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PENGEMBANGAN STRATEGIS INDUSTRI PENGEMBANG GAME LOKAL INDONESIA: PENDEKATAN BERBASIS SWOT UNTUK MEMBUKA POTENSI EKONOMI KREATIF Nurohman, Yulfan Arif; Isa, Muzakar
Among Makarti Vol 18, No 1 (2025): Among Makarti
Publisher : STIE AMA Salatiga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52353/ama.v18i1.840

Abstract

Abstract : The local game development industry in Indonesia holds significant potential to contribute to the national creative economy. However, despite substantial increases in labor absorption and market size, the sector’s contribution to national GDP and export value remains relatively low compared to other creative sub-sectors, such as fashion. Furthermore, the discrepancy between labor force growth and declining GDP performance raises concerns about productivity and industrial efficiency. This study aims to analyze the internal strengths and weaknesses, as well as external opportunities and threats (SWOT), that influence the strategic positioning of local game developers. Drawing on qualitative data gathered from key industry informants and validated through a SWOT matrix analysis (IFAS and EFAS), this research formulates strategic recommendations to enhance competitiveness and promote sustainable growth in both domestic and international markets. The findings offer practical insights for stakeholders—including policymakers, industry players, and investors—on how to develop adaptive and proactive strategies to advance Indonesia’s game development sector as a key driver of the creative economy.Abstrak : Industri pengembangan game lokal di Indonesia memiliki potensi yang signifikan untuk berkontribusi pada ekonomi kreatif nasional. Namun peningkatan substansial dalam penyerapan tenaga kerja dan ukuran pasar, kontribusi sektor ini terhadap PDB nasional dan nilai ekspor masih relatif rendah dibandingkan dengan subsektor kreatif lainnya seperti fashion. Selain itu, perbedaan antara pertumbuhan tenaga kerja dan penurunan kinerja PDB menimbulkan kekhawatiran mengenai produktivitas dan efisiensi industri. Penelitian ini bertujuan untuk menganalisis kekuatan dan kelemahan internal, serta peluang dan ancaman eksternal (SWOT), yang memengaruhi posisi strategis pengembang game lokal. Dengan menggunakan data kualitatif yang diperoleh dari informan industri utama dan divalidasi melalui analisis matriks SWOT (IFAS dan EFAS), penelitian ini merumuskan rekomendasi strategis untuk meningkatkan daya saing dan pertumbuhan berkelanjutan di pasar domestik dan internasional. Temuan ini memberikan wawasan praktis bagi para pemangku kepentingan pembuat kebijakan, pelaku industri, dan investor dalam merumuskan strategi adaptif dan proaktif untuk mendorong pengembangan sektor pengembangan game Indonesia sebagai penggerak ekonomi kreatif.
Kualitas pelayanan IGD sebagai kunci utama untuk meningkatkan kepuasan dan loyalitas pasien di Rumah Sakit Umum Daerah Karanganyar Nurjanah, Adha; Sutrisna, Em; Isa, Muzakar
Journal of Management and Digital Business Vol. 5 No. 1 (2025): Journal of Management and Digital Business
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jmdb.v5i1.1584

Abstract

This study aims to analyze the effect of service quality on patient satisfaction and loyalty, as well as the impact of the length of waiting time for patient transfer from the ER to the inpatient room on the quality of ER services at Karanganyar District Hospital. This research approach employs a mixed-methods approach, combining qualitative and quantitative aspects. From the qualitative side, data collection was carried out on informants in charge of the ER, and from the quantitative side, data collection was carried out using a purposive sampling technique that collected 93 patient respondents. The findings show that service quality and patient satisfaction have a significant positive effect on loyalty, and service quality also has a significant positive effect on patient satisfaction. The causes of the long transfer of ER patients to the inpatient room at Karanganyar District Hospital include DPJP doctors who are difficult to contact, DPJP doctors who have special requests for patient care in the ER, Bed management systems that have not been running, full inpatient rooms, laboratory results that take a long time for specific examinations, radiology reading results that take a long time because radiology specialist doctors are not on standby on day and night shifts, patient escorts or porters who are challenging to find.
Influence of Service Waiting Time and Service Quality on Patient Satisfaction and Its Impact on Patient Loyalty: A Case Study at the Pediatric Polyclinic: JEL Classification: I10, I11, L83, C38, M31 Sari, Primadiati Nickyta; Ichsan, Burhannudin; Isa, Muzakar
Journal La Bisecoman Vol. 6 No. 2 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i2.2174

Abstract

Patient satisfaction serves as a critical indicator in evaluating the quality of healthcare service delivery. This study stems from concerns regarding extended waiting times experienced by patients at the Pediatric Polyclinic of Indriati Hospital Boyolali, which are believed to contribute to diminished satisfaction and loyalty among service users. The primary objective of this research is to assess and map the influence of service waiting time and service quality on patient satisfaction, as well as to examine the subsequent impact on patient loyalty toward the healthcare institution. A quantitative research approach was employed using a survey method, with data analyzed through causal statistical techniques utilizing Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). Data were collected via a convenience sampling method, involving 100 respondents who were currently receiving or had recently received services at the Pediatric Polyclinic of Indriati Hospital Boyolali. The findings reveal that both service waiting time and service quality have a significant and positive impact on patient satisfaction. Furthermore, these two variables also directly affect patient loyalty. Importantly, patient satisfaction was found to act as a significant mediating variable, bridging the influence of service waiting time and service quality on loyalty. These results underscore the necessity of enhancing service process efficiency and improving the quality of service interactions as key strategies for building trust and fostering long-term loyalty among hospital service users.
Persepsi Pasien Terhadap Pelayanan Rumah Sakit di Indonesia: Sebuah Tinjauan Naratif Komprehensif Wahyudya Setya Ananta; Ichsan, Burhannudin; Isa, Muzakar
Plexus Medical Journal Vol. 4 No. 3 (2025): Juni
Publisher : Fakultas Kedokteran, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/plexus.v4i3.2554

Abstract

Tinjauan pustaka ini bertujuan untuk menganalisis dan mensintesis temuan-temuan penelitian mengenai persepsi pasien terhadap pelayanan rumah sakit di Indonesia. Pemahaman akan persepsi pasien sangat krusial dalam upaya peningkatan mutu pelayanan kesehatan, yang pada gilirannya akan berdampak pada kepuasan dan loyalitas pasien. Metode tinjauan sistematis digunakan, dengan mengidentifikasi, mengumpulkan, dan menganalisis artikel jurnal relevan secara naratif dan tematik untuk mensintesis temuan. Berbagai studi menunjukkan variasi persepsi pasien, dengan mayoritas melaporkan tingkat kepuasan moderat hingga baik, namun aspek tangibles (bukti fisik) dan reliability (keandalan) seringkali menjadi area dengan penilaian terendah. Faktor-faktor seperti sikap, motif, kepentingan, pengalaman, harapan, serta karakteristik pasien (umur, jenis kelamin, pendidikan, pekerjaan) memengaruhi persepsi secara signifikan. Tinjauan ini diharapkan dapat memberikan implikasi praktis bagi manajemen rumah sakit dan pembuat kebijakan dalam merumuskan strategi peningkatan mutu pelayanan yang berorientasi pada pasien.
How important are entrepreneurial passion, government support, and financial resource availability in improving SME performance? Liana Mangifera; Muzakar Isa; Ali Zainal Abidin
JBTI : Jurnal Bisnis : Teori dan Implementasi Vol. 16 No. 1 (2025): April 2025
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jbti.v16i1.22329

Abstract

This research examines entrepreneurial passion (EP) along with the possible outcomes on business performance among MSMEs. Entrepreneurial passion is an important factor that drives business success through the emotional strength that urges individuals to do whatever it takes to achieve their business goals, especially the food and manufacturing MSMEs in Surakarta. The objective of this research is precisely to identify entrepreneurial passion and its impact on business performance through the role of government support (GS) and financial resource availability (FRA). Based on the entrepreneurial identity approach of 180 MSMEs in the small manufacturing and food business sectors in the Surakarta Region, passion as a founder, inventor, or business developer on the impact of their business performance results was identified. The results revealed that EP and GS significantly affected MSME performance. The FRA did not significantly affect the MSME performance. In this case, GS partially mediates the influence of EP on performance, while FRA could not mediate the influence of EP on performance. This research implies that government support has an essential role in fostering an entrepreneurial passion in the context of small businesses that are still in the growth stage. In addition, MSME players need to know their character according to their passions to produce superior performance; this aligns with the personality-job fit theory
Analysis of The Efficiency Level of Zakat Management Institutions in Indonesia: Data Envelopment Analysis (DEA) Moch. Adi Nur Ikhsan; Muzakar Isa; Muhammad Sholahuddin; Edy Purwo Saputro
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 3 (2025): : All articles in this issue include authors from 3 countries of origin (Indone
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i3.7667

Abstract

Zakat management in Indonesia faces significant challenges in achieving efficiency, even though the potential for national zakat is very large per year. The actual collection, which remains below 10% of this potential, indicates that the performance of zakat management institutions both governmental and non-governmental has yet to be optimized. This study aims to measure the efficiency levels of zakat management institutions in Indonesia, identify the factors that influence their efficiency, and analyze the differences in efficiency based on institutional clusters: government, civil society organizations, and corporate-based institutions. A quantitative descriptive approach was employed using Data Envelopment Analysis (DEA) applied to the audited financial reports of 14 zakat institutions over the period 2019–2023. Input variables included total operational costs, personnel expenses, and total assets, while output variables consisted of the amount of zakat collected and distributed. The findings reveal that not all institutions operate at optimal technical efficiency. Zakat institutions managed by civil society organizations demonstrated the highest efficiency, followed by corporate-based institutions, with government institutions showing the lowest levels of efficiency. The variation in efficiency across clusters is attributed to differences in organizational structure, decision-making flexibility, technological adoption, and community engagement. This study provide critical implications for improving zakat governance and offer strategic insights for policymakers and zakat managers to enhance institutional efficiency and maximize the potential of zakat funds in Indonesia.
Analysis of Healthcare Services Based on Local Wisdom and Holistic Care in Relation to Patient Loyalty: JEL Classification: I10, I12, I18, L84, M31 Cahyaningrum, Rina Asih Budi; Isa, Muzakar; Soekiswati, Siti
Journal La Bisecoman Vol. 6 No. 3 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i3.2430

Abstract

Health services that focus solely on medical aspects often fail to address patients’ comprehensive needs. Integrating local wisdom and holistic care offers a strategic approach to enhance service quality. Local wisdom reflects community cultural values, while holistic care addresses physical, psychological, social, and spiritual dimensions. Together, they can strengthen hospital image, increase satisfaction, and build loyalty. PKU Muhammadiyah Karanganyar Hospital, grounded in religious and cultural values, is well-positioned to apply this model. This study analyzes the influence of services based on local wisdom and holistic care on patient loyalty, with hospital image and satisfaction as mediators. A quantitative cross-sectional design was used, involving 205 patients surveyed with closed-ended questionnaires. Data were analyzed using SEM-PLS with SmartPLS software. Findings show that services rooted in local wisdom positively influence hospital image, though modestly. Holistic care has a stronger impact on both image and satisfaction. Mediation analysis indicates that hospital image and satisfaction significantly link service provision to loyalty. Hospital image has a moderate effect on loyalty, while satisfaction plays a more direct role. The results suggest that cultivating a strong image and delivering comprehensive care are essential to fostering loyalty. Holistic care emerges as the dominant factor shaping positive perceptions and satisfaction. The study concludes that integrating cultural values with holistic care effectively strengthens patient relationships. Such a strategy should be a cornerstone of hospital service improvement.
PENGARUH SOCIAL MEDIA MARKETING TERHADAP PURCHASE INTENTION DENGAN VALUE CO-CREATION SEBAGAI VARIABEL MEDIASI Putri, Aimanisa Aulia; Isa, Muzakar
MANAJEMEN DEWANTARA Vol 8 No 1 (2024): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v8i1.16929

Abstract

This research aims to test the mediating influence of value co-creation on the influence of social marketing on purchase intention because value co-creation is believed to explain why social marketing can influence purchase intention. The research respondents were 227 Arkanza Batik consumers who were collected through questionnaires. The data will be analyzed using PLS-SEM analysis with the help of SmartPls. The test results concluded that social media marketing and value co-creation had a positive and significant effect on purchase intention on Instagram Batik Arkanza. Apart from that, social media marketing has a positive and significant effect on value co-creation and purchase intention, mediated by value co-creation on Instagram Batik Arkanza
Penguatan Kelembagaan Amal Usaha Muhammadiyah (Studi Kasus Di MIM PK Wirogunan) Mangifera, Liana; Isa, Muzakar
Jurnal Tarbiyatuna Vol 8 No 2 (2017)
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

MI Muhammadiyah Program Khusus (MIM PK) Desa Wirogunan Kecamatan Kartasura Sukoharjo merupakan salah satu amal usaha di bidang pendidikan yang dimiliki Pimpinan Ranting Muhammadiyah Desa Wirogunan Kecamatan Kartasura Kabupaten Sukoharjo. MIM PK Wirogunan ini merupakan lembaga pendidikan baru yang didirikan pada tahun 2014. Dalam menghadapi persaingan pendidikan dasar yang semakin ketat, maka MIM PK Wirogunan ini harus memiliki kelembagaan yang baik. Permasalahan yang dihadapi MIM PK Wirogunan adalah belum memiliki kelembagaan yang baik seperti perencanaan strategis sekolah masih seadanya dan aturan main stakeholders terkait belum disusun dengan baik. Tujuan kegiatan ini adalah pendampingan bagi MIM PK Wirogunan dalam menyusun kelembagaan organisasi. Kegiatan ini dilakukan melalui pendampingan bagi pimpinan sekolah dan guru untuk menyusun kelembagaan sekolah. Berdasarkan hasil pendampingan, MIM PK Wirogunan sudah memiliki kelembagaan yang lebih baik, seperti (1) terumuskannya hubungan antara PRM, BPH, Kepala Madrasah, Dewan Guru dan Komite Sekolah, (2) tersusunya struktur organsiasi dan job desk yang lebih jelas, dan (3) memiliki rencana strategis madrasah yang di susun dengan melibatkan stakeholders terkait.
Inovasi Teknologi dan Penerapannya pada IKM Kota Surakarta, Sebuah Studi Pendahuluan Setyawan, Anton Agus; Praswati, Aflit Nur Yulia; Nugroho, Sidiq Permono; Isa, Muzakar; Prasetya, Farid Adi; Kurniawan, Fery Indra; Setyawan, M Arkan
Determinasi: Jurnal Penelitian Ekonomi Manajemen dan Akuntansi Vol. 2 No. 4 (2024)
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/determinasi.v2i4.724

Abstract

This study aims to identify the types and levels of technology innovation adopted by Small and Medium Enterprises (SMEs) and cooperatives in Surakarta City, as well as to analyze its impact on their business development. A qualitative approach was applied using surveys, in-depth interviews, and focus group discussions (FGD). The findings indicate that most SMEs have implemented input-level innovations through human resource (HR) training and alternative raw material utilization, but have yet to advance significantly in product development or production process innovation. Business process innovations, especially in digital marketing, have been more widely adopted and directly contributed to increased sales. Key driving factors for innovation include government-provided training programs and revenue growth post-innovation. Meanwhile, obstacles faced by SMEs include limited R&D and training budgets, and inadequate technological auditing capabilities. This study recommends optimizing the roles of local governments and universities in innovation facilitation and providing incentives to support innovation sustainability in the SME sector.
Co-Authors A.A. Ketut Agung Cahyawan W AA Sudharmawan, AA Abi Muhlisin Abilawa, Mahendra Abu Bakar Akbar Aditya Rahayu Adji, Iwan Setiawan Afifah, Sarah Dila Nur Aflit Nuryulia Praswati Aflit Nuryulia Praswati Aflit Nuryulia Praswatia Agung Riyardi Agus Suwondo Agus Suwondo Agus Wahyudi Agus Wahyudi Agustin, Aming Putri Ahmad Mardalis, Ahmad Ahmada Auliya Rahman Aimanisa Aulia Putri Al-Kubro, Putri Balqis Alfia Magfirona Alfina Rahmatia Ali Zainal Abidin Aliffa Sandy Amir, Rafiq Arkana Amiroh Luthfiyah ‘Abidah Andiyani, Rhavida Anniza Anisa Ur Rahmah Anton Agus Setyawan Anwar, Rizqulla Zachary Aprilia Tri Cahyaningsih Apriliana, Mekar Icha Arief Aulia Fahmy Arief Budiman Arkana, Putut Tio Arum Desmawati Murni Mussalamah Arum Desmawati Murni Mussalamah, Arum Desmawati Arum Desmawati Murni Mussalamah, Arum Desmawati Murni Awal Prasetyo Ayuk Setiyawan ayuningrum, ananda puput Azahra, Fatimah Azkham, Fadilla Naswa Musallina Baihaqi, Muhamad Adzib Baskoro, Wisnu Burhannudin Ichsan Burhannudin Ichsan Cahyaningrum, Rina Asih Budi Cahyaningsih, Aprilia Tri Cahyono, Pipit Dwi Candra Kusuma Wardana Choirul Amin Della Ariska Deviana Denisa Yuniar Nugraheni Deviana, Della Ariska Devis, Chinta Alifia Dewi, Viriani Noviasari Dian Hudiyawati Dimas Ria Angga Pribadi Diska Dwi Yunanza Dyah Putri Mahasari Edy Purwo Saputro Eka Pratiwi, Astina Eka Risky Widyawati Elviana, Rahma Em Sutrisna Emi Erawati Erliyanto, Muhammad Alberta Evi Kurnia Sari Fahd, Mohammed Fajar Istikhomah Falasifatul Falah Farhan Hamzah, Muhammad Farid Adi Prasetya Fathurrahman, Yanuar Ihza Fatimah Azahra Fauziah Ar Rahmah Fauziya, Rafida Aviola Hana Firyal Nuzulul Fitri FX Sugiyanto Geraldy, Mochammad Hadi, Cahyono Handayani, Ponjaya Tri Hari Wujoso Helmia Khalifa Sina Herlambang Prima Yoga Herlambang Prima Yoga Hisan, Rumaisa Ihwan Susila Ikka Wijayanti Imronudin Imronudin Imronudin Imronudin Imronudin, Imronudin Indah Kurniawati Indah Kurniawati Indah Sri Astuti Indah Susilowati Irrawati, Mei Dian Istikomah, Robingatun Ita Nuryana Iwan Setiawan Adji Jati Waskito Karunia, Alya Fitri Dwi Kesha Dewi Nur Ramadani Kiki Widya Kirana Kirana, Kiki Widya Kumala, Paramita Dewi Kurniawan, Fery Indra Kusmiati Kusmiati Kusmiati Kusmiati Kussudyarsana Kusuma, Nabil Belantara Laudza, Naufal Lenny Puspita Dewi Lestari, Nila Kusuma Ayu Liana Mangifera Liana Mangifera Liana Mangifera Liana Mangifera Listyani, Syafira M. Farid Wajdi M. Farid Wajdi M. Farid Wajdi, M. Farid M. Sholahuddin M.Farid Wajdi, M.Farid Ma'ruf Ma'ruf Ma'ruf, Ma'ruf Mahasari, Dyah Putri Mahfud Nugroho Mahsa, Almira Ayudia Manurani, Haliza Putri Ida Mareiska Nabilla Alba Mar’i Muhammad, Mirza maulana, rachmad Miftakhul Huda Moch. Adi Nur Ikhsan Moechammad Nasir Moechammad Nasir Mohammad Althaaf Sosrobahu Muhammad Farid Wajdi Muhammad Fuad Setiawan Muhammad Qolbi Shobri Muhammad Randhy Kurniawan Muhammad Wahyuddin Muhammad Wahyuddin, Muhammad Muhammad Wegig Wicaksono Muhammad Zharfan Dzimar Mukti, Fauzan Olga Dwi Mulyadi, Desviana Umi Sholikah MULYOTO PANGESTU Mustofa, Mukhlis Mutiara Nur Azizah Nabila Ayu Wijayanti Nabila Ayu Wijayanti Nafiah Az Zahra Nafiah, Elviana Wilda Nanda Apriliasari Nelly Purnama Sari Ningrum, Dinda Tika Cahya Nisa Amalia Hartanto Nur Achmad Nur'Anjani, Marshanda Rahmalia Nurjanah, Adha Nurjanah, Puri Nawangsari Ainun Nurul Latifatul Inayati Paramastri, Dira Sekar Pipit Dwi Cahyono Prameswari, Dewani Anindita Mega Prameswari, Jelita Praswati, Aflit Nur Yulia Praswatia, Aflit Nuryulia Pratiwi, Arum Prihastiwi, Soviansya Anindya Prijanto, Tulus Priyani, Nabila Novita Puri Nawangsari Ainun Nurjanah Purwani Putra, Daud Hendawan Guritna Putri Alfiatur Rochimah Putri, Aimanisa Aulia Putri, Angelia Sukma Ningrum Afrida Yono Putri, Zahra Adelia Rafiq Arkana Putra Rahmatdi Raihan Akhwan Ashshiddiqi Rini Kuswati Rini Kuswati Robingatun Istikomah S Soepatini S Syamsudin Safari Wahyu Jatmiko Safira Rijka Ardima Safira Rijma Ardima Safitri, Dinda Dwi Sandy, Aliffa Saputra, Faizal Yoga Saputri, Dwi Sari, Intan Cantika Sari, Nelly Purnama Sari, Primadiati Nickyta Setyawan, M Arkan Sheilaika Nur Wahyuningsih Sidiq Permono Nugroho Sina, Helmia Khalifa Sina, Helmia Khalifah Sinta Permatas Sari Siti Aisyah Siti Fatimah Nurhayati Siti Soekiswati Siti Zulaekah Siti Zulaekah Sri Sunarjono Sulistiyaningrom, Woro Sulthoni Surya Saputra Sumbaga, Utari Anggit Supomo Supomo Syahrani Shabrina D Syahrani Shabrina D Syaira Hafsha Tsabita Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin, S Tri Bowo Cahyono Tri Windarsih Tsabita, Syaira Hafsha Tulus Prijanto Udiani, Asih Arifah Ujianto, Muhammad Utami, Dewi Tri Valentino, Ferrara Farrel Veranika Trisna Pratiwi Viriani Noviasari Dewi W Widojono, W Wafiatun Mukharomah Wahyu Triyulianto Putro Wahyudya Setya Ananta Wawan Kurniawan Wawan Kurniawan Wening Nurlita Azhari Wibowo Heru Prasetiyo Wicaksono, Akmal Widada Widada Widyaningrum, Anggraheni Widyawati, Eka Risky Wikantama, Aswin Wiyadi Wiyadi Wiyadi Wiyadi Wiyadi Wiyadi Wulandari, Nita YAN ADITYA PRADANA Yanto, AY Yanuar Rizky Saputro Yulfan Arif Nurohman Yustisiana Pramesti, Syifana Putri Yusuf Alam Romadhon Zada Almira Fitri Zada Almira Fitri Zulfa Irawati Zulfa Irawati Zulfiqar Ravi Rahman