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All Journal JUIMA : Jurnal Ilmu Manajemen Neo-Bis Jurnal Mitra Manajemen Jurnal Mitra Pendidikan Fokus Ekonomi Jemasi Jurnal Ekonomi Manajemen dan Akuntansi JURNAL EKSBIS International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Manajemen Dirgantara Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal EMA (Ekonomi Manajemen Akuntansi) Journal of Applied Management and Accounting Science (JAMAS) Prosiding Konferensi Nasional PKM-CSR EKONOMIKA45 Surplus: Jurnal Riset Mahasiswa Ekonomi, Manajemen, dan Akuntansi Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis BULETIN BISNIS & MANAJEMEN (BBM) Jurnal Manajerial Bisnis Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen Dewantara: Jurnal Pendidikan Sosial Humaniora Jurnal Mahasiswa Manajemen dan Akuntansi The Es Economics and Entrepreneurship MAP (Jurnal Manajemen dan Administrasi Publik) JURNAL EKONOMI BISNIS DAN MANAJEMEN Journal of Management and Creative Business Trending: Jurnal Manajemen dan Ekonomi West Science Interdisciplinary Studies Jurnal Ilmiah Research and Development Student West Science Interdisciplinary Studies Jurnal Ekonomi Bisnis dan Manajemen Jurnal Ilmiah Ekonomi dan Manajemen West Science Social and Humanities Studies JURNAL ILMIAH PENELITIAN MAHASISWA JURNAL RUMPUN MANAJEMEN DAN EKONOMI JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Jurnal Inspirasi Ilmu Manajemen JURNAL AKADEMIK EKONOMI DAN MANAJEMEN Jurnal Ekonomi, Bisnis dan Sosial
Woro Utari
Universitas Wijaya Putra
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PENGARUH KOMPENSASI DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI DENGAN MOTIVASI KERJA SEBAGAI VARIABEL INTERVENING Sonya Nova Anggini Supranda; Indra Prasetyo; Woro Utari
Jurnal Ekonomi, Bisnis dan Social Vol 1 No 2 (2023): JEBS, Juli 2023
Publisher : Fakultas Ekonomi dan Bisnis Universita Wijaya Putra Surabaya

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Abstract

The purpose of this study was to describe compensation, organizational culture, work motivation and performance of employees of the Meranti Islands District DPRD Office. To analyze the effect of compensation and organizational culture on the performance of employees of the Meranti Islands District DPRD Office through work motivation. This research was carried out at the Meranti Islands Regency DPRD Office with a population of 37 people, then the sample used was all members of the population used as samples, namely all employees of the Meranti Islands Regency DPRD, totaling 37 people. The sampling technique used is total sampling. This study uses data analysis techniques Descriptive Statistical Test and hypothesis testing with Structural Equation Modeling (SEM), using Partial Least Square (PLS). The results showed that compensation, organizational culture, work motivation of DPRD Meranti Islands Regency employees were in the high category while the performance of DPRD Meranti Islands Regency employees was in a very high category. Compensation had no significant effect on motivation, Organizational culture had no significant effect on motivation, Compensation had an effect with a significant effect on performance, organizational culture has a significant effect on performance, work motivation has a significant effect on performance, work motivation can mediate compensation has no significant effect on performance, work motivation can mediate organizational culture with a significant effect on performance.
PENGARUH KOMPETENSI DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI MELALUI KEPUASAN KERJA KANTOR DPRD KEPULAUAN MERANTI Wan Sasriani; Indra Prasetyo; Woro Utari
Jurnal Ekonomi, Bisnis dan Social Vol 1 No 2 (2023): JEBS, Juli 2023
Publisher : Fakultas Ekonomi dan Bisnis Universita Wijaya Putra Surabaya

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Abstract

The purpose of this study was to identify and analyze competency descriptions, work environment, employee performance and employee job satisfaction in the Meranti Islands Regency DPRD Office. To find out and analyze the effect of competence and work environment on employee performance through job satisfaction. This type of research is explanatory research using a quantitative approach. The population in this study were all employees in the Meranti Islands Regency DPRD Office, totaling 37 people. As for the sample in this study were 37 people. The sampling technique uses census sampling. Data analysis was performed using Partial Least Square (PLS). The results of the study can be concluded that performance, satisfaction, competence, work environment in the Secretariat Office of the DPRD Meranti Islands Regency are in the high category, Competence has a significant effect on Performance, Work environment has no significant effect on Performance, Job satisfaction has a significant effect on Performance, Competence has a significant effect on Satisfaction work, work environment has no significant effect on job satisfaction, competence has a significant effect on performance through job satisfaction, work environment has no significant effect on performance through job satisfaction.
Pengaruh Fasilitas dan Kualitas Pelayanan terhadap Kepuasan Pengunjung Eduwisata Lontarsewu Hendrosari Candra Sugiarto; Woro Utari
Jurnal Ekonomi, Bisnis dan Social Vol 2 No 2 (2024): JEBS, Juli 2024
Publisher : Fakultas Ekonomi dan Bisnis Universita Wijaya Putra Surabaya

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Abstract

Visitor satisfaction is related to visitor perceptions of facilities and service quality. When visitors see that the facilities and service quality do not meet their expectations. The fundamental problem in this research is how the efforts made by tourist object managers to increase visitor satisfaction. The method used in this research design is associative and descriptive method, namely the type of research that seeks the relationship or influence of two or more variables. For the research approach in this thesis using a quantitative research approach. The tool used for data collection in this study was to use a questionnaire as a response from the respondents and the questionnaires will be distributed to the visitors of the Lontarsewu Hendrosari Eduwisata. The data contains the distribution of age, gender, and city origin of the 100 respondents who have been interviewed. First, regarding the age factor, it was found that the majority of respondents were in the age range of 13 to 21 years, as many as 47 people or 47% of the total respondents. Based on the results of research and data analysis, it can be concluded that there is a simultaneous influence of facilities and service quality on visitor satisfaction at the Lontarsewu Hendrosari Educational Tour.
DISIPLIN KERJA DALAM MEMEDIASI PENGARUH KOMPENSASI DAN BUDAYA ORGANISASI TERHADAP PRODUKTIVITAS KERJA PEGAWAI Bambang Priyanto; Woro Utari; Indra Prasetyo
Jurnal Ekonomi, Bisnis dan Social Vol 1 No 4 (2024): JEBS, Januari 2024
Publisher : Fakultas Ekonomi dan Bisnis Universita Wijaya Putra Surabaya

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Abstract

The aim of this research is to describe and test and analyze the influence of compensation, work discipline which mediates compensation and work discipline which mediates organizational culture on the work productivity of BPBD Bojonegoro Regency employees. This research was carried out at the Bojonegoro Regency Regional Disaster Management Agency (BPBD) with a population of 48 people, then the sample was 48 people using a saturated sample. This research uses Structural Equation Modeling (SEM) data analysis techniques, using the Partial Least Square (PLS) approach. The research results showed that compensation, organizational culture, work discipline of Bojonegoro Regency BPBD employees were in the high category while the work productivity of Bojonegoro Regency BPBD employees was in the very high category. Compensation has a significant effect on work discipline, Organizational culture has a significant effect on work discipline, Work discipline has a significant effect on work productivity, Compensation has a significant effect on work productivity, Organizational culture has a significant effect on productivity, Work discipline can mediate a significant effect on compensation on work productivity, work discipline can mediate culture.
Organizational Citizenship Behavior ditinjau dari Kepemimpinan Transformasional dan Budaya Organisasi Dimediasi Disiplin Kerja Siti Komariah; Woro Utari; Indra Prasetyo
Jurnal Ekonomi, Bisnis dan Social Vol 2 No 2 (2024): JEBS, Juli 2024
Publisher : Fakultas Ekonomi dan Bisnis Universita Wijaya Putra Surabaya

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Abstract

Organizational Citizenship Behavior (OCB) di Dinas Pemberdayaan Masyarakat dan Desa Kabupaten Bojonegoro. Penelitian ini berjenis explanatory research dan menggunakan pendekatan penelitian kuantitatif. Populasi adalah seluruh pegawai Dinas Pemberdayaan Masyarakat dan Desa Kabupaten Bojonegoro yang berjumlah 37 orang. Teknik pengambilan sampel secara total atau sensus sampling sebanyak 37 orang. Metode pengumpulan data dengan kuesioner dan dokumentasi. Teknik analisis data yang digunakan dalam penelitian ini menggunakan path analysis yang kemudian diolah menggunakan PLS. Hasil penelitian menunjukkan Pengaruh kepemimpinan Transformasional terhadap disiplin adalah positif dan signifikan, Pengaruh Budaya Organisasi terhadap disiplin adalah positif dan tidak signifikan, Pengaruh Kepemimpinan Transformasional terhadap OCB adalah positif dan tidak signifikan, Pengaruh Budaya Organisasi terhadap OCB adalah positif dan signifikan, pengaruh Disiplin terhadap OCB adalah positif dan signifikan, pengaruh budaya organisasi terhadap OCB yang diintervening oleh disiplin kerja adalah positif dan tidak signifikan, pengaruh kepemimpinan transformasional terhadap OCB yang diintervening disiplin kerja adalah positif dan signifikan di Dinas Pemberdayaan Masyarakat dan Desa Kabupaten Bojonegoro
HUBUNGAN DUKUNGAN ORGANISASIONAL DAN KUALITAS HIDUP KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN WORK ENGAGEMENT SEBAGAI VARIABEL PEMEDIASI Arik Nur Cahyo; Woro Utari; Indra Prasetyo
Journal of Applied Management and Accounting Science Vol. 5 No. 1 (2023): Journal of Applied Management and Accounting Science (JAMAS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jamas.v5i1.100

Abstract

The purpose of this study, among others, is to describe organizational citizenship behavior, work engagement, organizational support and quality of work life of employees at the Public Works Department of Highways and Spatial Planning, Bojonegoro Regency. To analyze the effect of organizational support and quality of work life on work engagement, the effect of organizational support and quality of work life and work engagement on organizational citizenship behavior, the effect of organizational support and quality of work life on organizational citizenship behavior through work engagement. This type of research uses explanatory research with a quantitative research approach. The population in this study were all employees of the Public Works Department of Highways and Spatial Planning of Bojonegoro Regency with the status of PNS with a total of 52 people. The sample in this study were 52 people with the sampling technique used in this study was census sampling. Methods of data collection using questionnaires and documentation. Methods of data analysis using descriptive statistics and hypothesis testing of this study using analytical techniques using SEM with the alternative method of PLS. The results showed that organizational citizenship behavior, work engagement, organizational support and quality of work life of employees at the Public Works Department of Highways and Spatial Planning in Bojonegoro Regency were in the high category. Organizational support for work engagement has a positive and insignificant effect, quality of work life on work engagement has a significant effect, organizational support for OCB has a significant influence. Quality of work life on OCB has a significant effect, work engagement on OCB has a significant effect. Organizational support for OCB through work engagement has an insignificant effect. Quality of work life on OCB through work engagement has a significant effect
PENGARUH SERVANT LEADERSHIP STYLE DAN KOMUNIKASI INTERPERSONAL TERHADAP MOTIVASI KERJA PEGAWAI MELALUI KOMITMEN ORGANISASI. Danang Khurniawan; Woro Utari; Indra Prasetyo
Journal of Applied Management and Accounting Science Vol. 5 No. 1 (2023): Journal of Applied Management and Accounting Science (JAMAS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jamas.v5i1.102

Abstract

The purpose of this study, among others, is to describe work motivation, organizational commitment, Servant Leadership Style and interpersonal communication of employees at the Pusda Office of Bojonegoro Regency. To analyze the influence between Servant Leadership Style and interpersonal communication on organizational commitment. To analyze the effect of Servant Leadership Style, interpersonal communication and organizational commitment on employee work motivation. To analyze the influence between Servant Leadership Style and interpersonal communication on employee work motivation through organizational commitment. This type of research is explanatory research and the approach in this research is quantitative. The population of this study were all employees of the Pusda Office of Bojonegoro Regency, amounting to 52 people. The right technique in this research is using total sampling or saturated sampling, so the sample used is 52 people. In this study, data analysis used Structural Equation Modeling (SEM) and PLS (Partial Least Square) software. The results showed Servant Leadership Style, interpersonal communication, organizational commitment and work motivation in the high category. There is no significant effect between Servant Leadership Style on organizational commitment. There is a significant influence between interpersonal communication on organizational commitment. There is no significant effect between Servant Leadership Style on work motivation. There is a significant influence between interpersonal communication on work motivation. There is a significant influence between organizational commitment to work motivation. There is no significant effect between Servant Leadership Style on work motivation through organizational commitment. There is a significant influence between interpersonal communication on work motivation through organizational commitment
DAMPAK LINGKUNGAN KERJA DAN STRESS KERJA TERHADAP PRODUKTIVITAS KERJA MELALUI MOTIVASI PEGAWAI Lucky, Plori Tri; Utari, Woro; Indrawati, Mei
Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Vol 2, No 03: Desember 2023
Publisher : STIE PENA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/emba.v2i03.851

Abstract

The aim of the research is to describe and analyze the influence of the work environment and work stress on work productivity through motivation. This type of research is explanatory research with a quantitative approach. The population in this study were all employees of ASN Public Works Department of Highways and Spatial Planning Bojonegoro as many as 70 people. The sample size is also 70 people with total sampling technique. This study uses PLS-SEM analysis. Based on the results of the study, it was found that productivity, motivation and work environment were in the high category, only work stress was in a fairly high condition. Work environment has a significant positive effect on employee motivation. Work stress on motivation does not have a significant effect. Work environment has a significant influence on productivity. Work stress has no significant effect on productivity. Motivation on Productivity has a significant influence. Work environment on Productivity through Motivation has a significant influence. Work stress on productivity through motivation has no significant effect.
PENERAPAN MANAJEMEN SUMBER DAYA MANUSIA DALAM PENINGKATAN KINERJA ACCOUNT REPRESENTATIVE DI KANTOR PELAYANAN PAJAK PRATAMA GRESIK Gresika, Yaniar; Utari, Woro; Subijanto, Subijanto
Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Vol 2, No 01: April 2023
Publisher : STIE PENA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/emba.v2i01.663

Abstract

This study aims to knowing the performance of the Account Representative in KPP Pratama Gresik, to find out the implementation of human resource management in KPP Pratama Gresik. The research method used is qualitative with a case study approach. Data collection techniques by observation, interviews, and documentation. The data analysis technique used in this study is interactive analysis according to Miles and Hubberman, namely data reduction, data presentation and drawing conclusions or verification. The results of the study show that Account Representative performance is quite good by looking at the activities carried out when interacting directly with taxpayers or when working behind the scenes, The application of human resource management by the Head of the Office at KPP Pratama Gresik is carried out well, especially in terms of; HR placement, HR training and development, performance appraisal using qualitative and quantitative assessments. Meanwhile, compensation or allowances have been regulated separately in Presidential Regulation of the Republic of Indonesia Number 37 of 2015 concerning Employee Performance Allowances in the Directorate General of Taxes, but it is necessary to consider compensation which is the desire of the Account Representative not only in material form, but also through appreciation.Keywords: Account Representative, Management, Human Resources
ANALISIS PENGARUH BAURAN PEMASARAN DAN KUALITAS PELAYANAN TERHADAP WORD OF MOUTH MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING PADA “DIMENSI KOPI” TRAWAS Cahyanti, Dita Dwi; Prasetyo, Indra; Utari, Woro
Jurnal Manajerial Bisnis Vol 7 No 1 (2023): Jurnal Manajerial Bisnis
Publisher : Prodi Magister Manajemen Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37504/jmb.v7i1.556

Abstract

The purpose of this research is to find out and analyze the effect of marketing mix and service quality on word of mouth both directly and through customer satisfaction. This research is an explanatory research with quantitative approach. The population in this study were customers of Coffee Dimensions over the age of 15 years totaling 150 people. The number of samples taken in this study were 150 consumers using non probality sampling techniques. The results of research and data analysis show that the marketing mix has an effect on customer satisfaction, service quality has an effect on customer satisfaction, marketing mix has an effect on word of mouth, service quality has an effect on word of mouth, customer satisfaction has an effect on word of mouth, the marketing mix has an effect on word of mouth through customer satisfaction, and service quality affect word of mouth through customer satisfaction.
Co-Authors A Gafur A Gafur Abd Syakur Abdul Malik Achmad Faddlillah Administrator Administrator Afinda Mufidah Fitria Agung Suprastiyo Ahmad Fuad Ainul Huri Akmal Ismail Yatim Al Hakim Albat, Heru Andika Satria Bagaskara Anton Sugiarto Anwar Shodiq Arianto Pramudjadi Arik Nur Cahyo Arik Nur Cahyo Asep Heryyanto Aula Rakhmawati Aziizah Permata Ariani Bagus Teguh Santoso bagus teguh santoso, bagus teguh Bambang Priyanto Bismoko, Radityo Budi Endarto C. Sri Hartati C. Sri Hartati C. Sri Hartati Cahyanti, Dita Dwi Candra Sugiarto Cathrine Sri Hartati Chamariah Chamariah Chamariyah Chamariyah Chamariyah Chamariyah Chatarina Sri Hartati Cipto Dadang Aris Subiantoro Danang Khurniawan Danang Khurniawan Darmanto Darmanto Dedy Karuniawan Dendi Apriliyanto Handika Putra Dewi Kristiyasari Dewi Purnamasari Diah Ayu Rahmawati Diah Vivi Astriyani Didik Darmadi Dini Peristiwanti Ningsih Djumardin Djumardin Dwi Budiyatno Eddy Suryanto Edelbertus Romo Ganggut Edi Dwi Purwanto Eereena Anastasia Hadipurnomo Eko Wahyu Hidayat Udjut Saputra eni yuliawati Errisona Mei Sandi Faidal Faidal Fitriyah Rosdianingsih Fransisca Romana Sunarmi Gresika, Yaniar Hariwibowo Hariyanto ÔÇì Hartantien, Sinarianda Kurnia Haryono Haryono Haryono Haryono Hendra Heri Santoso Hermin Putri Indriasari Hidayatulloh, Mohammad Aris Indra Prasetyo2 Joice Soraya jurnalmap map jurnalpps pps Karlin Karlin Kartono Kartono Khabibur Rochman Khairul Alam Kresensia Darmawati Kurniawan Kurniawan Lucky Prasetya Lucky, Plori Tri Lukmanul Hakim Luqman Luqman M. Abdurachman Rochimi M. Arif Mukhlisin M. Luthfi Alif Utama Made Yudi Darmita Madinatul Munawarah Mahdalena S Mardiana Sukendah Hariati Mas’ud Mei - Indrawati Mei Indrawati Mei Indrawati Mei Indrawati, Mei Meitha Rahardianty Melyana Arta Sari Sirait Mochamad Fauzi Hasanudin Moh. Nur Efendi Mohammad Agusti Mokh. Idham Kholid Mujiati Mujiati Mukaffi Khilmi Mukhammad Imam Muhdi Mukhlisin Muliyani, Suci Muninghar Muninghar Muninghar Muninghar, Muninghar Nadia Alfrida Hermayani Nogroho Mardi W. Noor, Fauzian Novena Margaretta Novi Sulistya Nugroho Mardi Nugroho Mardi Wibowo Nugroho Mardi Wibowo Nur Aulia Soffa Nur Halimah Nur Hidayah Nurus Sobakh Oryz Setiawan Prasetyo, Indra Pratama, Duta Wira Purwati, Kiki Dyah Putri, Rainy Alifa Rifa Febrianti R. Aditya Dwi Rubiantoro Rahayu Setyati Rahmawati Rahmawati, Diah Ayu Ratna Ratna Retno Wulandari Risca Ayu Rachmania Rizdika Mardiana Rosalia Fantika Dalima Rr.LismawatiHK, Rr.LismawatiHK Rudiatno Rusdiyanto Rusdiyanto Sahrul Sahrul Sanusi, Ruchan Sari Julita Selamet Riadi Selamet Riadi Selvy Virginita Orizanti Setiawanto, Edhi Juli Sinarianda Kurnia Hartantien Siti Ismawati Siti Komariah Sonya Nova Anggini Supranda Sri Hartati Sri Hartati Sri Kartini, Sri Sri Mulyani Subhan Nofemri Subijanto Subijanto Subijanto ÔÇì Subijanto Subijanto Sugiono ÔÇÄ Suhariyanto ÔÇÄ Suliswanto, Suliswanto Supriyadi Supriyadi Supriyadi Suroso suroso Susetyorini Susetyorini Susilo Utomo Susilo, Dwi Joko Sutrisno, Sutrisno Syaiful Azmi Titis Asmarani Tri Andjarwati Umi Elan Umi Elan Vivit Nurhidayah Wadi Reina Anggraini Wahyu Nugroho Wahyuni, Triana Wan Sasriani Waras Waras Wasis Budiarto Wawan Gunawan Wawan Gunawan Wispandono Moch Wiwin Candra Wulandari, Siti Rahmawati Yoga Adi Prayogi Yohannes Sugiarto Yoyok YUNI ASTUTI Yustika Chandra Murthy Yuswa Dolar Tri Sendik Aksa