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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Jurnal Civics: Media Kajian Kewarganegaraan Journal of Tropical Life Science : International Journal of Theoretical, Experimental, and Applied Life Sciences JUSIFO : Jurnal Sistem Informasi JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH Sistemasi: Jurnal Sistem Informasi Jurnal Ilmiah Ekonomi Islam ARISTO Acta Aquatica: Aquatic Sciences Journal AKSIOLOGIYA : Jurnal Pengabdian Kepada Masyarakat Jurnal Moral Kemasyarakatan INOVTEK Polbeng - Seri Informatika Jurnal Biologi Tropis INTECOMS: Journal of Information Technology and Computer Science Al Mi’yar: Jurnal Ilmiah Pembelajaran Bahasa Arab dan Kebahasaaraban Jurnal Teknologi Sistem Informasi dan Aplikasi Studi Arab Jurnal Ilmiah Ecosystem Jurnal Ilmiah Mandala Education (JIME) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) EDUMATIC: Jurnal Pendidikan Informatika Building of Informatics, Technology and Science Jurnal Sistem informasi dan informatika (SIMIKA) Abdi Masyarakat Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Thariqah Ilmiah ; Jurnal ilmu-ilmu kependidikan & Bahasa Arab Kordinat : Jurnal Komunikasi antar Perguruan Tinggi Agama Islam Jurnal Pengabdian kepada Masyarakat Nusantara ASANKA: Journal of Social Science And Education Jurnal Teknik Informatika (JUTIF) Al-tsaman : Jurnal Ekonomi dan Keuangan Islam Jurnal Pendidikan dan Teknologi Indonesia Jurnal Pendidikan PKn Bima Abdi: Jurnal Pengabdian Masyarakat Indonesian Journal of Intellectual Publication (IJI Publication) Jurnal Ekonomi Jurnal Pengabdian kepada Masyarakat Bina Darma Journal Evaluation in Education (JEE) Jurnal Al-Fawa'id : Jurnal Agama dan Bahasa Jurnal Kapita Selekta Administrasi Publik Edu Sociata : Jurnal Pendidikan Sosiologi Journal Of Human And Education (JAHE) Jurnal Algoritma Maritime Park: Journal Of Maritime Technology and Socienty JOMPA ABDI: Jurnal Pengabdian Masyarakat Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Indonesian Research Journal on Education Finger : Jurnal Ilmiah Teknologi Pendidikan Jurnal Pengabdian Inovasi Masyarakat Indonesia De Cive : Jurnal Penelitian Pendidikan Pancasila dan Kewarganegaraan Jurnal Pembelajaran Bahasa dan Sastra Jurnal Penelitian Pendidikan Indonesia Economics Studies and Banking Journal Rhizome: Jurnal Kajian Ilmu Humaniora Journal of Economic Growth and Development Review Society Proceeding Of International Conference On Education, Society And Humanity CARONG: Jurnal Pendidikan, Sosial dan Humaniora Komunitas: International Journal of Indonesian Society and Culture SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa Jurnal Edulanguage: Jurnal Pendidikan Bahasa Journal of Supply Chain and Entrepreneurship EL-HAYAH Indonesian Journal of Intellectual Publication (IJI Publication)
Syaifullah Syaifullah
Jurusan Sistem Informasi Fakultas Sains Dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau
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UI/UX Analysis of Klik Pelalawan Application using Design Thinking Approach and System Usability Scale (SUS) Ramadhan, Rifky; Anofrizen, Anofrizen; Saputra, Eki; Syaifullah, Syaifullah
Sistemasi: Jurnal Sistem Informasi Vol 14, No 1 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i1.4926

Abstract

This study aims to redesign the UI/UX of the Klik Pelalawan application to enhance user comfort. Klik Pelalawan is a mobile application designed as a platform for submitting complaints or aspirations from the public to the local government of Pelalawan Regency. An initial assessment of the application's UI/UX was conducted using the System Usability Scale (SUS) method, accompanied by a survey of 35 residents of Pelalawan Regency. The assessment resulted in a score of 43, indicating that the application's usability level requires improvement. To address this issue, an analysis and redesign process was carried out using the Design Thinking methodology, which consists of five stages: empathize, define, ideate, prototype, and testing. During the testing phase, the redesigned UI/UX was reevaluated by 40 residents of Pelalawan Regency using the SUS method and a questionnaire. The new design achieved a score of 77, signifying that the redesigned UI/UX has successfully improved user comfort for the Klik Pelalawan application.
Analisis Kepuasan dan Niat Berperilaku Pengguna Aplikasi Access by KAI Menggunakan Metode EUCS dan UTAUT2 Nazhifatunnisa, Nazhifatunnisa; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 1 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i1.5713

Abstract

Aplikasi ticketing diluncurkan sebagai inovasi baru dan ditujukan untuk memangkas proses tiket manual. Dalam peningkatan jumlah penumpang setiap tahunnya, penggunaan aplikasi masih rendah, beberapa ulasan negatif dan kendala dari proses pembayaran kerap dikeluhkan pengguna. Tujuan penelitian ini yaitu mengetahui faktor-faktor apa saja yang mempengaruhi kepuasan dan niat berperilaku pengguna dalam menggunakan aplikasi Access by KAI, serta apakah kepuasan pengguna berpengaruh dalam niat berperilaku. Data dikumpulkan melalui google form. Sebanyak 125 responden yang memenuhi kriteria, kemudian dianalisis lebih lanjut dengan PLS-SEM. Hasil menunjukkan kepuasan pengguna berpengaruh positif dengan niat berperilaku. Content terbukti berpengaruh paling positif terhadap kepuasan. Habit terbukti berpengaruh signifikan dan positif terhadap niat berperilaku dalam penggunaan aplikasi Access by KAI
Green Shipping Development: Carbon Emission Reduction Strategies in the Shipping Industry Kyaw, Aung Ye; Syaifullah, Syaifullah
Maritime Park: Journal of Maritime Technology and Society Volume 4, Issue 1, 2025
Publisher : Department of Ocean Engineering, Faculty of Engineering, Hasanuddin University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62012/mp.v4i1.43309

Abstract

This study examines the development of green shipping strategies to reduce carbon emissions in the shipping industry. Using a mixed-method approach, the study was conducted by analyzing data from 50 sample ships and involving 150 maritime industry stakeholders. The results showed that the implementation of green shipping technology can reduce carbon emissions by up to 23.5%, with a combination of technologies achieving a reduction of up to 35%. Economic analysis revealed an average payback period of 3.2 years. The study resulted in a three-pillar strategy recommendation that includes gradual investment in environmentally friendly technologies, crew capacity development, and industry collaboration for infrastructure development. These findings provide significant contributions to the development of effective and sustainable carbon emission reduction strategies in the shipping industry.
Analisis Loyalitas Pelanggan Berdasarkan Model LRFM Menggunakan Metode K-Means Putri, Runi Aulia; Jazman, Muhammad; Syaifullah, Syaifullah; Rahmawita, Medyantiwi
Building of Informatics, Technology and Science (BITS) Vol 6 No 4 (2025): March 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i4.6565

Abstract

In the era of intense competition in the beauty industry, it is important for companies to understand customer behavior and identify loyal customer segments. Ths study aims to analyze customer loyalty at the Lanona Skincare Beauty clinic using the LRFM (Length, Recency, Frequency, Monetary) model with the K-Means Clustering method. Beauty clinics have not implemented CRM as part of theur business strategy. There is ineffective marketing strategies. Customer transaction data from April to October 2023 was collected and analyzed to determine customer value based on LRFM parameters. The analysis results show that K-Means is effetive in grouping cutomers until the best three clusters are obtained. Cluster 1 with a results of 0,620 is the most loyal customers, cluster 2 with a results of 0,100 is grouped into new inactive customers and cluster 3 with a results of 0,353 is high frequency customers but low revenue contribution. The proposed marketing strategies for each cluster include rewarding an improving communication to maintain customers loyalty. This research provides valuable insights for Lanona Skincare Beauty Clinic in creating a more focused and succesfull marketing plan to increase customer happiness and loyalty.
Analisis Sentimen Pada Ulasan Aplikasi Bank Syariah Indonesia Mobile Menggunakan Support Vector Machine dan Naïve Bayes Aqilla, Nabila Fadia; Jazman, Muhammad; Syaifullah, Syaifullah; Rahmawita, Medyantiwi
Building of Informatics, Technology and Science (BITS) Vol 6 No 4 (2025): March 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i4.6567

Abstract

The internet plays a crucial role in facilitating various human activities, including in the field of electronic banking services, which encompasses various financial services such as ATMs, internet banking, SMS banking, and mobile banking. All of these aim to enhance service quality with a focus on security, convenience, and effectiveness. BSI is one of the banks offering mobile banking services. Based on user reviews, the BSI Mobile app often experiences technical issues such as bugs and transaction failures. To assess the level of satisfaction with the app, the researcher uses sentiment analysis methods. This method also helps potential customers identify aspects that need improvement or development in the products and services to enhance their quality. The study employs Support Vector Machine (SVM) and Naïve Bayes algorithms. The test results show that the Naïve Bayes algorithm achieves an accuracy of 74.37%, recall of 74.37%, precision of 75.46%, and an F1-score of 74.5%. Meanwhile, the SVM algorithm achieves an accuracy of 77.39%, precision of 77.8%, recall of 77.39%, and an F1-score of 77.38%. These findings indicate that SVM performs better in sentiment classification tasks compared to Naïve Bayes. With its superior performance, SVM is the more suitable algorithm for analyzing user perceptions of the BSI Mobile app. Therefore, the findings of this study can contribute to the development of more innovative digital service strategies and enhance competitiveness in the digital era.
The Impact of User Satisfaction on the Intention to Continuously use the Threads Application: An ECM Approach Asyraf, Fajri Muhammad; Anofrizen, Anofrizen; Syaifullah, Syaifullah; Saputra, Eki
Sistemasi: Jurnal Sistem Informasi Vol 14, No 2 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i2.5027

Abstract

Retaining user loyalty amidst the intensifying competition in social media platforms is a significant challenge for app developers. Threads, Meta’s new microblogging platform, experienced a sharp decline in daily active users following its initial launch, despite rapid early user growth. This study aims to analyze the factors influencing user satisfaction and the intention to continue using Threads through the lens of the Expectation Confirmation Model (ECM). This research employs a quantitative approach, collecting data via an online questionnaire distributed to 120 respondents. The data was analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The findings indicate that Satisfaction is a key variable with a significant impact on Continuance to Use, whereas Perceived Usefulness does not significantly influence Continuance to Use. Additionally, Enjoyment plays a crucial role in enhancing both Satisfaction and Continuance to Use, emphasizing the importance of emotional factors in user experience. This study suggests that app developers should prioritize user satisfaction by improving service quality and relevant features while enhancing the app’s overall value to sustain user loyalty.
PENGARUH DAYA TARIK FISIK DAN KEINDAHAN LINGKUNGAN TERHADAP KEPUASAN PELANGGAN PADA PRODUK PERUMAHAN BUANA CENTRAL PARK DI KOTA BATAM Sinaga, Lina; Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 1 No 2 (2019): Volume 1 No 2 2019
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Technological developments are increasingly growing rapidly, taking factors decisions made by customers or consumers are influenced by personal traits. environment to customer satisfaction in Buana Central Park housing products. This research aims to determine the effect of physical attractiveness, and the beauty of the population in this research were all customers of PT Buana Cipta Propertindo in Batam City, who were once purchased Buana Central Park products, samples used in this research amounted to 100 people with saturated sampling techniques. This type of research is quantitative. This research uses multiple linear regression analysis. The results of this research shows that the physical attractiveness and beauty of the environment are influential significant to customer satisfaction. Data quality test used in this research using validity and reliability tests that show that the indicators are used valid to measure existing variables. In the classical assumption test, the data regression model normal distribution, free of multicellularity and heteroscedasticity does not occur. Results the research shows that partially (T test) variable physical attractiveness and beauty environment has a positive and significant effect on customer satisfaction in purchasing Buana Central Park housing products amounted to 2,458 and 3,339. then, simultaneously (test F) variable physical attractiveness and beauty of a positive and influential environmen. Significance of customer satisfaction in the purchase of housing products was 166,023. And the coefficient of adjusted is 20.7%, which means the purchase decisioncan be explained by the variable physical attractiveness and beauty of the environment while the rest 79.3% was affected by other variables not examined in this research. From the results of the research concluded that physical attractiveness and the beauty of the environment have a positive effect on customer satisfaction in the housing company Buana Central Park in Batam City.
PENGARUH KUALITAS PELAYANAN, PROMOSI DAN KUALITAS INFORMASI TERHADAP KEPUTUSAN PEMBELIAN PADA PT NG TECH SUPPLIES DI KOTA BATAM Julita, Sandra; Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 3 No 1 (2021): Volume 3 Nomor 1 2021
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of the trading business world shows the increasingly intense competition that exists in each company. In this study, researchers conducted research on the effect of service quality (X1), promotion (X2) and information quality (X3) on purchase decisions (Y) at PT Ng Tech Supplies in Batam City. The method that researchers use in this research is quantitative methods and data collection through the distribution of google form questionnaires. The sample obtained is 116 samples using simple random sampling. This study was assisted by data processing tools, namely SPSS version 25. The t results of this study show that service quality value is 3,212>1,981 and sig 0,002<0,05 means that service quality has a positive and significant effect on purchase decisions, promotion value is 1,364<1,981 and sig 0,175>0,05 means that promotion has a positive and insignificant effect on purchase decisions, and information quality value is 4,714>1,981 and sig 0,000>0,05 means that information quality has a positive and significant effect on purchase decisions. While the f result show the value is 45,115>2.69, that means simultaneously result is service quality, promotion and information quality have a positive and significant effect on purchase decisions.
PENGARUH FASILITAS DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN KAPAL PELNI DI KOTA BATAM Tutoq, yulita; Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the most important vehicle service needs and this can be felt by the universe. In this study the goal is to be able to find out the causes of facilities and service quality on purchasing decisions, as well as knowing the facilities and service quality together can influence consumer purchasing decisions on Pelni ships. And in this research also uses descriptive research and quantitative approaches. And in the data collection technique using questionnaires. Meanwhile, sampling using non probability sampling technique with incidental sampling type. From the results of this study indicate that there is no effect of facilities on purchasing decisions, because the test results obtained tcount <ttable, tcount is 1.674 with a significance level of 0.097, while ttable is 1.984. While the influence of service quality on purchasing decisions, because in the test results show tcount> ttable with the calculation of the tcount value of 4.464 with a significance level of 0.000, with a value of t table of 1.984. And there is also, that there is an effect of facilities and service quality together on purchasing decisions, with the test results of the value of fcount is 10.629 with a significance level of 0.000, with a value of ftable of 2.465.
PENGARUH ADVERTISING, BRAND IMAGE DAN SALES PROMOTION TERHADAP KEPUTUSAN PEMBELIAN PADA LJ HOOKER GRAND BATAM kasno, Kasno; Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 3 No 3 (2021): Volume 3 Nomor 3 2021
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Today's growth in the property business is growing rapidly. This will have an impact on the emergence of rapid competition between companies in the property sector. Companies are trying to create services that are most suitable for their customers who can do business in this era of global competition, this is also a big challenge for every company to be more advanced. The purpose of this study was to determine the effect of advertising, brand image and sales promotion on purchasing decisions at LJ Hooker Grand Batam. The sampling technique in this study is a quantitative researcher with a population of 200 customers, the number of samples taken is 115 respondents. Data obtained by distributing questionnaires to LJ Hooker Grand Batam customers. Data analysis was performed using multiple linear regression analysis. The data quality test in this study used the validity and reliability tests, the classic assumption tests in this study used the normality test, the multicollinearity test and heteroscedasticity test and the effect test used multiple linear regression analysis and analysis of the coefficient of determination (R2), while the hypothesis testing in this study using the t test and the F test using the SPSS version 25 software program
Co-Authors - Sapriya . Mansyurdin Abbas, M Fadhly Farhy Abdul Azis Abdul Basit Abdur Rohman Adhari, Nursanda Rizki Adillah, Suci Nur Ahsyar, Tengku Khairil Aidil, Dyta Rabbani Ainur Rofiq Sofa Ami Pujiwati Amin, Nur Syariful Ananda, Dhea Anggyana, Rifa Angraini Angraini Anofrizen Anofrizen Aprillia, Dhea Dwi Aprillia, Dhea Dwi Aprinastya, Rachell Aqilla, Nabila Fadia Arif Marsal Arifin, Hanifan Arum Setiawan As-Syahri, Hidayatullah Asep Mahfudz, Asep Asful, Ferdhinal Asmaret, Desi Asriyana, . Asyraf, Fajri Muhammad Aszareta, Muhammad Andoni Aurora, Dhea Apriano Ayulya, Agisti Mutiara Aziz, M. Abdul Bakhtiar Bakhtiar Cahyadi, Deden Cecep Darmawan, Cecep DADANG DADANG Dadang Sundawa, Dadang Dahelmi Dahelmi DAMIRAH DAMIRAH, DAMIRAH Dasim Budimansyah Dasim Budimansyah, Prayoga Bestari, Redi Yamanto, Dasim Budimansyah, Dewi Imelda Roesma Diani, Diani Djong Hon Tjong Efrizal Efrizal Eki Saputra Elly Malihah Endang Danial, Endang Farisi, Czar Daffa Al Fausi, Suhud Al Febi Nur Salisah Febriana Putra, Tarekh Fikri, Nidhal Firdaus, Pipin Fitra, Joni Darma FITRIAH ARTINA, FITRIAH Fitriana, Muhamad Azizan Fitriani Fitriani Guntara, Bima Hamdi, Fathan Surya Hamzah, Muhammad Lutfhi Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Hari Susanto Harmaniola, Elsa Hendra, Rio Hendri Irawan Henny Herwina Herdi Herdi Herlinawati Herlinawati Herliza, Herliza Hermawati Hermawati, Hermawati Hidayah, Zainur hidayanti, hidayanti Hidayatingsih, Nur I Nengah Agus Tripayana . Ida Waluyati Indah Lestari, Indah Indrajaya, Indrajaya Indriani, Monalisa Ingrid Shintia Arsy Irmansyah . Jacky, Jacky Janra, Muhammad Nazri Jazman, Muhammad Juirah, Juirah Julhadi, Julhadi Julita, Sandra Junaihil, Junaihil Juniyati, Rita Juwandi, Ronni Karim Suryadi Karim Suryadi Kasno Kasno Khoidir, Muhammad Kokom Komalasari Kosasih, Hengky Kyaw, Aung Ye Leni Anggraeni Lestari, Nurrizka Puji Lubis, Amelia Sriwahyuni M. Afdal Maliza, Rita Masyitoh, Iim Siti MAULANA, BIMA Maulidiyah, Khoirun Ni'mah Megawati - Mochamad Hasyim Mona Fronita, Mona Muarif, Muarif Muhammad Amin Muhammad Nanang Qosim Muslim Muslim Muthaqin, Dwi Iman Naelul Huda, Ade Nanda Nazira nasir, muh Naufal, Misbahuddin Nazhifatunnisa, Nazhifatunnisa Nikman Azmin Ningsih, Widiah Nofrita Nofrita Noorahim, Wenny Noorahim Novianti, Elzy Novita Sari Nugraha Nugraha Nurhijriah, Nurhijriah Nurnazmi, Nurnazmi Nurrokhmatulloh, Nurrokhmatulloh Nurul Qomariyah Oktoriani, Della Paramitha, Sandey Tantra Pebri, Prianda Permata, Nur Fitria Mita Prananda, Yaldri Oktra Pratama, Raihan Anugrah Prawira, Furqan Dwiki Lintang Prima, Ari Putra Santoso Putra, Tarekh Febriana Putri, Runi Aulia Putri, Syntia Mai Rahman Mulyawan Rahmawita, Medyantiwi Ramadani, Ela Ramadhan, Rifky Ratna Fitria Revansa, Muhammad Dio Ria Mardiana Yusuf Rianda, Rahmad Didho Ridho, Muhammad Syifa'ur Rizky, Ramanda Safika, Nurul Sakban, Abdul Salis, Viola Mutiara Saputra , Eki Saputri, Aprilia Mayang Selvanus, Selvanus Setiawan, Mursyid Sianipar, Ferry Agus Sinaga, Lina Siregar, Syafril Solihah, Nikmatus Sri Nurhidayati, Sri Subakja, Triyawan Bagus Sukandarman, Sukandarman Sulistiono Supriyono Supriyono Susanto Susanto Susanto, Irman Syafril Syafril Syahdan Syahdan, Syahdan Syahru Ramadan, Syahru Syahruddin Syahruddin Syaifullah, Agus Tasrif Tasrif Titik Efnita, Titik Trisya, Cintia Putri Tutoq, yulita Wadu, Ludovikus Bomas Wahyudi Wahyudi Wahyuni Tanshzil, Sri Wahyuni, Reni wahyuni Waluyo Waluyo Wenny Noorahim Wilson Novarino Wily Julitawaty, Wily Yuniar, Sucifa Thita Zaini Zaini