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All Journal Sainteks Proceeding Seminar LPPM UMP Tahun 2014 Proceeding SENDI_U DERIVATIF Jurnal Ilmiah Ekonomi Islam Journal of Economic, Bussines and Accounting (COSTING) J-MAS (Jurnal Manajemen dan Sains) SEIKO : Journal of Management & Business Martabe : Jurnal Pengabdian Kepada Masyarakat PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat JBIMA (Jurnal Bisnis dan Manajemen) International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Ilmiah Edunomika (JIE) Jurnal Pengabdian Masyarakat Bumi Raflesia Community Engagement and Emergence Journal (CEEJ) Management Studies and Entrepreneurship Journal (MSEJ) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik BASKARA: Journal of Business and Entrepreneurship JOURNAL OF BUSINESS AND ECONOMICS RESEARCH (JBE) International Journal of Social and Management Studies (IJOSMAS) JURNAL ILMIAH GLOBAL EDUCATION Jurnal Ekonomi dan Bisnis Digital (MINISTAL) East Asian Journal of Multidisciplinary Research (EAJMR) Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi Journal of Management and Digital Business Media Ekonomi Master: Jurnal Manajemen dan Bisnis Terapan Asian Journal of Management Analytics Prosiding Seminar Nasional Hasil-hasil Penelitian dan Pengabdian Pada Masyarakat International Journal of Business and Applied Economics (IJBAE) Jurnal Manajemen Bisnis, Akuntansi dan Keuangan Paradoks : Jurnal Ilmu Ekonomi Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Jurnal Pengabdian Teknik dan Sains (JPTS) Journal of Ekonomics, Finance, and Management Studies Ektasi : Jurnal Ekonomi, Akutansi dan Organisasi JURNAL MANAJEMEN DAN BISNIS INDONESIA Artha Imperium: Jurnal Pengabdian Kepada Masyarakat Innovation Business Management and Accounting Journal
Hermin Endratno
Universitas Muhammadiyah Purwokerto
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The Effect Of Human Relations, Workload And Work Stress On Permanent Employee Performance Of Rumah Sakit Islam Purwokerto Musyaffa, Muhammad Adib; Endratno, Hermin
Jurnal Ekonomi, Akutansi dan Organisasi Vol. 3 No. 3 (2026): Edisi Bulan April
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh hubungan antarmanusia, beban kerja, dan stres kerja terhadap kinerja karyawan tetap di Rumah Sakit Islam Purwokerto. Populasi terdiri dari seluruh karyawan tetap, dengan sampel sebanyak 127 responden yang dipilih menggunakan purposive sampling berdasarkan kriteria tertentu, yaitu karyawan dengan masa kerja minimal satu tahun. Data dianalisis menggunakan regresi linier berganda, didukung oleh uji asumsi klasik, termasuk uji normalitas, multikolinearitas, dan heteroskedastisitas. Pengujian hipotesis dilakukan menggunakan uji t dan koefisien determinasi (R²). Hasil penelitian menunjukkan bahwa hubungan antarmanusia memiliki pengaruh positif dan signifikan terhadap kinerja karyawan, sedangkan beban kerja dan stres kerja memiliki pengaruh negatif dan signifikan. Penelitian ini diharapkan dapat memberikan implikasi manajerial untuk meningkatkan kinerja karyawan di rumah sakit
Komitmen organisasi pegawai puskesmas: Integrasi karakteristik individu, karakteristik pekerjaan, pengalaman kerja, dan kualitas kehidupan kerja Zildjian, Raka; Endratno, Hermin; Darmawan, Akhmad; Hidayah, Arini
Journal of Management and Digital Business Vol. 6 No. 1 (2026): Journal of Management and Digital Business
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jmdb.v6i1.2175

Abstract

This study is based on the increasing tasks and responsibilities of employees at Kemranjen I and II Community Health Centers, particularly in the service and data management sectors in Kemranjen District. The objective of this research is to analyze the influence of individual, job, and work experience characteristics on organizational commitment. This study employs a quantitative method, with data collection conducted through questionnaires and observations. The population consists of 121 employees, and the sampling technique used is total sampling, whereby the entire population serves as the sample. The analysis is performed using the Partial Least Squares (PLS) approach with a Structural Equation Modeling (SEM) framework. The results indicate that individual characteristics, job characteristics, work experience, and quality of work life each have a positive and significant effect on organizational commitment. Affective Events Theory explains how internal and external factors trigger positive emotions, thereby strengthening employees' emotional attachment, so it is recommended to optimize these factors to increase organizational commitment.
Peran Kepuasan Pelanggan dalam Memediasi Pengaruh Product Quality, Brand Image, dan Brand Trust Terhadap Loyalitas Pelanggan Produk Sunscreen Azarine di Shopee: Studi pada Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Purwokerto Talita Richi Stefani; Irawan Randikaparsa; Herni Justiana Astuti; Hermin Endratno
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 3 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i3.11225

Abstract

This study analyzes the influence of product quality, brand image, and brand trust on customer loyalty with customer satisfaction as a mediating variable in Azarine sunscreen consumers, which is based on Expectation Confirmation Theory as a theoretical basis in explaining the formation of consumer satisfaction and loyalty. The research method used in this study is a quantitative approach with a purposive sampling technique, namely a sampling technique based on certain criteria that have been determined in accordance with the research objectives. The number of respondents collected was 350 respondents, but 10 respondents were eliminated because they did not meet the research criteria, so the total sample used in the analysis was 340 respondents. Data were analyzed using Structural Equation Modeling–Partial Least Squares 3.0 (SEM-PLS 3.0). The results showed that product quality, brand image, and brand trust had a positive and significant effect on customer satisfaction. Subsequently, brand image and brand trust were proven to have a positive and significant effect on customer loyalty, while product quality did not have a significant direct effect on customer loyalty. Customer satisfaction was proven to be able to mediate the influence of product quality, brand image, and brand trust on customer loyalty. These findings indicate that companies need to ensure product quality meets consumer expectations, maintain a positive brand image, and increase customer trust to ensure consumer satisfaction and increase customer loyalty sustainably.
The Effect of Intellectual Intelligence, Emotional Intelligence and Communication on the Performance of Village Officials in Somagede District Fendy Ninggar Haryanto; Hermin Endratno; Wida Purwidianti; Meydy Fauziridwan
Innovation Business Management and Accounting Journal Vol. 5 No. 1 (2026): January - March
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/ibmaj.v5i1.335

Abstract

This study focuses on factors that influence employee performance, which are considered important to ensure readiness in facing the dynamics of local village community services. This study aims to analyze the influence of intellectual intelligence, emotional intelligence, and communication on the performance of village officials in Somagede sub-district. This study is a quantitative study using a saturated sampling method, in which the researcher made all village officials in Somagede sub-district as a research sample, totaling 100 respondents. Data were collected using a questionnaire and processed using SPSS analysis. The results of this study indicate that intellectual intelligence, emotional intelligence, and communication have a positive and significant effect on performance. This study provides implications for village officials to conduct regular training. In addition, it is hoped that it will create a conducive, collaborative, and mutually respectful work environment that can trigger improved performance.
Inclusive Leadership and Proactive Personality in Fostering Innovative Work Behaviors: The Mediating Role of Creative Self-Efficacy among Employees in the Hotel and Tourism Sector Davit Aditiya Pradana; Fatmah Bagis; Herni Justiana Astuti; Hermin Endratno
Jurnal Manajemen Bisnis, Akuntansi dan Keuangan Vol. 4 No. 1 (2025): May 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/jambak.v4i1.16408

Abstract

The rapid growth of the hospitality sector can contribute significantly to the expansion of the nation's economy, as the industry is highly competitive especially in developing cities Therefore, it is necessary to provide good services and processes. This study explores the influence of inclusive leadership and proactive personality on innovative work behaviors in the hospitality sector, with creative self-efficacy as a mediating variable. Data was collected from 162 hospitality and tourism employees using purposive sampling and questionnaires with a 5-point Likert scale, then analyzed using SEM-PLS. The results show that inclusive leadership, proactive personality, and creative self-efficacy significantly influence innovative work behaviors. The study is limited to the hospitality and tourism sectors. Future research should consider additional variables and a broader sample to gain a deeper understanding of the factors influencing innovative work behaviors.
Co-Authors AA Sudharmawan, AA Abhie Zeni Nurmalaya Ade Rusman Afriandika, Ivan Riski Akhmad Darmawan Akhmad Darmawan Akhmad Fauzan Akram, An Nafi Yassar Atha Al Alamsyah, Akbar Alfalisyado Alfalisyado, Alfalisyado Alfandy, Riza Alfato Yusnar Kharimasyah Andrean, Dimas Anis Shofiyani Antika, Rindi Fitri Apriyana, Nurul Arif Johar Taufiq Arini Hidayah, Arini Arofah, Rifka Utami Aryoko, Yudhistira Pradhipta Awaliya, Syifa Ayu, Nok Bagis, Fatmah Bibit Putra Pratama Chalimatus Sa'diyah Davit Aditiya Pradana Dharma Rahardhiansyah, Alldho Dika Wahyu Saputra Dimara Kusuma Hakim Dwi Yunita, Dwi Dymas Rhimba Prastita Erlita, Nicky Nur Ernawati, Yuniar Erny Rachmawati Evanthi, Olivia Dea Fahmi Afrizal Fatmah Bagis Febi Nur Risa Febriana Hidayanti Fendy Ninggar Haryanto Firliansa, Alek Fitir Riasi, Fatikhah Galih Novagiti Ekarahman Gemasari, Agustin Putriyana Hadi Pramono Handayani, Erna Haryanto, Totok Hengky Widhiandono, M.Si. S.E. Herni Justiana Astuti Herni Justiana Astuti Husein, Gefira Amalia Ika Nurul Azimah Ika Yustina Rahmawati Ikhsan Pratama Ina Alfatah Justiana Astuti, Herni Kharismasyah, Alfato Yusnar Luna Dintalia Putri Luthfi Arie Widzayanto Luthfi Zamakhsyari Mastur Mujib Ikhsani Maulida Nurul Innayah Meydy Fauziridwan Miftahuddin, Muchammad Agung Muhammad Fuad Muhammad Taufiq Tamam Mulyadi P, Agus Mulyadi Purnawanto, Agus Musyaffa, Muhammad Adib Naelati Tubastuvi Nafiza, Maharani Lulu Nirvananda, Anandita Nita Despri Kartikasari Nur Wakhidah Lulu’ul Jannah Nurazizah, Afifah Nurmalaya, Abhie Zeni Nurmasari, Eldisa Zenita Nurul Hidayah Almubarokah Pangesti, Navrila Aida Praselo, Aldi Pratama, Bibit Putra Priyadi, Kaifa Mahardhika Muhammad Purnadi, Purnadi Putri, Luna Dintalia Putri, Mustikaningrum Dewanti Rafif Widianto Rahmawati, Ika Yustina Rahmawati, Putri Galuh Rakhmawati, Fitri Randikaparsa, Irawan Resta, Novia Restu Frida Utami Rijal, Muhammad Azharul Rimellaika, Ardya Risa, Febi Nur Rizka Septiana Putri Rusman, Ade Salmiati, Desi Saputra, Dika Wahyu Saputra, Dwiky Hendra Satria, Muhamad Teguh Wafa Sa’roni, Imam Arief Selamet Eko Budi Santoso Siska Liana Sururiyah, Mar'atun Suyoto Suyoto Suyoto Suyoto Suyoto Syifa Awaliya Talita Richi Stefani Totok Haryanto Tri Septin Muji Rahayu, Tri Septin Wibowo, Trio Nur Wida Purwidianti Widayaningtyas, Dian Widyaningtyas, Dian Widzayanto, Luthfi Arie Wildan, Tafrikhul Yustina Rahmawati, Ika Zildjian, Raka Zulfikri, Moh. Danar