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PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA PT FOCUS DIGISELLINDO UTAMA
Jacky, Jacky;
Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 3 No 3 (2021): Volume 3 Nomor 3 2021
Publisher : LPPM Universitas Putera Batam
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This study aims to determine the effect of product quality and service quality on customer satisfaction at PT Focus Digisellindo Utama. The phenomenon of fluctuation of the customer satisfaction level for PT Focus Digisellindo Utama reflects the customer satisfaction has not been maximized. This research uses two independent variables which are product quality variable and service quality variable. The technique used in collecting data used in this research is the distribution of questionnaire using saturated sampling method, whereby the sample used in this research are amounting to 120 respondents. This research uses technical data analysis methods such as validity test, reliability test, classic assumption test, multiple linear regression analysis, determination coefficient test, and hypothesis test. The result of this research show that product quality and service quality variable partially does have positive influence and is significant towards the consumer satisfaction. Furthermore, product quality and service quality variable simultaneously does have positive influence and is significant towards the customer satisfaction of PT Focus Digisellindo Utama. Variables in this research have an influence od 98,2% towards the performance of employees. The rest 1,8% are influenced by other variables coming from outside of this research.
PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA PT FOCUS DIGISELLINDO UTAMA
Jacky, Jacky;
Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 3 No 4 (2021): Volume 3 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam
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This study aims to determine the effect of product quality and service quality on customer satisfaction at PT Focus Digisellindo Utama. The phenomenon of fluctuation of the customer satisfaction level for PT Focus Digisellindo Utama reflects the customer satisfaction has not been maximized. This research uses two independent variables which are product quality variable and service quality variable. The technique used in collecting data used in this research is the distribution of questionnaire using saturated sampling method, whereby the sample used in this research are amounting to 120 respondents. This research uses technical data analysis methods such as validity test, reliability test, classic assumption test, multiple linear regression analysis, determination coefficient test, and hypothesis test. The result of this research show that product quality and service quality variable partially does have positive influence and is significant towards the consumer satisfaction. Furthermore, product quality and service quality variable simultaneously does have positive influence and is significant towards the customer satisfaction of PT Focus Digisellindo Utama. Variables in this research have an influence od 98,2% towards the performance of employees. The rest 1,8% are influenced by other variables coming from outside of this research.
PENGARUH KOMPENSASI DAN MOTIVASI TERHADAP KINERJA KARYAWAN PADA PT DINAMIKA LOGAMU MULIA
Safika, Nurul;
Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 4 No 4 (2021): Volume 4 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam
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Given that importance of human resources in the development and progress of a company, companies should consider human resources more than just company assets but as partners in business. As a partner in business, the company must be fair for what human resources have given to the company. This aims of studies were determining the effect of compensation and motivation on employee performance at PT Dinamika Logamu Mulia. The designs of that studies using a researches designed and quantitatives causality research methods. The results of this study indicate that compensation (X1), and motivation (X2) have a partial, simultaneous effect. and significant on employee performance (Y). The results of the determination coefficient test show that compensation (X1) and motivation (X2) are 79.4 percent, while the remaining 20.6 percent is influenced by other variables not examined in this study. Keywords: Compensation; Employee Performance; and Motivation.
PENGARUH KUALITAS PELAYANAN DAN PROMOSI TERHADAP LOYALITAS PELANGGAN HARMONI SUITES HOTEL BATAM
Wahyuni, Reni wahyuni;
Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 4 No 3 (2021): Volume 4 Nomor 3 2021
Publisher : LPPM Universitas Putera Batam
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This Research aims to examine the effect of service quality and promotion on customer loyalty at Harmoni Suites Hotel Batam. The method used in this study is a quantitative method and samples obtained as many as 120 samples using simple random sampling. And in data processing using SPSS version 25. Data T test results in this study show variable Quality of Service (X-1) has the valuet (2.001) > ttable (1.65765) and the significance value 0.048 <0.05, which means H0 is rejected. So it can be concluded that the service quality variable has a positive and significant effect on customer loyalty at Harmoni Suites Hotel Batam. And Variable Promotion (X2) has a valuet (7.655)>ttable (1.65765) and the significant value of 0,000 < 0.05 which means Ho is rejected, it can be concluded that promotion has a positive and significant effect on customer loyalty of Harmoni Suites Hotel Batam. While the results of the F test show fcount (93.297) > ftable (2.68) with a significance value of 0.000 and or <0.05, which means significant. So we can conclude Service Quality variable (X1) and Promotion (X2) positive and significant effect simultaneously on Customer Loyalty (Y) Harmoni Suites Hotel Batam
PENGARUH KUALITAS PELAYANAN DAN PROMOSI TERHADAP LOYALITAS PELANGGAN HARMONI SUITES HOTEL BATAM
Wahyuni, Reni wahyuni;
Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 4 No 3 (2021): Volume 4 Nomor 3 2021
Publisher : LPPM Universitas Putera Batam
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This Research aims to examine the effect of service quality and promotion on customer loyalty at Harmoni Suites Hotel Batam. The method used in this study is a quantitative method and samples obtained as many as 120 samples using simple random sampling. And in data processing using SPSS version 25. Data T test results in this study show variable Quality of Service (X-1) has the valuet (2.001) > ttable (1.65765) and the significance value 0.048 <0.05, which means H0 is rejected. So it can be concluded that the service quality variable has a positive and significant effect on customer loyalty at Harmoni Suites Hotel Batam. And Variable Promotion (X2) has a valuet (7.655)>ttable (1.65765) and the significant value of 0,000 < 0.05 which means Ho is rejected, it can be concluded that promotion has a positive and significant effect on customer loyalty of Harmoni Suites Hotel Batam. While the results of the F test show fcount (93.297) > ftable (2.68) with a significance value of 0.000 and or <0.05, which means significant. So we can conclude Service Quality variable (X1) and Promotion (X2) positive and significant effect simultaneously on Customer Loyalty (Y) Harmoni Suites Hotel Batam
PENGARUH KUALITAS PELAYANAN DAN FASILITAS TERHADAP KEPUASAN PELANGGAN DI WISMA RAMAYANA TANJUNGBATU KUNDUR
Diani, Diani;
Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 4 No 7 (2022): Volume 4 Nomor 7 2022
Publisher : LPPM Universitas Putera Batam
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The hotel industry plays an important role as one of the supporting sectors for tourism. The hotel business is growing rapidly due to the increasing demand for such services as well as the growing opportunities for travel. In order to maintain the position held and to compete in the future, it is necessary to provide services and facilities by which old customers can be retained, and new customers can be attracted. This study aims to determine the effect of service quality and facilities on satisfaction at Wisma Ramayana Tanjungbatu Kundur. In this research method is quantitative causality research. Data collection techniques were carried out by distributing questionnaires to 132 respondents. The data analysis technique uses the analysis of validity, reliability, normality, multicollinearity, heteroscedasticity, linear regression analysis, t test and F test with the SPSS (Statistical Product and Service Solution) version 22. The results showed that the quality of service, facilities had a significant partial and simultaneous significant effect on customer satisfaction.. The results of the R Square value test show that the quality of service and facilities is 83.1%, while the remaining 16.9% is influenced by other variables not examined in this study. The results of the T test show that the value of the service quality of the t-count variable is 15.115 and the facility is 6.119, the value of these two variables is greater than the t-table so it can be concluded that the quality of service and facilities has a positive and significant effect on customer satisfaction.
Strategi Pasar Sasaran UMKM di Madura: Sebuah Kajian Sistematis Literatur
Syaifullah, Syaifullah;
rohman, Abdur
Al-tsaman : Jurnal Ekonomi dan Keuangan Islam Vol 7 No 01 (2025): Mei
Publisher : INAIFAS Press
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DOI: 10.62097/al-tsaman.v7i01.2322
Micro, Small, and Medium Enterprises (MSMEs) in Madura serve as a crucial pillar of the local economy and play a vital role in maintaining the region’s social and cultural fabric. Despite their importance, MSMEs continue to face various structural hurdles, including restricted market access, limited digital skills, and a lack of capacity to transform local knowledge into products with commercial value. This research utilizes a Systematic Literature Review (SLR) approach to explore and compile contextually relevant target market strategies tailored to MSMEs in Madura. The review encompasses a variety of national and international scholarly works that examine marketing strategies aligned with both local characteristics and global market trends. The study identifies three prominent strategies frequently employed by MSMEs in Madura: (1) community-driven marketing approaches that rely on social networks and mutual trust within local communities; (2) market segmentation coupled with digital adoption to reach broader audiences through online platforms; and (3) product innovation based on cultural uniqueness, such as traditional cuisine, artisanal crafts, and Madurese batik. While each strategy holds promising potential, they also pose specific implementation challenges that necessitate joint efforts from government bodies, academic institutions, and technology stakeholders. The research concludes by proposing the development of an adaptive strategic framework that combines these approaches to boost product competitiveness while preserving the cultural identity and sustainability of the local economy.
مشكلات تعليم اللغة العربية ÙÙŠ مدرسة
Maulidiyah, Khoirun Ni'mah;
Syaifullah, Syaifullah
Publisher : Universitas Yudharta Pasuruan
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DOI: 10.35891/studi arab.v6i1.37
ÙÙŠ إندونسيا، لا يتعلم الطالب اللغة العربية ÙÙŠ المؤسسة التربوية الإسلامية غير رسمية كالمعهد الأسلامي Ùقط، بل يتعلمها ÙÙŠ المؤسسة التربوية الإسلامية الرسميةكما ÙÙŠ المدرسة الإبتدائية أيضا. Ùˆ على الرغم من ذلك، ÙØ¥Ù† نشأة اللغة العربية Ùˆ اهتمام عليها قليلة، Ø¥ÙØªØ±Ø¶ مجتمع المسلم أن اللغة العربية صعبة. Ùˆ هذا Ø§Ù„ØØ§Ù„ موؤثر إلى تطبيق تعليم اللغة العربية ÙÙŠ المدرسة. Ùلذلك، تود Ø§Ù„Ø¨Ø§ØØ«Ø© إلى الكش٠و البيان كي٠تطبيق تعليم اللغة العربية ÙÙŠ المدرسة الإبتدائية. و يهد٠هذا Ø§Ù„Ø¨ØØ« المتواضع Ù„Ù…Ø¹Ø±ÙØ© إجراء تعليم اللغة العربية، Ùˆ Ù„Ù…Ø¹Ø±ÙØ© مشكلات تعليم اللغة العربية Ùˆ Ù„Ù…Ø¹Ø±ÙØ© Ù…ØØ§ÙˆÙ„Ø© معلم اللغة العربية ÙÙŠ ØÙ„Ù‘ المشكلات تعليم اللغة العربية ÙÙŠ مدرسة أولاك-ألين الإبتدائية الإسلامية الØÙƒÙˆÙ…ية Ùˆ مدرسة والي صاغا الإبتدائية.Ùˆ النوع من هذا Ø§Ù„Ø¨ØØ« هو Ø¨ØØ« الكيÙÙŠ الوصÙÙŠ. Ùˆ يجري جمع البيانات من المراقبة Ùˆ المقابلة Ùˆ الموثقة. Ùˆ يجري تØÙ„يل البيانات مع تØÙˆÙŠÙ„ البيانات ثم تقديم البيانات ثم تØÙ‚قّ البيانات Ùˆ القيام Ø¨ØªØØ³ÙŠÙ†Ø§Øª عن طريق العثور على البيانات التي ØªØØªØ§Ø¬ إلى أن تأخذ الإستنتاجاتو تظهر هذه نتائج Ø§Ù„Ø¨ØØ« أن المشكلة ÙÙŠ تعليم اللغة العربية تتكون من المشكلة ÙÙŠ علم اللغة Ùˆ المشكلة ÙÙŠ غير علم اللغة. أما المشكلة ÙÙŠ علم اللغة هي تعذر الطلاب ترجمة القراءة باللغة العربية، Ùˆ تعذّر الطلاب ترجمة الكتابة باللغة العربية، Ùˆ تعذّر الطلاب كتابةالعربية بإملاء، Ùˆ يشعر الطلاب الصعوبة ÙÙŠ الترتيب أو الإتصال Ø§Ù„ØØ±Ù العربية، Ùˆ نقص Ø§Ù„Ù…ÙØ±Ø¯Ø§Øª التي يملكها الطالب. أما المشكلة ÙÙŠ غير علم اللغة هي ضيق وقت التعليمي، Ùˆ عدم الإهتمام من أباء Ùˆ أمهات الطلاب ÙÙŠ أنشطة التعلّم للطلاب ÙÙŠ المنزل خاصة ÙÙŠ اللغة العربية، Ùˆ نظراً لغياب وسائل ممارسة Ø§Ù„Ø£Ø·ÙØ§Ù„ Ù„Ù„ØªØØ¯Ø« أو Ø§Ù„Ù…ØØ§Ø¯Ø«Ø© ÙÙŠ المجتمع، Ùˆ عدم Ø§Ù„ÙƒÙØ§ÙŠØ© على المراÙÙ‚ Ùˆ البنية Ø§Ù„ØªØØªÙŠØ©. Ùˆ Ø§Ù„Ù…ØØ§ÙˆÙ„Ø© البمذولة لمعالجة مشكلة تعليم اللغة العربية ÙÙŠ علم اللغة هي يعطي معلّم اللغة العربية التعيينات Ù„ØÙظ Ø§Ù„Ù…ÙØ±Ø¯Ø§ØªØŒ يعطي المعلّم الممارسة لكتابة Ø§Ù„Ù…ÙØ±Ø¯Ø§Øª بإملاء، توÙّر المدرسة مواضيع إضاÙية، توÙّر المعلّم الدروس الإضاÙية الخاصة ÙÙŠ الدينية Ùˆ اللغة العربية، يستخدم معلّم اللغة العربية الأغنية كمقدمة للتعلم. Ùˆ Ø§Ù„Ù…ØØ§ÙˆÙ„Ø© البمذولة لمعالجة مشكلة تعليم اللغة العربية ÙÙŠ غير علم اللغة هي ØªØØ¯ÙŠØ¯ Ùˆ تصني٠معلّم اللغة العربية قدرة الطلاب ÙÙŠ Ù…Ø¹Ø±ÙØ© اللغة العربية ØŒ ÙŠØØ§ÙˆÙ„ المعلّم اللغة العربية المواد التعليمية القائمة على باوير-بوينت لجعل استخدام الوسائل الموجودة، نشت الØÙƒÙˆÙ…Ø© الأنطمة المتعلّقة بالتعييرات لتخصيص ساعة درس اللغة العربية، يعطي المعلم الرسالة للإهتمام تقدّم التعليم من الطلاب، يعطي المدرسة برنامج إضاÙيّ، يسعى المعلّم Ø§Ù„ÙØ±ØµØ© للطلاب للسؤال Ùˆ أعطاء الأسئلة ØÙˆÙ„ الموضوع، سواء ÙÙŠ أثناء التعليم أو بعدها
BIOGRAFI DAN PEMIKIRAN DR. H. ABDULLAH AHMAD, LATAR BELAKANG BERDIRI DAN PERKEMBANGAN SERTA RUH / FILOSOFI LEMBAGA PENDIDIKAN SUMATERA THAWALIB, ADABIYAH, PGAI DAN SEBARAN SEKOLAH-SEKOLAH SUMATERA THAWALIB
Fitra, Joni Darma;
Prima, Ari;
Syaifullah, Syaifullah;
Asmaret, Desi;
Julhadi, Julhadi
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 10 No. 2 (2025): June (Regular Issue)
Publisher : STKIP Pesisir Selatan
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DOI: 10.34125/jkps.v10i2.693
Sheikh Abdullah Ahmad changed the traditional teaching system with a religious school system (Madrasah) named Adabiah School. This naming may be intended as a symbol of the revival of science in Islamic civilization and inspired by the hadith of the Prophet Muhammad SAW narrated by Al-Asykari. This study examines in depth the biography and thoughts of DR.H. Abdullah Ahmad as a cleric, journalist, and intellectual from Padang Panjang, West Sumatra. He is known as a pioneer of modern Islamic education in Indonesia. The background of the establishment and development and spirit / philosophy of the educational institutions of Sumatera Thawalib, Adabiyah and PGAI, as well as the distribution of Sumatera Thawalib schools. With a historical and epistemological approach, this paper explores the roots of Abdullah Ahmad's thoughts in the context of the pioneers of Islamic Education, his interaction with modernity, and his contributions to the education, social, and da'wah systems. This paper was written to fulfill the assignment as a doctoral student in the Islamic Studies program, in the Islamic Education and Law Course from a historical, social and political perspective.
The Internalization of the Value of Mutual Cooperation in Strengthening National Identity
Nugraha, Nugraha;
Syaifullah, Syaifullah;
Supriyono, Supriyono
De Cive : Jurnal Penelitian Pendidikan Pancasila dan Kewarganegaraan Vol. 5 No. 4 (2025): Volume 5 Nomor 4 Tahun 2025
Publisher : Actual Insight
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DOI: 10.56393/decive.v5i4.2860
Gotong royong is an activity that is characteristic of Indonesian society that has been carried out since the past until now. However, at the time in Indonesian society has begun to experience changes towards the fading of gotong royong activities due to the influence of the globalization era. The purpose of this study is to strengthen the values of gotong royong as a strengthening of national identity in the era of globalization. This study uses a case study by relying on sources that have good credibility. The novelty of this study lies in its focus on gotong royong not merely as a traditional cultural value, but as a strategic cultural mechanism for resisting the erosion of national identity in the face of global cultural homogenization. Unlike earlier works that treat gotong royong as a static heritage, this research repositions it as a dynamic sociocultural resource that can be adapted and reintegrated into modern institutions such as schools, urban communities, and digital civic spaces. Based on the results of the study, it can be concluded that real efforts are needed from all parties, both families, schools, communities and governments in an effort to internalize the values of ggotong royong in order to strengthen the identity of the Indonesian nation.