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All Journal Jurnal Ekonomi dan Pendidikan Jurnal Ilmiah Telaah Manajemen Jurnal Bisnis dan Ekonomi Fokus Ekonomi Jurnal Siasat Bisnis SEGMEN Jurnal Manajemen dan Bisnis Proceeding Fakultas Ekonomi Jurnal Keuangan dan Perbankan JDM (Jurnal Dinamika Manajemen) Abdimas Jurnal Mahasiswa Pasca Sarjana Students´ Journal of Economic and Management Among Makarti Journal of Indonesian Economy and Business Jurnal Manajemen Teori dan Terapan Proceeding SENDI_U Benefit: Jurnal Manajemen dan Bisnis Jurnal Mirai Management Jurnal Ilmiah Ekonomi Islam Jurnal Manajemen dan Bisnis Indonesia Al Tijarah Jurnal Bisnis dan Manajemen Jurnal Dinamika Ekonomi dan Bisnis Journal of Economic, Bussines and Accounting (COSTING) JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam) Jurnal Istiqro' Fokus Ekonomi DIJB (Diponegoro International Journal of Business) SEIKO : Journal of Management & Business Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Jesya (Jurnal Ekonomi dan Ekonomi Syariah) YUME : Journal of Management Performance JBIMA (Jurnal Bisnis dan Manajemen) JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Jurnal Ilmiah Edunomika (JIE) International Journal of Economics Development Research (IJEDR) Management Studies and Entrepreneurship Journal (MSEJ) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Manajemen Jurnal Litbang Polri Indicators : Journal of Economic and Business Jurnal Darma Agung Cakrawala Repositori Imwi Journal of Management and Bussines (JOMB) Jurnal Ekonomika dan Bisnis Journal of Management and Business Environment (JMBE) Economics and Digital Business Review Jurnal Ilmiah ASET International Journal of Social and Management Studies (IJOSMAS) PROFICIO: Jurnal Pengabdian Masyarakat Jurnal Ekonomi Didaktis: Proseding Seminar Nasional Pendidikan Dasar Journal of Marketing Innovation JWM (JURNAL WAWASAN MANAJEMEN) Jurnal Manajemen dan Pemasaran Jasa Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Southeast Asian Business Review Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Penelitian Pendidikan Indonesia Jurnal Ekonomika dan Bisnis Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) Jurnal Dinamika Manajemen
Euis Soliha
Fakultas Ekonomika Dan Bisnis Universitas Stikubank
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Social Sciences Other

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CITRA DAN PERSEPSI HARGA DALAM MEMPENGARUHI KEPUASAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN (STUDI PADA PELANGGAN BUSSINES CENTRE SMK NEGERI 2 SEMARANG) Handayani, Wilujeng; Soliha, Euis
Proceeding SENDI_U 2015: SEMINAR NASIONAL MULTI DISIPLIN DAN CALL FOR PAPERS
Publisher : Proceeding SENDI_U

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Abstract

This study aimed to examine the effect of image and price perception on customer satisfaction, the effect of image, priceperception and of customer satisfaction on customer loyalty. This study do to customer of Business Centre SMK Negeri 2Semarang. By using purposive sampling, obtained to 100 respondents, who make a purchase at least two (2) times a year, asa specific target. The results of this study show that image and price perception, are positive and significant take effect oncustomer satisfaction. Image are not positive and significant take effect on customer loyalty and price perception are positiveand significant take effect on customer loyalty. And than customer satisfaction positive and significant take effect oncustomer loyalty Business Centre SMK Negeri 2 Semarang.Keywords: Image, Price Perception, Customer Satisfaction and Customer Loyalty
PENGARUH KUALITAS PRODUK DAN PERSEPSI HARGA TERHADAP NILAI PELANGGAN DAN DAMPAKNYA PADA KEPUASAN PELANGGAN DISTRO MODESTO SAMPANGAN M Faisal Safrianto, 11.05.51.0051; Soliha, Euis
Students Journal of Economic and Management Vol 4, No 2 (2015): VOL. 4. NO. 2 EDISI OKTOBER 2015
Publisher : Students Journal of Economic and Management

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Abstract

This study examined two independent variables, namely the quality of products, and the perception that prices could affect the value and customer satisfaction. The purpose of this study was to analyze the influence of the two independent variables on the value and customer satisfaction distributions Modesto Sampangan Semarang This study was conducted by questionnaire to 100 customers Modesto Sampangan Semarang distributions obtained by using purposive sampling method, where researchers have criteria or specific objectives of the sample to be studied. The sample in this study is that consumers who have bought clothes in Modesto distributions Sampangan Semarang Testing in this study using validity (KMO) product moment and loading factors, reliability testing with Alpha Croanbrach, multiple linear regression analysis, t test to test and prove the research hypothesis. The results of this study stated that the quality of the product and price perception positive and significant impact on customer value and customer value and significant positive effect on customer satisfaction, whereas for product quality and price perception has no effect and no significant effect on customer satisfaction Keywords: Variable Quality Product, Price Perception, Customer Value, Customer Satisfaction
Pengaruh Konten Ekonomi, Konten Sumber Daya Dan Konten Sosial Terhadap Loyalitas Melalui Komitmen Relasional (Studi pada Masyarakat Pengguna Tenaga Listrik Mikro Hidro di Kabupaten Pekalongan) Wulandari, Anita Dyah; Tjahjaningsih, Endang; Maskur, Ali; Soliha, Euis
Jurnal Dinamika Manajemen (Journal of Management Dynamics) Proceeding Madic 2015
Publisher : Department of Management, Faculty of Economics, Semarang State University, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v0i0.4762

Abstract

ORGANISASI DAN LINGKUNGANNYA Soliha, Euis; Maharani, Kurnia
Benefit Volume 15 No 1 Juni 2011
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

In this time every organizations challenge ever greater in developing its capacities. Organizations will do not want to deal with environment which always change. Only organizations  fit with the environment, they will survive. The way of to increase power with acquition resources and copying uncertainty
PENGARUH PERSEPSI HARGA, CITRA PERUSAHAAN DAN CITRA MEREK TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN PADA APOTEK “DELA” DI SEMARANG W.S, F.X Sulistiyanto; Soliha, Euis
Proceeding Fakultas Ekonomi 2014
Publisher : Proceeding Fakultas Ekonomi

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Abstract

This study examines the effect of price perception, corporate image and brand image on customersatisfaction and loyalty. Data collected through the survey by distributing questionnaires to 120respondents. Data processing using SPSS Version 16th. The Results of the study showed that: (1)Perception does not affect the price of customer satisfaction. (2) The image of the company positive effecton customer satisfaction. (3) Brand image has positive effect on customer satisfaction. (4) Customersatisfaction has no effect on customer loyalty. (5) The price does not affect the perception of customerloyalty. (6) The image of the company positive effect on customer loyalty. (7) Brand image has positiveeffect on customer loyalty.Keywords: price perception, corporate image, brand image, customer satisfaction, customer loyalty
PERBEDAAN SIKAP DAN KEPERCAYAAN KONSUMEN PADA IKLAN DENGAN MENGGUNAKAN KREDIBILITAS SUMBER TINGGI DAN RENDAH Soliha, Euis; Kusumo, Rusyadi Yogo
Proceeding Fakultas Ekonomi 2013: 2013
Publisher : Proceeding Fakultas Ekonomi

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Abstract

Penelitian ini bertujuan untuk menganalisis perbedaan sikap konsumen pada iklan denganmenggunakan kredibilitas sumber tinggi dan rendah.Terdapat dua hipotesis yang akan diujidalam penelitian ini. H1: Terdapat perbedaan sikap nasabah pada iklan dengan menggunakankredibilitas sumber tinggi dan kredibilitas sumber rendah. H2: Terdapat perbedaankepercayaan nasabah pada iklan dengan menggunakankredibilitas sumber tinggi dan kredibilitassumber rendah. Desain penelitian yang digunakan adalah eksperimen laboratorium yaknieksperimen yang dilakukan dalam lingkungan buatan atau diatur. Desain yang digunakan adalahfaktorial design. Partisipan yang dipilih adalah orang dewasa sebanyak 65 orang, sedangkanuntuk partisipan cek manipulasi sebanyak 35 orang. Untuk menguji hipotesis pertama dan kedua,partisipan dikelompokkan dalam dua kelompok secara acak yang masing-masing diberiperlakuan salah satu dari dua format iklan yaitu iklan dengan kredibilitas sumber tinggi dan iklandengan kredibilitas sumber rendah. Penelitian ini menggunakan satu kuesioner untuk dua versiiklan sedangkan untuk teknik analisisnya pengujian instrumen penelitian dengan uji validitas danuji reliabilitas terhadap kuesioner dan analysis of variance (ANOVA) untuk menguji hipotesis 1dan 2. Hasil pengujian menunjukkan bahwa terdapat perbedaan sikap nasabah pada iklan denganmenggunakan kredibilitas sumber tinggi dan rendah. Sedangkan hasil pengujian hipotesis 2menunjukkan tidak terdapat perbedaan kepercayaan konsumen pada iklan dengan menggunakankredibilitas sumber tinggi dan rendah.Kata kunci : kredibilitas sumber, iklan, sikap, kepercayaan
PENERAPAN IPTEK BAGI KELOMPOK USAHA TAHU DI SEMARANG Rochmani, Rochmani; Suliantoro, Adi; Soliha, Euis
Jurnal Abdimas Vol 18, No 1 (2014)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LP2M), Universitas Negeri Semarang

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Abstract

Tahu merupakan makanan yang sering dikonsumsi oleh masyarakat. Sebagaimana kita ketahui bersama, bahwa tahu ini mengandung protein yang tinggi. Bagi sebagian besar masyarakat, untuk memenuhi kebutuhan akan protein ini mereka memilih untuk mengonsumsi tahu. Saat ini di wilayah kampung Kradenan ini ada dua pengusaha tahu, yaitu: Tahu Sumedang dan Tahu Purwokerto. Kedua usaha tahu ini memilih lokasi di Kampung Karadenan karena lokasinya dekat dengan Sungai Kaligarang sehingga kebutuhan air sumur tercukupi, pasokan bahan baku juga mudah diperoleh. Untuk tenaga kerja, mereka mengambil dari wilayah masing-masing. Tenaga kerja usaha tahu Sumedang kebanyakan adalah dari daerah Sumedang. Tenaga kerja usaha tahu Purwokerto juga kebanyakan dari daerah Purwokerto. Adapun proses produksi dari kedua usaha tahu tersebut masih tradisional. Untuk usaha tahu Purwokerto sangat membutuhkan alat pengepres tahu supaya tahu yang dihasilkan bisa padat. Alat pengepres tahu yang sekarang digunakan adalah batu sebagai pemberat untuk mengepres tahu. Selain itu kedua usaha tahu juga membutuhkan bagaimana aspek manajemen khususnya pemasaran bisa diterapkan terutama dalam menghadapi persaingan yang semakin ketat. Hasil dari penerapan iptek ini adalah adanya transfer iptek berupa alat pengepres tahu yang lebih moderen, alat pencetak tahu, dan wajan yang akan bermanfaat dalam proses produksi. Dari aspek pemasaran hasil yang diperoleh adalah adanya perluasan pasar untuk kedua Usaha Tahu.
THE EFFECT OF BANK IMAGE AND TRUST ON LOYALITY MEDIATED BY CUSTOMER SATISFACTION Sumadi, Sumadi; Soliha, Euis
Jurnal Dinamika Manajemen Vol 6, No 2 (2015): September 2015 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Semarang State University, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v6i2.4301

Abstract

The purpose of this study is to analyze the effect of the bank’s image and trust on customer satisfaction, as well as the effect of the image of the bank, trust, and satisfaction on customer loyalty. The study used sample of 100 people who were taken by purposive sampling technique. This research utilized multiple linear regression analysis and path analysis. Based on the hypothesis test, the results show that the image of the bank was significantly has positive effect on customer satisfaction, but trust has no significant effect on customer satisfaction. In addition, the bank’s image has no significant effect on customer loyalty. Moreover, trust and customer satisfaction significantly have positive effect on customer loyalty. Mediation test shows that customer satisfaction mediates the effect of the bank’s image on customer loyalty and customer satisfaction does not mediate trust on customer loyalty. Info
COMPETITIVENESS, MARKETING ACCESS, AND NETWORK CAPABILITY AND ITS IMPACTS ON MARKETING PERFORMANCE Sayekti, Teguh Iman; Soliha, Euis
Jurnal Dinamika Manajemen Vol 7, No 2 (2016): September 2016 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Semarang State University, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v7i2.8203

Abstract

This study is to determine what factors influencingthe performance of SMEs. The population in this study is SMEs in the Central Java. Sample collection was conducted with a purposive sampling method. Criteriaused to take into accountis the SMEs that are already running at leastfortwo years. The sample in this study is intended as the representative of total population,67 (sixty seven). The data were processed and analyzed by computer program of SPSS 20 for Windows. Based on the results of regression analysis, it can be concluded that competitiveness has positive and significant impact on marketing performance marketing access has positive and significant impact on marketing performance. It means that the higher competitiveness and marketing access, the higher its performance. Competitiveness and marketing access have influence on SMEs’ performance through network capability.   
PENGARUH KETIDAKPUASAN KONSUMEN, CITRA MEREK DAN PERSEPSI HARGA TERHADAP PERPINDAHAN MEREK SEPEDA MOTOR YAMAHA KE HONDA Nuromavita, Inka; Soliha, Euis
Proceeding SENDI_U 2016: SENDI_U
Publisher : Proceeding SENDI_U

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Abstract

So many automotive companies in Indonesia, then consumers will be more selective about which brand ofmotorcycles that will be used as mean of transportation. The problem in this research is “ Whether a variableconsumer dissatisfaction, brand image, and perception of price influence on the brand switching from Yamaha toHonda in semarang.The purpose of this research is to analize the variabels consumer dissatisfaction, brand image,and perception of price influence on the brand switching from Yamaha to Honda in Semarang. The samples in thisresearch is 100 respondents, and the methodology used is purposive sampling where the respondent used isconsumers who have switched from a user Yamaha to Honda. The data was collected using a questionnaire. Theresearch showed that the variables of consumer dissatisfaction have positive and significant effect on brandswitching, brand image have positive and significant effect on brand switching and perception of price have positiveand significant effect on brand switching from Yamaha to Honda in Semarang.Kata Kunci: Cunsumer Dissatisfaction, Brand Image, Perseption of Price and Brand Switching
Co-Authors 04.05.51.0022 Gunung Setyo Drajat, 04.05.51.0022 09.05.51.0056 Kenny Rubiharyanto 10.05.51.0017 Arga Mulya Purwandika 10.05.51.0130 Maya Dewi Utami 11.05.51.0051 M Faisal Safrianto, 11.05.51.0051 11.05.51.0111 Khoirul Khamdi, 11.05.51.0111 12.05.51.0119 Alfiani Hidayat Bakhri, 12.05.51.0119 12.05.51.0154 Ahmad Junaidi, 12.05.51.0154 12.05.51.0188 Fajar Luthfi Maulana, 12.05.51.0188 12.520.20.206 Shinta Ratnawati, 12.520.20.206 13520220066 Dian Mariski, 13520220066 Adi Suliantoro Adi Suliantoro Adji Nugroho Afifah Dwi Septia Rahmawati Aina Uly Fitria Suprapto Ajeng Aquinia Ajeng Aquinia Aji Satriyo Akbar Maulana Setiawan Ali Maskur Ali Maskur Alimuddin Rizal Alvina Rahma Anggraeni Amelia Salsabila Amik Mariana, 15.05.51.0101 Andhi Wijayanto Andrian Kasfari Anita Dyah Wulandari, Anita Dyah Anjani, Ria anjar legowo Aquinia, Ajeng Arif, Shifa Safira Nur Arini, Ratih Dwi Askar Yunianto Ayu Cahyani Putri, 15.05.51.0255 B M Purwanto Bambang Heri Purwanto Bambang Heri Purwanto Basu Swastha Dharmmesta Bayu yudi Oktavian Bela Rani Safitri Belia Mulyaningtyas Bogy Febriatmoko Cahyo Dwi Laksono Cavalera, Niel Dhesta Chamidah Chamidah Damayanti, Lenny Dwi Dea Nursalita Diah Ariefiana Diah Kartika Sari Dian Kris Diyantoro, 13.05.51.0251 Dian Kris Diyantoro, 13.05.51.0251 Dian Suprapti Dimas Dwi Kurniawan Dini Oktaviani, 15.05.51.0304 Dira Puspita Sari, 14.05.51.0008 Dita Adityasto, 14.05.51.0247 Eko Puji Lestari Endang Tjahjaningsih Erlanda Vauzand Erra Noviana, 13.05.51.0156 Erra Noviana, 13.05.51.0156 F.X Sulistiyanto W.S, F.X Sulistiyanto Faisal Bintang, 14.05.51.0096 Fania Mutiara Savitri Farikhan, Muhammad Khoirul Febby Tiara Finna Azhara Jelita Gilang Amar Ramadhan Gilang Dipa R., 12.05.51.0046 H. Sophiyanto Wuryan Hanna, Saskia Nadhila Haryunanto, Antonius Bertiyudho Hasan Abdul Rozak Hasibuan, P Erianto Hayuningtias, Kristina Anindita Helman Aris Rahmana Hendrik Dwi Helichonia, 12.05.51.0064 Hersugondo Hersugondo Hieronimus Wahyu Prapdto Adi Imam Prabowo, Imam Isniyanti Wahyu Lestaria Ningrum Istanti, Fredianaika Iswiarto, Erwin Jannah Puji Astuti Jessica Widyaningrum Jihan Salsabella Ayu Andini Kasiyadi, Agus Kharisma Nawang Sigit Kristianti, Mei Kristina Anindita Hayuningtias Kristina Anindita Hayuningtias Kukuh Adi Sri Satyanto Kurnia Maharani Kurnia Maharani, Kurnia Lenny Dwi Damayanti Mansyur, Anwar Marlien Marlien Marsanta, Viny Mohammad Abdul Ghoni Muchamad Azis Muhamad Arief Ardiansyah Muhammad Fajar Utomo, 13.05.51.0189 Muhammad Fajar Utomo, 13.05.51.0189 Muharam, Wifky Muharam, Wifky Muti Mutia Nafida Alfi Faeruza Naila Zulfa Nanang Handrian Nining Sulastri Nugroho, Gunawan Setio Nur Fadilah Zuniar Nuromavita, Inka Nuromavita, Inka Nursalim Nurul Fatmawati Nurul Khotimah, 15.05.51.0323 Pambudi, Bima Andrianto Pambudi, Triwijayantisekar Prameswara, Agtika Prananta, Widya Pratiwi, Intan Prihandono, Dorojatun Prima Andana Prima Kartika Sari Prima Kartika Sari, Prima Kartika Pudji Utomo Purwanto B.M. Putri, Ariesya Marsha R. Basiyo, R. RA Marlien Rastiavan Waluyo Jati Ratih Dwi Arini Ria Ega Mu’arotun Rifai, Syaiful Rina Widiastuti, 14.05.51.0015 Rizky Syamsidar Rochmani ., Rochmani Rochmani Rochmani Rokh Eddy Prabowo Rusminingsih Rusminingsih Rusyadi Yogo Kusumo, Rusyadi Yogo Salsa Naharani Nurjanah Santoso, Ignatius Hari Sapuan, Mohamad Sari, Dila Purnama Sari, Lidia Kurnia Sari, Lidia Kurnia Sarido, Sarido Sholikha, Mawaddah Umi Siti Munisih Soco Adi Wibowo Solechah ., Solechah Sophiyanto wuryan Sri Mulyani Endrawati, 15.05.51.0215 Sri Wartini Sri Wartini Sukmawati Setyo Putri SUMADI SUMADI SUMIYATI SUMIYATI Sunarto Sunarto Suzy Widyasari Syafrudin Candra Prayikno Teguh Iman Sayekti, Teguh Iman Tristiana Rijanti Ujianto Purwanto Ujianto Purwanto, Ujianto Upik Handayani Wahyu Nugroho Wenny Megawati Wicaksari, Erisa Aprilia Wilujeng Handayani, Wilujeng Yaacob, Zulnaidi Yolanda Novi Dwiyanti Yudita Zafariana Ariani, 14.05.51.0166 Yundari, Yundari Yunita, Ika Yunnan Afgani Yusup Zahro, Fathimatuz Zamroni Yunika Sani Zulfa Naila