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All Journal MIX : Jurnal Ilmiah Manajemen International Journal of Artificial Intelligence Research Sains Manajemen:Jurnal Manajemen UNSERA NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Jurnal Riset Bisnis dan Investasi JURNAL ILMIAH M-PROGRESS Jurnal Manajemen JURNAL BISNIS DAN AKUNTANSI UNSURYA Jurnal Madani International Journal of Financial, Accounting, and Management Dinasti International Journal of Management Science JMB : Jurnal Manajemen dan Bisnis Jurnal STEI Ekonomi Dinasti International Journal of Digital Business Management BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Jurnal Penelitian Manajemen Terapan (Penataran) Journal of Sustainable Tourism and Entrepreneurship Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) SENADA : Semangat Nasional Dalam MengabdI Jurnal Pengabdian kepada Masyarakat Kompleksitas: Jurnal Ilmiah Manajemen, Organisasi, dan Bisnis JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Annals of Human Resource Management Research Reviu Akuntansi, Manajemen, dan Bisnis Journal of Accounting and Finance Management (JAFM) Jurnal Kewirausahaan, Akuntansi, dan Manajemen TRI BISNIS Jurnal Buana Pengabdian Jurnal Ilmu Multidisplin Management Research Studies Journal Jurnal Pelita Manajemen Jurnal Penelitian dan Pengabdian Masyarakat Sinergi International Journal of Accounting and Taxation Indo Green Journal Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat SENADA : Semangat Nasional Dalam Mengabdi Jurnal Ilmiah Manajemen Surya Pasca Scientia JURNAL MITRA MANAJEMEN Jurnal Penelitian Pendidikan Indonesia Siber Journal of Advanced Multidisciplinary Jurnal Bakti Dirgantara Pemberdayaan Masyarakat: Jurnal Aksi Sosial Ameena Journal Greenation International Journal of Tourism and Management Greenation International Journal of Economics and Accounting Indo Green Journal Journal of Tourism, Hospitality and Travel Management (JTHTM) Logistica : Journal of Logistic and Transportation Jurnal Inovatif Mahasiswa Manajemen SEMANIS
Yosepha, Sri Yanthy
Universitas Dirgantara Marsekal Suryadarma
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Transportation Other

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PENGARUH KUALITAS PELAYANAN TERPADU SATU PINTU (PTSP) TERHADAP KEPUASAN MASYARAKAT PADA PENGADILAN TINGGI AGAMA JAKARTA Sri Yanthy Yosepha; Restiana Irwanti
Prosiding SEMANIS: Seminar Manajemen Bisnis Vol. 1 No. 1 (2023): Februari 2023
Publisher : Prosiding SEMANIS: Seminar Manajemen Bisnis

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Abstract

The One Stop Integrated Service (PTSP) in court has a major influence on the services provided to the community. The community has an easier time and trust in the courts. Fast and transparent, an impression built on court. Public trust in the courts has also increased. Society is easier to obtain information. Just come to the PTSP court. Public satisfaction with the one-stop integrated service becomes a court evaluation in maintaining or improving service quality. This study aims to determine the effect of one stop service quality (PTSP) on community satisfaction at the Jakarta Religious High Court. This study uses a literature review of several previous research results in Indonesia. The results of the analysis of the effect of PTSP service quality on community satisfaction at the Jakarta High Religious Court can be concluded as follows: Service quality has a partial effect on community satisfaction of PTSP users at the Jakarta High Religious Court.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA USAHA BISNIS KULINER CAFÉ Sri Yanthy Yosepha; Siti Azizah Latifah Dinar
Prosiding SEMANIS: Seminar Manajemen Bisnis Vol. 1 No. 1 (2023): Februari 2023
Publisher : Prosiding SEMANIS: Seminar Manajemen Bisnis

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Abstract

Cafe is a culinary business that is currently being established everywhere, not only students and students flock to the cafe to relax and do their assignments, but even businesspeople also choose cafes as a place to meet their colleagues. Customersatisfaction is strongly influenced by the quality of service provided by the café, so the café must provide the best quality in serving customers in achieving customer satisfaction. Customer satisfaction with cafe services is an evaluation of cafemanagement in maintaining or improving service quality. This study aims to determinethe effect ofservice quality on customer satisfaction in the culinary cafe business. This study uses a literature review of several previous research results in Indonesia. Journalsearch sources via Google Scholar in the period 2014 – 2022. The results showed that service quality was measured using 5 dimensions, namely Reliability, Tangibles,Responsiveness, Assurance, and Empathy. Studies show that service quality influencescafé customer satisfaction
PENINGKATAN KINERJA MELALUI PENGEMBANGAN SUMBER DAYA MANUSIA Yulita; Sri Yanthy Yosepha
Prosiding SEMANIS: Seminar Manajemen Bisnis Vol. 1 No. 1 (2023): Februari 2023
Publisher : Prosiding SEMANIS: Seminar Manajemen Bisnis

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Abstract

This study aims to examine the rational link between improving the performance of employees or members of a particular company or organization. In addition, a review was also carried out in order to find general forms of human resource development within the framework of performance improvement. The method used in this research is descriptive qualitative withliterature study. Theresults of this study are as follows. First, human resources within the scopeof a particular company or organization are human resources in the micro sense. Thereforeefforts to develop it are carried out entirely by the company or organization. Unlike the case with human resources in a macro sense where the state is responsible for human resource development programs through the implementation of the national education system. Second,human resource development is accelerated within this framework in a formal manner. Thismeans that the involvement of employees or members in the human resource developmentprocess is carried out through learningassignments and training programs, both organized by companies and external educational or training institutions. Thus, improving the performance of employees or members can be done through formal resource development through learning assignment programs and training that isrelevant to the needs.
PELAKSANAAN PROGRAM PELATIHAN DALAM UPAYA PENINGKATAN KINERJAKARYAWAN Sri Ria Lestari; Sri Yanthy Yosepha
Prosiding SEMANIS: Seminar Manajemen Bisnis Vol. 1 No. 1 (2023): Februari 2023
Publisher : Prosiding SEMANIS: Seminar Manajemen Bisnis

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Abstract

Training program strives to develop the results it wants to achieve, for this it requiresemployees who have adequate knowledge and skills. So the company createda training program to improve the abilities and skills of its employees. The implementation of the training program does not only affect the way members of the organization act, but also howthey communicate, behave, behave at work and all of this will affect employee performance. If employees' abilities and skills are improved through training programs, their performanceat work will also increase. The purpose of this research is to see the relationship betweentraining and employee performance. The tool used in data collection isa questionnaire and in analyzing the data using descriptive analysis and correlation analysis.Where the results ofthis analysis obtained the conclusion that there is a relationship between training programson employee performance.
EVALUASI PENDIDIK TERHADAP PROSES PELATIHAN AIRCRAFT MAINTENANCE TRAINING ORGANIZATION (AMTO) PADA PROGRAM STUDI DIPLOMA TEKNIK AERONAUTIKA Doni Wildan Hidayat; Sri Yanthy Yosepha
Prosiding SEMANIS: Seminar Manajemen Bisnis Vol. 1 No. 1 (2023): Februari 2023
Publisher : Prosiding SEMANIS: Seminar Manajemen Bisnis

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The purpose of this research is to evaluate the program of incorporating the Implementation of Aircraft Maintenance Training (AMTO) into the aeronautical engineering diploma study program and to find out the extent to which the requirements for educators at UNSURYA (Dirgantara Marshal Suryadarma University) are implemented in supporting the establishment of a recognized or approved D-3 AMTO UNSURYA by the Ministry of Transportation of the Republic of Indonesia and the Ministry of Research Technology and Higher Education of the Republic of Indonesia. With a qualitative approach through evaluative methods and the CIPP model (context, input, process, product) usingdocumentation, interview, observation and questionnaire methods. From this research results and conclusions were obtained about aspects of human resources, aspects ofreadiness, aspects of obstacles, and aspects of competency standardization. The results of the evaluation show that there are still requirements that have not been met, especially the aspect of educator requirements in the implementation of AMTO at UNSURYA, which hinders the process ofgranting AMTO establishment permits.
PENTINGNYA PERENCANAAN SDM PERUSAHAAN DALAM ERA DIGITALISASI Ghazi Umar; Sri Yanthy Yosepha
Prosiding SEMANIS: Seminar Manajemen Bisnis Vol. 1 No. 1 (2023): Februari 2023
Publisher : Prosiding SEMANIS: Seminar Manajemen Bisnis

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This study aims to discuss and analyze a rapid development of digitalization which in turnbrings rapid changes in HR planning and strategy in the future. What are the various formsof HR planning and strategies that need to be carried out in order to provide maximumresults for both employees and the company's organization. The research method used is aqualitative research method, and the qualitative method used is a type of library research.Literature study is a type of channel type qualitative research method. The pattern of needs inorder to adapt to conditions amid the dynamic changes in the global business environmentand in the growth of various digital innovations has a direction towards the fact thatcompanies are forced to adapt to various changes such as the way of working andredesigning their business forms.
PENGEMBANGAN SDM MELALUI PENINGKATAN KOMPETENSI DIKLAT TERHADAP PEGAWAI BAGIAN UMUM DAN KEPEGAWAIAN DI KANTOR OTORITAS BANDARUDARA WILAYAH I KELAS UTAMA Inezzia Elri Santi; Sri Yanthy Yosepha
Prosiding SEMANIS: Seminar Manajemen Bisnis Vol. 1 No. 1 (2023): Februari 2023
Publisher : Prosiding SEMANIS: Seminar Manajemen Bisnis

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Abstract

This research is based on the importance of developing human resources through increasingcompetence in order torealize competent Civil Servants in the administration of governmentin the field of personnel administration. This is intended to study and analyze the developmentof human resources through increasing competence in the Agency for Personnel and HumanResources Development at Kantor Otoritas Bandar Udara Wilayah I Kelas Utama. Thisresearch is descriptive, using an inductive qualitative approach, with data collectiontechniques through interviews, observation, and documentation. In this study, it was revealedthat the Implementation of Human Resource Development Through CompetencyImprovement was classified as not effective, caused by factors namely Knowledge, Skills andAttitudes/Behavior of Civil Servants. The need for commitment and a strong desire for thePersonnel and Human Resources Development Agency of Kantor Otoritas Bandar UdaraWilayah I Kelas Utama to pay attention to human resource development through increasingthe competence of Civil Servants, to meet the quality standards of civil servants who haveprofessional knowledge, skills and attitudes/behaviors
PENGARUH BUDAYA ORGANSASI TERHADAP KINERJA KARYAWAN DI PERUSAHAAN Yani Rahman Yuliansyah; Sri Yanthy Yosepha
Prosiding SEMANIS: Seminar Manajemen Bisnis Vol. 1 No. 1 (2023): Februari 2023
Publisher : Prosiding SEMANIS: Seminar Manajemen Bisnis

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This study aims to determine the effect of organizational culture on employee performancein organization/company X. This research uses a literature review of some of the results ofprevious studies in Indonesia. Sources of journal searches via Google in the period 2017 –2019. The research results and discussion analysis prove that organizational culture andorganizational commitment are important factors that can explain variations in employeeperformance. Cultural values that are believed to be shared can become a bond between theorganization and employees. Thus, this strong bond can lead to employee motivation toimprove employee performance in completing work optimally.
PENGARUH KOMPETENSI, PENGEMBANGAN KARIR DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN DEPARTMEN FINISHED GOODS PT. FAJAR SURYA WISESA TBK, BEKASI Aditya Pratama; Sri Yanthy Yosepha
Prosiding SEMANIS: Seminar Manajemen Bisnis Vol. 2 No. 1 (2024): Februari 2024
Publisher : Prosiding SEMANIS: Seminar Manajemen Bisnis

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kompetensi, pengembangan karir dan komitmen organisasi terhadap kinerja karyawan Departmen Finished Goods PT. Fajar Surya Wisesa, Tbk, Bekasi. Penelitian ini menggunakan pendekatan kuantitatif, metode survei dan analisis jalur. Populasi adalah 70 orang. Hasil penelitian menunjukkan bahwa: Kompetensi berpengaruh langsung positif dan signifikan terhadap komitmen organisasi sebesar 0,322; Pengembangan karir berpengaruh langsung positif dan signifikan terhadap komitmen organisasi sebesar 0,514; Kompetensi berpengaruh langsung positif dan signifikan terhadap kinerja sebesar 0,351; Pengembangan karir berpengaruh langsung positif dan signifikan terhadap kinerja sebesar 0,405; Komitmen organisasi berpengaruh langsung positif dan signifikan terhadap kinerja karyawan Departmen Finished Goods PT. Fajar Surya Wisesa Tbk, Bekasi sebesar 0, 217. Implikasi, untuk meningkatkan kinerja karyawan Departmen Finished Goods PT. Fajar Surya Wisesa Tbk, Bekasi perlu meningkatkan kompetensi, pengembangan karir, dan komitmen organisasi
Co-Authors A. Dirwan Abdullah Fathoni Adam Arifin Pohan Ade Eka Puspitasari Aditya Pratama Agrameri, Alvino Agus Purwo Wicaksono Agus Suhendra Agus Suhendra Ahmad Faisal Ahmad Faisal Ahmad Faisal Ahyauddin, Aa Alvino Agrameri Andri, Fadli Anggraeni, Noerlia Anggreani , Noeorlina Antoni, Hendro Aprillia Darmansah Ari Bryllianto Falih Hidayat Arifin, Antoni Ludfi Arina, Ida Ario Wendra Aris Budianto, Aris Aswin Syapii Harahap Auriel, Titana Bambang Wijanarko Bayu Purnomo, Lucky Budi Wiratno, Budi Budi, Yohanes Cecep Bunjamin Choirum Rindah Istiqaroh Cynthia Rahmawati Danang Febrianto Darno Denny Mahendra Denny Mahendra Dewa Dewa Dewi Puspaningtyas Faeni Dewi Putri Diah Pitaloka, Galuh Dian Nur Mastuti Dian Nurmastuti Dini Yani Doni Wildan Hidayat Eddy Setyanto Edwin Basmar Efa Sri Susilowati Erwanto, Yussiska Alex Fanah, Siti Nur Fatma Fitriana Ghazi Umar Hanifah Dwi Rahayu Harahap, Aswin Syapii Hardiyanto, Bagus Haskoro, Santoso Aryo Herni Pujiati Hilda Yuliastuti I Dewa Ketut Kerta Widana Ibrahim, Tony Imam Supangat Inezzia Elri Santi Intan Rianti Octora Isnanto, Samto Hadi Istiqaroh, Choirum Rindah Iswatun Hasanah Isyanto, H. Puji Jatmiko Murdiono Johan Wahyudi, Johan Johannes Ferry Cahya Kampono Imam Yulianto Kamsariaty Kamsariaty Kamsariaty Kamsariaty Kamsariaty Kamsariaty Kamsariaty, Kamsariaty Khairunnisa Khairunnisa Kironowati, Sabto Lily Yuntina Luqman Hakim Luqman Hakim Mintje, Quirina Ariantji Patrisia Mochammad Subagio Mochammad Subagio Moh Muhidin Mulyana Muljanto Siladjaja Murdiono, Jatmiko Nadia Dwi Irmadiani Nadia Dwi Irmadiani Negara, M. Ryan Prawira Noerlina Anggraeni NOVITA DAMAYANTI Novita Damayanti Nuraeni Nuraeni Nuraeni Nuraeni Nurhaeni Nurhaeni Nuriska Sukma Anjani Putri Nurmaliza, Nurmaliza Oktani Pratiwi, Adisti Pamcasasti, Ranthy Paryanti, Atik Budi Pembangunan Gultom Pohan, Adam Arifin Primadi Candra Susanto Prisatya, Mochammad Enggar Purnomo, Lucky Bayu Putra, Christophorus Indra Wahyu Putri Nofzil, Friska Quirina Ariantji Patrisia Mintje Ratih Puspitaningtias Faeni Ratna Yunita Dewi Restiana Irwanti Rinaldi . Rini Mukayani Rio Afrianda Ryan Firdiansyah Suryawan Sahroni Sahroni Sahroni Sahroni Samto Hadi Saputra, Edward Bayu Setiawan, Cruisietta Kaylana Shirley M.C. Yeung Sidapung, Theresia Oktavia Sigit Susantoro Siti Aminah Siti Asmana Siti Azizah Latifah Dinar Sri Iswati Sri Ria Lestari Sri Widodo Sri Widodo Sri Widodo Sri Widodo Sulhendri Sumarsid, Sumarsid Sungkono Sungkono Suprihatin Suprihatin suryawan, ryan firdiansyah Susilowati, Efa Sri Suyatmi , Sri Syamsunasir, Syamsunasir Tamara Izzani Tateng Sukendar Teguh Maianto Theresia Tony Teguh Ardijanto Tri Agung Widayat Vera Sylvia Saragi Sitio Wahyu Romadhon Wahyuddin Latunreng Wau, Pilipus Widayat, Tri Agung Wiliandri Wiliandri Yani Rahman Yuliansyah Yani, Dini Yohanes Ferry Cahaya Yudi Aditia Yulianto Yulianto Yulianto, Kampono Imam Yuliastuti, Hilda Yulita Yusnaldi Yusnaldi Zulfitra Zulfitra Zulfitra Zulfitra zulfitra, Zulfitra