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All Journal E-Journal of Tourism Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) Jurnal Manajemen Bisnis Jurnal Kajian Bali Jurnal Ekonomi dan Bisnis Jurnal Bisnis dan Kewirausahaan JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) Forum Manajemen Jurnal Manajemen Pelayanan Hotel Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Ilmiah Satyagraha Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management Journal of Applied Management and Accounting Science (JAMAS) Jurnal Bisnis Hospitaliti Jurnal Gastronomi Indonesia Synergy and Society Service Journal of Tourism and Interdiciplinary Studies Journal of Applied Management Studies Jurnal Pengabdian Masyarakat Bestari (JPMB) IJFBP International Journal of Family Business Practices Jurnal Ilmiah Hospitality Management Dharma Jnana Pariwisata Budaya: Jurnal Ilmiah Pariwisata Agama dan Budaya Journal of Business on Hospitality and Tourism Paradharma: Jurnal Aplikasi IPTEK RENATA Jurnal Pengabdian Masyarakat Kita Semua Jurnal Pengabdian Masyarakat dan Riset Pendidikan BEGAWE: Jurnal Pengabdian Masyarakat BJHTCR J-CEKI Jurnal Pengabdian Dosen Republik Indonesia (JPDRI) Open Access DRIVERset Jurnal Daya Tarik Wisata Harmony Hospitality Journal Research of Management
I Made Bayu Wisnawa
Universitas Triatma Mulya
Religion Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences Other

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Potensi Wisata Desa Pekraman Mendek dalam Menunjang Pariwisata Berkelanjutan Utomo, Arief Nugraha; Wisnawa, I Made Bayu; Kardana, I Ketut
Jurnal Daya Tarik Wisata Vol. 6 No. 2 (2024): Jurnal Daya Tarik Wisata
Publisher : Fakultas Bisnis dan Pariwisata

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini mengkaji potensi wisata yang dimiliki Desa Pekraman Mendek dalam konteks pengembangan pariwisata berkelanjutan. Desa Pekraman Mendek memiliki kekayaan budaya, alam, dan kearifan lokal yang belum dioptimalkan sebagai destinasi wisata. Tujuan penelitian ini adalah untuk mengidentifikasi dan menganalisis potensi wisata desa, mengkaji kesiapan masyarakat lokal, serta merumuskan strategi pengembangan pariwisata berkelanjutan yang selaras dengan nilai-nilai sosial budaya setempat. Penelitian ini menggunakan pendekatan kualitatif dengan metode observasi partisipatif, wawancara mendalam dengan tokoh masyarakat dan pemangku kepentingan. Hasil penelitian menunjukkan bahwa Desa Pekraman Mendek memiliki potensi wisata yang beragam, meliputi arsitektur tradisional Bali, upacara adat, kesenian tradisional, kawasan pertanian tradisional (subak), dan lanskap alam yang masih terjaga. Tingkat kesiapan masyarakat dalam pengembangan wisata tergolong baik, ditunjukkan dengan adanya kelembagaan desa adat yang kuat dan kesadaran masyarakat akan pentingnya pelestarian budaya. Strategi pengembangan yang direkomendasikan mencakup penguatan kapasitas sumber daya manusia, pengembangan infrastruktur ramah lingkungan, pelibatan aktif masyarakat lokal dalam pengelolaan wisata, serta pembentukan regulasi yang mendukung keberlanjutan ekonomi, sosial, dan lingkungan. Penelitian ini berkontribusi pada pengembangan model pariwisata berkelanjutan berbasis desa adat di Bali
TATA CARA ROOM ATTENDANT DALAM USAHA MENJAGA KUALITAS KEBERSIHAN KAMAR KING SUITE DI HARD ROCK HOTEL BALI RADITYA, I PUTU TIANA RADITYA; Wisnawa, I Made Bayu; Antara, I Made Agung Rai
HARMONY HOSPITALITY Vol. 7 No. 1 (2022): Harmony Hospitality
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/harty.2022.7124

Abstract

Hard Rock Hotel Bali is a 5 star hotel located in Kuta. To provide maximum service quality, it is very important to pay attention to the quality of room cleanliness especially the King Suite Room, which in general should pay more attention to the cleanliness of the room. As one of the best rooms in Hard Rock, the quality of cleanliness in the King Suite Room really nees to be considered in order to minimize guest complaints and provide the best experience in the best Hard Rock rooms. In the current pandemic situation with very spacious room conditions, standard room cleaning procedures must pay more attention to guest comfort according to the protocol in order to maintain in health of the both guests ans staff who clean the room, therefore the author raises the title Prosedure for Room Attendent in a effort to maintain cleanliness quality King Suite Room at Hard Rock Hotel Bali. The theoretical basis for writing this final report includes procedures, housekeeping, business, quality, cleanliness, rooms. Data collection techniques used are observation, interviews, and documentation. The result of this study are that the Room Attendant must follow the procedures for cleaning the King Suite Room in an effort to maintain the quality of room cleanliness at Hard Rock Hotel Bali to comply with the procedures established in accordance with the current pandemic situation.
Pengelolaan Kualitas Layanan Di Palms Restaurant Holiday Inn Resort Baruna Bali I Made Bayu Wisnawa; Arief Nugraha Utomo; Ni Nyoman Rusmiati
Journal Research of Management Vol. 6 No. 2 (2025): Juni
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jarma.2025.6251

Abstract

The hospitality industry in Bali continues to experience rapid growth, increasing competition among hotels and restaurants to provide high-quality services that satisfy customers. This study focuses on Palms Restaurant at Holiday Inn Resort Baruna Bali, aiming to identify the challenges faced by management in enhancing waiter service quality and to analyze the strategies implemented to overcome these challenges. Using a descriptive qualitative approach, data were collected through direct observation, interviews with management and staff, and documentation during the period from January to May 2025. The research revealed that management struggles with uneven waiter skill levels, ineffective internal communication, and operational pressures during peak times. To address these issues, a holistic management approach was adopted, emphasizing cleanliness, consistent service delivery, responsiveness to customer complaints, and personalized, empathetic interaction. Regular training, briefings, and evaluations were pivotal in maintaining service reliability and customer trust. The study contributes to the body of knowledge by providing empirical evidence on effective management practices in the hospitality sector that improve service quality and customer satisfaction. Practically, it offers actionable insights for hotel restaurants aiming to enhance waiter performance and operational efficiency. Future research is recommended to explore deeper psychological and motivational factors affecting waiter performance and to investigate the impact of digital communication and ordering systems on operational efficiency and service excellence.
Unlocking Loyalty: The Power of Local Culture in Bali Tourism I Ketut Putra Suarthana; I Made Bayu Wisnawa; Ni Luh Putu Agustini Karta; Karunavani Sarukunaselan
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 14 No. 2 (2024): Reclaiming Cultural Heritage
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2024.v14.i02.p09

Abstract

This article examines the influence of local culture on tourist loyalty, focusing on a case study in Bali, Indonesia. Through a quantitative approach, this study uses structural equation modelling (SEM) with smart partial least squares (PLS) to analyse data from a survey involving 276 tourists. This study identifies and measures the direct impact of two independent variables, namely local ‘cultural richness’, and ‘cultural interaction’, on destination loyalty, with ‘tourist satisfaction’ as the mediating variable and ‘previous travel experience’ as the moderating variable. The results show that local cultural richness and cultural interaction have a significant influence on tourist satisfaction, which in turn affects destination loyalty. Nonetheless, previous travel experience has proven not to moderate the relationship between tourist satisfaction towards destination loyalty (? = -0.021). These findings provide valuable insights for destination managers and policymakers in developing marketing strategies that focus on local culture to increase tourist loyalty.
The Influence Of Attraction, Accessibility, Amenity And Ancillary On Tourist Satisfaction At Suwat Waterfall Gianyar, Bali Jumiati, Kadek Ari; Wisnawa, I Made Bayu; Kartimin, I Wayan
Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management Vol 8 No 2 (2025): Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Ev
Publisher : Politeknik Internasional Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46837/journey.v8i2.281

Abstract

Tourist satisfaction is a critical indicator for sustainable destination development, particularly for emerging natural attractions such as Suwat Waterfall in Gianyar, Bali. This study aims to analyze the influence of attraction, accessibility, amenities, and ancillary services on tourist satisfaction. Using an accidental sampling method, data were collected from 140 visitors through questionnaires, observations, interviews, and documentation. Multiple linear regression analysis revealed that attraction and ancillary services have a significant positive effect on tourist satisfaction, while accessibility and amenities show no significant influence. These findings indicate that the unique natural features of Suwat Waterfall and the supporting services provided strongly shape visitor experiences, whereas infrastructure and comfort facilities require further improvement. This study contributes to tourism research by demonstrating that developing nature based destinations must not only preserve core attractions, but also strengthen service quality to enhance visitor satisfaction and ensure long term competitiveness.
FREE CASH FLOW, BIAYA KEAGENAN DAN KEBIJAKANDIVIDEN Gusti Ayu Mahanavami; I Wayan Tantra; I Made Bayu Wisnawa; I Made Astrama
Jurnal Ilmiah Satyagraha Vol. 6 No. 2 (2023): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

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Abstract

 Penelitian ini bertujuan untuk menguji pengaruh aliran kas bebas terhadap biayakeagenan dan kebijakan dividen pada industri manufaktur Indonesia. Jumlah sampeldata cross section penelitian ini adalah 106 perusahaan yang terdaftar di Bursa EfekIndonesia (BEI) tahun 2020 dengan observasi 1.590 firm-year. Analisis regresi linierberganda dengan metode kuadrat terkecil biasa dan regresi logistik digunakan untukmenguji pengaruh arus kas bebas terhadap biaya keagenan dan kebijakan dividen.Hasil penelitian ini menunjukkan bahwa variabel arus kas bebas berpengaruhsignifikan terhadap biaya keagenan dan kebijakan dividen. Prediksi kemungkinanperusahaan manufaktur di Indonesia membagikan arus kas bebas sebagai dividenmencapai 99,99%. Hasil penelitian ini mendukung hipotesis biaya keagenan arus kasbebas dan teori kandungan informasi. 
Implementasi Strategi Green Economy dalam Pengelolaan Hotel untuk Mendorong Pariwisata Berkelanjutan di Bali Wisnawa, I Made Bayu; Giri, I Made Agung Prawira
Jurnal Daya Tarik Wisata Vol. 7 No. 2 (2025): Jurnal Daya Tarik Wisata
Publisher : Fakultas Bisnis dan Pariwisata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/

Abstract

Penelitian ini bertujuan untuk mengembangkan kerangka kerja transisi menuju green economy dalam sektor pariwisata, dengan fokus pada Bali, Indonesia. Metode yang digunakan adalah deskriptif kualitatif dengan teknik dokumentasi, yang melibatkan pengumpulan data dari berbagai sumber terkait kebijakan, praktik, dan strategi yang ada dalam pengelolaan pariwisata berkelanjutan. Melalui pendekatan ini, penelitian mengeksplorasi bagaimana integrasi perubahan iklim, efisiensi sumber daya, dan inklusivitas sosial dapat diterapkan dalam perencanaan strategis pariwisata di Bali.Hasil penelitian menunjukkan bahwa model pariwisata Bali telah dikembangkan melalui keterlibatan pemangku kepentingan, peramalan ekonomi, dan analisis efisiensi sumber daya. Roadmap Green Growth 2050 diusulkan sebagai strategi praktis untuk mengurangi dampak lingkungan dari pariwisata sambil tetap mendorong pertumbuhan ekonomi. Namun, penelitian juga menemukan bahwa kurangnya data mengenai indikator-indikator kunci menjadi hambatan signifikan dalam penerapan strategi green economy yang efektif. Upaya yang dapat dilakukan antara lain,  pengelolaan sumber daya alam , pengurangan limbah, dan konservasi keragaman hayati. Penelitian ini menekankan pentingnya kepemimpinan yang efektif, keterlibatan pemangku kepentingan yang berkelanjutan, dan lingkungan kebijakan yang adaptif untuk mencapai tujuan green economy. Temuan ini tidak hanya relevan untuk Bali tetapi juga dapat dijadikan model bagi destinasi lain yang menghadapi tantangan serupa dalam mewujudkan pariwisata berkelanjutan.
Unlocking Loyalty: The Power of Local Culture in Bali Tourism I Ketut Putra Suarthana; I Made Bayu Wisnawa; Ni Luh Putu Agustini Karta; Karunavani Sarukunaselan
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 14 No. 2 (2024): Reclaiming Cultural Heritage
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2024.v14.i02.p09

Abstract

This article examines the influence of local culture on tourist loyalty, focusing on a case study in Bali, Indonesia. Through a quantitative approach, this study uses structural equation modelling (SEM) with smart partial least squares (PLS) to analyse data from a survey involving 276 tourists. This study identifies and measures the direct impact of two independent variables, namely local ‘cultural richness’, and ‘cultural interaction’, on destination loyalty, with ‘tourist satisfaction’ as the mediating variable and ‘previous travel experience’ as the moderating variable. The results show that local cultural richness and cultural interaction have a significant influence on tourist satisfaction, which in turn affects destination loyalty. Nonetheless, previous travel experience has proven not to moderate the relationship between tourist satisfaction towards destination loyalty (? = -0.021). These findings provide valuable insights for destination managers and policymakers in developing marketing strategies that focus on local culture to increase tourist loyalty.
Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan Di Astagina Resort Villa And Spa Legian Bali Aruan, Agnesia Margareth; Wisnawa, I Made Bayu
HARMONY HOSPITALITY Vol. 10 No. 2 (2025): Harmony Hospitality
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/harty.2025.1028

Abstract

The purpose of this research was to determine the effect of work motivation on working performance in Astagina Resort vila and Spa. The methods used to collect data were questionnaire, interview, and documentation. The result shows that work motivation (x) has positive and significant effect toward employee performance in Astagina Resort and Villa and Spa.  Besides that, the result also shows that the amount of determination was 46,8% which means that 46,8 % of Astagina Employee of Astagina Resort Villa and Spa were affected by work motivation (X) and the rest (53,2%) was affected by another variable which is not used in this research. It is suggested that Astagina Resort Villa and Spa Management can increase motivation by giving bonus, reward or other reinforcement which can trigger the increase of working performance. If it is applied, indirectly, it will increase working performance and visitor who stay in Astagina Resort and Spa will also increase. The management is hoped to provide training to staff so that employee can fisihh their job effectively. 
Upaya Room Supervisor Dalam Meningkatkan Kualitas Kamar Deluxe Pada Padma Resort Legian Kuta Bali Mahendra, I Putu Ariska; Wisnawa, I Made Bayu; Anggreni, Ni Putu Yunik
HARMONY HOSPITALITY Vol. 10 No. 2 (2025): Harmony Hospitality
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/harty.2025.1029

Abstract

The purpose of this study was to determine the Room supervisor procedures in improving the quality of Deluxe rooms at Padma Resort Legian, Kuta Bali, knowing the obstacles faced by Room Supervisors in improving the quality of Deluxe rooms at Padma Resort Legian, Kuta Bali and efforts made in dealing with the obstacles experienced by Room Supervisors in improving the quality of Deluxe rooms at Padma Resort Legian, Kuta Bali. Data collection techniques are carried out by means of observation, interviews, and documentation. The results showed that there are several ways done by supervisors to improve room quality, namely communicating with housekeeping by giving morning briefing every day or by directly providing information to housekeeping such as a change in room status. The division of schedules that are irregular or change due to the limited number of employees. 2. Difficulty in fostering the discipline of the housekeepers due to some housekeepers relaxing during working hours.3. There is no indifferent response from some housekeepers in seeing something odd or seeing damage in the room. Efforts made to resolve obstacles are giving trust to those who get the assignment fi public area because they already have more abilities and skills than others, giving appreciation for a success or achievement that has been achieved by the housekeeper, training the housekeeper, and giving direction or notification to the housekeeper in anticipating all possibilities that can occur.
Co-Authors Adi, I Ketut Yudana Anak Agung Ketut Sriasih Anak Agung Ratih Wijayanti Anak Agung Ratih Wijayanti Ananda, Komang Dean Andreananda, I Gede Haldi Arief Nugraha Utomo Aruan, Agnesia Margareth Ayu Putu Dyah Arya Dewi Danuarta, I Wayan Deny Dewi Irwanti, Ni Ketut Dewi, Ayu Putu Dyah Arya Dewi, Kadek Ayu Novita Dwiyanti, Ni Kadek ERNA ZULAENI WILES Fitri, Anak Agung Ayu Angelina Gayatri, I Gusti Agung Sasih Gayatri, Ni Luh Puspa Giri, I Made Agung Prawira Grilo dos Santos, Colly Gusti Ayu Mahanavami I Dewa Made Arik Permana Putra I Dewa Made Arik Permana Putra I Gede Cahyadi Putra I Gede Wahyu Adi Satriawan I Gusti Agung Bagus Widiantara I Gusti Agung Pradnyana Jaya I Gusti Agung Sasih Gayatri I Gusti Ayu Mahanavami I Ketut Budiasa I Ketut Putra Suarthana I Ketut Putra Suarthana I Ketut Sutapa I Ketut Sutapa I Made Agung Rai Antara I Made Astrama I Made Gede Darma Susila I Made Suwitra Wirya I Nengah Aristana I Nengah Sandi Artha Putra I Nengah Subadra I Nyoman Suarjaya I Putu Bagus Andhy Putra I Wayan Edi Arsawan I Wayan Kartimin I Wayan Tantra Ida Ketut Kusumawijaya Jaya, I Gusti Agung Pradnyana Jumiati, Kadek Ari Kadek Ayu Novita Dewi Kardana, I Ketut Karunavani Sarukunaselan Karunavani Sarukunaselan Komang Dean Ananda Komang Shintiya Nita Kristiana Putri Komang Sudarsana Kurniawati, Nuning Made Hedy Wartana Mahendra, I Putu Ariska Marbun, Saorta Mark de Jong Megawati, Ni Ketut Ratna Muhammad Fadhil Ikhsan Nanda, Dimas Dwi Ngadha, Maria Triquerta Ni Kadek Dwiyanti Ni Ketut Dewi Irwanti Ni Ketut Ratna Megawati Ni Luh Putu Agustini Karta Ni Luh Putu Agustini Karta Ni Luh Wayan Sayang Telagawathi Ni Made Ernila Junipisa Ni Made Hartini Ni Made Pramita Dewi Ni Nyoman Arini Ni Nyoman Nidya Trianingrum Ni Nyoman Rusmiati Ni Putu Yunik Anggreni Ni Wayan Mekarini Noviantini Jehabu, Florentina Putra, Putu Guntur Pramana Putu Agus Prayogi R. Sapto Hendri Boedi Soesatyo RADITYA, I PUTU TIANA RADITYA Rusmiati, Ni Nyoman Sari, Ni Putu Eka Satriawan, I Gede Wahyu Adi Suarjaya, I Nyoman Sudarsana, Komang Sugita, I Wayan Sulistiyo Adi Joko Saharjo Sulistyoadi Joko Saharjo Sumerta, I Ketut Eli Suthanaya, Putu Bagus Suwitra Wirya, I Made Tristianty, Tristianty Utomo, Arief Nugraha Wibawa, I Wayan Sucipta Widari, Dewa Ayu Diyah Sri Widiani, Desak Made Wulandari, Pande Putu Yuni , Luh Ketut Herindiyah Kartika