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Pengaruh Konflik Peran Ganda dan Beban Kerja Berlebihan Terhadap Kelelahan dengan Stres Kerja Sebagai Variabel Mediasi di Puskesmas Pradidta, Elsa; Fauzan, Rizky; Saputra, Pramana; Karsim, Karsim
Jurnal Multidisiplin West Science Vol 4 No 06 (2025): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v4i06.2291

Abstract

Di Indonesia, puskesmas memainkan peran penting dalam penyediaan layanan kesehatan, tetapi sering menghadapi berbagai tantangan, seperti tingkat pekerjaan yang tinggi, keterbatasan sumber daya, dan tekanan pekerjaan, yang semuanya dapat memengaruhi kesehatan tenaga kesehatan. Tujuan dari penelitian ini adalah untuk menyelidiki faktor-faktor yang mempengaruhi kelelahan bagi tenaga kesehatan di Puskesmas Ambawang, dengan penekanan khusus pada hubungan antara konflik di tempat kerja dan tekanan kerja yang berlebihan dan stres di tempat kerja. Analisis data dilakukan dengan metode Smart PLS. Populasi total adalah 100 orang, dan teknik purposive sampling digunakan untuk mengambil 49 sampel. Hasil menunjukkan bahwa work family conflict dan work overload juga berpengaruh secara signifikan terhadap burnout, sementara work overload tidak memiliki pengaruh yang signifikan, meskipun arahnya positif. Namun, job stress tidak terbukti memediasi hubungan antara work family conflict dan work overload dan burnout.
The Influence of Training Management on Training Effectiveness and its Impact on Employee Competency Yunitasari*, Richa Kartika Kristin Dian; Fauzan, Rizky
Riwayat: Educational Journal of History and Humanities Vol 6, No 4 (2023): Educational, Historical Studies and Humanities
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v6i4.34990

Abstract

Abstrak: Beberapa keterampilan yang dibutuhkan pada era sekarang seperti resilience and stress tolerance, complex problem solving, active learning, communication skills, collaboration and teamwork, leadership skills, digital literacy, dan adaptability and flexibility. Sejumlah program penguatan kapasitas SDM dilakukan oleh perusahaan guna menjawab kebutuhan zaman yaitu dengan menggelar beberapa program pelatihan setiap tahun. Tujuan penelitian ini adalah untuk menguji dan menganalisis pengaruh manajemen pelatihan terhadap kompetensi pegawai melalui efektivitas pelatihan. Pengumpulan data menggunakan kuesioner yang disebarkan melalui link sosial media kepada 113 pegawai di salah satu perusahaan BUMN di Pontianak. Jawaban responden yang terkumpul dianalisis menggunakan pendekatan persamaan model struktural dengan alat analisis SmartPLS. Hasil penelitian menunjukkan bahwa manajemen pelatihan berpengaruh terhadap peningkatan kompetensi pegawai melalui efektivitas pelatihan.
The Role of Organizational Commitment and Organizational Culture in Promoting Knowledge Sharing (Case Study on Employees of KSP CU Tilung Jaya Putussibau) Triadi*, Masius; Fauzan, Rizky
Riwayat: Educational Journal of History and Humanities Vol 6, No 4 (2023): Educational, Historical Studies and Humanities
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v6i4.34922

Abstract

Abstract: In the era of globalization and rapid technological advancements, an organization's ability to manage and share knowledge becomes crucial for remaining competitive and innovative. The purpose of this research is to investigate the extent to which organizational commitment and organizational culture influence knowledge sharing among employees at the Koperasi Simpan Pinjam (KSP) CU Tilung Jaya. Organizational commitment, encompassing affective, continuance, and normative commitments, was studied as a factor influencing knowledge sharing. Organizational culture, with indicators including innovation, result orientation, employee orientation, aggressiveness, and stability, was also identified as a factor affecting knowledge sharing behavior. This study adopted a survey approach using a questionnaire as the data collection instrument, distributed to 50 respondents out of 115 employees of KSP CU Tilung Jaya. Data analysis was conducted using multiple linear regression with SPSS version 25. The findings reveal that both organizational commitment and organizational culture have a positive impact on knowledge sharing practices. This research provides further insights into how internal organizational factors, like organizational commitment and culture, can influence knowledge sharing behavior. These findings can serve as a foundation for the administrators of KSP CU Tilung Jaya to formulate policies that support and encourage knowledge sharing within the organization
The Effect of Digital Marketing and CRM on Repurchase Intention with Customer Experience Mediation at Consina Store Pontianak on Shopee Fauzan, Ahmad Hilmi; Fauzan, Rizky; Fitriana, Ana; Listiana, Erna; Ahmadi
International Journal of Economics, Business Management and Accounting (IJEBMA) Vol. 7 No. 2 (2025): July 2025
Publisher : MultiTech Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59890/ijebma.v7i2.3132

Abstract

The rapid development of digital technology has significantly transformed consumer behavior and business practices across various countries, including Indonesia. This study examines the relationship between digital marketing strategies, customer relationship management (CRM), and customer experience in shaping repurchase intention on the Shopee platform, with a specific focus on Consina Store Pontianak. A quantitative approach was employed using a survey design and purposive sampling of 163 respondents who have purchased or plan to purchase products from Consina Store Pontianak via Shopee. Data were collected through Google Forms and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The model assessment included indicator validity, reliability, discriminant validity, and structural analysis to test the relationships between variables using path coefficients, t-statistics, and p-values. The results reveal that digital marketing does not have a direct significant effect on repurchase intention; however, customer experience plays a crucial mediating role between digital marketing, CRM, and repurchase intention. CRM has a strong positive influence on both customer experience and repurchase intention. These findings highlight the importance of personalized customer interactions and effective relationship management in driving purchasing decisions on e-commerce platforms like Shopee. By integrating digital marketing, CRM, and customer experience, this study provides both theoretical and practical contributions for e-commerce business practitioners. The synergy among these three aspects is key to enhancing repurchase intention and maintaining competitive advantage in Indonesia’s digital era
Do informative value and entertainment value in tiktok influence purchase decision on somethinc products Marisca, Tirza Eudia; Azazi, Anwar; Purmono, Bintoro Bagus; Fauzan, Rizky; Yakin, Ikram
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1686

Abstract

The development of the digital era has an impact on many areas, including product marketing. One way to market products in the digital era is to use social media as a marketing method to promote products. The high social media use by the general public is an excellent opportunity for business people to expand their market reach. And without any restrictions. One of the products widely promoted via social media is beauty products, which are currently increasingly competitive. Therefore, the right product marketing strategy must be implemented to attract consumer attention through social media. This research aims to determine the impact of informative value, entertainment value, and trust in brand posts on purchase decisions for Somethinc products. The questionnaire used in the data collection process had 225 participants. The sampling technique used was purposive sampling using Structural Equation Modeling (SEM) and AMOS statistical tools. These findings show that informative value and entertainment value have a positive and significant influence on trust in brand posts, and trust in brand posts also has a positive and significant influence on purchase decisions. Trust in brand posts mediates between informative value and entertainment value and purchase decisions
How does green attitude, green advertising, and environmental awareness impact on green purchase intention? Maharani, Tri Adinda; Shalahuddin, Ahmad; Listiana, Erna; Hasanudin, Hasanudin; Fauzan, Rizky
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1689

Abstract

The world is now very concerned about how to maintain environmental balance, so there needs to be an urgent change in the way consumers pay attention to the importance of maintaining sustainability and environmental balance. Eco-friendly products are goods and services, including products that have applied the principles of preserving, protecting and managing the environment. Along with the development of technology, green advertising becomes one of the variables that is considered to determine the extent of its influence on the intention to green purchase products. Green advertising focuses on environmentally friendly advertising or marketing that aims to introduce environmentally friendly products to the public. This creates an audience attitude towards product evaluation. Using Analysis of Moment Structure (AMOS), this study tested the relationship among the variables that are independent and dependent with the presence of mediation variables. The method used in collecting data is to distribute questionnaires with a total of 206 respondents. Research conducted shows that green attitudes are positively impacted by green advertising. Environmental awareness also has a favourable effect on green attitudes. Additionally, environmental awareness and green advertising positively influence consumers' intentions to purchase ecologically friendly or green items. At the same time, the attitude mediates full green advertising and environmental awareness towards the purchase intention of green products.
The influence of leader member exchange and organizational culture on organizational citizenship behavior (OCB) with organizational commitment as a mediating variable Shelly, Shelly; Barkah, Barkah; Daud, Ilzar; Shalahuddin, Ahmad; Fauzan, Rizky
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1700

Abstract

Every company has several factors that become a strong foundation as a basis for advancing the success of the company. This study aims to statistically test and provide empirical information about the effect of Leader Member Exchange (LMX) and Organizational Culture on Organizational Citizenship Behavior (OCB) with Organizational Commitment as a mediating variable with the object of research of 230 respondents of PT Hartono Plantation Indonesia employees determined by purposive sampling technique. The data analysis technique used in this research is Structural Equation Modeling (SEM) with AMOS software. The test results show that there is a positive and significant effect on each variable partially (individually) or the mediating effect
The influence of transformational leadership and HR practices on employee innovative work behavior through psychological capital as a mediator in MSMEs Asli, Salsabila Hasya; Malini, Helma; Daud, Ilzar; Iman Kalis, Maria Christiana; Fauzan, Rizky
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1702

Abstract

This study examines the potential mediating role that psychological capital in the correlation between employees’ innovative work behavior, HR practices, and transformational leadership. According to this study's hypothesis, workers who experience the influence of transformational leadership and HR practices that use psychological capital as a mediating factor will be more likely to engage in creative work practices. Transformational leadership emphasizes leaders' ability to inspire and drive their followers, foster a workplace environment that promotes innovation. Employee innovation will also be promoted via HR practices about pay structures, professional growth, information exchange, and encouraging supervision. Employees who are proactive in developing and putting new ideas, solutions, and advancements into practice exhibit innovative work behavior. To bolster the developed hypotheses, Structural Equation Modeling (SEM-AMOS) is utilized in this study to investigate link between independent factors, dependent variables, and mediating variables. 234 people responded to the questionnaire used as the data collection method. The study's findings indicate that innovative work practices and employees' psychological capital are positively and significantly impacted by transformational leadership and HR practices. Psychological capital mediates HR Practices and employee innovative work behavior. Psychological capital does not exhibit a mediating role between innovative work behavior among employees and transformational leadership.
The effect of training and development on improving of performance with competence as a mediating variable Pangestika, Putri; Daud, Ilzar; Juniwati, Juniwati; Fauzan, Rizky; Fitriana, Ana
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1743

Abstract

Currently, people live in a globalized environment with significant changes, especially digital technology that change how an organization provides work and the human resource management process in the organization. Generation x is experiencing significant changes in technology that affect them to adapt to the digital era. This study aims to determine the impact of training and development on improving the performance quality of Generation X employees in the West Kalimantan Provincial Government with competence as mediation. Data is presented and analyzed using quantitative methods, and the number of samples is 234 respondents. The questionnaire in this study used a five-point Likert scale (1=Strongly disagree, 2=Disagree, 3=Neutral, 4=Agree, 5=Strongly agree); the questionnaire was distributed online and offline. The analysis in this study was carried out using the Structural Equation Modeling (SEM) method through AMOS 24. The findings from this research suggest that training and development have a positive and significant effect on employee performance with intermediary competencies.
The influence of communication skills and emotional quotient intelligence on employee performance through organizational citizenship behaviour Andy, Andy; Fauzan, Rizky; Daud, Ilzar; Iman Kalis, Maria Chirstiana; Hendri, M. Irfani
Enrichment : Journal of Management Vol. 13 No. 5 (2023): December
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i5.1744

Abstract

Employee performance shows the extent to which employees achieve company expectations and goals. To achieve these goals, employee performance must be supported by qualified human resources. In achieving this goal, the intelligence quotient is used to measure performance, communication skills, and emotional quotient intelligence must be prioritized. The primary objective of this research is to investigate the impact of communication skills and emotional quotient intelligence on employee performance within the context of Indomaret in West Kalimantan. Furthermore, this study examines the potential mediating role of organizational citizenship behaviour in this relationship. The research employed structural equation modeling (SEM) as the primary methodology, utilizing the IBM AMOS 24 statistical software package. This research investigates the association between independent and dependent variables, incorporating mediating variables to provide empirical evidence for the formulated hypotheses. The data collection strategy employed in this study involved the distribution of a questionnaire to a sample of 200 employees from Indomaret in the West Kalimantan region who were selected as respondents. The results showed that communication skills and emotional quotient intelligence positively and significantly affected employee performance. Organizational citizenship behaviour also indicates a strong influence on employee performance. Meanwhile, organizational citizenship behaviour mediates between communication skills and emotional quotient intelligence on employee performance.
Co-Authors Ahmad Shalahuddin, Ahmad AHMADI Ahmadi Akbari, Rizki Zulfi Ana Fitriana Ana Fitriana Anastasia Lidya Maukar Andy Andy Anik Vega Vitianingsih Annisa Fitria Anwar Azazi Apriandika, Muhammad Nahruddin Arman Jaya Asli, Salsabila Hasya Azzahra, Nasya Azzis Abdul Munir Bambang Soeswanto Barkah, Barkah Cahyono, Cahyono Kaelan Damianus Ute Daud, Ilzar Donny Usman Dwi Budi Santoso Dwi Suzanna Edison, Norvin Edwardo, Albert Endang Dhamayantie Erna Listiana Erna Listiana Erna Listiana Fadilah, Putri Fahruna, Yulyanti Fajar Kristanto Fauzan, Ahmad Hilmi Ferawati, Yohana Fransiska Giriati, Giriati Gita, Leiya Harry Setiawan Hasanudin Hasanudin Hasanudin Helma Malini, Helma Hitan, Wiwin Ikram Yakin Ilzar Daud Ilzar Daud Ilzar Daud Iman Kalis, Maria Chirstiana Janiarti, Della Juniwati Juniwati K, Karsim Karolina, Sindi Karsim Karsim, Karsim Keryanti, Keryanti Khristian Krista, Gustin Mustika Lestari, Mugi Ayu Lokahita Regina Pramesti M. Irfani Hendri Maharani, Tri Adinda Mailisa, Yessi Manfaati, Rintis Marchello Maria Christiana Iman Kalis, Maria Christiana Maria Christiana l Kalis Marisca, Tirza Eudia Mayardi, Rika Megawati - Mochammad Imron Awalludin Muhammad Afif Muhammad Iqbal Muhaimin Mujahidah, Nisa Rahmah Nardi, Rio Nisrina Amalia Novita Novita Nugraha, Teguh Aditya Nur Afifah Nur Afifah Nurhapizah, Siti Nurul Komari Nurul Komari Nurul Komari Oktaviana Oktaviana Paramitha, Tifa Patricia, Adella Pradidta, Elsa Pramana Saputra Purmono, Bintoro Bagus Purwanto, Dimas Puspita, Nina Putri Pangestika, Putri Rahmah, Adilah Ramadania Ramadania, Ramadania Ramadhani, Fauziah Ridwansyah Ridwansyah Rifki, Maulana Radiyan Roro Ayu Rahmadhani Rusmana, Muchamad Raihan Surya Rustam Rustam Salsabila, Intan Serene, Gabriel Shelly, Shelly Sihombing, Rony Pasonang siti zahra zahira Sri Langgeng Ratnasari SULISTIOWATI Suriyani, Eddy SUSANTI Syahbandi Syahbandi Syahbandi The, Trixie Agustina Titi Rosnani Titik Rosnani Titik Rosnani Titinawati, Titinawati Triadi*, Masius Veronika Veronika Victorio, Michael Wardana, Rizky Hady Wendy Wenny Pebrianti Wibowo, Titik Yoyon Arie Budi Suprio Yunitasari*, Richa Kartika Kristin Dian Yuspita, Agata