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Pengaruh Brand Trust dan Kualitas Jasa terhadap Loyalitas Merek PT. Lion Express (Studi Kasus Pada Agen Jalan Asia) Fandy Susanto; Thomas Sumarsan Goh; Wily Julitawaty; Syawaluddin Syawaluddin
J-MAS (Jurnal Manajemen dan Sains) Vol 7, No 2 (2022): Oktober
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v7i2.546

Abstract

Brand trust is the desire of customers to trust and believe in a brand with the risks faced because expectations of the brand will lead to positive results. Service quality is an effort to fulfill customer desires and the accuracy of service delivery in order to meet customer expectations. Brand loyalty is a term in marketing to describe how strong a consumer's preference for a brand is when compared to other brands. Analysis of the data used is multiple linear regression. The sampling technique used is saturated sampling. Data collection techniques using a questionnaire. The research scale uses a Likert scale. Partial research results, brand trust has no effect on brand loyalty PT. Lion Express. Partially, service quality has an effect on brand loyalty of PT. Lion Express. Simultaneously, brand trust and service quality affect the brand loyalty of PT. Lion Express.
ANALISIS FAKTOR YANG MEMPENGARUHI KEPATUHAN WAJIB PAJAK DALAM MELAKUKAN PEMBAYARAN PAJAK BUMI DAN BANGUNAN PEDESAAN DAN PERKOTAAN (PBB-P2) Studi Kasus Badan Pengelola Keuangan, Pendapatan dan Aset Daerah Kabupaten Tapanuli Utara) Meliati Meliati; Arthur Simanjuntak; Ivo Maelina Silitonga; Thomas Sumarsan Goh
Jurnal Ilmu Manajemen METHONOMIX Jurnal Ilmu Manajemen METHONOMIX Vol. 5 No. 1 (2022)
Publisher : Fakultas Ekonomi Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of knowledge of rural and urban land and building taxes, taxpayer awareness, rural land and building tax services, tax sanctions, and NJOP on taxpayer compliance. This type of research is survey research, using primary data with a questionnaire. The research population was 110,077 and 105 processed. Hypothesis testing was carried out using multiple linear regression using the Statistical Package for the Social Sciences (SPSS). The results showed that knowledge of rural and urban land and building taxes, taxpayer awareness, rural and urban land and building tax services, tax sanctions, and NJOP had a significant effect on taxpayer compliance. Taxpayer awareness and land and rural and urban tax services have no significant positive effect on taxpayer compliance. Partially, knowledge of rural and urban land and building taxes, taxes, taxes, and NJOP have a positive effect on taxpayer compliance. While the awareness of taxpayers and services for rural and urban land and building taxes has a positive and insignificant effect on taxpayer compliance.
Pengaruh Motivasi dan Seleksi Terhadap Pengembangan Karir Karyawan PT Harapan Jaya Pangan Giovanna Lodeva; Syawaluddin Syawaluddin; Mila Asmawiani Okta; Thomas Sumarsan Goh
Ekonomis: Journal of Economics and Business Vol 6, No 2 (2022): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v6i2.640

Abstract

Employees who have worked certainly have targets and goals, one of which is: realizing their career plans. The company is responsible for the continuity of the employee's career so that in this case the company also continues to make efforts to maintain productivity, effectiveness and efficiency, the efforts made by the company to ensure that employees maintain their qualifications according to the company's strategic planning. Employee work motivation is important to note because it is able to encourage employees to develop creativity and mobilize their abilities and efforts in order to achieve career plans and the job selection process must be carried out as well as possible in order to produce employees who have qualified skills and abilities. The purpose of this study was to determine the effect of motivation and selection on the career development of employees of PT. Harapan Jaya Pangan. The research method used is a survey approach analysis method, the type of research is quantitative descriptive, the research method is carried out by questionnaires, interviews, and documentation studies. The analytical method used is multiple linear regression. The population is employees of PT. Harapan Jaya Pangan. The sample in the study to be tested amounted to 66 people. The data analysis technique used is the reliability validity test, the classical assumption test, the coefficient of determination (R2) test, multiple regression analysis, and hypothesis testing. The results of this study indicate that motivation and selection simultaneously affect the career development of employees of PT. Harapan Jaya Pangan. The selection variable partially has a significant effect on career development while motivation partially has no effect on career development. motivation and selection explain their influence on the career development of employees of PT. Harapan Jaya Pangan with a coefficient of determination of 0.618, which means that 61.8% of career development variables can be explained by motivation and selection variables and the remaining 38.2% is varied by other factors not examined such as organizational culture, work discipline, job satisfaction and so on
Pengaruh Struktur Aset, Resiko Bisnis, Pajak dan Likuiditas terhadap Keputusan Pendanaan pada Perusahaan Kawi Sherina Sherina; Thomas Sumarsan Goh; Elidawati Elidawati; Edison Sagala
Ekonomis: Journal of Economics and Business Vol 6, No 2 (2022): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v6i2.647

Abstract

In running a company, funding is needed for all company activities. Funding decisions have a very important role in the survival of a company. There are two sources of funding in the company, namely internal and external sources. Internal sources are retained earnings and external sources are debt and issued shares. Company’s manager must consider which sources would have the best result on the company. The analytical technique used in this research is a comparative descriptive analysis technique. Primary datas were collected through interviews and observations while secondary data were obtained from literatures related to the research topic. Asset structure, business risk, tax, liquidity and funding decisions are used as research objects. The results shows that asset structure, risk and liquidity had no effect on funding decisions at Kawi company. Taxes had an effect on funding decisions at Kawi company. Asset structure, business risk, tax and liquidity together have no effect on funding decisions at Kawi company.
Pengaruh Struktur Aktiva, Operating Leverage, Beban Pajak, dan Laba Ditahan terhadap Struktur Keuangan pada PT. Tona Desy Putri Sari; Thomas Sumarsan Goh; Elidawati Elidawati; Edison Sagala
Ekonomis: Journal of Economics and Business Vol 6, No 2 (2022): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v6i2.645

Abstract

His study aims to examine whether the financial structure is influenced by asset structure, operating leverage, tax expense, and retained earnings at PT. Tona. The results of this study reveal that the structure of assets, operating leverage, tax expense, and retained earnings all affect the financial structure
Pengaruh Perilaku Konsumen dan Kualitas Pelayanan terhadap Minat Beli pada PT. Mulia Cipta Abadi Medan Rocky Louis Linardi; Thomas Sumarsan Goh; Wily Julitawaty; Syawaluddin Syawaluddin
Jurnal Ilmiah Universitas Batanghari Jambi Vol 22, No 3 (2022): Oktober
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v22i3.2665

Abstract

Consumer behaviour is dynamic, it involves the interaction between affect and cognition, behaviour and events arount it, and involves exchange. Service quality is the totally of features and characteristics of a product or service that depend on its ability to satisfy stated or implied needs. Purchase interest one of the indicators used by company to measure the success or failure of a product / service that is marketed in the community. The research sample used the saturated sample method, so that the entire population was used as the research sample. This research used Likert scale. The results showed that partially each consumer behavior and service quality had a significant positive effect on buying interest. Simultaneously variable of consumer behavior and service quality has a significant positive effect on buying interest.
Pengaruh Kepuasan Kerja dan Tunjangan Terhadap Produktivitas Kerja Karyawan PT. Asuransi Buana Independent Medan Lisa Fredicia; Thomas Sumarsan Goh; Chon Cho Reynols Manday; Syawaluddin Syawaluddin
Jurnal Mirai Management Vol 7, No 1 (2022)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v7i1.2328

Abstract

Penelitian ini dilakukan di PT. Asuransi Buana Independent Medan. Berkurangnya tingkat produktivitas karyawan PT. Asuransi Buana Independent Medan hal ini disebabkan oleh beberapa faktor yang mempengaruhi yaitu tunjangan yang tidak sesuai jika banyak nasabah yang melakukan klaim , fasilitas kantor yang kurang memadai, upah kerja yang tidak sesuai dengan tingkat pendidikan sehingga tingkat kepuasan kerja dan produktivitas kerja karyawan menurun dan karyawan dapat melakukan tindakan yang tidak etis sehingga dapat merugikan perusahaan. Populasi dan sampel dalam penelitian ini adalah sebanyak 30 karyawan. Analisis data menggunakan uji analisis linear berganda. Adapun responden yang mengisi kuesioner dalam penelitian ini adalah para karyawan di PT. Asuransi Buana Independent yang berkaitan dengan variabel penelitian ini. Kesimpulan dalam penelitian bahwa Kepuasan Kerja berpengaruh terhadap Produktivitas Kerja Karyawan yaitu semakin puas kepuasan kerja karyawan maka semakin meningkatnya produktivitas kerja karyawan, sebaliknya jika tingkat kepuasan kerja karyawan menurun maka semakin menurun produktivitas kerja karyawan dan cenderung meninggalkan pekerjaan tersebut. Keywords: Kepuasan Kerja, Tunjangan, Produktivitas Kerja Karyawan
Pengaruh Beban Kerja Dan Pengawasan Kerja Terhadap Lingkungan Kerja Pada Pt. Citra Hannochs Niagantara Medan Julina Julina; Syawaluddin Syawaluddin; Mila Asmawiani Okta; Thomas Sumarsan Goh
Jurnal Mirai Management Vol 7, No 2 (2022)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v7i2.3245

Abstract

PT. Citra Hannochs Niagaantara has the address at Jalan Attorney No. 5D, Medan which is engaged in selling Hannochs brand lamps. The company offers products such as: energy saving lamps, halogen, metal halide, LED lamps and various project lighting fixtures for civil works. The employee's workspace is considered to be still less comfortable for employees to carry out their work activities because employees feel that the workspace is too narrow so that employees are not free to work. Employees perceive that they accept many jobs at the same time. The process of implementing control within the company is considered to be still tight because in the company there are various systems and policies that must be obeyed by employees and some of these systems and policies make employees less comfortable at work. This research uses quantitative descriptive research. The total population in the study was 49 employees with a sampling technique using a saturated sample.Simultaneously there is a significant effect between the workload and work supervision variables on the work environment of PT. Citra Hannochs Niagantara. While partially found the workload variable has a significant effect on the work environment of employees of PT. Citra Hannochs Niagantara. Partially found work supervision variables have a significant effect on the work environment of employees of PT. Citra Hannochs Niagantara. The results of this study indicate that the work supervision variable has more influence than the workload on the work environment of the employees of PT. Citra Hannochs Niagantara. Keywords: Workload, Work Supervision, Work Environment
Pengaruh An alisis Jabatan Dan Analisis Kerja Terhadap Rekrutmen Karyawan Pt. Aryateknik Makmursentosa Cleren Cleren; Syawaluddin Syawaluddin; Mila Asmawiani Okta; Thomas Sumarsan Goh
Jurnal Mirai Management Vol 7, No 2 (2022)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v7i2.3246

Abstract

The existence of demands in improving human resources requires a company to carry out several activities, the first activity that must be carried out is: recruitment. Position analysis is indeed very important in organizations to place people in a certain position or job. The recruitment system is also preceded by a job analysis to obtain information about job descriptions and position descriptions so that the type and number of human resources needed is in accordance with the needs and qualifications desired by the organization. The purpose of this study was to determine the effect of position analysis and job analysis on employee recruitment at PT. Aryateknik Makmursentosa Medan. The research method used is a survey approach analysis method, the type of research is quantitative descriptive, the research method is carried out by questionnaires, interviews, and documentation studies. The analytical method used is multiple linear regression. The population is employees of PT. Aryateknik Makmursentosa Medan. The sample in the study to be tested is 37 people. The data analysis technique used is the reliability validity test, the classical assumption test, the coefficient of determination (R2) test, multiple regression analysis, and hypothesis testing. The results of this study indicate that simultaneously and partially Position Analysis and Job Analysis have an effect on the recruitment of employees of PT. Aryateknik Makmursentosa Medan. Position Analysis and Job Analysis explain their influence on the recruitment of employees of PT. Aryateknik Makmursentosa Medan with a coefficient of determination of 0.521 which means that 52.1% of the recruitment variables can be explained by job analysis and job analysis variables and the remaining 47.9% is varied by other factors not examined such as: work performance, communication and so on. Keywords: Position Analysis, Job Analysis, Recruitment
Pengaruh Keterampilan Kerja Dan Etos Kerja Terhadap Loyalitas Kerja Karyawan Pt. Kencana Permata Nusantara Vincent Alberto; Thomas Sumarsan Goh; Wily Julitawaty; Syawaluddin Syawaluddin
Jurnal Mirai Management Vol 7, No 2 (2022)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v7i2.3416

Abstract

Keterampilan kerja sendiri memiliki definisi sebagai suatu kecakapan atau keahlian untuk melakukan suatu pekerjaan yang hanya dapat diperoleh dari kegiatan praktek yang bisa dikuasai melalui pembelajaran dan bisa ditingkatkan melalui pembelajaran dan bantuan dari orang lain sehingga hal ini membuat keteampilan bersifat individu. Etos kerja sendiri didefinisikan sebagai suatu hal yang berkaitan dengan semangat kerja yang menjadi ciri khas seseorang atau sekelompok orang yang bekerja yang berlandaskan etika atau perspektif kerja yang diyakini dan diwujudkan melalui tekad dan perilaku baik di dunia kerja. Loyalitas kerja dapat dikatakan sebagai sebuah kesetiaan seseorang terhadap suatu hal yang bukan berupa kesetiaan fisik semata, namun lebih pada kesetiaan non fisik seperti pikiran dan perhatian. Penelitian ini menggunakan jenis penelitian deskriptif kuantitatif. Teknik pengambilan sampel menggunakan sampel jenuh. Skala penelitian yang digunakan adalah skala likert. Secara simultan terdapat pengaruh yang signifikan antara variabel keterampilan kerja dan etos kerja terhadap loyalitas kerja karyawan PT. Kencana Permata Nusantara. Secara parsial ditemukan variabel keterampilan kerja berpengaruh signifikan terhadap loyalitas kerja karyawan PT. Kencana Permata Nusantara. Secara parsial ditemukan variabel etos kerja berpengaruh signifikan terhadap loyalitas kerja karyawan PT. Kencana Permata Nusantara. Kata Kunci: Keterampilan Kerja, Etos Kerja, Loyalitas Kerja
Co-Authors Agustina Agustina Aidil Putra Albert Albert Albert Albert Alvinia Christina Sinaga Amin Hou Angel, Mary Angelai Rena Angeline Malik Apriani Magdalena Sibarani Arison Nainggolan Arison Nainggolan, Arison Aroha, Lila Arthur Simanjuntak Billy Jovan Carissa Carissa Chon Cho Reynols Manday Cleren Cleren Cynthia Daniel Christian daniel christian David David Desy Putri Sari Dimita Hemalli Premasari Purba Duma M. Elisabeth Duma R. Situmorang Duma Rahel Situmorang, Duma Rahel Edison Sagala Edison Sagala Elcy Handayani Pramita Elidawati Elidawati Elidawati Elidawati Elidawati Elidawati, Elidawati Elisabeth, Duma Megaria Enda Noviyanti Simorangkir Erika Erika Erika Erika Erika Erika Erika Erika Erika Erika Erika Errie Margery Errie Margery Errie Margery Eva Julia G. Harianja Fadillah, Ega Nur Fandy Susanto Farida Sagala Fati Gratianus Nafiri Larosa Fernando, Allen Stephen Fitriyanti, Elvira Frith Willy Geraldo Fransiskho Ginting, Mitha Christina Giovanna Lodeva Gracesiela Y Simanjuntak HAN TONO HANTONO Handoko Syahputra Salim Henry Henry Henry Henry Henry Henry Henry Henry Henry Henry Henry, Henry Hery Hery Hong, Rita Hotlan Butar-Butar Hutabarat, Chiristian Veri Ivo M. Silitonga Ivo Maelina Silitonga Jaja Suteja Jamaluddin Jamaluddin Januardi Mesakh Jatongam Nainggolan Jatongan Nainggolan Jeffry Tanoto Jimmy Andreas Julianti Julianti, Julianti Julina Julina Karsa, Aldo Hermaya Aditiya Nur Khaterine Pratama Kristanty M N Nadapdap Lamria Sagala Larosa, Dian Priliany Lase, Arthika Iradat R Leni Leni Liem, Gai Sin Lim, Clara Pasha Lisa Fredicia Mahfudi, Khasan Malik, Angeline Manda Dwipayani Bhastary Margery, Errie Markus Doddy Simanjuntak Melanthon Rumapea Meliati Meliati Melisa Melisa Melviana, Melviana Mila Asmawiani Okta Mitha Christina Ginting Mulatua P. Silalahi Nagian Toni Nagian Toni Nasib Natalia, Ester Ananda Niastyna Simorangkir Nindy L Simanullang Novita Sari nur subiantoro Nyoto Nyoto, Nyoto Pomelia Pomelia Pomelia, Pomelia Pramita, Elcy Handayani Purba, Dimita H. P. Putri J. Sitorus PUTRI JESICA SITORUS Qurotul Aini Rahel Junita Rahel Yunita Rasmulia Sembiring Regina Jaya Reki Briyan Iwan Saputra Richard Richard Rimky M. P. Simanjuntak Rimky Mandala Putra Simanjuntak Rinaldi Rintan Saragih Rocky Louis Linardi Sagala, Edison Sagala, Edison Sagala, Lamria Sagala, Lamria Sahala Purba Saur Melianna Sembiring, Yosephine N. Sembiring, Yosephine Natalita Shelly Carolina Sherina Sherina Siahaan, Septoni B. Siahaan, Septony B Sihombing, Daulat Silalahi, Mulatua P. Silitonga, Ivo Maeliana Simanjuntak, Gracesiela Y SIMANJUNTAK, GRACESIELA YOSEPHINE Simanullang, Nindy L Simbolon, Roma Siti Normi Sjukun Sormin, Partogian Stephanie Stephanie Syawaluddin Syawaluddin Syawaluddin Syawaluddin Syawaluddin Syawaluddin Syawaluddin, Syawaluddin Tan, Willy Tandiono, Trys Hartono Tanoto, Michael Tantri, Elisabeth Toni, Nagian Tri Darma Sipayung Tri Dharma Sipayung, Tri Dharma Untung Rahardja Vanny Vanny Vincent Alberto Wesly A. Simanjuntak Willy Tan Wily Julitawaty Wily Julitawaty Wily Julitawaty Winny Ricky Yauandi, Kevin Marcelino Yosephine Natalita Sembiring Yosephine Sembiring