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Customer Preference Analysis: Why are R1 450VA Electricity Customers not Interested in Increasing Power? (A Case Study of PT PLN Batam Customers) Siallagan, Asihon; Maharani, Anita; Maria, Maya
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 4 (2025): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i4.5152

Abstract

This study analyzes the preferences of R1 450VA electricity customers at PT PLN Batam who are not interested in increasing their electricity capacity, even though a free program is available. The study aims to identify the factors influencing customers' decisions, including preferences, economic factors, the effectiveness of promotions, perceptions of benefits and risks, and long-term uncertainties. This research adopts SEM with PLS approach using SmartPLS 4 Software. Data were collected through questionnaires and interviews with active customers and internal documents from PT PLN Batam. Findings confirmed that service quality has a positive and significant effect on customer satisfaction and subsequently the decision to enhance their capacity. Additionally, the decision is also directly influenced by the economic capability. Furthermore, trust and promotion do not affect customer satisfaction directly in relation to the capacity increase program. Customer satisfaction is shown to mediate the relationship between several factors and the decision to enhance capacity. In summary, to improve customer participation, PT PLN Batam should prioritize enhancing the service quality, education and promotion strategies, customer profiling, uncertainty resolution, and trust building.
How Millennials Make Investment Decisions: Financial Literacy and Financial Behavior Tamara, Dewi; Maharani, Anita
Economics and Finance in Indonesia Vol. 70, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study investigates the effect of financial literacy, financial attitude, risk perception, and financial behavior on investment decisions. Employing a survey method with 342 respondents in Jakarta, the findings reveal that financial literacy has a negative and insignificant effect on investment decisions. In contrast, risk perception plays a crucial role in influencing investment decisions. Furthermore, financial behavior has an indirect mediating effect between financial literacy and risk perception on investment decisions but does not affect financial attitude. This study concludes that risk perception and financial behavior are important factors in investment decisions. Future research may consider incorporating other variables such as herding behavior or overconfidence.
Leader Mindfulness as a Buffer in Family Business: Exploring the Effects of Work Stress and Pay Satisfaction on Turnover Intention through Organizational Commitment Putra, Agung Dwi; Eugene Lambey, Sylvia; Supriyadi Muri, Subur; Maharani, Anita
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8814

Abstract

This study examines turnover intention in family businesses by analyzing the effects of work stress and pay satisfaction, with organizational commitment as a mediator and perceived leader mindfulness as a moderator. Using a quantitative survey and PLS-SEM, data were collected from 238 employees working in family businesses. The results show that work stress significantly reduces organizational commitment, while organizational commitment significantly lowers turnover intention and mediates the effect of work stress. Pay satisfaction and perceived leader mindfulness do not significantly affect turnover intention. These findings highlight the importance of strengthening employees’ emotional attachment to improve retention in family business settings. Keywords: Family Business; Turnover Intention; Perceived Leader Mindfulness; Organizational Commitment;  Pay Satisfaction
EXPLORING PERCEPTION OF POST GRADUATE STUDENTS TOWARDS VIDEO BASE LEARNING Anita Maharani; Dewi Tamara
Jurnal Muara Pendidikan Vol. 6 No. 2 (2021): Jurnal Muara Pendidikan Volume 6 No 2, Desember 2021
Publisher : LPPM Universitas Muhammadiyah Muara Bungo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52060/mp.v6i2.578

Abstract

This study aimed to find out the views of students at the undergraduate level about learning using video-based learning. The method used in this research is classroom action research, and this research was conducted in the Master of Management program, Bina Nusantara University, located in Jakarta. This research was done between the 2019 – 2020 academic year and the Covid-19 pandemic between February 2020 and June 2020. The subjects within the study were first-year students in the second-level program, and of the 25 people in the class, three volunteers participated in this research. The results of this study indicate that the possibility of successful video-based learning and the results obtained have the opportunity to have a positive impact on learning at the second-level level, only with a note that input from participants needs to be considered, including those related to the duration and appearance of video-based learning.
Flexible Working Arrangements, Job Satisfaction, and Employee Performance in Public Sector Dewantoro Dewantoro; Anita Maharani; Endi Rekarti
International Journal of Islamic Business and Management Review Vol. 6 No. 1 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibmr.v6i1.1787

Abstract

Aim: This study examines the effect of Flexible Working Arrangement (FWA) on employee performance with job satisfaction as a mediating variable among civil servants at PUSINTEK, Ministry of Finance of the Republic of Indonesia. Method: A quantitative survey design was employed, collecting data from 100 civil servants through structured questionnaires using a five-point Likert scale. The study measured five constructs comprising 30 indicators: FWA, job satisfaction, employee performance, technological support, and bureaucratic work culture. Data were analysed using Structural Equation Modelling–Partial Least Squares (SEM-PLS) via SmartPLS 4 software. Results: FWA exerted a significant positive effect on job satisfaction (β = 0.667, p < 0.001) and directly on employee performance (β = 0.323, p = 0.010). Job satisfaction significantly mediated the FWA–performance relationship (partial mediation), while technological support and bureaucratic work culture did not yield significant moderating effects. Novelty: This study is among the first to empirically examine FWA in an Indonesian central government institution undergoing digital bureaucratic transformation, establishing job satisfaction as a psychological mediating mechanism and revealing that structural/contextual moderators are less influential than motivational factors in technology-driven public organisations.
Faktor Pendorong Keinginan Karyawan Untuk Pindah Kerja Heri Iswandi; Junaedi Junaedi; anita maharani
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 14 No 2 (2020): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v14i2.2196

Abstract

Penelitian ini mengangkat isu mengenai keinginan untuk berhenti dari pekerjaannya dari karyawan kalangan milenial dan non milenial pada PT. ASDP Indonesia Ferry (Persero). Tujuan penelitian adalah untuk mengetahui pengaruh dari komitmen organisasi, kepuasan kerja dan person organization fit terhadap intention to quit dengan usia sebagai variabel moderasi. Metode penelitian menggunakan metode kuantitatif. Populasi penelitian adalah karyawan yang telah di rekrut oleh perusahaan PT. ASDP Indonesia Ferry selama dua tahun terakhir (2018-2019). Teknik pengambilan sampel menggunakan simple random sampling, yakni teknik pengambilan sampel secara acak melalui penyebaran kuesioner sebagai alat pengumpulan data penelitian secara tidak langsung atau melalui google form. Analisis data menggunakan Partial Least Square dengan program statistik Smart PLS versi 3 (for student). Hasil penelitian, diketahui bahwa komitmen organisasi dan person organization fit tidak berpengaruh terhadap intention to quit secara parsial, kepuasan kerja berpengaruh terhadap intention to quit secara parsial, dan usia tidak dapat memoderasi pengaruh komitmen organisasi, kepuasan kerja dan person organization fit terhadap intention to quit.
Co-Authors A Izzuddin Abdissalam Abidin, Moch. Zaenal Achmad Fauzi Achmad Rizky Nevianto Adhityatama, Gemerlang Adi Wicaksono Adrial, Fikry Agatha Puji Selvira Pratiwi Agum Damaris Agustania, Virgitha Isanda Ahmad Ulin Nuha Aisyah, Dira Agusti Aji Surya Wicaksono, Gregorius Ake Wihadanto Akmal Maulidina Aldian Nur Alfikalia Alfikalia Alfikalia, Alfikalia Alghani, Alghani Alim, Abdul Malik Amelia, Roza Amelia, Windharti Ami Pujiwati Andhik Kanitra Andi Maulana Angga Pradika, Alfian Antonius Soelistyo Nugroho Ardhianiswari Diah Ekawati, Ardhianiswari Diah Aritonang, Janice Abigail Ariyani, Ida Ariyantini, Dianita Arshy Prodyanatasari Asmoro, Rizki Dwi Cahyo Galang Athiyyah Audy Thuda Ayu Shinta Devi, RR Melanie Azizah, Hasna Bakti, Dhani Waluyo Berlian, Christian Wahyu Budiman, Rahmat Cahyadi, Claudia Chandra Hosen Christopher Samosir Cindy Diva Paramitha Cut Azyya Triatsari Damayanti, Shinta Darjat Sudrajat, Darjat Dedi Heriyanto Devi Damayanti Dewantoro Dewantoro Dewi Tamara Diah, Rima Dwi Nora Diani Indah Dianthy Kusardi Dianti Arudi Dovi Kurniawan Elizabeth Linggawati Elmarian Haessel Ema Suryani Ema Suryani Endah Riana, Kurnia Endi Rekarti, Endi Etty Puji Lestari Eugene Lambey, Sylvia Fahrudi, Rudi Fiantini, Rosalina Fitri Yanni Galih Rakadya Gemerlang Adhityatama Ginta Ginting, Ginta Guntur Wahyuni Ratnanto Gustari, Mugi Hadi, Umar Hafiludin Usman Hafis Sjahrul Iwan Hakim, Zainal Hanafi Hanafi Harry Sutanto Hendra Gunawan Hendrian Hendrian, Hendrian Hendro Yuliantoro Heri Iswandi Heri Iswandi Heriani Heriani, Heriani Hidayah, Zainur Hidayat, Fadhillah Syarief Ignasius, Ervan Iin Mayasari Inayah Alfatihah Inge Monica Intan, Salsabila Irene Teresa Rebecca Hutabarat Iskandar, Amir Iwan, Hafis Sjahrul Iyus Wiadi Juliansyah, Didi Junaedi Junaedi Junaedi Junaedi Junita Sari Kariza, Nadya Kartasasmita, Wanda Ginanjar Kartasunjaya, Tammy Kathlia Kemal Riadsyah Kharisma, Dahniar Widya Kinanti, Lintang Kresentia Stefanie Kurnadi, Kurnadi Kurniawan, Iman Kusardi, Dianthy Kusnani Sita Handayu Liantama, Kawai Satria Lidya Lidya Limios, Bob Linda Linda Luki Setiawan Suardi Luthfiah Effendi, Salsabila Made Sasanti, Ni Magya Ramadhania Putri, Magya Ramadhania Mahlani, Siti Afifah Mandalahi, Santa Hosiana Manumayangsa, Rahadi Margareta, Ananda Maya Maria, Maya Marlika, Selvia Marsida, Refki Marwan Marwan Maulidina, Akmal Mawarni, Gesi Meirani Harsasi Mery Noviyanti Meutia, Meutia Mubarok, Aulia Achyar Muchlis Burhanuddin Mufid Rosichin Muhammad Indrik Muhammad Miftahul Amri Muhammad Nabawi Muhammad Nurman Syukur Muhammad Zulkarnain Anwar Mulianita, Deniza Mur Adi Setijoutomo Murti, Lita Indira Nasra, Gita Ni Cening Nicky Prasada Gayatri Nikolas Fajar Wuryaningrat Nikolas Fajar Wuryaningrat Ni’Am, M Miftachun Norhidayat Norhidayat, Norhidayat Nugraha, Hindy Satya Nur Fitroh, Muhammad Oky Fardiyono P. Laya Agustin Pandu, Thenry Linda Sharron Permana Putra, Indradi Tiyas Persada, Satrio Bangun Phelia, Anisya Pornomo, Harry Pragiwaksana, Angilbert Enggar Pramesti Cahyani, Diah Prasanti, Tiara Afifah Prasetya, Muhammad Azka Prasetyo, Fahmi Dwi Primanda, Lea Tarissha Pringgodigdo, Cipto Adi Priyadi, Ilham Penta Priyahutama, Indra Puteri Rozyanti, Amanda Putra, Agung Dwi Putrilestari, Rianti Rafli, Muhammad Rahadi Manumayangsa Ramata , Pranidana Ratnanto, Guntur Wahyuni Renaldi Renaldi Renaldi Renaldi Renando Meiko Putra Riana, Kurnia Endah Rini S. Pramono Robertus Romario Roza Amelia RR Melanie Ayu Shinta Devi Rusmayadi, Oki Sanjaya, Roni Putra Saptaprasetya, Eka Panji Saptowinarno, Bambang Satria, Dicky Savitri, Nilasari Sekar Wulan Prasetyaningtyas Shine Pintor Siolemba Patiro Shirley Elian Siallagan, Asihon Simanullang, Eirene Debora Sri Fitriani, Sri Srikandi, Anggara Bakti Stefanie, Kresentia Subagya Subagya, Subagya Sudirman Widhy Sugeng Widodo Sulaikah, Sulaikah Supriyadi Muri, Subur Suroyo Gino Suwargo, Nixon Suyoto Suyoto Synthia Atas Sari Syukur, Muhammad Nurman Tamba, Novel Bornok Laurensius Tri Utami , Nurulita Purna Triyanti Triyanti Uli, Soraya Diana Umar Hadi Valensius Alvin Mulia Wahyu Bagus Rilo Wanda Artabella Kurniawati Wanda Ginanjar Kartasasmita Wardati, Nabila Tsaniyah Kesuma Widhy Firmansyah Widuri Supriatna Winata, Nodi Wirawan, Yosia Kefas Wirma Yuliana Worabay, Errick Xuan, Nie Yoga Angka Wijaya Yokung, Laurencia Bernadette Yozef Yozef Yuanita, Merina Yuanna, Destin YudhiAlfikalia . Zulkarnain Zulkarnain