling 73 (24%), medical services totaling 77 (25%), administrative services totaling 48%, facilities & infrastructure totaling 48 (16%), cleaning services and security services totaling 31(10) %). Methode:Type of qualitative research with a case study approach, measured using in-depth interviews, direct observation with 2 main informants (head of IGD), 2 key informants (Head of Planning and Head of Subdivision of PPPIP), and 3 triangulation of sources. Result: There are 6 principles of effective complaint handling according to ISO BS 10002 that have been going well, namely visibility in the implementation of complaint handling that has been running effectively and optimally. accessibility works effectively with easy access and information is spread in strategic places and is available in various facilities provided, Responsiveness is an explanation that is accurate in providing solutions to problems felt by patients for complaints with direct methods to officers. Accountability, Cost and continuous improvement in the application of the principles of complaint handling have been running effectively. 3 principles that have not been implemented effectively and need to be optimized in handling complaints including the application of objectivity, confidentiality in customer management, this is due to the spread of customer identity in the customer complaint group. Conclution: the members of the complaint handling team have complaint handling certificates, excellent service and must contain people who have no interest whatsoever/neutral and can be obtained from the hospital staff, develop a computer-based complaint management information system to make it easier to get information, handle and report complaints confidentiality can be maintained, customer service training/skills and optimizing the performance of the customer service team, creating a complaint service center and creating a suggestion box which is followed up and resolved based on agreed targets.  Keyword: Analysis, Complain, Hospital
Co-Authors Aan Oktavia yuman Abkonita, Ria Agung Aji Perdana Agung Aji Perdana Agus Kelana Benni AHMAD ANSORI Amperaningsih, Yuliati Ana Astuti andhika satria Andoko Andoko Angelina F, Christin Anggi Dwi Saputri Aprina, Aprina Apriyadi Apriyadi Arif Rahman Hakim Arini, Mutiara Arizwansyah Arizwansyah Aryanti Wardiah Aryastuti, Nurul Aryawati, Wayan Aulyya Rahmah Bagus Perdana Kusuma Zain Basyar, Syaripudin Billal Anugrah Putra Chrisanto, Eka Yudha Christin Angelina Christin Angelina Febriani Christin Angelina Febrianti Daka, Rohman Delima Selviyani Putri Desi Nurzana Desiana Desiana, Desiana Desna Damayanti Dewi Sintwati Dina Dwi Nuryani Dina Dwi Nuryani Dina Dwi Nuryani Dina Dwi Nuryani Dwiyana, M Rizal Easter Yanti, Dhiny Echa Rafika Eka Novianti, Eka Eka Yuliana Eka Yuliana Ekasari, Fitri Eko Purnanto Erna Listyaningsih Ervianasari, Nita Evrianasari, Nita Faradisa, Ratih Mary Farich, Achmad Farida Aryani Fatmawati, Iin Febrani, Christin Angelina Febrianti Febrianti Febrianti Febrianti Ferry Widiatmoko Fijri Rachmawati Firmansyah, Maulid Elang Fitri Eka Sari Fitri Eka Sari Fitri Ekasari Fitri Yanti Furqoni, Prima Dian Giri, Dewi Dwipayanti Gusnita Silaen, Rahel Hany Musliha Hardwiko Defityanto Hasbie, Neno Fitriyani Heni Lestari Henni Puji Lestari Rahayu Hermawan, Dessy Hertiana Dwi Lestari Iin Hermayani Irianto, Gunawan Isnainy, Usastiawaty Cik Ayu Saadiah Jaya, Hernandi Ashari Johan Hadi Saputra Kaulani, Sirfia Kelana Benni, Agus Kharisma, Rr.Salwa Zasya Aura Khoidar Amirus Khoirona Khoirona Kurnisari, Devi Lydia Sihotang Mardhatilah Hasdianasari Marisa Marisa Marisa Marisa Masdiana Masdiana Mayasari Mayasari Metalia Agnessia Mike Yulia Fandri Monica Kharisma Putri Muhani, Nova Multazamiyah, Siti Aminah Nabila, Nia Neti Nurmala Sari Nilawati Jaya Niputu Sudiadnyani Nova Muhani Nova Muhani Novi Adnyani, Ni Komang Ayu Nugraha, Rezha Wahyu Nurhalina Sari Nurkhasanah Nurkhasanah Nurliani Nurliani Nurzana, Desi Oktarina, Devi Otta Nur Kirana Pangaribuan, Betseba Natalia Perdana Kusuma Zain, Bagus Prihantoro Prihantoro Puspa Sari Pusparini, Tyas Septiana Putri, Ratna Dewi Rachmawati, Fijri Rafika, Echa Rahel Gusnita Silaen Rahmah, Aulyya Reni, Christina Kusuma Retnaningsih, Agustina Ria Abkonita Riantik, Sofia Riyanti Riyanti Riyanti Riyanti Rizky Wulandari Rohman Taufik Romadon, Fiqri Ardiansyah Rosmayani, Rosmayani Rosmiyati Rosmiyati Rostina Rostina Saireda, Elistya Mercha Samino Samino Samino Samino Samino Samino Sari, Desi Mailan Sari, Fitri Eka Selviyani Putri, Delima Setiawati Setiawati Setiawati, Octa Reni Shaharuddin Shaharuddin Shariff, Fonda Octarianingsih Shonhaji Shonhaji, Shonhaji Sihotang, Lydia Silaen, Rahel Gusnita Silfy Adelia Silfy Adelia Sintawati, Dewi Sintwati, Dewi Siti Nurjanah Slamet Widodo Sofia Riantik Sri Wulandari Sri Wulandari Sudjarwo Sudjarwo Suharman Suharman Sunarsih Sunarsih Susilawati Susilawati Suti, Shalsabilla Taufik, Rohman Teguh Pribadi trio pranoto Utami, Vida Wira wardani, leni warda Wati, Putri Vega Wayan Aryawati Winarsih Winarsih Yanti, Dhiny Easter Yoanisa, Karunia Viandra Yoanisa Yuanita, Desy Yulyani, Vera Yuni Eka Lestari Yustika, Reny Zaidayati Zaidayati Zain, Bagus Perdana Kusuma Zelda Duwieka Restu