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PENGARUH KEPEMIMPINAN DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI (Studi Empiris Pada Pegawai Komisi Penanggulangan AIDS (KPA) Provinsi Jawa Tengah) Shinta Ratnawati, 12.5202.0206; Soliha, Euis
Jurnal Mahasiswa Pasca Sarjana periode pertama 2015
Publisher : Jurnal Mahasiswa Pasca Sarjana

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Abstract

This study aimed to test the servant leadership, compensation effect on motivation, leadership and compensation does serve effect on organizational commitment, whether the motivation effect on organizational commitment. The population in this study were employees of AIDS Commission in 35 districts and cities in Central Java, amounting to 140 employees and also AIDS Commission, Central Java Province, amounting to 12 people. So the total population used in this study were 152 employees. The sampling technique used is by using census sampling the entire population sampled. The results of this study indicate that servant leadership is a positive effect on employee motivation AIDS Commission in Central Java, the compensation has no effect on employee motivation, servant leadership has positive influence on organizational commitment on employee AIDS Commision in Central Java, motivation positive effect on organizational commitment, motivation proved to mediate the effect of servant leadership on organizational commitment. Keywords: servant leadership, compensation, motivation, and organizational commitment
PENGARUH KARAKTERISTIK PEKERJAAN TERHADAP KINERJA MELALUI KEPUASAN KERJA DENGAN MODERASI MODAL PSIKOLOGI DAN PERSON-ORGANIZATION FIT (P-O FIT) (Studi Pada Dinas Pendidikan Kabupaten Rembang) Dian Mariski, 13520220066; Soliha, Euis
Jurnal Mahasiswa Pasca Sarjana 2015: PERIODE KEDUA 2015
Publisher : Jurnal Mahasiswa Pasca Sarjana

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Abstract

This study aimed to examine the effect, job characteristics, job satisfaction, through psychological capital and PO Fit employee to employee performance. The data used in this study are primary data taken with a list of statements given to employees of the Department of Education Rembang total of 103 respondents. Once the data is collected test responder test instruments and test regression. The test results showed all instruments are valid and reliable. The results showed: 1) employment characteristics influence on job satisfaction in the study had a fairly strong correlation and significant. 2) Characteristics of employment affect the performance in the study correlated quite strongly and significantly strong and significant, 3) Job Characteristics affect the performance in the study correlated quite strongly and significantly strong and significant, 4) Capital Psychology moderate but weaken Satisfaction Work, 5). PO-Fit moderate job satisfaction to Performance.Keywords: Job Characteristics, Job Satisfaction, Performance, Capital Psychology, and Person-Organization Fit
EFFECT MODERATING OF SALESPERSONS ON CO-CREATION VALUE Marlien, R.A; Rizal Rivai, Alimuddin; Soliha, Euis
Proceeding Fakultas Ekonomi 2017
Publisher : Proceeding Fakultas Ekonomi

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Abstract

The life insurance industry plays a role in mobilizing and increasing the accumulation of public funds, through savings and investment funds. Besides, it also regulates, allocates manage risk by maintaining the level of liquidity to face the uncertainty later on. The basic concept in this research is departed from the relationship between marketing and services marketing. The concept of collaboration is an extension of the above concept. This study aims to build collaboration as an antecedent of co-creation value. The capacity of salesperson is as a moderating variable in the relationship between customer participation and co-creation value. A set of hypotheses are built to analyze the effect of antecedents on co-creation values. The findings of this study found that customer participation and corporate values have no effect on the value of co-creation. The values of collaboration and salespersons capabilities affect the value of co-creation, while the capability of the salesperson is not as a mediator instead of an independent variable.Keywords: Customer participation, Corporate Values, Collaboration Values, Co-Creation, Salesperson Capabilities
PERANAN IPTEK BAGI KELOMPOK USAHA TAHU DI SEMARANG ., Rochmani; Suliantoro, Adi; Soliha, Euis
Proceeding Fakultas Ekonomi 2014
Publisher : Proceeding Fakultas Ekonomi

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Abstract

Tahu merupakan makanan yang sering dIKonsumsi oleh masyarakat.Sebagairnana kita ketahui bersama, bahwa tahu ini mengandung protein yang tinggi. Bagi sebagian besar masyarakat, untuk memenuhi kebutuhan akan protein ini rnereka memilih untuk rnengonsumsi tahu. Saat ini di Wilayah kampung Kradenan ini ada dua pengusaha tahu, yaitu: Tahu Sumedang dan Tahu Purwokerto.Kedua usaha tahu ini memilih lokasi di Kampung Karadenan karena lokasinya dekat dengan Sungai Kali garang sehingga kebutuhan air sumur tercukupi, pasokan bahan baku juga mudah diperoleh. Untuk tenaga kerja, rnereka mengambil dari wilayah rnasing-rnasing. Tenaga kerja usaha tahu Sumedang kebanyakan adalahdan daerah Surnedang. Tenaga kerja usaha tahu Purwokerto juga kebanyakandan daerah Purwokerio. Adapun proses produksi dari kedua usaha tahu tersebutmasih tradisional. Untuk usaha tahu Purwokerto sangat membutuhkan alat pengepres tahu supaya tahu yang dihasilkan bisa padat. Alat pengepres tahu yang sekarang digunakan adalah batu sebagai pemberat untuk mengepres tahu.Selain itu kedua usaha tahu juga rnembutuhkan bagaimana aspek rnanajemen khususnya pemasaran bisa diterapkan terutarna dalam menghadapi persaingan yang sernakin ketat. Hasil dari penerapan iptek ini adalah adanya transfer iptekberupa alat pengepres tahu yang lebih moderen, alat pencetak tahu, dan wajanyang akan bermanfaat dalam proses produksi. Dari aépek pernasaran hasil yang diperoleh adalah adanya perluasan pasar untuk kedua Usaha Tahu.
PENGARUH CITY BRANDING TERHADAP KEPUTUSAN BERKUNJUNG KE KOTA SEMARANG Purwanto, Ujianto; Euis, Soliha; Rozak, Hasan Abdul; Basiyo, R.
Proceeding Fakultas Ekonomi 2014
Publisher : Proceeding Fakultas Ekonomi

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Abstract

Kesadaran merek (brand awareness) berperan dalam mempengaruhi keputusan pembelian konsumen. Konsumen akan memilih suatu produk yang lebih dikenalnya (diketahuinya) dibandingkan dengan membeli suatu produk yang belum pernah dikenalnya sama sekali. Dengan kesadaran merek yang tinggi, memungkinkan perusahaan untuk meningkatkan penjualan atas produk mereka. Oleh sebab itu untuk meraih kesadaran konsumen merupakan salah satu sasaran pemasaran yang perlu dibidik oleh perusahaan. Untuk menimbulkan kesadaran merek pada konsumen dibutuhkan suatu stimulus atau hal-hal yang dapat merangsang munculnya kesadaran merek tersebut. Bagi pemasar merek merupakan hal yang penting karena untuk membedakannya dengan pesaing. Pemberian nama merek tidak hanya terbatas pada suatu produk atau barang saja tetapi sudah meluas ke berbagai hal seperti City Branding. Penelitian ini untuk menganalisis apakah city branding berpengaruh terhadap brand image; apakah brand image berpengaruh terhadap keputusan berkunjung ke Kota Semarang; apakah city branding berpengaruh terhadap keputusan berkunjung ke Kota Semarang; dan apakah city branding berpengaruh terhadap keputusan berkunjung ke Kota Semarang dimediasi oleh brand image.Populasi dalam penelitian ini adalah orang yang berkunjung ke Kota Semarang. Sampel yang digunakan sebanyak 104 orang. Analisis yang digunakan adalah analisis regresi berganda. Hasil penelitian menunjukkan bahwa City branding berpengaruh secara positif dan signifikan terhadap brand image. Artinya semakin baik implementasi city branding maka akan meningkatkan brand image (citra) Kota Semarang di benak calon pengunjung, Brand image berpengaruh secara positif dan signifikan terhadap keputusan berkunjung ke Kota Semarang. Artinya semakin baik penciptaan brand image (citra) Kota Semarang di benak calon pengunjung maka akan mendorong calon pengunjung untuk memutuskan datang ke Kota Semarang.City branding tidak berpengaruh secara langsung terhadap keputusan berkunjung ke Kota Semarang, akan tetapi pengaruhnya melalui mediasi. Brand image memediasi city branding terhadap keputusan berkunjung ke Kota Semarang. Artinya semakin baik implementasi city branding dengan mediasi tingginya brand image (citra) Kota Semarang di benak calon pengunjung maka akan mendorong calon pengunjung tersebut memutuskan datang ke Kota Semarang.Keywodrs: city branding, brand image, visit
PENGARUH CITRA DAN KEPERCAYAAN TERHADAP NILAI PELANGGAN DAN DAMPAKNYA PADA KEPUASAN SERTA LOYALITAS NASABAH ., Solechah; Soliha, Euis
Proceeding Fakultas Ekonomi 2015: 2015
Publisher : Proceeding Fakultas Ekonomi

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Abstract

This study aimed to analyze the effect of the image and trust on customer satisfaction and their impact to customer satisfaction. Samples are 98 respondents, the sampling technique used purposive sampling is sampling based on the criteria set forth, among others: (1) Respondent that the research sample are customers who use the services of storage savings for at least 1 year, (2 ) Customers are already transacting 1 times. Analysis of data is used multiple regression analysis. Test results show that (1) there is significant positively affects the image on the customer value, (2) there is significant positively affects trust on the customer value, (3) there is significant positively affects the image on the customer satisfaction, ( 4) there is significant positively affects trust on customer satisfaction, (5) there is significant positively affects customer value on customer satisfaction. Keywords: image, trust, customer value, and satisfaction
EFFECT MODERATING OF SALESPERSONS ON CO-CREATION VALUE Marlien, R.A; Rizal Rivai, Alimuddin; Soliha, Euis
Proceeding Fakultas Ekonomi 2017
Publisher : Proceeding Fakultas Ekonomi

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Abstract

The life insurance industry plays a role in mobilizing and increasing the accumulation of public funds, through savings and investment funds. Besides, it also regulates, allocates manage risk by maintaining the level of liquidity to face the uncertainty later on. The basic concept in this research is departed from the relationship between marketing and services marketing. The concept of collaboration is an extension of the above concept. This study aims to build collaboration as an antecedent of co-creation value. The capacity of salesperson is as a moderating variable in the relationship between customer participation and co-creation value. A set of hypotheses are built to analyze the effect of antecedents on co-creation values. The findings of this study found that customer participation and corporate values have no effect on the value of co-creation. The values of collaboration and salespersons capabilities affect the value of co-creation, while the capability of the salesperson is not as a mediator instead of an independent variable.Keywords: Customer participation, Corporate Values, Collaboration Values, Co-Creation, Salesperson Capabilities
PENGARUH KUALITAS PRODUK TERHADAP NILAI PELANGGAN DAN KEPUASAN PELANGGAN DAN DAMPAKNYA PADA LOYALITAS PELANGGAN APOTEK DELA SEMARANG Munisih, Siti; Soliha, Euis
Proceeding Fakultas Ekonomi 2014
Publisher : Proceeding Fakultas Ekonomi

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Abstract

Analysis of the influence of product quality research on customer value and customer satisfaction thatimpact on customer loyalty pharmacy Dela Semarang. This study aims to: (1) analyze the effect ofproduct quality on customer value, (2) analyze the effect of product quality to customer satisfaction, (3)analyze the effect of customer value on customer satisfaction, (4) analyze the effect of customer value oncustomer loyalty, and (5) analyze the effect of customer satisfaction on customer loyalty. The datacollection method used in this study questionnaires were 120 respondents who buy drugs in Delapharmacies Semarang more than 2 (two) times. Analysis of the data using statistical analysis with thehelp of IBM SPSS 19 software program. The results showed that (1) the quality of the product positiveand significant impact on customer value, which increases the quality of the products is also increasingcustomer value, (2) the quality of the product positive and significant effect on customer satisfaction,which increases the quality of the products that customer satisfaction is also increases, (3) customervalue positive and significant effect on customer satisfaction, which increases the value of customers alsoincreased customer satisfaction, (4) customer value positive and significant effect on customer loyalty,which increases the value customers will also increase customer loyalty , and (5) customer satisfactionpositive and significant effect on customer loyalty, increase customer satisfaction which then alsoincreases customer loyalty.Keywords: Product Quality, Customer Value, Customer Satisfaction, Customer Loyalty
KUALITAS LAYANAN, PERSEPSI TINGKAT SUKU BUNGA DAN LOKASI TERHADAP KEPUASAN NASABAH Sari, Lidia Kurnia; Soliha, Euis
Proceeding SENDI_U 2018: SEMINAR NASIONAL MULTI DISIPLIN ILMU DAN CALL FOR PAPERS
Publisher : Proceeding SENDI_U

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Abstract

Penelitian ini untuk menguji dan menganalisis pengaruh kualitas layanan, persepsi tingkat suku bunga, dan lokasi terhadap kepuasan nasabah. Analisis menggunakan regresi linier berganda. Pengumpulan data menggunakan kuesioner dengan skala pengukuran menggunakan skala likert 1-5. Obyek penelitian adalah nasabah Koperasi Bhakti Mahesa Abadi Semarang. Jumlah sampel dalam penelitian ini adalah 100 nasabah. Hasilpenelitian menunjukkan bahwa kualitas layanan berpengaruh positif dan signifikan terhadap kepuasan nasabah, persepsi tingkat suku bunga berpengaruh positif dan signifikan terhadap kepuasan nasabah, serta lokasiberpengaruh positif dan signifikan terhadap kepuasan nasabah.
EFFECT MODERATING OF SALESPERSONS ON CO-CREATION VALUE Marlien, R.A; Rizal Rivai, Alimuddin; Soliha, Euis
Proceeding Fakultas Ekonomi 2017
Publisher : Proceeding Fakultas Ekonomi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (583.205 KB)

Abstract

The life insurance industry plays a role in mobilizing and increasing the accumulation of public funds, through savings and investment funds. Besides, it also regulates, allocates manage risk by maintaining the level of liquidity to face the uncertainty later on. The basic concept in this research is departed from the relationship between marketing and services marketing. The concept of collaboration is an extension of the above concept. This study aims to build collaboration as an antecedent of co-creation value. The capacity of salesperson is as a moderating variable in the relationship between customer participation and co-creation value. A set of hypotheses are built to analyze the effect of antecedents on co-creation values. The findings of this study found that customer participation and corporate values have no effect on the value of co-creation. The values of collaboration and salesperson's capabilities affect the value of co-creation, while the capability of the salesperson is not as a mediator instead of an independent variable.Keywords: Customer participation, Corporate Values, Collaboration Values, Co-Creation, Salesperson Capabilities
Co-Authors 04.05.51.0022 Gunung Setyo Drajat, 04.05.51.0022 09.05.51.0056 Kenny Rubiharyanto 10.05.51.0017 Arga Mulya Purwandika 10.05.51.0130 Maya Dewi Utami 11.05.51.0051 M Faisal Safrianto, 11.05.51.0051 11.05.51.0111 Khoirul Khamdi, 11.05.51.0111 12.05.51.0119 Alfiani Hidayat Bakhri, 12.05.51.0119 12.05.51.0154 Ahmad Junaidi, 12.05.51.0154 12.05.51.0188 Fajar Luthfi Maulana, 12.05.51.0188 12.520.20.206 Shinta Ratnawati, 12.520.20.206 13520220066 Dian Mariski, 13520220066 Adi Suliantoro Adi Suliantoro Adji Nugroho Afifah Dwi Septia Rahmawati Aina Uly Fitria Suprapto Ajeng Aquinia Ajeng Aquinia Aji Satriyo Akbar Maulana Setiawan Ali Maskur Ali Maskur Alimuddin Rizal Alvina Rahma Anggraeni Amelia Salsabila Amik Mariana, 15.05.51.0101 Andhi Wijayanto Andrian Kasfari Anita Dyah Wulandari, Anita Dyah Anjani, Ria anjar legowo Aquinia, Ajeng Arif, Shifa Safira Nur Arini, Ratih Dwi Askar Yunianto Ayu Cahyani Putri, 15.05.51.0255 B M Purwanto Bambang Heri Purwanto Bambang Heri Purwanto Basu Swastha Dharmmesta Bayu yudi Oktavian Bela Rani Safitri Belia Mulyaningtyas Bogy Febriatmoko Cahyo Dwi Laksono Cavalera, Niel Dhesta Chamidah Chamidah Damayanti, Lenny Dwi Dea Nursalita Diah Ariefiana Diah Kartika Sari Dian Kris Diyantoro, 13.05.51.0251 Dian Kris Diyantoro, 13.05.51.0251 Dian Suprapti Dimas Dwi Kurniawan Dini Oktaviani, 15.05.51.0304 Dira Puspita Sari, 14.05.51.0008 Dita Adityasto, 14.05.51.0247 Eko Puji Lestari Endang Tjahjaningsih Erlanda Vauzand Erra Noviana, 13.05.51.0156 Erra Noviana, 13.05.51.0156 F.X Sulistiyanto W.S, F.X Sulistiyanto Faisal Bintang, 14.05.51.0096 Fania Mutiara Savitri Farikhan, Muhammad Khoirul Febby Tiara Finna Azhara Jelita Gilang Amar Ramadhan Gilang Dipa R., 12.05.51.0046 H. Sophiyanto Wuryan Hanna, Saskia Nadhila Haryunanto, Antonius Bertiyudho Hasan Abdul Rozak Hasibuan, P Erianto Hayuningtias, Kristina Anindita Helman Aris Rahmana Hendrik Dwi Helichonia, 12.05.51.0064 Hersugondo Hersugondo Hieronimus Wahyu Prapdto Adi Imam Prabowo, Imam Isniyanti Wahyu Lestaria Ningrum Istanti, Fredianaika Iswiarto, Erwin Jannah Puji Astuti Jessica Widyaningrum Jihan Salsabella Ayu Andini Kasiyadi, Agus Kharisma Nawang Sigit Kristianti, Mei Kristina Anindita Hayuningtias Kristina Anindita Hayuningtias Kukuh Adi Sri Satyanto Kurnia Maharani Kurnia Maharani, Kurnia Lenny Dwi Damayanti Mansyur, Anwar Marlien Marlien Marsanta, Viny Mohammad Abdul Ghoni Muchamad Azis Muhamad Arief Ardiansyah Muhammad Fajar Utomo, 13.05.51.0189 Muhammad Fajar Utomo, 13.05.51.0189 Muharam, Wifky Muharam, Wifky Muti Mutia Nafida Alfi Faeruza Naila Zulfa Nanang Handrian Nining Sulastri Nugroho, Gunawan Setio Nur Fadilah Zuniar Nuromavita, Inka Nuromavita, Inka Nursalim Nurul Fatmawati Nurul Khotimah, 15.05.51.0323 Pambudi, Bima Andrianto Pambudi, Triwijayantisekar Prameswara, Agtika Prananta, Widya Pratiwi, Intan Prihandono, Dorojatun Prima Andana Prima Kartika Sari Prima Kartika Sari, Prima Kartika Pudji Utomo Purwanto B.M. Putri, Ariesya Marsha R. Basiyo, R. RA Marlien Rastiavan Waluyo Jati Ratih Dwi Arini Ria Ega Mu’arotun Rifai, Syaiful Rina Widiastuti, 14.05.51.0015 Rizky Syamsidar Rochmani ., Rochmani Rochmani Rochmani Rokh Eddy Prabowo Rusminingsih Rusminingsih Rusyadi Yogo Kusumo, Rusyadi Yogo Salsa Naharani Nurjanah Santoso, Ignatius Hari Sapuan, Mohamad Sari, Dila Purnama Sari, Lidia Kurnia Sari, Lidia Kurnia Sarido, Sarido Sholikha, Mawaddah Umi Siti Munisih Soco Adi Wibowo Solechah ., Solechah Sophiyanto wuryan Sri Mulyani Endrawati, 15.05.51.0215 Sri Wartini Sri Wartini Sukmawati Setyo Putri SUMADI SUMADI SUMIYATI SUMIYATI Sunarto Sunarto Suzy Widyasari Syafrudin Candra Prayikno Teguh Iman Sayekti, Teguh Iman Tristiana Rijanti Ujianto Purwanto Ujianto Purwanto, Ujianto Upik Handayani Wahyu Nugroho Wenny Megawati Wicaksari, Erisa Aprilia Wilujeng Handayani, Wilujeng Yaacob, Zulnaidi Yolanda Novi Dwiyanti Yudita Zafariana Ariani, 14.05.51.0166 Yundari, Yundari Yunita, Ika Yunnan Afgani Yusup Zahro, Fathimatuz Zamroni Yunika Sani Zulfa Naila