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GENERASI Z HEBAT, FINANSIAL SEHAT: MENGHINDARI PERANGKAP FOMO DAN FITUR PAYLATER SEJAK BANGKU SEKOLAH DI SMAN 1 WAY JEPARA Hiro Sejati; Muhammad Irfan Pratama; Anita Anita; Reza Hardian Pratama; Harold Kevin Alfredo; Rizki Agung Wibowo; Afit Afrizal
BESIRU : Jurnal Pengabdian Masyarakat Vol. 3 No. 7 (2026): BESIRU : Jurnal Pengabdian Masyarakat, Juli 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/besiru.v3i7.2814

Abstract

Generasi Z (Gen Z) tumbuh di era digital dengan akses keuangan yang sangat mudah, salah satunya melalui fitur Paylater. Namun, kemudahan ini sering kali beriringan dengan fenomena psikologis Fear of Missing Out (FOMO) yang memicu perilaku konsumtif. Pengabdian masyarakat ini bertujuan untuk memberikan edukasi literasi keuangan bagi siswa SMAN 1 Way Jepara guna membentengi mereka dari jebakan utang digital sejak dini. Metode yang digunakan adalah edukasi interaktif melalui ceramah, bedah kasus, dan diskusi kelompok tanpa menerapkan skema pre-test dan post-test untuk menciptakan ruang belajar yang bebas tekanan dan partisipatif. Hasil kegiatan menunjukkan peningkatan kesadaran kualitatif siswa, yang terlihat dari antusiasme bertanya dan kemampuan mereka menganalisis simulasi jebakan bunga paylater. Melalui edukasi ini, siswa diharapkan mampu mengelola uang saku dengan lebih bijak, mengendalikan dorongan impulsif, dan memprioritaskan pemenuhan kebutuhan di atas pemuasan keinginan.
The Influence of HR Analytics, Development Competence and Leadership Support on Employee Performance with Organizational Agility as a Moderating Variable : (A Study on Employees of the Department of Industry and an Trade in Lampung Province) Danti Indriana; Rahyono Rahyono; Reza Hardian Pratama
Global Management: International Journal of Management Science and Entrepreneurship Vol. 3 No. 2 (2026): May: Global Management: International Journal of Management Science and Entrepr
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalmanagement.v3i2.544

Abstract

This study aims to examine the effect of HR Analytics, competency development, and leadership support on employee performance with organizational agility as a moderating variable among employees of the Department of Industry and Trade of Lampung Province. This research employed a quantitative approach by distributing questionnaires and analyzing the data using SEM-PLS. The results show that competency development and leadership support have a positive and significant effect on employee performance, while HR Analytics has no significant effect. Organizational agility does not moderate the relationship between HR Analytics, competency development, leadership support, and employee performance. These findings suggest that while HR Analytics may not directly influence performance, the development of competencies and strong leadership support remain critical to enhancing employee outcomes. Furthermore, the lack of a moderating effect from organizational agility indicates that factors beyond agility, such as employee training programs and leadership practices, play a more crucial role in driving performance. This study highlights the importance of strengthening employee competencies and leadership support to improve employee performance in government institutions. Further research could explore other potential moderating factors in this context.
PENGARUH LINGKUNGAN KERJA DAN MOTIVASI KERJA TERHADAP PRODUKTIVITAS KERJA PEGAWAI DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI PADA BAPPERIDA KOTA BANDAR LAMPUNG M. Daffa Saputra; M. Rizky Isnanda; Muhammad Zaky Fuadi; Febrianty; Reza Hardian Pratama
Journal of Social and Economics Research Vol 8 No 1 (2026): JSER, June 2026
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v8i1.1472

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh lingkungan kerja dan motivasi kerja terhadap produktivitas kerja pegawai dengan kepuasan kerja sebagai variabel mediasi pada BAPPERIDA Kota Bandar Lampung. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik sampling jenuh, dimana seluruh populasi sebanyak 80 pegawai dijadikan sebagai sampel. Pengumpulan data dilakukan melalui kuesioner yang disebarkan menggunakan Google Forms. Teknik analisis data menggunakan Partial Least Square (PLS) dengan bantuan software SmartPLS. Hasil penelitian menunjukkan bahwa lingkungan kerja berpengaruh positif dan signifikan terhadap produktivitas kerja, sedangkan motivasi kerja tidak berpengaruh signifikan terhadap produktivitas kerja. Lingkungan kerja juga tidak berpengaruh signifikan terhadap kepuasan kerja, sementara motivasi kerja berpengaruh positif dan signifikan terhadap kepuasan kerja. Selanjutnya, kepuasan kerja terbukti berpengaruh positif dan signifikan terhadap produktivitas kerja. Dalam uji mediasi, kepuasan kerja tidak mampu memediasi hubungan antara lingkungan kerja terhadap produktivitas kerja. Namun, kepuasan kerja mampu memediasi secara penuh hubungan antara motivasi kerja terhadap produktivitas kerja. Dengan demikian, peningkatan produktivitas kerja pegawai lebih efektif dilakukan melalui peningkatan kepuasan kerja yang didorong oleh motivasi kerja.
PENGARUH KUALITAS LAYANAN DAN KECEPATAN PENGIRIMAN TERHADAP KEPUASAN PELANGGAN SHOPEEFOOD DI KOTA BANDAR LAMPUNG DENGAN PROMO HARGA SEBAGAI VARIABEL MODERASI Redo Dinata; Nesa Rismala; Puja Septa Rusdi; Febrianty; Reza Hardian Pratama
Journal of Social and Economics Research Vol 8 No 1 (2026): JSER, June 2026
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v8i1.1488

Abstract

Inovasi teknologi yang berkembang pesat telah mendorong masyarakat di Bandar Lampung untuk beralih ke layanan digital seperti ShopeeFood untuk efisiensi waktu. Situasi ini memaksa perusahaan untuk terus meningkatkan mutu layanan dan kecepatan pengiriman demi mempertahankan kepuasan pengguna. Penelitian ini bertujuan untuk mengevaluasi dampak kualitas layanan dan kecepatan pengiriman terhadap kepuasan pengguna, serta menguji peran promosi harga sebagai variabel yang memoderasi hubungan tersebut. Dengan menggunakan pendekatan kuantitatif asosiatif, data dikumpulkan dari 101 responden pengguna ShopeeFood di Bandar Lampung melalui teknik purposive sampling. Analisis data dilakukan menggunakan metode Structural Equation Modeling (SEM) yang berbasis Partial Least Squares (PLS) dengan bantuan software SmartPLS. Temuan penelitian ini menunjukkan bahwa kualitas layanan memberikan dampak positif yang signifikan terhadap kepuasan pengguna, dengan koefisien sebesar 0,504 dan p-value 0,000. Begitu pula, kecepatan pengiriman terbukti signifikan mempengaruhi kepuasan pengguna dengan koefisien 0,267 dan p-value 0,001. Nilai R-square untuk variabel kepuasan pengguna adalah 0,366, yang menunjukkan bahwa 36,6% variasi kepuasan dapat dijelaskan oleh kualitas layanan dan kecepatan pengiriman, sedangkan sisanya dipengaruhi oleh faktor lain di luar model. Meskipun kualitas layanan dan kecepatan pengiriman menjadi faktor utama dalam kepuasan, hasil uji menunjukkan bahwa kepuasan pengguna dalam model ini tidak memiliki dampak signifikan terhadap loyalitas pengguna. Secara keseluruhan, penelitian ini menekankan bahwa untuk meningkatkan kepuasan pengguna di Bandar Lampung, ShopeeFood perlu memberikan respon yang cepat, keandalan layanan, dan ketepatan waktu pengiriman yang sesuai dengan estimasi.
The Effect of Work Motivation and Work Environment on Employee Loyalty through Job Satisfaction at Azana Hotel, Lampung Province Rizky Dirgantara Gumas; Satria Jaya Pratama; Rendhi Saputra; Febrianti Febrianti; Reza Hardian Pratama
International Journal of Business, Law, and Education Vol. 7 No. 1 (2026): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v7i1.1464

Abstract

Employee loyalty is a critical managerial concern in the hospitality industry because service quality, operational stability, and customer experience depend heavily on the continuity and commitment of frontline employees. This study examines the effects of work motivation and work environment on employee loyalty, with job satisfaction positioned as a mediating variable, at Azana Hotel, Lampung Province. A quantitative research design was applied. Primary data were collected using a structured closed-ended questionnaire measured on a five-point Likert scale, while secondary data were obtained from internal organizational records, including attendance and turnover-related information. The population comprised employees of Azana Hotel, with total sampling recommended when the population is below 100 employees and purposive sampling recommended for larger populations using minimum tenure and employment-status criteria. The measurement model was evaluated through indicator outer loadings, average variance extracted, and composite reliability. The available results show that all retained indicators exceeded the commonly recommended loading threshold of 0.70, indicating acceptable convergent validity. The study further indicates that motivation and work environment contribute to job satisfaction and employee loyalty, while job satisfaction strengthens the indirect relationship between both antecedent variables and loyalty. The findings imply that hotel management should integrate motivational practices, a supportive physical and psychosocial work environment, and satisfaction-oriented human-resource policies to improve employee loyalty.
Price Perception, Service Quality, and Price Affordability as Predictors of Customer Satisfaction in Ride-Hailing Services: Evidence from Maxim Users in Bandar Lampung, Indonesia Roni Saputra; Raditia Tirta Pandu; Muhammad Efendi; Febrianty Febrianty; Reza Hardian Pratama
International Journal of Business, Law, and Education Vol. 7 No. 1 (2026): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v7i1.1470

Abstract

Digital transformation has reshaped urban mobility by enabling app-based ride-hailing services that offer real-time access, flexible ordering, and transparent fare information. In Indonesia, Maxim has become one of the ride-hailing platforms associated with competitive pricing and affordability-oriented service positioning. This study examines the influence of price perception, service quality, and price affordability on customer satisfaction among Maxim users in Bandar Lampung, Indonesia. A quantitative associative design was applied using survey data from 100 respondents selected through purposive sampling. Respondents were Maxim users who had used the service more than once. The data were analyzed using partial least squares structural equation modeling (PLS-SEM). The measurement model results indicate acceptable convergent validity and reliability, with indicator loadings above the recommended threshold, Cronbach’s alpha values ranging from 0.812 to 0.890, composite reliability values ranging from 0.865 to 0.920, and average variance extracted values exceeding 0.50. The structural model shows that service quality has a positive and significant effect on customer satisfaction (β = 0.510, t = 4.821, p < 0.001), price affordability has a positive and significant effect on customer satisfaction (β = 0.325, t = 3.144, p = 0.002), and price perception has a positive and significant effect on price affordability (β = 0.605, t = 7.410, p < 0.001). The model explains 65.4% of the variance in customer satisfaction and 36.0% of the variance in price affordability. These findings suggest that customer satisfaction in ride-hailing services is shaped not only by low prices but also by the extent to which users perceive the fare as reasonable, affordable, and supported by reliable service quality.
Work Motivation, Work Discipline, and Employee Loyalty in a Public Water Utility: The Mediating Role of Job Satisfaction Defri Yuslana Karim; Fahrezzi Tegar Pamungkas; Muhammad Faraz Al Fath; Febrianty Febrianty; Reza Hardian Pratama
International Journal of Business, Law, and Education Vol. 7 No. 1 (2026): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v7i1.1473

Abstract

Purpose: This study examines how work motivation and work discipline influence employee loyalty in the Regional Public Drinking Water Company (PDAM) of Bandar Lampung City, with job satisfaction positioned as a mediating mechanism. Design/methodology/approach: A quantitative explanatory design was applied. Primary data were collected through a structured questionnaire administered to 82 permanent employees who had worked for at least one year. The model was assessed using partial least squares structural equation modeling (PLS-SEM). Measurement quality was evaluated through indicator loadings, average variance extracted, and composite reliability, while the structural model was evaluated using path coefficients, t-statistics, p-values, and coefficients of determination. Findings: Work discipline had the strongest positive effect on job satisfaction (β = 0.614, p < .001), followed by work motivation (β = 0.322, p = .006). Job satisfaction significantly predicted employee loyalty (β = 0.517, p < .001). Work motivation also had a direct positive effect on employee loyalty (β = 0.309, p = .003), whereas work discipline did not directly predict employee loyalty (β = 0.142, p = .273). The coefficient pattern indicates that job satisfaction is a central mechanism linking motivation and discipline to loyalty. Originality/value: The study contributes to public-sector human resource management by showing that employee loyalty in a municipal water utility depends not only on rule compliance and motivation, but also on whether these conditions translate into felt job satisfaction.
The Effects of Service Quality, Healthcare Facilities, and Waiting Time-Patient Trust on Patient Satisfaction at Urip Sumoharjo Hospital, Bandar Lampung Febi Faulina; Nadia Riska Oktari; Indah Permata Sari; Febrianty Febrianty; Reza Hardian Pratama
International Journal of Business, Law, and Education Vol. 7 No. 1 (2026): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v7i1.1475

Abstract

Patient satisfaction is a critical outcome indicator for hospital performance because it reflects how patients evaluate the technical, functional, and environmental aspects of care. This study examined the effects of service quality, healthcare facilities, and waiting time-patient trust on patient satisfaction at Urip Sumoharjo Hospital, Bandar Lampung. A quantitative cross-sectional explanatory design was employed. Data were collected through a structured questionnaire using a five-point Likert scale and analyzed using partial least squares structural equation modeling (PLS-SEM). The study involved 90 respondents, with demographic data indicating that 64.44% were female and 61.11% were younger than 25 years. The measurement model screening retained indicators with adequate outer loadings and removed weaker items below the recommended threshold. The structural model showed strong explanatory power, with service quality, healthcare facilities, and waiting time-patient trust explaining 70.8% of the variance in patient satisfaction (R² = 0.708; adjusted R² = 0.697). Path analysis demonstrated that service quality had a positive and significant effect on patient satisfaction (β = 0.345; t = 4.215; p < 0.001), followed by waiting time-patient trust (β = 0.312; t = 3.890; p < 0.001) and healthcare facilities (β = 0.289; t = 3.182; p = 0.001). These findings indicate that patient satisfaction is shaped not only by tangible facilities but also by reliable, responsive, and trustworthy service processes. Hospital management should prioritize staff responsiveness, communication clarity, waiting time control, facility cleanliness, and equipment readiness to strengthen patient-centered service quality.
The Effect of Compensation, Work Discipline, Work Environment, and Psychological Workload on Employee Performance: Evidence from Kiyo Coffee Shop, Bandar Lampung Bayu Adi Pratama; Daffa Satrio; Farhan Achmad Satria; Febrianty Febrianty; Reza Hardian Pratama
International Journal of Business, Law, and Education Vol. 7 No. 1 (2026): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v7i1.1480

Abstract

Employee performance is a central determinant of service quality and customer experience in the coffee shop sector, where employees are required to deliver products accurately, respond to customers promptly, and maintain service consistency under time pressure. This study examines the effects of compensation, work discipline, work environment, and psychological workload on employee performance at Kiyo Coffee Shop Pramuka, Bandar Lampung. A quantitative explanatory design was employed using a census approach involving all available employees. Data were collected through structured questionnaires developed from established human resource management and occupational psychology constructs and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The measurement model demonstrated acceptable convergent validity, with indicator loadings ranging from 0.724 to 0.920 and Average Variance Extracted values exceeding 0.50 for all constructs. The structural model showed strong explanatory power, with an adjusted R-square of 0.897 for employee performance. The results reveal that the work environment has a positive and statistically significant effect on employee performance (β = 0.470; t = 2.836; p = 0.005). Compensation has a positive but non-significant effect (β = 0.396; p = 0.076), work discipline has a positive but non-significant effect (β = 0.102; p = 0.509), and psychological workload has a negative but non-significant effect (β = -0.047; p = 0.808). These findings indicate that, in a small-scale coffee shop context, the work environment is the most salient managerial lever for improving employee performance. The study contributes to human resource management literature by contextualizing performance determinants in a local hospitality microbusiness setting and offers practical implications for improving workplace facilities, interpersonal relations, leadership support, and workload management.
The Role of Financial and Non-Financial Compensation in Improving Employee Work Productivity at CV Galih Langgeng Jaya Restina Restina; Sasa Dwi Andriani Saputri; Taufik Edwar; Febrianty Febrianty; Reza Hardian Pratama
International Journal of Business, Law, and Education Vol. 7 No. 1 (2026): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v7i1.1481

Abstract

Employee productivity remains a central concern for small and medium-sized enterprises because productivity determines operational continuity, cost efficiency, and the ability to achieve business targets. This study examines the effects of financial compensation and non-financial compensation on employee work productivity at CV Galih Langgeng Jaya. Using a quantitative explanatory design, data were collected through a cross-sectional questionnaire survey involving the entire population of 88 employees, selected through census sampling. The data were analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS. The results show that financial compensation has a positive and significant effect on work productivity (β = 0.324, t = 2.070, p = 0.038), while non-financial compensation also has a positive and significant effect (β = 0.493, t = 2.863, p = 0.004). The model explains 61.2% of the variance in employee work productivity, indicating moderate-to-substantial explanatory power. Non-financial compensation has the stronger effect, suggesting that recognition, a supportive work environment, harmonious work relationships, and career development opportunities are critical productivity drivers. However, the heterotrait-monotrait ratio indicates discriminant validity concerns between several constructs, particularly financial and non-financial compensation; therefore, the results should be interpreted with caution and future studies should refine the measurement items. The study contributes to human resource management literature by demonstrating the combined role of material and psychological rewards in enhancing employee productivity in a medium-sized enterprise context.
Co-Authors Afit Afrizal Afit Afrizal Afredo, Harold Kevin afrizal, afit Agus Nurofik Agus Nurofik Ahmad Sirfi Fatoni Ajeng Leony Putri Alia Destiana Putri Alma Salsabila Alridha Triandita Sagita Alvin Ramadika Amel Ardelia Andini Anita Anita Anita Anita Anjelika, Desti Arif Taufiqur. R Asmirani, Sri Bayu Adi Pratama Bimo Bakazdo Arief Bunga Aditi Daffa Reza Al-Habsyi Daffa Satrio Dahlan Gunawan Danti Indriana Darajat, Ulfah Alfiyah Defri Yuslana Karim Dera Ika Sari Diah Anggraeni Dwi Cahyani Dwi Wahyuningsih Eka Gustinasari Elita Yuni Setiyarini Elita Yuni Setiyarini Euis Mufahamah Fadly Yoviansyah Putra Fahrezzi Tegar Pamungkas Farhan Achmad Satria Farros, M.Dzaki Febi Faulina Febrianti Febrianti Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febrianty Febriyanti Febriyanti Febywasila, Aulia Firmansyah, Dio Dwi Fitri Ramadhani Br Hasibuan Galih Iman Pramujati Gunawan, Prima Sahih Harold Kevin Alfredo HERU WAHYUDI Hiro Sejati Hiro Sejati Ida Ayu Debora Indriani Ida Ayu Debora Indriani, Ida Ayu Debora Ighra Tsabitah Danadi Ilham Setyo Wibowo, Sastya Putri, Denny Kurniawan, Indah Permata Sari Indradewa, Rhian Janito Felix Jimad, Habibullah Jimmy Erdino Ramadhan Julian, Aqlifa Hanif Kaloko, Dwi Endah Khairunnisa Khairunnisa Khairunnisa, Rizky Khotimah, Ayyumi Khusnul Koiriyah, Koiriyah Kurniawan Kurniawan Kurniawan, Harits Lestari Wuryanti M. Apriyansyah M. Daffa Saputra M. Fakhri Ikramsyah M. Hamzah Putra M. Jasindo Pratama M. Rizky Isnanda Magfira Lung Ayu Melinda Melinda Mia Selvina Mohammad Athian Manan Monalysa, Lita Muhammad Efendi Muhammad Faraz Al Fath Muhammad Iqbal Muhammad Irfan Pratama Muhammad Irfan Pratama Muhammad Rafif Wibisono Muhammad Zaky Fuadi Mutiasari Nur Wulan Nabil Tisa Anwar Nadia Riska Oktari Naila Melani Nesa Rismala Nova Eliza Nur Azizah Nurhayati, Andini Nurul Husna Oktaviani, Dona Puja Septa Rusdi Purwoko, Eko Putri Octha Oliviyani Putri Widianti Putu Eva Julianawati Raditia Tirta Pandu Raditya, Muhammad Ragil Rahmawati, Hamida Nur Rahyono Rahyono Rahyono Rahyono Ramadani, M Devon Mikhael Ramadhan, Raihan Recvinka Arsya Latifa Redo Dinata Rendhi Saputra Restina Restina Reza Pahlepi Reza Pahlepi, Reza Rezania Agramanisti Azdy Ridwansyah Ridwansyah Rizki Agung Wibowo Rizky Dirgantara Gumas Rizky Khairunnisa Roni Saputra Rosdyanti, Titin Rr ERLINA Ruray, Titiek Arafiani Salsabila, Nala Sari, Andini Sifa Oktiana Sasa Dwi Andriani Saputri Satria Jaya Pratama Sejati, Hiro Selsa Regita Septiani Septiani Sesilia, Dita Ayunda Setiyarini, Elita Yuni Siti Nurhayati Sri Asmirani Sri Asmirani Suryani Suryani Taufik Edwar Tiara Anesa Putri Titin Rosdyanti Titin Rosdyanti Wati, Atika Wuryanti, Lestari Yola Aprina Yopita, Yopita Yunita Sari Zatia Zalfa