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All Journal Jurnal Pemberdayaan Masyarakat Madani (JPMM) JURNAL DINAMIKA MANAJEMEN DAN BISNIS Journal of Business and Behavioural Entrepreneurship Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Abdimas Talenta : Jurnal Pengabdian Kepada Masyarakat JRMSI - Jurnal Riset Manajemen Sains Indonesia Kinestetik : Jurnal Ilmiah Pendidikan Jasmani JMM (Jurnal Masyarakat Mandiri) NUSANTARA : Jurnal Ilmu Pengetahuan Sosial GEMA EKONOMI Sarwahita : Jurnal Pengabdian Kepada Masyarakat JURNAL PEMASARAN KOMPETITIF Jurnal Scientia JURNAL CAPITAL : Kebijakan Ekonomi, Manajemen dan Akuntansi Indonesian Journal of Economy, Business, Entrepreneuship and Finance (IJEBEF) International Journal of Engagement and Empowerment (IJE2) International Journal of Education, Social Studies, And Management (IJESSM) JELAJAH: Journal of Tourism and Hospitality Nautical: Jurnal Ilmiah Multidisiplin Indonesia Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Jurnal Pengabdian Masyarakat Bestari (JPMB) Prosiding Seminar Nasional Pengabdian Kepada Masyarakat Rahmatan Lil’alamin Journal of Community Services (RLA) Journal of Social And Economics Research Journal of Management, Economic and Accounting (JMEA) Jurnal Comparative : Ekonomi Dan Bisnis Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Innovative: Journal Of Social Science Research Jurnal Bisnis, Manajemen, dan Keuangan Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah journal of social and economic research J-CEKI Jurnal Ekonomi, Manajemen, Akuntansi Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
Ika Febrilia
Universitas Negeri Jakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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The Influence Of Social Media Marketing And Celebrity Endorsement On Purchase Intention Griselda, M. Edo Suryawan Siregar, Ika Febrilia
Islamic Education Journal Volume 2 Issue 1 February 2023
Publisher : CV. Pusdikra Mitra Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of social media marketing and celebrity endorsements on Tokopedia's purchase intention and the mediating role of brand image in this relationship. The method of data collection was done through a questionnaire to 240 respondents. Using a purposive sampling technique, the respondents are residents of DKI Jakarta who have seen one of the social media accounts and posted a Tokopedia advertisement. Data analysis was performed using SPSS version 26 software and SEM (Structural Equation Model) with LISREL software version 8.8. The results showed that social media marketing and celebrity endorsements significantly affected brand image. Therefore, brand image has a significant effect on purchase intention and has a fully mediating role in the relationship between social media marketing and celebrity endorsement of purchase intention.
Influence of Customer Relationship Management and Service Quality on Customer Loyalty Mediated by Customer Satisfaction A'am Ar Rosyad; Ika Febrilia; Rahmi
Jurnal Scientia Vol. 12 No. 03 (2023): Education, Sosial science and Planning technique, 2023 (June-August)
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v12i03.1634

Abstract

This study aims to determine the effect of customer relationship management and service quality on loyalty mediated by customer satisfaction with case studies on e-commerce Shopee users in Jabodetabek. The variables measured in this study are customer relationship management (CRM), service quality, customer loyalty, and customer satisfaction. The population in this study is Jabodetabek people who use e-commerce Shopee. This study uses a quantitative type using a probability sampling technique. The selected sample in the Jabodetabek study is people who actively use e-commerce Shopee by making at least 5 purchases in the last 3 months with an age range of 17-39 years old. This study uses SEM data analysis model on AMOS version 21. The results of this study indicate that there is an influence between CRM and customer loyalty. CRM influences customer satisfaction. And service quality influences customer loyalty. Service quality affects customer satisfaction. Likewise, service quality can mediate customer loyalty and customer satisfaction. CRM can mediate customer loyalty and customer satisfaction. Likewise, service quality can mediate customer loyalty and customer satisfaction. CRM can mediate customer loyalty and customer satisfaction. Likewise, service quality can mediate customer loyalty and customer satisfaction. CRM can mediate customer loyalty and customer satisfaction.
Analisis Pengaruh Customer Experience dan E-Service Quality terhadap Customer Satisfaction pada Pengguna Transportasi Online di Jakarta Nur Faizi; Ika Febrilia; Rahmi
Jurnal Bisnis, Manajemen, dan Keuangan Vol 3 No 2 (2022): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0302.05

Abstract

This study aims to examine the effect of customer experience and e-service quality on customer satisfaction of online transportation users in Jakarta. Data were collected by applying the purposive sampling method using a Likert scale. The samples collected were 200 respondents with the criteria of UNJ economics faculty students who had used Gojek in Jakarta at least twice. The researcher collected the data with a questionnaire Liker scale of 1-5. The data were processed using SPSS version 25 software to test their validity and reliability. Data analysis testing using Amos software version 21. Based on the data that has been collected and analyzed, there is an influence between customer experience on customer satisfaction, e-service quality on customer satisfaction, as well as customer experience and e-service quality. to customer satisfaction. This study aims to examine the effect of customer experience and e-service quality on customer satisfaction of online transportation users in Jakarta. Data were collected by applying the purposive sampling method using a Likert scale. The samples collected were 200 respondents with the criteria of UNJ economics faculty students who had used Gojek in Jakarta at least twice. The researcher collected the data with a questionnaire Liker scale of 1-5. The data were processed using SPSS version 25 software to test their validity and reliability. Data analysis testing using Amos software version 21. Based on the data that has been collected and analyzed, there is an influence between customer experience on customer satisfaction, e-service quality on customer satisfaction, as well as customer experience and e-service quality. to customer satisfaction.
Pengaruh Service Quality dan Trust Terhadap Customer Loyalty dengan Customer Satisfaction sebagai Intervening pada Aplikasi Jasa Kesehatan X Muhammad Dimas Aditya; Basrah Saidani; Ika Febrilia
Jurnal Bisnis, Manajemen, dan Keuangan Vol 2 No 3 (2021): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

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Abstract

The purpose of this study was to determine the effect of service quality and user trust of an application product on customer loyalty with customer satisfaction as an intervening at the Halodoc E-Health service provider company. This paper is a quantitative research with data collection method using a questionnaire survey instrument, non-probability sampling technique and sample selection using purposive sampling. The object of this research is 201 respondents who have used the Halodoc application at least three times in the last six months. This research in processing data and research results, using Lisrel. Based on the results of research that has been done, it shows that service quality has a positive and significant effect on customer satisfaction, as well as trust on customer satisfaction, customer satisfaction with customer loyalty which is also positively and significantly correlated. Meanwhile, service quality to customer loyalty has a relationship that does not have a positive and insignificant effect, and trust to customer loyalty which, although it has a positive relationship, is not significant. The results of this study also show a positive and significant indirect relationship between service quality and customer loyalty with customer satisfaction as a mediating variable. And trust and customer loyalty with customer satisfaction as a mediating variable. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh service quality dan trust pengguna suatu produk aplikasi terhadap customer loyalty dengan customer satisfaction sebagai intervening pada perusahaan penyedia layanan E-Health Halodoc. Penelitian ini merupakan penelitian kuantitatif dengan metode pengumpulan data menggunakan instrumen survei kuesioner, teknik non-probability sampling dan pemilihan sampel menggunakan purposive sampling. Objek dari penelitian ini adalah 201 responden yang telah menggunakan aplikasi Halodoc minimal tiga kali dalam enam bulan terakhir. Penelitian ini dalam mengolah data dan hasil penelitian, menggunakan Lisrel. Berdasarkan hasil penelitian yang telah dilakukan, menunjukan bahwa service quality berpengaruh secara positif dan signifikan terhadap customer satisfaction, begitu pula dengan trust terhadap customer satisfaction, customer satsfaction dengan customer loyalty yang juga berkorelasi positif dan signifikan. Sedangkan service quality terhadap customer loyalty memiliki hubungan yang tidak berpengaruh secara positif dan tidak signifikan, dan trust terhadap customer loyalty yang walaupun memiliki hubungan positif, namun tidak signifikan. Hasil penelitian ini juga menunjukan hubungan tidak langsung yang positif dan signifikan, antara service quality dan terhadap customer loyalty dengan customer satisfaction sebagai variabel mediasi. Dan trust dan terhadap customer loyalty dengan customer satisfaction sebagai variabel mediasi.
Faktor-Faktor Ketertarikan Berkunjung ke Daerah Wisata di Yogyakarta Ayu Siti Ayu Fauziah; Usep Suhud; Ika Febrilia
Jurnal Bisnis, Manajemen, dan Keuangan Vol 3 No 1 (2022): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0301.09

Abstract

Tujuan dari penelitian ini adalah untuk menganalisis pengaruh factor-faktor apa saja yang berpengaruh terhadap ketertarikan berkunjung ke objek wisata di Yogyakarta. Objek penelitian menggunakan metode survey data statistik yang dimana merupakan tipikal penelitian kuantitatif, dengan instrument berupa kuesioner. Jumlah responden penelitian ini adalah 200 responden yang telah berkunjung ke Kota Yogyakarta. Analisa data dalam penelitian ini menggunakan SPSS versi 25 dan SEM dengan program AMOS versi 24. Hasil penelitian ini menunjukkan bahwa hipotesis pertama menyatakan bahwa variable citra Destinasi berpengaruh positif dan signifikan terhadap Kertertarikan Berkunjung, hipotesis kedua menyatakan bahwa variable Daya Tarik Budaya berpengaruh positif dan signifikan terhadap Ketertarikan Berkunjung hipotesis, ketiga menyatakan bahwa variable Promosi Media Sosial berpengaruh positif dan signifikan terhadap Ketertarikan Berkunjung, hipotesis keempat menyatakan bahwa variable Kualitas Layanan berpengaruh positif dan signifikan terhadap Ketertarikan Berkunjung dan hipotesis kelima variable Aksesibilitas berpengaruh positif dan signifikan terhadap Ketertarikan Berkunjung.
Pengaruh Nilai-Nilai Fungsional, Sosial, dan Emosional terhadap Niat Beli Barang Virtual Game Online Arianto Hanief Alfarisi; M. Edo Suryawan; Ika Febrilia
Jurnal Bisnis, Manajemen, dan Keuangan Vol 3 No 1 (2022): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0301.22

Abstract

Competitive gaming or e-sport has become popular. Mobile Legends Bang Bang is one of the most popular competitive game with actual official contest at the 2019 Southeast Asian Games. Problems such as Lucky Box system, Emblem Fragment system, defects in character appearance, event security issues and skin exclusivity policies give special importance in order to study the factors that can make someone buy virtual goods. The purpose of this study is to know the effect of functional, social, and emotional values toward online game virtual item purchase intention. Data collection methods using questionnaires. The sampling methods of this research is purposive sampling. The sampling technique used was purposive sampling. Data analysis using SPPS version 25 and SEM (Structural Equation Modeling) AMOS version 25. Hypothesis test shows: character competency, monetary value, social relationship support and aesthetic value have a positive and significant effect on purchase intention, aesthetic value and functional quality has a positive and significant effect on the expression of social self-image. The results of this study are useful for the developer, to create a better strategy in increasing purchase intention of virtual goods for the online game Mobile Legends Bang Bang. Competitive gaming atau e-sport telah menjadi cabang olahraga yang populer. Mobile Legends Bang Bang adalah salah satu game yang memiliki kontes resmi pada Southeast Asian Games 2019. Permasalahan Lucky Box, sistem Emblem Fragment, kecacatan pada tampilan karakter, permasalahan keamanan event dan kebijakan eksklusivitas skin memberikan arti penting tersendiri kepada pihak pengembang game Moonton untuk mempelajari faktor-faktor yang dapat membuat seseorang membeli barang virtual. Penelitian ini bertujuan untuk mengetahui pengaruh nilai-nilai fungsional, sosial, dan emosional terhadap niat beli. Sumber data menggunakan data primer dengan metode pengumpulan data menggunakan kuesioner Teknik pengambilan sampel menggunakan purposive sampling. Analisis data menggunakan SPPS versi 25 dan SEM (Structural Equation Modeling) AMOS versi 25. Hasil pengujian hipotesis menunjukkan: kompetensi karakter, nilai moneter, dukungan hubungan sosial dan nilai estetika berpengaruh positif dan signifikan terhadap niat beli nilai estetika dan kualitas fungsional berpengaruh positif dan signifikan terhadap ekspresi citra diri sosial. Hasil penelitian ini bermanfaat bagi pihak pengembang Moonton, untuk membuat strategi yang lebih baik dalam meningkatkan niat beli barang virtual game online Mobile Legends Bang Bang.
Pengaruh Electronic Word of Mouth, Destination Image, Attitude Toward Destination dan Destination Trust terhadap Visit Intention: Studi pada Generasi Z di Jabodetabek Aldrian; Usep Suhud; Ika Febrilia
Jurnal Bisnis, Manajemen, dan Keuangan Vol 3 No 2 (2022): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0302.14

Abstract

This study aims to examine the effect of e-wom, destination image, attitude toward destination, destination trust, and visit intention. This research uses quantitative methods. Collecting data using a questionnaire. The subjects of this study were 217 respondents who live in the Jabodetabek area. Data analysis using SPSS and AMOS version 24. The results show that the first hypothesis proves that e-WoM has a positive and significant effect on the image of the destination received. The second hypothesis proves that e-WoM has a positive and significant effect on attitudes towards accepted goals. The third hypothesis proves that e-WoM has a positive and significant effect on the goals of trust received. The fourth hypothesis proves that e-WoM has a positive and significant effect on rejected visit intentions. The fifth hypothesis proves that the image of the destination has a positive and significant effect on the intention of being rejected. Hypothesis Prove that attitude towards the destination has a positive and significant effect on visit intention is rejected. The seventh hypothesis proves that destination trust has a positive and significant effect on the intention of the visit received. Penelitian ini bertujuan untuk menguji pengaruh e-wom, destination image, attitude toward destination, destination trust, dan visit intention. Penelitian ini menggunakan metode kuantitatif. Pengumpulan data menggunakan kuesioner. Subjek penelitian ini adalah 217 responden yang berdomisili di wilayah Jabodetabek. Analisis data menggunakan SPSS dan AMOS versi 24. Hasil penelitian menunjukkan bahwa hipotesis pertama membuktikan e-WoM berpengaruh positif dan signifikan terhadap destination image diterima. Hipotesis kedua membuktikan e-WoM berpengaruh positif dan signifikan terhadap attitude toward destination diterima. Hipotesis ketiga membuktikan e-WoM berpengaruh positif dan signifikan terhadap destination trust diterima. Hipotesis keempat membuktikan e-WoM berpengaruh positif dan signifikan terhadap visit intention ditolak. Hipotesis kelima membuktikan destination image berpengaruh positif dan signifikan terhadap visit intention ditolak. Hipotesis keenam membuktikan attitude toward destination berpengaruh positif dan signifikan terhadap visit intention ditolak. Hipotesis ketujuh membuktikan destination trust berpengaruh positif dan signifikan terhadap visit intention diterima.
Faktor-Faktor yang Mempengaruhi Word of Mouth Bank Syariah di Jakarta Muhamad Suharjo; Basrah Saidani; Ika Febrilia
Jurnal Bisnis, Manajemen, dan Keuangan Vol 3 No 2 (2022): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0302.13

Abstract

This study aims to determine the effect of service quality, company image, and customer satisfaction on word of mouth on islamic bank. Data collection applies the purposive sampling method using a Likert scale. The sample of transactions obtained is 200 respondents who are islamic bank customers, domiciled in Jakarta, and have transacted at least twice. Data were processed using SPSS software version 25 for the validity-reliability test. Data analysis and hypothesis testing with Amos software version 21. The results of this study: (1) service quality has a positive and significant effect on customer satisfaction; (2) company image has a positive and significant effect on customer satisfaction; (3) service quality has a positive and significant effect on word of mouth; (4) corporate image has a positive and significant effect on word of mouth; (5) customer satisfaction has a positive and significant effect on word of mouth; (6) service quality has a positive and significant effect on word of mouth through customer satisfaction indirectly; (7) corporate image has positive and significant effect on word of mouth through customer satisfaction indirectly. Penelitian ini bertujuan untuk menguji pengaruh kualitas pelayanan, citra perusahaan, dan kepuasan nasabah terhadap word of mouth bank syariah. Penghimpunan data menerapkan metode purposive sampling menggunakan skala Likert. Sampel yang didapatkan berjumlah 200 responden yang merupakan nasabah bank syariah, berdomisili di Jakarta, dan setidaknya melakukan transaksi sedikitnya dua kali. Olah data dilakukan menggunakan software SPSS versi 25 untuk uji validitas-reliabilitas. Analisis data dan uji hipotesis dengan software Amos versi 21. Hasil penelitian: (1) kualitas pelayanan berpengaruh terhadap kepuasan nasabah secara positif dan signifikan; (2) citra perusahaan berpengaruh terhadap kepuasan nasabah secara positif dan signifikan; (3) kualitas pelayanan berpengaruh terhadap word of mouth secara positif dan signifikan; (4) citra perusahaan berpengaruh terhadap word of mouth secara positif dan signifikan; (5) kepuasan nasabah berpengaruh terhadap word of mouth secara positif dan signifikan; (6) kualitas pelayanan berpengaruh secara tidak langsung terhadap word of mouth melalui kepuasan nasabah secara positif dan signifikan; (7) citra perusahaan berpengaruh secara tidak langsung terhadap word of mouth secara positif dan signifikan.
Pengaruh Brand Image dan Trust terhadap Customer Loyalty Pelanggan Kopi di Jakarta dengan Customer Satisfaction sebagai Variabel Intervening Ervina Kusuma Wardani; Ika Febrilia; Rahmi
Jurnal Bisnis, Manajemen, dan Keuangan Vol. 4 No. 1 (2023): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0401.03

Abstract

ABSTRACT Domestic coffee consumption has increased significantly, which is around 6%-8% per year. As a result, coffee shops mushroomed in Indonesia, one of the most popular is Kopi Kenangan. This study aims to examine the effect of brand image and brand trust on customer loyalty with customer satisfaction as an intervening variable for customers aged 17-40 years who consume Kopi Kenangan in Jakarta. In this study, the sampling technique used purposive sampling with a total of 210 respondents obtained. The data processing is done using SEM (Structural Equation Model). The results show that brand image affects customer satisfaction, brand trust affects customer satisfaction, brand image affects customer loyalty, brand trust affects customer loyalty, customer satisfaction affects customer loyalty. Brand image influence on customer loyalty with customer satisfaction as the intervening variable and brand trust influence on customer loyalty with customer satisfaction as the intervening variable. ABSTRAK Konsumsi kopi dalam negeri mengalami peningkatan yang signifikan, yaitu sekitar 6%-8% per tahun. Alhasil, kedai kopi banyak menjamur di Indonesia, salah satu yang paling populer adalah Kopi Kenangan. Penelitian ini bertujuan untuk mengkaji pengaruh brand image dan brand trust terhadap loyalitas pelanggan dengan kepuasan pelanggan sebagai variabel intervening pada pelanggan usia 17-40 tahun yang mengkonsumsi Kopi Kenangan berdomisili di Jakarta. Pada penelitian ini teknik pengambilan sampel menggunakan purposive sampling dengan total diperoleh 210 responden dengan survei sebagai metode penelitian. Pengolahan data dilakukan dengan menggunakan SEM (Structural Equation Model). Hasil penelitian menunjukkan bahwa brand image mempengaruhi kepuasan pelanggan, brand trust mempengaruhi kepuasan pelanggan, brand image mempengaruhi loyalitas pelanggan, brand trust mempengaruhi loyalitas pelanggan, kepuasan pelanggan mempengaruhi loyalitas pelanggan. Brand image berpengaruh terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening dan brand trust berpengaruh terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening.
Pengaruh Promosi Penjualan, Kepercayaan terhadap Loyalitas Konsumen melalui Kepuasan Konsumen Layanan Pesan Antar Makanan di Jakarta Vira Kurniasih; Ika Febrilia; Rahmi
Jurnal Bisnis, Manajemen, dan Keuangan Vol 3 No 3 (2022): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0303.23

Abstract

Penelitian ini menguji pengaruh promosi penjualan, kepercayaan terhadap loyalitas konsumen melalui kepuasan konsumen layanan pesan antar makanan di Jakarta. Penelitian menggunakan teknik purposive sampling dengan sampel konsumen yang berdomisili di Jakarta, minimal 17 tahun, dan menggunakan layanan GoFood minimal lima kali dalam sebulan terakhir. Sebanyak 200 responden terlibat dan data dianalisis menggunakan SPSS dan AMOS. Hasil penelitian ini menunjukkan bahwa promosi penjualan berpengaruh terhadap loyalitas konsumen, kepercayaan tidak berpengaruh terhadap loyalitas konsumen, promosi penjualan berpengaruh terhadap kepuasan konsumen, kepercayaan berpengaruh terhadap kepuasan konsumen, kepuasan konsumen berpengaruh terhadap loyalitas konsumen, promosi penjualan berpengaruh terhadap loyalitas konsumen melalui kepuasan konsumen, Kepercayaan berpengaruh terhadap loyalitas konsumen melalui kepuasan konsumen.
Co-Authors -, Suneni A'am Ar Rosyad Ade, Anindya Dala Agung Kresnamurti Rivai Prabumenang Agung Kresnamurti Rivai Prabumenang Agung Wahyu Handaru Ahmad, Siti Noor Bayaah Akbar, Muhammad Luthfi Aldrian Alyssa Anindya Putri Andi Muhammad Sadat Andi Muhammad Sadat Andi Muhammad Sadat Andi Muhammad Sadat Anggraeni, Adjeng Laksmi Anisya Tiara Isnaini Annisa Lutfia Ardhiyanto, Wira Arianto Hanief Alfarisi Ati Sumiati Ati Sumiati ATI SUMIATI, ATI Ayu Siti Ayu Fauziah Azizi, Muhammad Abid Azzahrah Putri Haykal Basrah Saidani Basrah Saidani Berutu, Meta Bara Chusnanik Mufidah Cindy, Vera Deyana Dalimunthe, Sholatia Delina, Salsa Destria Kurnianti Dewi Agustin Pratama Sari Dewi Agustin Pratama Sari Dewi Agustin Pratama Sari Dewi Agustin Pratama Sari Dewi Agustin Pratama Sari Dewi Nurmalasari, Dewi Dianta A, Karuniana Dwi Handarini Elena Puspita Candra Ervina Kusuma Wardani Fadhilah, Jihan Fahmy Fachrezzy FAHRIZAL Farah Fauziah* Fauziah*, Farah Fidhyallah, Nadya Fadillah Hafizh, Nirwana Herlitah Hidayah, Nanda Sari I Gusti Ketut Agung Ulupui Indra Pahala Irianto Djatikusumo Kaffah, Wafa Silmy Khoirunnisa Miftahul Jannah Kiagus Azhar Ansori Krissanya, Nofriska M. Edo Suryawan Maharani, Diva Marleene Ratu Fiorentina Marsellisa Nindito, Marsellisa Mega Sri Wahyuningrum Melisa Lutfi Nur Andini1 Mita Oktaviani Mohamad Rizan Mohammad Rizan Monoarfa, Terrylina Arvinta Mufidah, Chusnanik Muhamad Akbar Fauzan Muhamad Fathurohman Muhamad Suharjo Muhammad Dimas Aditya Muhammad Zafiar Janety Mundiharno Nandika, Thania Sanique Nasution, Hafifah Nofriska Krissanya Nur Faizi Oktavian, Sandy Oman Uju Subandi Osly Usman Pratama Sari, Dewi Agustin Pratiwi Wulandari Puji Wahono Purwana E.S., Dedi Putri, Nadira Regita Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Rahmi Raihanisa Dara Dhinanty Rani Wulandari Ratna Anggraini Ratna Anggraini Rd. Tuty Sariwulan Rian, Muhammad Rian Ardianto Riansyah, Raisan Agus Rida Prihatni Ridho Pratama Refdi Rismadhani, Nanda Talia Rivai P, Agung Kresnamurti Rizal Syarief Rizki Fajar, Mohammad Ryna Parlina Ryna Parlina Ryna Parlyna S. Siregar, M. Edo Sadat, Andi Muhammad Saidani, Basrah Sari, Dewi Agustin Pratama Seilatu, Novan Yonatan Septamasurya, Rafli Setyo Aji Wibowo Shandy Aditya Shandy Aditya, Shandy Shela Puspita Pratiwi Sholikhah Sholikhah Sholikhah Sholikhah, Sholikhah Sifra Oppin Paulima sifra Siregar, Riyadi Hamzah Sofhia Nurul Azizah Sri Novalia Sri Zulaihati, Sri Suherdi Suherman SUSAN FEBRIANTINA, SUSAN Syalsabila, Anis Taufik, Muhamad Syamsul Terrylina Arvinta Monoarfa Usep Suhud Vira Kurniasih Vydiamanta, Vanya Wahono, Puji Wardani, Novia Ayu Widyanda Hendratno, Reyhan Zahida, Hana