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Penyebab Keterlambatan Kelengkapan Dokumen dan Kualifikasi Penyedia Jasa Alih Daya pada Kereta Api Logistik Amelia, Nabilla Rizki; Ricardianto, Prasadja; Fitrina, Rehani; Adi, Erman Noor; Wahyuni, Endang
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 10 No. 1 (2024): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v10i1.1440

Abstract

There are still obstacles in the outsourcing service procurement system faced by PT. Kereta Api Logistik, especially in the procurement of goods and services, delays in completing documents, lack of documents uploaded by providers. Aims of this research are; to analyze the main root causes and factors for delays in completeness, documents and provider qualifications in the smooth process of procuring outsourcing services. Another objective is what actions or solutions are carried out by PT. Kereta Api Logistik in overcoming the smooth procurement of outsourcing services. The method used in this research is Pareto 80/20 and Fishbone analysis, by conducting interviews with nine employees and field research. The results of the study found several obstacles, namely selective differences in perceptions, lack of user calculations regarding budget requirements at the beginning of the year, because there was no socialization before procurement began to vendors who would be partners, lack of coordination between users and people in the charge of the area or area regarding requirement specifications in the field, and the document is not approved by the board of directors, it changes. From this research the next procurement system can be improved.
Increasing The Role of Rail-Based Public Transportation to Reduce Congestion in Jakarta Saputro, Soemino Eko; Abdurachman, Edi; Ricardianto, Prasadja; Arifin, Julison; Gassing, Umar
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 3 (2024): Dinasti International Journal of Education Management and Social Science (Febru
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i3.2357

Abstract

Problems that cause public transport less desirable because the rail network is still minimal, public transport services still need to be improved, full integration can not be realized and the development of Transit Oriented Development can not be implemented as a whole. This study was conducted to determine whether the service model and public policy were successful, therefore the study used variables namely; Perceived Quality; Trust; Passenger Satisfaction; Perceived Value; Passenger Preference; Passenger Loyalty, Behavior Intention to Purchase, and Transit Oriented Development as moderation. The data analysis methods in this study include Importance and Performance Analysis (IPA), and Structural Equation Model (SEM) with the help of the SMART PLS program. This study used a sample of 400 respondents. Based on the results of the analysis perceived quality, Passenger satisfaction, trust, and Passenger loyalty can have a positive and significant effect on behavior intention to purchase but perceived value does not have a significant effect, so the development of transit-oriented development can have a significant effect on loyalty and behavior intention to purchase. Important performance analysis to improve service performance, namely train travel without obstacles, high reliability, and integrated and single ticket system.
The Influence of Marketing Strategy Through Social Media on Retail Business Partner Satisfaction at Soekarno-Hatta Airport Pramana, Aditya; Simarmata, Juliater; Ricardianto, Prasadja
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 4 (2024): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i4.2502

Abstract

This study aims to analyze the effect of the independent variables                               (media interactivity, recommending affordance, immersion experience, and credibility perception) on the dependent variable (intention to continue use). Respondents in this study focused on business partners who use airports service company social media. The data used in this study is primary data that comes directly from the object of research. The research sample was selected using a purposive sampling method in order to obtain 150 respondents as the sample. The data analysis used to test the hypothesis is Partial Least Square SmartPLS 4 software PLS-SEM. The results showed that the independent variables (media interactivity, recommending affordance, immersion experience, credibility perception) had a positive effect on the dependent variable (intention to continue use). The results of this study also provide information that the existence of social media for airport service companies will increase the company’s initiative in making breakthroughs in innovation and development of its social media. In addition, social media increases the efficiency of a company, including reducing the burden of communication costs, and can also reduce research costs because social media makes it easy to conduct direct surveys of business partners. With social media, it can also increase the loyalty of retail business partners to airport service companies (brands) that they own.
Unveiling Angkasa Pura Airport's Economic Efficiency Through DEA Analysis Kurnia Sinta, Azmieti; Abdurachman, Edi; Ricardianto, Prasadja; Yuliantini, Yuliantini
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 4 (2024): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i4.2614

Abstract

This study aims to analyze the economic efficiency of airports in Angkasa Pura I, especially since the formation of the Tourism SOE holding in 2022 which changes airport operations. This study examines efficiency during the COVID-19 pandemic by introducing Air Traffic Movement (ATM), Air Passenger Movement (APM), and Air Cargo Movement (ACM) variables as output variables, which provide new insights that have not been explored before, especially the study in all Angkasa Pura I airports. This study uses quantitative research methods with non-parametric techniques to analyze efficiency and economies of scale in the aviation industry.  The analytical tool used is Data Envelopment Analysis (DEA) using STATA 17 software as the main tool to evaluate efficiency and economies of scale at 16 airports. The results revealed variations in the level of efficiency of economies of scale among airports, with some airports improving their efficiency in response to the pandemic. The study confirms the importance of effective management strategies, transparency in information dissemination, and continuous monitoring in shaping airports' economic efficiency.
Kualitas Pelayanan dan Kepuasan Penumpang: Bukti Empiris di Pelabuhan Penyeberangan Ro-Ro Rupat Provinsi Riau Azizul, Azizul; Sijabat, Eduard Alfian Syamsya; Tampubolon, Manahan Parlindungan; Tatiana, Yana; Ricardianto, Prasadja
Jurnal Penelitian Transportasi Laut Vol. 25 No. 2 (2023): Jurnal Penelitian Transportasi Laut
Publisher : Sekretariat Badan Kebijakan Transportasi, Formerly by Puslitbang Transportasi Laut, Sungai, Danau, dan Penyeberangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/transla.v25i2.2294

Abstract

Tujuan penelitian ini adalah mengetahui pengaruh fasilitas, aksesibilitas, dan kualitas pelayanan terhadap kepuasan penumpang di Pelabuhan Penyeberangan Ro-Ro Rupat, Provinsi Riau. Jalan utama di Pulau Rupat yang menghubungkan ke luar daerah seperti ke Bengkalis dan Pekanbaru terputus kerena bentangan laut yang cukup luas antara pulau Rupat dengan kota Dumai. Penelitian ini menggunakan 340 sampel penumpang yang ada di Pelabuhan Penyeberangan Ro-Ro Rupat, Provinsi Riau. Teknik analisisnya menggunakan analisis jalur dengan SmartPLS. Hasil penelitian ini menunjukkan bahwa terdapat pengaruh langsung variabel fasilitas, kualitas pelayanan, dan aksesibilitas terhadap kepuasan penumpang yang dibuktikan dengan nilai t-statistic masing-masing sebesar 3,997; 8,585; dan 3,912. Adapun fasilitas (t-statistic = 3,464) dan aksesibilitas (t-statistic = 11,434) juga berpengaruh terhadap kualitas pelayanan. Selain itu, terdapat pengaruh tidak langsung variabel fasilitas (t-statistic = 3,251) dan aksesibilitas (t-statistic = 6,788) terhadap kepuasan penumpang melalui kualitas pelayanan. Secara umum, hasil penelitian ini menyatakan bahwa terdapat pengaruh langsung dan tidak langsung antara fasilitas, aksesibilitas, dan kualitas pelayanan terhadap kepuasan penumpang di Pelabuhan Penyeberangan Ro-Ro Rupat.  
On Time Performance pada Maskapai Nasional di Bandar Udara Adi Soemarmo Solo Simarmata, Juliater; Ricardianto, Prasadja; Hariri, Muhammad; Pahala, Yosi; Setia Kurniawan, Jermanto
WARTA ARDHIA Vol. 50 No. 2 (2024)
Publisher : Sekretariat Badan Kebijakan Transportasi, Kementerian Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/wa.v50i2.514.95-107

Abstract

Tujuan penelitian untuk mengetahui pelayanan baggage delivery di PT. Lion Mentari Airlines di Bandar Udara Adi Soemarmo Solo dalam mendukung tercapainya On Time Performance pesawat narrow and wide body. Metode penelitian yang digunakan, secara statistik melalui pengujian uji kecukupan data dan uji keseragaman data, menghitung batas kontrol atas dan batas kontrol  bawah. Dari hasil analisis maka diperoleh rata-rata waktu pelayanan baggage delivery yang diberikan kepada pesawat tipe narrow body sebesar sebesar 34,2 menit. Rata-rata waktu p pelayanan baggage delivery yang diberikan kepada pesawat tipe wide body sebesar sebesar 63,45 menit, sehingga pelayanan yang diberikan tidak optimal. Lamanya waktu pelayanan baggage delivery ini sebagai temuan kunci, adanya waktu yang cukup lama pada bongkar  muat bagasi penumpang pesawat dan perjalanan dari apron ke belt conveyor pengambilan bagasi. Dari kedua jenis pesawat yang melayani penerbangan di Bandar udara Adi Soemarmo Solo terdapat lima penerbangan yang  tidak dapat mencapai On Time Performance yang disebabkan oleh lamanya penanganan dalam kegiatan baggage delivery, khususnya untuk jenis pesawat Boeing 737-800, Boeing 737-900 dan Airbus 330-200.
Competency and work motivation: Empirical evidences from the logistics industry in Indonesia Rahman, Anhar; Ricardianto, Prasadja; Marina, Sandriana; Fatimah, Siti; Nasution, Nursery Alfaridy S.
Jurnal Manajemen dan Pemasaran Jasa Vol. 18 No. 1 (2025): Maret
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/v18i1.21303

Abstract

The primary issue of this study is the lagging competency in the logistics field, as it has not yet been able to improve the quality and quantity of human resources in line with the Logistics Performance Index. The purpose of this research is to analyse the contributions of competency, non-physical work environment, and office layout on employee performance through work motivation in the logistics industry in South Tangerang, Banten, Indonesia. This research method employs a quantitative approach based on Structural Equation Modeling (SEM) using Partial Least Squares (PLS). The sampling method and respondent criteria employ a convenience sampling method, with a sample of 271 employees from 11 logistics companies in Indonesia. Based on the analysis results, it is found that competency, non-physical work environment, and office layout have both direct and indirect positive contributions to employee performance through work motivation. Furthermore, motivation directly has a positive contribution to employee performance. However, the research also found that competency does not directly have a positive contribution on motivation, while competency indirectly has a negative and insignificant contribution on employee performance through work motivation. Therefore, from the perspective of the logistics industry, it is crucial to pay attention to competency, non-physical work environment, office layout, and work motivation to enhance employee performance and achieve progress in the logistics industry.
The Facilities and Infrastructure Readiness of Indonesian Shipping Company Sholihah, Sita Aniisah; Afriliani, Desri; Bijaksana, Gena; Abdurachman, Edi; Ricardianto, Prasadja; Ferdiansyah, Anton
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol. 12 No. 2 (2025): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i2.1381

Abstract

A shipping company was assigned to deliver heavy cargo owned by electric steam power plant, PLTU SUMSEL-8. The company should prepare the necessary facilities and infrastructure to ensure a smooth delivery. The research purpose is to analyze the impact of facility and infrastructure readiness on the smooth transport of heavy cargo mediated by the supervision of the shipping company. The study used a Quantitative method with data collected through Likert-scale questionnaire distributed to a sample of 30 operational employees directly involved in the task. The data analysis was conducted using Path Analysis. The result shows a positive and significant influence of facility and infrastructure readiness on the supervision provided by the company. However, there is a less significant direct influence of the facilities and infrastructure readiness of the heavy cargo smooth transportation that could be interpreted as the possibility of other factors determine the smooth transportation apart from the facilities and infrastructure readiness.
Pengaruh Antrean Kendaraan Terhadap Kerugian Ekonomi dan Risiko Keselamatan pada Perlintasan Stasiun Bojonggede Bogor Mulyanto, Teguh Dwi; Ricardianto, Prasadja; Fatimah, Siti; Handayani, Susanty; Abidin, Zaenal
Jurnal Penelitian Transportasi Darat Vol. 27 No. 1 (2025): Jurnal Penelitian Transportasi Darat
Publisher : Sekretariat Badan Kebijakan Transportasi, Formerly by Puslitbang Transportasi Laut, Sungai, Danau, dan Penyeberangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/jptd.v27i1.2245

Abstract

Penutupan perlintasan sebidang di sekitar kawasan Stasiun Bojonggede, Bogor, menimbulkan dampak berupa konsumsi bahan bakar minyak yang terbuang dan kerugian ekonomi sangat banyak per hari dan pertahunnya, serta berdampak pada risiko keselamatan yang tinggi. Penelitian ini bertujuan untuk mengetahui kerugian ekonomi dari konsumsi bahan bakar minyak yang terbuang dan mengevaluasi risiko keselamatan pada perlintasan sebidang di kawasan Stasiun Bojonggede, Bogor. Metode penelitian yang digunakan adalah pendekatan analisis antrean dan tundaan dengan alat analisis Deterministic Queueing Analysis dan Mean Absolute Percentage Error. Selain itu, diperlukan juga metode analisis kerugian ekonomi yang dihitung berdasarkan konsumsi bahan bakar minyak yang terbuang pada saat penutupan perlintasan sebidang yang dikonversikan dalam satuan rupiah. Secara keekonomian, pada Perlintasan Sebidang I dan Perlintasan Sebidang II didapatkan bahwa delapan kriteria evaluasi memiliki risiko yang tinggi terhadap keselamatan dan kerugian ekonomi per hari serta pertahun yang cukup besar. Berdasarkan rekapitulasi dapat disimpulkan bahwa keakuratan nilai Mean Absolute Percentage Error untuk masing-masing pendekat pada perlintasan dengan panjang antrean hasil perhitungan metode Deterministic Queueing Analysis memiliki akurasi yang sangat baik setelah dibandingkan dengan hasil survei di lapangan. Adapun rekomendasi yang diberikan adalah peningkatan perlintasan sebidang menjadi perlintasan tidak sebidang seperti jalan layang atau terowongan dan dilakukan penutupan perlintasan sebidang. Temuan kunci adalah lamanya tundaan dan panjangnya antrean kendaraan yang menyebabkan kerugian secara ekonomi. Hal ini disebabkan karena banyaknya konsumsi bahan bakar yang terbuang pada saat pintu perlintasan sebidang ditutup. Potensi kerugian ekonomi yang telah dihitung diharapkan dapat menjadi pertimbangan pemerintah dalam penentuan kebijakan penanganan perlintasan sebidang lebih lanjut.
Peluang dan Tantangan Sumber Daya Manusia dalam Penyelenggaraan Pelabuhan Cerdas (Smart Port) Nasional di Masa Revolusi Industri 4.0 Ricardianto, Prasadja; Nasution, Syahrial; Naiborhu, Maria Angelin; Triantoro, Wegit
Warta Penelitian Perhubungan Vol. 32 No. 1 (2020): Warta Penelitian Perhubungan
Publisher : Sekretariat Badan Penelitian dan Pengembangan Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/warlit.v32i1.1524

Abstract

Penelitian ini bertujuan mengetahui peluang, tantangan, dan solusi untuk Sumber Daya Manusia(SDM) pelabuhan nasional di Indonesia dalam menghadapi Revolusi Industri 4.0 dan mengembangkan pendidikan yang sudah ada. Permasalahan dan tantangan yang dihadapi oleh masyarakat kepelabuhanan terletak pada penempatan sumber daya manusia, pembaruan aplikasi teknologi di bidang pelayaran, dan daya saing industri pelayaran. Permasalahan terbesarnya adalah ego sektoral yang masih tinggi, misalnya biaya logistik yang mahal di Indonesia. Adapun, tantangan terbesarnya adalah mengolaborasi pelayanan agar dapat diintegrasikan dan menghilangkan ego sektoral tersebut. Pengembangan teknologi informasi yang menjadi penggerak ekonomi dunia belum sepenuhnya dapat disusul dengan pendidikan saat ini. Penelitian ini merupakan studi literatur yang fokus pada hasil wawancara mendalam (in-depth interviews) dengan beberapa narasumber. Hasil penelitian yang berkaitan dengan pelabuhan cerdas (smart port) menunjukkan bahwa penggunaan automasi dan semi-automasi terkait dengan berkembangnya digitalisasi akan menjadi suatu acuan di dalam pelayanan pelabuhan secara nasional. Selain itu, diperlukan pendidikan yang menghasilkan sumber daya manusia dengan kekhasan maritim melalui pendalaman lebih ilmiah, khususnya pada jurusan Nautika, Teknika, dan Tatalaksana, serta pelatihan bersertifikat tingkat diploma. Kata Kunci: pendidikan; peluang; revolusi industri; pelabuhan cerdas; sumber daya manusia; tantangan AbstractOpportunities and Challenges for Human Resources in Organizing National Ports in Indonesia: This research was designed to assess the opportunities and challenges for human resources of national ports in Indonesia in the industrial revolution 4.0, provide relevant solutions, and evaluate and improve existing education. The problem and challenges faced by the port society lie in human resources distribution, connectivity, update on technological applications in shipping, and the competitiveness of the shipping industry. In terms of human resources, experts, especially in the port sector, seem to be limited in number. Sectoral egotism that, for example, leads to expensive logistics costs, has been reported as the greatest problem, and, accordingly, an integrated collaboration on service provision in this atmosphere poses a significant challenge to human resources in national ports. Moreover, today’s education has not been able to catch up with the advancement of Information Technology, which is the engine of the world economy. This research employed a literature study focuing on the results of in-depth interviews with several informants. The results showed that, in the context of smart ports, automated and semi-automated systems as a result of digitalization would most likely become a reference in port services nationally. An education that produces human resources with maritime specialties through in-depth scientific analyses (especially in Nautical, Technical, and Management majors) and certified training at the diploma level is highly required. Keywords: education; opportunity; industrial revolution; smart port; human resource; challenge
Co-Authors Abdullah Ade Suryobuwono Adeputra, Damas Kusuma Adi, Erman Noor Afriliani, Desri Agus Nugroho, Agus Agus Pujianto Agus Setiawan Agusinta, Lira Akbar, Maroef Amelia, Nabilla Rizki Arifin, Julison ASEP SUPARMAN Aswanti Setyawati Azizul, Azizul Berliana, Dhana Bijaksana, Gena Budi Sitorus, Budi Darmawan Apriyadi, Darmawan Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Endang Wahyuni ENDRI ENDRI Euis Saribanon, Euis Fachrial, Peppy Farisyi, Sofwan Ferdiansyah, Anton Fitrina, Rehani Francis Tantri, Francis Gasing, Umar Gassing, Umar Handayani , Susanty Handayani, Sri Handayani, Susanty Hariri, Muhammad Helfi, Fendy Idris Gautama, Idris Indrawan, Rully irwan chairudin, irwan Jermanto Setia Kurniawan, Jermanto Setia Juliater Simamarta Koharudin, Muhammad Komarrudin, Achmad Kurnia Sinta, Azmieti Kurniawan, Ferdy Trisanto Malisan, Johny Mimbar, Ahmad Muhammad Rifni, Muhammad Mulyanto, Teguh Dwi Naiborhu, Maria Angelin Nasution, Nursery Alfaridy S. Nasution, Syahrial Nugroho, Sinung Tri Oce Prasetya, Oce P. Sirait, David Pramana, Aditya Primadi Candra Susanto Purba, Okin Ringan Rafi, Salahudin Rahman, Anhar Risdiana, Azis Okta RR. Ella Evrita Hestiandari Sandriana Marina Saputro, Soemino Eko Sari, Darmika Sembiring, Honny Fiva Akira Setia Kurniawan, Jermanto Sholihah, Sita Aniisah Siahaan, Julyanthi Marine Sijabat, Eduard Alfian Syamsya Siti Fatimah Siti Maemunah Sitorus, Tulus Irpan Harsono Soekirman, Atong Sri Rahardjo Sufriyano, Sufriyano Suhalis, Adenan Suryobuwono, Abdullah Ade Tampubolon, Manahan Parlindungan Thamrin Thamrin Triantoro, Wegit Wahyuningtias , Nida Handamari Wardhono, Djarot Tri Wibowo, Heriyanto Widiyanto, Prima Willy Arafah, Willy Yana Tatiana, Yana Yasin, Robiha Yosi Pahala, Yosi Yosiyanto, Robi Yuliantini Yuliantini Zaenal Abidin